Signals Spring 2026

The Canadian Automobile Dealers Association is working with your regional and provincial associations to represent your interests at the highest levels.

To learn more about how CADA is working for you, visit cada.ca

We’d love to hear from you!

Our vision is for member dealers and the dealer franchise system to be seen by the public as the best choice to fulfill all their automotive needs.

Our vision is for member dealers and the dealer franchise system to be seen by the public as the best choice to fulfill all their automotive needs.

We are a small but dedicated and hardworking team of individuals serving all members of the New Car Dealers Association of BC. Should you have any questions, concerns or issues, or if you have any ideas for our organization to pursue, our staff is available to listen and help. Get in touch with us by phone or email at our Langley office.

We are a small but dedicated and hardworking team of individuals serving all members of the New Car Dealers Association of BC. Should you have any questions, concerns or issues, or if you have any ideas for our organization to pursue, our staff is available to listen and help. Get in touch with us by phone or email at our Langley office.

Signals is THE flagship publication for the NCDA, the industry association that represents over 400 new car and truck franchised auto retailers in BC.

Signals is THE flagship publication for the NCDA, the industry association that represents over 400 new car and truck franchised auto retailers in BC. #380–8029 199 Street, Langley, BC V2Y 0E2 Tel: 604-214-9964 // Fax: 604-214-9965 newcardealers.ca // info@newcardealers.ca

#380–8029 199 Street, Langley, BC V2Y 0E2 Tel: 604-214-9964 // Fax: 604-214-9965 newcardealers.ca // info@newcardealers.ca

NCDA Staff

Blair Qualey

NCDA Staff

President & CEO bqualey@newcardealers.ca 604-214-9964 Ext. 228

BLAIR QUALEY

Shakira Maqbool Manager, Finance & Administration smaqbool@newcardealers.ca

President & CEO bqualey@newcardealers.ca 604-214-9964 Ext. 228

Sophie Wright Events, Office and Membership Coordinator swright@newcardealers.ca

SHAKIRA MAQBOOL Manager, Finance & Administration smaqbool@newcardealers.ca

Vancouver International Auto Show

Eric Nicholl, MBA Executive Director VIAS enicholl@vanautoshow.ca 778-968-0440

SOPHIE WRIGHT Events, Office and Membership Coordinator swright@newcardealers.ca

Josh Ferguson

Vancouver International Auto Show

NCDA and VIAS Sales and Sponsorship Specialist jferguson@vanautoshow.ca

JOSH FERGUSON

NCDA and VIAS Sales and Sponsorship Specialist jferguson@vanautoshow.ca

Have a topic or story suggestion? Email us! And for article and ad submissions and rate card details, please contact: Blair Qualey | 604-214-9964 Ext. 228 bqualey@newcardealers.ca

Have a topic or story suggestion? Email us! And for article and ad submissions and rate card details, please contact: Blair Qualey | 604-214-9964 Ext. 228 bqualey@newcardealers.ca

For subscriber inquiries, please contact: info@newcardealers.ca

For subscriber inquiries, please contact: info@newcardealers.ca

Janet Gairdner, Associate Group Publisher 818 Broughton Street, Victoria, BC V8W 1E4 jgairdner@blackpress.ca

Published in Canada

The contents of Signals, such as text, articles, opinions, views, graphics, images, and the selection and arrangement of information (the “Content”), are protected by copyright and other intellectual property laws under both Canadian and foreign laws. Unauthorized use of the Content may violate copyright, trademark, patent, and other laws. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of it. Disclaimer: Information contained within Signals is for general information purposes only and may not be entirely complete or accurate. Use of Signals’ content is done so at your own risk.

The contents of Signals, such as text, articles, opinions, views, graphics, images, and the selection and arrangement of information (the “Content”), are protected by copyright and other intellectual property laws under both Canadian and foreign laws. Unauthorized use of the Content may violate copyright,

Publications Mail Product Sales Agreement No. 40030593.

Exhibit Space

Navigating Change. Delivering for British Columbians

AS WE MOVE through the second quarter of 2026, the work of the NCDA remains as important as ever as dealers, consumers, and the broader industry continue to navigate affordability pressures and evolving market conditions. As highlighted in this issue by our partners at MNP, the market remains resilient, but dealerships are operating in an environment that is increasingly pricesensitive, operationally demanding, and focused on long-term value. Consumers are placing greater emphasis on total cost of ownership, fuel efficiency, financing structure, and long-term affordability when making purchase decisions. In British Columbia, these dynamics are amplified by higher borrowing costs, elevated living expenses, and continued changes in EV adoption trends. Buyers are more informed and more cautious, with dealerships increasingly focused on transparent pricing, flexible financing, and helping customers navigate affordability decisions with confidence.

BY BLAIR QUALEY, PRESIDENT & CEO, NCDA

2026 VANCOUVER INTERNATIONAL AUTO SHOW

The 2026 Vancouver International Auto Show (VIAS) set a new attendance record for the third consecutive year, reinforcing its position as one of North America’s premier automotive events. Nearly 140,000 attendees filled the Vancouver Convention Centre between March 25–29 for the milestone 102nd edition of the Show.

Record-setting single-day attendance included more than 20,000 visitors on opening day and over 30,000 attendees on closing day.

Spanning nearly 300,000 square feet and featuring more than 30 global automotive brands, the sold-out event delivered a dynamic, hands-on experience for consumers, industry professionals, and enthusiasts alike. From cutting-edge EVs to luxury and highperformance vehicles, the Show reflected both the rapid evolution of the automotive sector and the strong consumer appetite for real-world, side-by-side comparison shopping.

The return of major brands, expanded exhibits, and a high-profile appearance by Fast & Furious star Sung Kang contributed to the Show’s success. Several Canadian and Western Canadian debuts also drew significant attention, including Chevrolet’s Corvette CX Concept and CX.R Vision race concept, the Audi R26 F1 display car, Oilstainlab’s HF-11 and HAF-11, and the 2026 Jeep Cherokee.

As NCDA Board Chair Jared Williams noted, the event continues to demonstrate the important role dealers play in helping consumers navigate a rapidly evolving automotive marketplace. Auto Show Chair

Peter Heppner added that the continued growth of the event reaffirms Vancouver’s place on the global automotive stage.

