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Missed Messages: The Communication Gap in Student Housing Communities Survey of Attendees at the SEAHO 2026 Conference At the 2026 Southeastern Association of Housing Officers (SEAHO) Conference in Winston-Salem, North Carolina, The Beck Group asked housing professionals who visited our booth a simple question: What are the biggest challenges facing student housing today? Now in its third year, this informal attendee survey captures perspectives from housing leaders on the front lines of residential life. While previous years focused more specifically on student and staff wellness and student mental health, this year’s responses broadened the conversation, highlighting challenges related to communication, community dynamics, engagement, and evolving expectations for residential life. March 2026 Ken Higa, AIA, IIDA, NOMA Principal / Higher Education Practice Leader KenHiga@beckgroup.com