This year’s Show also underscored a broader reality: consumers are navigating a period of significant transition in the automotive sector. While interest in new technologies remains strong, there is also a clear need for practical understanding around affordability, performance, infrastructure, and how vehicles fit into everyday life. Events like VIAS help bridge the gap between innovation and informed consumer decisionmaking. Early survey results indicate nearly 32 per cent of attendees plan to purchase a vehicle within the next 12 months, while more than half anticipate making a purchase within the next two years. Planning is already underway for the 2027 Show, which we hope will be bigger and better than ever.

GOVERNMENT RELATIONS PROGRESS

For some time, the NCDA has called on the provincial government to take a more balanced and adaptable approach to zero-emission vehicle (ZEV) policy in British

Columbia. We have consistently urged government to move away from rigid quotabased requirements that risk outpacing consumer readiness and toward a framework that reflects real-world market conditions.

Legislation introduced earlier this spring creates additional flexibility within BC’s ZEV regulatory framework while maintaining a longer-term aspirational target of 75 per cent adoption by 2035. While the province’s ZEV mandate system remains in place, these changes represent a meaningful step in the right direction and an acknowledgment that policy must evolve alongside consumers and market realities.

Dealers across British Columbia continue to support electrification and are committed to selling EVs every day. However, adoption continues to be shaped by affordability, infrastructure, and consumer confidence. Data reflects that reality, with ZEV adoption in BC declining to 18.3 per cent last year from 22.8 per cent the year prior, while consumer demand has increasingly shifted toward hybrid and plug-in hybrid vehicles that offer both emissions reductions and greater flexibility.

At the provincial level, we have seen

encouraging recognition of changing market conditions, but continued success will depend on government’s willingness to adapt as conditions evolve. We will also be watching closely for greater clarity from the federal government to avoid fragmented approaches across the country.

RESTRICTED INSURANCE AGENCY REGIME

As outlined in the Legal Line article in this issue, dealerships that offer insurance products alongside vehicle sales will soon face a new insurance licensing framework in British Columbia.

On December 18, 2025, the provincial government introduced the Restricted Insurance Agent Licence Regulation for businesses selling insurance incidental to their primary operations. The framework establishes a new Restricted Insurance Agency (RIA) licence category intended to bridge the gap between full insurance licensing and the absence of oversight for incidental insurance sales. The Regulation comes into force January 1, 2027, with a transition period running until March 31, 2027.

Motor vehicle dealerships are among 18 business categories required to obtain an RIA licence under the new framework. Dealerships in compliance will be permitted to sell credit protection insurance, guaranteed asset protection insurance, and vehicle warranties connected to vehicle sales, but not other classes of insurance products.

The Insurance Council launched public consultation on implementation rules earlier this year (until April 27, 202) with the NCDA participating alongside Automotive Retailers, Recreational Vehicle Dealers, and PowerSports Dealers Associations. We continue to monitor the process closely and advocate for a practical system that reflects dealership operations. Once finalized, the Insurance Council is expected to begin accepting applications in November 2026.

INDUSTRY PURCHASE AGREEMENT AND LEASE FORM UPDATES

To align with upcoming provincial regulations and the new VSA Transaction

Levy effective April 1, 2026, the NCDA worked collaboratively with the Vehicle Sales Authority and other industry associations to update the standard Purchase Agreement and Lease Agreement forms. Dealers are encouraged to contact their DMS provider or Michael Mason & Co for additional information.

SPECIAL OLYMPICS AUCTION FOR ATHLETES

The 2026 Auction for Athletes once again demonstrated the tremendous impact of BC’s new car dealer community. Running from April 14–17, the online auction raised more than $250,000 in support of Special Olympics BC and the New Car Dealers Foundation of BC.

Funds raised will support Special Olympics BC’s year-round sport, youth, and health programs for athletes with intellectual and developmental disabilities, while also helping the New Car Dealers Foundation of BC provide automotive industry grants and scholarships.

UPCOMING EVENTS

Join us for two exciting upcoming events this year. ELEVATE Cars & Coffee returns to the Benzx Lounge on Sunday, June 7 from 8:30 a.m. to 11:30 a.m., featuring great coffee and an impressive display of vehicles.

Later this year, NCDA’s Charity Golf Tournament tees off on September 8 with a 9:00 a.m. shotgun start, bringing together industry partners and guests for a day of networking, friendly competition, prizes, and fundraising in support of a great cause.

Thank you for reading the Spring 2026 issue of Signals. We hope you enjoy the many informative and engaging articles in this edition. See you down the road!

Sincerely,

Blair Qualey, President and CEO

New Car Dealers Association of BC bqualey@newcardealers.ca

Welcome to Our New Members

Members of the New Car Dealers Association of BC provide vital services to dealer members, allowing

Welcome to Our New Members

with effectiveness, environmental responsibility and general efficiency. new Associate Members:

Associate Members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to do business with greater cost effectiveness, environmental responsibility and general efficiency. Welcome to our new Associate Members:

PAAYS

LIFELINE EXTENDED www.golifeline.ca

At Lifeline Extended, we offer more than just car repair services. Our members benefit from substantial savings on premium services such as mobile repair, luxury experiences, and exclusive perks at top destinations. Whether you require auto body repair, vehicle reconditioning, or lifestyle enhancements, Lifeline guarantees you unmatched benefits and services through our powerful partner vendors’ network and trusted auto care network.

foundation of trust in auto finance, empowering serve their customers better, faster and more innovative platform of software solutions, Paays has partner for Canadian auto dealers and lenders for income verification.

YOUR WARRANTY TEAM | ywt.ca

Founded in 2017, Your Warranty Team (YWT) is a Canadian leader in automotive and RV protection programs. We partner with dealerships to deliver high-performance protection programs and private-label solutions that boost profitability and customer confidence. Backed by more than 165 years of combined industry experience, YWT takes a data-driven, dealerfirst approach. Our innovative technology simplifies quoting, comparison, and contract registration, supported by concierge-level claims and customer service. Built on real

NEW MEMBER: XPEL

dealer feedback, our turnkey programs, customizable branding, and marketing tools help partners streamline operations, differentiate in competitive markets, and build long-term customer loyalty through transparent, trusted coverage solutions.

XPEL Inc. is a global leader in protective films and coatings, specializing in high-performance products designed to enhance and protect vehicles, homes, and commercial spaces. Known for its industry-leading paint protection film (PPF), ceramic coatings, window tint, and architectural flat glass solutions, XPEL combines cutting-edge technology with unparalleled customer support.

EQUIFAX | www.equifax.ca

FLITEHOUSE

a true one-stop shop for revenue enablement. bring together an AI-powered coaching platform, marketing, technology services, and custom AI agents to revenue while cutting costs. companies across industries to put more money through modern sales efficiencies – not brute force dialling more, buying more leads, or hiring more staff. specializes in supporting Canadian automotive dealers, experience driving digital adoption in the industry. to deploy custom AI agents that transform their reception functions – boosting sales performance, experience, and reducing costs.

XPEL Canada  operates as a key part of XPEL’s global network, offering localized sales, training, and technical support.

Xpel.com

Equifax Canada is a leader in data, analytics, and technology, dedicated to driving progress. We empower businesses and government agencies to make critical decisions with confidence.

You deserve maximum performance from your business. The right advisor can help you navigate the challenges of a competitive industry and drive consistent results.

Genesis Accelerates North American Growth with Product Expansion and Strategic Investment

Luxury brand outlines multi-year roadmap as it sharpens its identity across the region

BY ANDREW LING | IMAGE COURTESY OF BMW CANADA

GENESIS IS ENTERING a critical phase of its North American expansion, backed by a clearly defined product strategy and increased investment in manufacturing and brand development. As outlined in its recent announcements, the brand plans to introduce 22 all-new or significantly enhanced vehicles between 2026 and 2030 across the U.S. and Canada, signaling a sustained push to build scale and relevance in the premium segment.

This next stage of growth is supported by a broader commitment to localization and long-term investment. Genesis continues to strengthen its manufacturing footprint in North America while aligning future product planning with evolving market demand. The approach reflects a shift from early brandbuilding to a more mature phase focused on volume growth, product diversification, and operational stability.

CES 2026 provided a timely backdrop for Genesis to reinforce this direction. Rather than focusing on a single concept or technology reveal, the brand used the platform to highlight how its design, performance, and electrification strategies are beginning to converge. Central to that narrative was the GV60 Magma, the first model under Genesis’ new performance subbrand. The Magma program introduces a more expressive and driver-focused layer to the brand, positioning Genesis to compete more directly with established performance divisions. Alongside this performance push, Genesis also showcased

its continued emphasis on design leadership through concept vehicles such as the G90 Wingback Concept. Based on the flagship G90 platform, the concept explores a more bespoke interpretation of luxury, with a clear focus on rear-seat comfort, craftsmanship, and material execution. While not intended for immediate production, it reflects the brand’s ambition to expand into more exclusive and design-driven territory.

Electrification remains a central pillar of Genesis’ long-term strategy. Models like the GV60 demonstrate how the brand is integrating EV technology with a premium user experience, focusing on seamless connectivity and intuitive interfaces rather than feature overload. This aligns with Genesis’ broader design philosophy, which emphasizes simplicity, clarity, and ease of use.

What stands out is the balance Genesis is aiming to achieve. The brand is not pivoting entirely in one direction, but instead layering performance, electrification, and design innovation onto an already established foundation of value and refinement. This measured approach allows Genesis to evolve without losing the attributes that initially defined its success in the market.

As Genesis continues to expand its product lineup and strengthen its presence in North America, execution will be key. The roadmap is ambitious, but the combination of product investment, manufacturing alignment, and a more confident brand identity suggests that Genesis is positioning itself for sustained growth in an increasingly competitive premium landscape.

2026 Automotive Trends: A Market Reset Taking Shape

AS THE CANADIAN automotive sector moves through spring 2026, the story is less about disruption and more about recalibration. After several years defined by supply constraints, policy shifts, and rapid electrification narratives, the market is settling into a more balanced phase.

One of the most notable developments is the softening of wholesale vehicle prices. According to Canadian Black Book, values have begun to edge lower after a prolonged period of elevated pricing driven by supply shortages, reflecting improving inventory levels and a return to more typical market conditions.

For consumers, this is a welcome shift. After years of limited availability and inflated prices - particularly in the used market - greater supply is restoring choice and putting downward pressure on pricing. Dealers, meanwhile, are adjusting to a more competitive environment where pricing discipline and inventory management are once again critical.

While interest in zero-emission vehicles remains strong, purchasing decisions are increasingly shaped by affordability, usability, and infrastructure readiness. This is sustaining momentum for hybrid and plug-in hybrid vehicles, which offer a practical bridge between conventional and fully electric options.

Consumers are looking for flexibility - vehicles that deliver fuel savings without the range anxiety or charging limitations that still exist in many parts of the country. In British Columbia and beyond, hybrids are becoming a core part of the market.

That said, the long-term trajectory toward electrification has not changed. What has changed is the pace, and the conditions required to sustain it. Charging infrastructure remains central, with capacity, reliability, and accessibility continuing to influence purchasing decisions, particularly outside major urban centres and in multi-unit housing.

Overlaying these dynamics is a broader affordability conversation. Interest rates, cost of living pressures, and fuel prices are shaping how consumers approach vehicle purchases. In this environment, value is paramount - not just upfront cost, but total cost of ownership.

Another emerging factor is the normalization of inventory. After years defined by scarcity, the return of supply is enabling a more traditional retail experience, where consumers can compare options and make decisions based on preference rather than availability.

The takeaway for spring 2026 is clear. The automotive market is stabilizing, with affordability, infrastructure, and consumer choice once again defining the path forward.

Auction for Athletes 2026: Driving courage, community, and inclusion

The 2026 Auction for Athletes has once again proven the positive and wide-spread impact the New Car Dealer community can achieve. Running from April 14 to 17, this year’s online auction brought together supporters from across British Columbia to champion Special Olympics BC and the New Car Dealers Foundation of BC.

The auction raised over $250,000 to support Special Olympics BC’s year-round sport, youth, and health programs for athletes

with intellectual and developmental disabilities, and help the New Car Dealers Foundation of BC award automotive industry grants and scholarships.

“For more than 40 years, the New Car Dealers Association of BC and our Foundation have stood alongside Special Olympics BC, and in that time, we have seen firsthand the life-changing impact of sport,” said Blair Qualey, President & CEO of the New Car Dealers Association of BC.

“Working in partnership to raise millions of dollars to support athletes across the province is something we are incredibly proud of. Supporting the Auction for Athletes is about continuing that legacy, giving back to our communities, and helping ensure these athletes have every opportunity to thrive.”

Online auction bidders won sought-after items and experiences including new cars, electronics, autographed memorabilia, sporting goods, gift cards, and more.

Funds raised in the auction will empower athletes with intellectual disabilities participating in year-round programs across the province, including the dedicated members of the Special Olympics Team BC 2026 Training Squad who are preparing to compete with pride in the 2026 Special Olympics Canada Summer Games in August in Medicine Hat, Alberta.

Powerlifter Meliah Motchman has been putting in hard work in her year-round with Special Olympics BC – Victoria programs in preparation for these National Games.

“I feel powerful and [competing] makes me feel happy and proud,” said Motchman. “I want to do my very best in Medicine Hat for my teammates, coaches, family, and friends because they all make me happy.”

The National Games in Medicine Hat will mark Motchman’s debut at a Special Olympics Canada Summer Games, but she’s no stranger to competition. A seasoned athlete, Motchman has already built an impressive track record through 16 years of training and competing at Special Olympics BC.

But for her, the impact of sport goes beyond competition and results.

“Powerlifting makes me feel super strong and healthy,” she said. “At Special Olympics, I have made lots of friends.”

Including Motchman, the Special Olympics Team BC 2026 Training Squad is comprised of more than 205 athletes with intellectual and developmental disabilities, 73 volunteer coaches, and 18 mission staff, from more than 42 communities across British Columbia.

Proceeds raised from Auction for Athletes help athletes like Motchman access high-quality training and meaningful competition experiences like showing their skills at National Games.

Heartfelt thanks to the New Car Dealers Association of BC, as well as the generous auction donors, sponsors, and bidders who made a difference in the 2026 Auction for Athletes.

A big shoutout to the dedicated members of the auction organizing committee. Every year, they give countless hours of thoughtful and compassionate work to make this event a success:

• Pam Keith

• Blair Qualey

• David Jukes

• Manse Binkley

• Spencer Morrey

• Heather Headley

• Brad Osterman

To learn more, please visit www.AuctionForAthletes.com

The New Car Dealers Association of BC is among Special Olympics BC’s longest-standing champions. It’s our privilege to share stories showing the difference you make by supporting Special Olympics BC. Your support helps create experiences of joy, friendship, empowerment, skill development, and health improvements for more than 3,400 athletes with intellectual disabilities in 55 B.C. communities.

Spring 2026: Efficiency Takes the Lead

STORY AND PHOTOS BY ANDREW LING

LEARN MORE AT WWW.TECHDRIVEN.CA/CAR-REVIEWS

2026 NISSAN LEAF

The Nissan Leaf returns for 2026 with a more considered approach, evolving from one of the earliest mainstream EVs into something that feels better aligned with current expectations. Now built on a more modern platform with a crossover-inspired profile, the new Leaf improves both practicality and overall presence. In real-world driving, usable range came in at around 500 kilometres on a full charge, which places it firmly within the range of daily usability for most buyers. The cabin is cleaner and more contemporary, with improved materials and a more intuitive digital interface. One limitation is that the Leaf remains front-wheel drive only, which may be noticeable in lower-grip conditions. Still, it feels more complete this time around, re-establishing itself as a sensible and approachable entry point into electric ownership.

2026 POLESTAR 4 PERFORMANCE

The Polestar 4 takes a different approach to the electric SUV coupe formula, most notably by removing the rear window entirely in favour of a camera-based rear view system. It is a bold design decision that reflects the brand’s willingness to rethink convention in pursuit of efficiency and form. In Performance trim, dual motors deliver up to 544 hp with 0-100 km/hr time of 3.8 sec. The driving experience feels immediate and composed rather than overwhelming. The chassis tuning strikes a good balance, maintaining control without sacrificing comfort. Inside, the cabin follows a minimalist Scandinavian approach, anchored by a large central display that manages most functions. An optional electrochromic roof was pairs nicely with the solar system inspired illumination. While it may not appeal to everyone, particularly given the unconventional rear visibility solution, there’s no doubt that the Polestar 4 stands out with its unique character.

2026 KIA EV4 GT-LINE

Kia continues to build momentum in the EV space with the EV4, a distinctive looking mid-sized sedan that emphasizes range, usability, and value. In testing, range exceeded 550 kilometres on a full charge, which is a strong result and reinforces the EV4’s appeal as a daily driver. The GT-Line trim adds a sportier visual edge, though the focus remains on efficiency and practicality rather than outright performance. Like the Leaf, it is front-wheel drive only, which may limit its appeal for buyers seeking all-wheel drive capability. The interior reflects Kia’s current design direction, with a wide digital interface and a clean, horizontal layout. Materials and build quality continue to improve, contributing to a well-rounded package. For those looking to transition into electric driving without stepping into the luxury segment, the EV4 presents a very competitive option.

2026 HONDA PRELUDE

The return of the Prelude signals a thoughtful shift for Honda, bringing back a familiar nameplate in a form that reflects current priorities. Rather than chasing outright performance, the new Prelude adopts a hybrid powertrain closely related to the one found in the Civic Hybrid, delivering a balance of efficiency and responsiveness. At the same time, it benefits from chassis elements influenced by the Civic Type R, including a more performance-oriented front suspension setup that adds precision to the driving experience. The result is a coupe that feels composed and engaging without becoming overly aggressive. Styling remains clean and contemporary, with subtle nods to past generations. One of the challenges, however, will be pricing, as it sits at a level where expectations around performance and equipment are higher. Even so, it offers a compelling blend of efficiency and driver engagement.

2026 GENESIS G90 BLACK

The G90 Black takes Genesis’ flagship sedan in a more restrained and design-focused direction, emphasizing subtlety over excess. Finished in a monochromatic palette, it removes much of the brightwork typically associated with luxury sedans, resulting in a cleaner and more cohesive look. Under the surface, a mild hybrid system supports the powertrain, improving efficiency while maintaining the smooth and effortless delivery expected in this segment. The cabin remains a highlight, with carefully selected materials and a quiet, composed ride that prioritizes comfort above all else. Rather than relying on overt displays of performance, the G90 Black leans into refinement and presence through simplicity, offering a different interpretation of modern luxury.

Where Innovation Meets Culture: Why the Vancouver Auto Show Matters More Than Ever

The 2026 Vancouver International Auto Show did more than set another attendance record. It captured a moment.

Over five days, nearly 140,000 people passed through the doors of the Vancouver Convention Centre, marking the highest attendance in the show’s history and the third consecutive year of record-breaking growth.

But the real story of this year’s show was not the number of people who attended. It was why they came, how they engaged, and what that reveals about where the market is headed.

From the moment attendees stepped onto the show floor, the scale and ambition of the event were unmistakable. Nearly 300,000 square feet of sold-out space brought together more than 30 global automotive brands and over 200 vehicles. The range was not only impressive. It was instructive.

Electric vehicles sat alongside plug in hybrids. Hybrids were displayed next to traditional internal combustion models. Luxury brands shared space with volume manufacturers. Performance vehicles were positioned within sight of practical, family oriented SUVs.

It was a full spectrum view of the market as it exists today. That matters because for consumers, the transition to lower emission transportation is not a single decision. It is a series of decisions made over time, influenced by cost, infrastructure, driving habits, and personal comfort with new technologies.

The Vancouver International Auto Show allows those decisions to be explored in one place, in real time, with the ability to compare options side by side.

That is its strength. And this year, that strength was on full display.

There was no shortage of headline moments designed to capture attention and imagination.

The Canadian debut of the Corvette CX Concept offered a glimpse into how performance and electrification may converge in the years ahead. Formula 1 display cars from Cadillac and Audi brought the precision and ambition of global motorsport into sharp focus. Oilstainlab’s HF 11 hypercar stood as a bold statement of design and engineering pushed to its limits.

Among the highlights were several first ever and Canadian debut vehicle displays that underscored the show’s global relevance and creative range. For the first time in Western Canada, guests experienced Audi’s Formula 1 display car, offering an up-close look at the design language, aerodynamic precision, and engineering intensity that define Audi’s future on the world’s biggest motorsport stage. Formula 1 excitement continued with the Canadian debut of Cadillac’s Formula 1 display car, showcasing the brand’s bold entry into elite global racing and signalling a new era of performance innovation.

The show also made history with the Canadian debut of Oilstainlab, the boundary pushing hypercar manufacturer. Performance and design enthusiasts witnessed the Canadian debut of the Chevrolet Corvette CX Concept, an electrified hypercar concept that offers a bold glimpse into the future of Corvette innovation.

Fan favourite feature exhibits including Supercar Eleganza, Horsepower Heaven, and Elite Dream Machines returned with enhanced lineups, celebrating ultra luxury, hypercar performance, rare private collections, and

meticulously crafted custom builds. Together, these showcases reinforce the show as one of North America’s most compelling automotive events. They also represent the outer edge of innovation and define what is possible.

But just as important were the vehicles that people could realistically see themselves driving.

Across the show floor, attendees spent time with the latest generation of electric SUVs, plug in hybrids designed for flexibility, and refined internal combustion vehicles that

continue to meet the needs of many drivers. That balance between aspiration and practicality shaped the tone of the entire event. Nowhere was that more evident than in the return of the EV and PHEV Test Drive Experience. More than 3,000 attendees got behind the wheel of nearly 50 vehicles from 17 manufacturers.

Awareness of electric vehicles is no longer the barrier. Most consumers have a baseline understanding of what EVs are and what they offer. What they are seeking now is clarity.

How does it feel to drive? How does it fit into daily routines? What does range actually look like in practice? How does it compare to alternatives?

These are not questions that can be answered through marketing or specification sheets. They require experience and confidence that is supported, guided, and often led by the people working directly with consumers every day.

That reality was recognized at the outset of the event through the Vancouver International

Auto Show Awards of Excellence, which set the tone for the week ahead.

These awards are not ceremonial. They are a reflection of where progress is actually happening.

The Green Star Awards highlighted dealerships across British Columbia that are leading in clean energy vehicle adoption. From the Lower Mainland to Vancouver Island, from the Interior to Northern British Columbia, dealers are driving both battery electric and plug in hybrid sales in ways that reflect the

unique characteristics of their local markets.

Importantly, the awards also recognized improvement. Dealerships that have accelerated their performance, adapted their approach, and responded to changing consumer demand were acknowledged alongside top performers. That distinction matters. It reflects a sector that is actively evolving.

Equally important was the recognition of the individuals behind those results. The Salesperson of the Year Awards highlighted professionals across more than 20 brands, from luxury and performance segments to high volume dealerships serving communities across the province. These are the individuals having the conversations that ultimately determine outcomes. They are answering detailed questions, addressing concerns, and helping consumers make decisions in an increasingly complex environment.

The Community Driver Awards added another dimension, recognizing dealerships that are contributing meaningfully to their communities through charitable work, sustainability initiatives, and local leadership. Taken together, the Awards of Excellence reinforced a central point. The transition underway in the automotive sector is happening in dealerships, in communities, and in conversations taking place every day across British Columbia.

Attendees were not just asking about features. They were asking about cost, about charging infrastructure, about long term ownership, and about how different options align with their daily lives.

While electric vehicle adoption remains significant, recent trends show a shift toward hybrid and plug in hybrid vehicles that offer flexibility alongside emissions reductions. This is not a step back. It is an indication of how consumers are navigating the transition on their own terms.

The role of the dealer in that environment is critical. They are the point where policy meets reality. Where technology meets lived experience. Where intention becomes decision.

And yet, for all the focus on technology, policy, and market dynamics, the show also captured something less tangible and equally important. The culture that surrounds the automotive world.

For two days, the show welcomed Sung Kang, bringing a dose of Hollywood to the show floor and a different kind of energy to the overall experience.

Kang’s presence resonated not simply because of his role in the Fast and Furious franchise, but because of his authenticity within the car community. He is widely recognized not just as an actor, but as an enthusiast, a builder, and a storyteller who understands

the deeper meaning behind car culture.

Fans came for the connection to film but stayed for conversations that quickly moved into shared territory. Drifting. Builds. Design. The emotional connection to vehicles that goes beyond function. His visit centered around his upcoming film DRIFTER, a project he directs and stars in.

The film tells the story of a racetrack janitor with a natural gift for drifting who is given a chance to compete, only to discover that talent alone is not enough. It is a story about trust, connection, and the idea of a found family. Presenting that story within the context of the auto show felt natural. It reinforced the idea that cars are not only products, but platforms for identity, creativity, and connection.

Bringing that Hollywood element into the show did more than generate excitement. It reminded attendees that while the industry may be evolving technologically, the passion that underpins it remains constant.

The success of the 2026 show also reflects Vancouver’s growing role within the global automotive landscape. With major debuts, strong manufacturer participation, and significant media presence, the event has firmly established itself among Canada’s premier automotive experiences.

More than 100 journalists, photographers, and influencers attended the media preview, extending the reach of the show far beyond the convention centre. That visibility matters. It ensures that British Columbia remains part of the broader conversation about the future of mobility.

The success of the 2026 Vancouver International Auto Show is not simply something to celebrate. It is something to build on.

Even as the doors closed on this year’s event, conversations were already underway with manufacturers, partners, and exhibitors about what comes next. Planning for 2027 has begun in earnest, with a shared focus on expanding the experience, deepening engagement, and continuing to reflect the evolving realities of the automotive market.

That is the clearest signal of all.

This is no longer just an event. It is a platform. A place where industry, consumers, and culture come together to shape what comes next.

And if 2026 is any indication, the road ahead is only gaining momentum.

Selling Insurance Under BC’s New Restricted Insurance Agency Regime

BY JENNIFER MACGREGOR-GREER, SENIOR COUNSEL, AND MAGGIE LEE, ASSOCIATE, MEP BUSINESS COUNSEL

FOR DEALERSHIPS in British Columbia that offer insurance products alongside their vehicles, a new insurance licensing framework is on the horizon.

On December 18, 2025, the Government of British Columbia introduced the Restricted Insurance Agent Licence Regulation for businesses that sell insurance incidental to their primary activities. The framework creates a new licence category, the Restricted Insurance Agency (RIA) licence, which is designed to fill what regulators described as a gap between full insurance licensing and the lack of oversight for incidental insurance sales. The Regulation comes into force January 1, 2027, with a three-month transition period running until March 31, 2027, at which time all businesses offering incidental insurance products will be expected to be in full compliance.

The RIA licence is not a full insurance broker licence. Rather, it will allow non-insurance businesses to sell specified insurance products. Motor vehicle dealerships are among the 18 business categories required to obtain an RIA licence under the new framework. Dealerships that are in compliance with the new framework will be permitted to sell credit protection insurance, guaranteed asset protection insurance and vehicle warranties in connection with the sale of vehicles, but will not be authorized to sell any other classes of insurance products.

Importantly, all insurance products sold under the RIA licence regime must be optional to the customer, and incidental to the licensee's ordinary business. The insurance must remain something a customer can decline, and the dealership's primary identity must remain that of a motor vehicle seller.

OBTAINING A LICENCE

Under the new framework, each dealership wishing to sell insurance products will be required to obtain an RIA licence. While the qualification details are still being developed, based on the information available at the time of writing it appears that each applicant will be required to provide:

• business information, such as contact information, ownership and corporate registration, and any information that could impact suitability, such as bankruptcy, regulatory discipline or criminal convictions;

• errors and omissions insurance;

• at least one contract with an insurer authorized to do business in BC;

• appointment of a designated representative who will be the licensee’s primary contact with the Insurance Council of BC. This person must be an officer, director, partner, or sole proprietor of the applicant and must have completed the Insurance Council’s course for designated representatives; and

• payment of an application fee and licence fee (still to be determined).

In addition, it is anticipated that all sales representatives offering insurance on behalf of the dealership will be required to complete a minimum level of insurance training, and it will be the responsibility of each RIA licensee to ensure that their representatives are in compliance with this requirement. All such training must be from training providers that have been accredited by the Insurance Council.

Once a dealership obtains an RIA licence, the licence must be renewed annually and will require that the dealership be in compliance with its ongoing obligations as an insurance licensee. Other than the items already described, the principal obligation of a licensee will be to provide certain written disclosures to insurance customers. Although the specific disclosure requirements are still under development, dealerships should expect them to include disclosure about the customer’s ability to cancel the coverage, the optional nature of the coverage, and potentially information about the commission that the dealership will receive from the sale of the insurance product.

IMPORTANT DATES

While the RIA licensing regime as a whole has already been approved by the government, the Insurance Council launched public

consultation on its proposed implementation rules in February 2026, with the consultation period running until April 27, 2026.

Once the licence program has been finalized, the Insurance Council expects to start accepting RIA licence applications in November 2026, with a view to issuing licences commencing on January 1, 2027. By March 31, 2027, businesses caught under the Regulation must have applied for the RIA licence to continue insurance sales.

“Under the new framework, each dealership wishing to sell insurance products will be required to obtain an RIA licence.”

PREPARING FOR THE TRANSITION

The Insurance Council of BC maintains a dedicated page for the new RIA regime at insurancecouncilofbc.com/RIA, which will be updated as the consultation process concludes and the implementing rules are finalized. Dealerships are encouraged to monitor that page as the process unfolds.

As well, dealerships that wish to get a head start on compliance requirements are encouraged to mark their calendars for the fall of 2026, which is when accredited training for all sales representatives is likely to become available, ahead of the anticipated November 2026 licence application opening date. It may also be helpful to identify the individuals within your organization who will require accreditation as sales representatives, and who would be best positioned to serve as the designated representative to the Insurance Council for your dealership.

As always, the foregoing is intended as general guidance only and should not be construed as legal advice. If you require assistance with the new RIA licensing regime, please don’t hesitate to reach out to any of the business lawyers at MEP Business Counsel.

VSA Connects with Industry and Consumers at the 2026 Vancouver International Auto Show

BY THE VEHICLE SALES AUTHORITY OF B.C. (VSA) | FOR MORE

INFORMATION AND RESOURCES VISIT VSABC.CA.

THE VEHICLE SALES Authority of BC (VSA) was proud to once again participate in the Vancouver International Auto Show, held from March 25–31, 2026 at the Vancouver Convention Centre. As one of Western Canada’s premier automotive events, the show provided an invaluable opportunity for the VSA to engage directly with industry licensees and consumers across the five-day event. With representation from across departments, VSA staff were on-site throughout the week connecting with thousands of attendees. Our booth served as a hub for education, conversation, and outreach.

This year’s presence at the show featured several new and returning initiatives aimed at increasing awareness and interaction. Popular giveaways included VSA-branded light-up keychains and reusable bags, which were enthusiastically received by attendees. In addition, Tim Hortons gift cards were distributed to VSA licensees exhibiting at

the show as a small token of appreciation for their continued commitment to professionalism in the industry.

A new addition to the booth this year included a custom car-themed photo cutout, which proved to be a standout feature. Adults and children alike enjoyed the opportunity to take photos, helping to create a fun and approachable space while drawing more visitors to learn about the VSA’s role.

As in past years, a central focus of the VSA’s presence was consumer education. Staff engaged with attendees on the key benefits of purchasing from a VSA-licensed dealer, emphasizing the protections available under the Motor Dealer Act. Conversations also highlighted key resources available through the VSA, including My Self-Help and Connector, and our website, vsabc.ca. Attendees were also encouraged to stay connected through the VSA’s growing social media presence on Facebook, Instagram, and

LinkedIn, where regular updates and educational content are shared.

Beyond consumer outreach, the event also provided a valuable opportunity to connect directly with VSA licensees. Our staff had meaningful discussions with dealers and sales professionals, gaining insight into current market conditions, emerging challenges, and opportunities.

Notably, the show also served as a platform for ongoing dialogue around implementation of the Transaction Levy which began April 1, 2026. Staff were able to answer questions, gather feedback, and direct attendees to our licensing team and resources available on vsabc.ca for further information.

Overall, the 2026 Vancouver International Auto Show was a great success for the VSA. Events like this continue to play an important role in strengthening relationships, promoting transparency, and supporting a fair and informed motor vehicle marketplace across British Columbia.

Spring Session 2026: Major Shift in ZEV Policy Signals New Direction

BY MARK JILES, BLUESTONE GOVERNMENT RELATIONS

THE 2026 SPRING session of the British Columbia Legislature is shaping up to be one of the most unpredictable in recent memory. Few could have anticipated the rapid sequence of policy developments this session—from the introduction of legislation to amend BC’s Zero-Emission Vehicle (ZEV) mandates to a subsequent announcement halting progress on the Declaration on the Rights of Indigenous Peoples Act (DRIPA). Both pieces of legislation had been central to the government’s mandate since 2017, only to be effectively reversed within 48 hours.

These legislative shifts were accompanied by the introduction of Budget 2026, which included a record-breaking provincial deficit of $13.4 billion and signalled a period of possible fiscal restraint ahead. At the same time, ongoing U.S. tariffs are placing additional pressure on both provincial finances and the broader economy, adding further strain to an already challenging environment.

BC Go Electric Passenger Rebate Program, the NCDA has consistently supported the transition to zero-emission vehicles. However, concerns remain about the current structure of ZEV mandates, particularly the penalties imposed on manufacturers should they not achieve the government’s arbitrary targets. These measures raise important questions about fairness, feasibility, and overall market readiness. Recent legislative updates to the ZEV Act suggest that the government is beginning to recognize these challenges, with proposed changes that include increased flexibility in meeting amended targets, a review of compliance timelines, and a reassessment of penalty structures.

This moment presents a critical window for advocacy. At the core of the NCDA’s advocacy is a clear understanding that the viability of the automotive retail sector and consumer affordability are inextricably linked. The ability of dealers to operate sustainably -

“Every policy decision, from ZEV mandates to taxation thresholds, flows through the supply chain and lands at the showroom, where it becomes a real financial consideration for families, commuters, and small businesses.”

In this context, the NCDA has remained a leading—and at times singular—voice for new-car dealers and consumers. Our advocacy has focused on ensuring that the government understands the compounding challenges facing the industry, particularly those related to consumer affordability and the operational realities of running a dealership.

Protecting both dealers and consumers remains central to our ongoing engagement with the Ministry of Finance and other key decision-makers.

Electric vehicle policy continues to dominate discussions in Victoria, with growing attention on the feasibility of the current ZEV framework—an issue the NCDA has consistently raised with government. As long-time administrators of the Clean

managing rising costs, regulatory pressures, and evolving market demands, directly shapes what consumers ultimately pay. Every policy decision, from ZEV mandates to taxation thresholds, flows through the supply chain and lands at the showroom, where it becomes a real financial consideration for families, commuters, and small businesses. Put simply, a healthy, competitive dealer network is essential to keeping vehicles accessible and affordable for British Columbians.

As part of our forward-looking strategy, we are advancing key recommendations for Budget 2027. These include a temporary pause on the enforcement of ZEV mandate targets and associated penalties, providing industry with the flexibility needed to adapt without passing additional costs on to consumers.

We are also continuing to advocate for an adjustment to the current $55,000 luxury vehicle tax threshold, which no longer reflects today’s market realities and now captures many vehicles that are essential for families and businesses across British Columbia. At the same time, British Columbia’s political landscape is evolving. Following the last provincial election, the Official Opposition has undergone significant internal change, including the resignation of its leader and an ongoing leadership race within the BC Conservative Party. This period of transition presents an important opportunity to strengthen relationships with both new and returning policymakers. Maintaining a strong presence across all parties and independents remains a cornerstone of the NCDA’s government relations approach.

The 2026 Vancouver International Auto Show—Elevate—set another record for attendance, with lines wrapping around the Vancouver Convention Centre. The event welcomed key political figures, including BC Adrian Dix, Finance Committee Chair MLA Paul Choi, MLA Sunita Dhir, Federal MP Parm Bains, and others who spent considerable time engaging with industry representatives. These interactions offered valuable opportunities to discuss pressing issues such as affordability, regulatory change, and the transition to new technologies.

Looking ahead, the NCDA’s annual Lobby Day at the Legislature on May 20th will provide another important platform for engagement. This signature event allows NCDA members to connect directly with elected officials and staff, showcase the latest vehicle models, and demonstrate the real-world impact of current policies on both dealers and consumers in Victoria.

In a time defined by rapid change and uncertainty, the NCDA remains committed to representing the interests of new car dealers across all 93 constituencies. Our focus continues to be on building strong relationships, advancing practical and balanced policy solutions, and supporting a sustainable and resilient automotive sector in British Columbia.

A More Disciplined Market: What Dealership Leaders Need to Get Right in 2026

CONTRIBUTED BY MNP

As the second quarter of 2026 unfolds, Canadian dealerships are operating in a market that has not weakened, but has become more selective, more price sensitive, and more operationally demanding.

Q4 2025 results, as highlighted in MNP Corporate Finance's Q4 2025 M&A Dealership report, pointed to a shift in buyer behaviour that continues to define the current environment. Canadian passenger vehicle sales totaled approximately 434,000 units in the quarter, representing a modest year over year decline, while demand peaked earlier in the year as buyers moved ahead of anticipated pricing and trade pressures.

Customers remain active, but they are taking longer to decide, scrutinizing financing, and placing greater emphasis on overall value.

Recent geopolitical and economic developments have added a layer of uncertainty. Energy price volatility and ongoing trade tensions are contributing to persistent inflation risk and delaying clarity on interest rate direction.

For dealerships, the impact is already visible. Customers are placing greater emphasis on total cost of ownership, fuel efficiency, and financing structure as part of the purchase decision.

In BC, these dynamics are amplified. Higher borrowing costs, elevated living expenses, and strong EV adoption trends are reshaping how consumers approach vehicle ownership. Buyers are more informed, more cautious, and increasingly focused on long term cost rather than monthly payments alone.

AFFORDABILITY IS NOW A STRUCTURAL FACTOR

Financing costs remain elevated relative to historical norms. While rates have stabilized, they have not meaningfully declined, and this is reshaping how deals are structured and closed.

Dealerships seeing the most consistent performance are adapting accordingly. Transparent pricing, flexible financing, and a more consultative sales process are becoming standard. Leading teams are focusing less on transactions and more on guiding customers through affordability decisions.

BRAND AND PRODUCT MIX ARE UNDER PRESSURE

MNP’s Q4 2025 Dealerships M&A Report also highlights a continued shift in market share toward import brands, which reached approximately 64.8 percent of Canadian sales, up from 62.1 percent the prior year. This reflects a broader shift in consumer preference toward fuel efficient, hybrid, and electric vehicles.

In BC, this trend is even more pronounced. Operating cost considerations

Buyers continue to pursue scale, but with greater scrutiny on earnings quality and risk. Sellers are taking additional time to optimize operations before entering the market, resulting in a more deliberate transaction environment in early 2026.

This creates a strategic window. Whether the objective is growth, partial liquidity, or succession planning, preparation today will directly influence valuation and outcomes as activity accelerates.

“IF RECENT YEARS WERE SHAPED BY SUPPLY CONSTRAINTS AND PENT-UP DEMAND, 2026 IS SHAPING UP TO BE A YEAR OF OPERATIONAL DISCIPLINE.”

and fuel price sensitivity are reinforcing demand for electrified options, accelerating a transition already underway.

For dealer principals and group operators, this raises immediate questions. Is the current OEM mix aligned with demand? Are you positioned in the right segments such as SUVs, crossovers, and electrified vehicles? How resilient is your product pipeline over the next two to three years?

These operating pressures are not only shaping day to day performance, they are also influencing how dealership owners think about scale, capital, and long-term positioning.

M&A ACTIVITY IS MEASURED, NOT MUTED

These same dynamics are shaping transaction activity across the dealership landscape.

According to the MNP report, consolidation trends remain intact despite a more cautious deal environment. While transaction volumes have fluctuated, valuation multiples have remained strong, with median EV/EBITDA reaching approximately 9.5x, the highest level observed in recent years.

At the same time, dealership networks across North America remain highly fragmented, continuing to create opportunities for strategic acquisitions and platform expansion. What has shifted is timing and discipline.

MNP’s Corporate Finance team supports dealership groups across Canada with transaction advisory services, including mergers and acquisitions, divestitures, and due diligence. With deep experience in the automotive retail sector, the team provides practical insight into valuation drivers, buyer expectations, and transaction execution.

EXECUTION WILL DEFINE PERFORMANCE IN 2026

If recent years were shaped by supply constraints and pent-up demand, 2026 is shaping up to be a year of operational discipline.

The dealerships that outperform will be those that maintain tight control over inventory and aging, adapt pricing and financing strategies, align product mix with evolving demand, and act proactively on growth or transition opportunities.

The market has not contracted. It has recalibrated. For dealership leaders, the focus now shifts to executing with precision in a more normalized, but no less competitive, environment.

Bryce Davis is a Managing Director at MNP’s Corporate Finance team in Vancouver. For any questions, contact him at Bryce.Davis@mnp.ca

Turning Summer Drives Into a Premium Ownership Experience with SiriusXM

CONTRIBUTED BY SIRIUSXM

From long weekends at the cottage to road trips and tailgates, summer is when customers spend more time in their vehicles – and expect more from them. Whether it’s following F1 Sunday or tuning into the biggest moments in golf or soccer, in-vehicle entertainment becomes part of the ownership experience – not an add-on.

Increased time behind the wheel puts more focus on the invehicle experience – signaling a clear opportunity for dealers to stand out. As margins tighten and expectations rise, dealerships that deliver built-in, differentiated value—without adding friction to the sale—are the ones that win.

SiriusXM’s Extended Service Subscription is designed to do exactly that.

BUILT-IN VALUE THAT LASTS WELL BEYOND SUMMER

From the first warm-weather road trip to everyday drives long after summer fades, SiriusXM is built to show up in the moments that matter most behind the wheel.

Available on eligible vehicle orders, SiriusXM’s Extended Service Subscription delivers a three-year Platinum Plan – or longer on select OEMs, valued at over $1,000.

For customers, that means:

• Soundtracking first warm-weather drives with the windows down

• Setting the tone for long weekend getaways

• Powering road trips with friends, playlists and live sports

• Becoming a daily companion well beyond the first season of ownership

All without added friction:

• No monthly payments

• No rate increases

• No credit card required

Just a seamless, always-on feature that enhances the perceived value of the vehicle the moment the engine starts.

Congrats on another successful auto show!

We’re thrilled to have been a presenting sponsor at the 2026 Vancouver International Auto Show. Together, we’re making B.C.’s roads safer.

See you again next year!

“BY CONNECTING KEY SUMMER DRIVING MOMENTS WITH LIVE SPORTS THAT DEFINE THE SEASON, SIRIUSXM BECOMES A LONGTERM, ALWAYS-ON ENTERTAINMENT EXPERIENCE – REMAINING PART OF THE JOURNEY FROM DAY ONE TO YEAR THREE.”

A SMARTER WAY TO DRIVE SALES PERFORMANCE

In addition to enhancing customer experience, this offer is delivering on dealership sales performance.

Vehicles equipped with the SiriusXM Extended Service Subscription are selling an average of 17 days faster than comparable vehicles without it.

For dealerships, moving vehicles faster makes all the difference –helping inventory move, supporting cash flow and strengthening dealer sales performance.

SUPPORTED BY LEADING OEM PARTNERS

Available through General Motors, Ford, Lincoln, Nissan, Infiniti, Mitsubishi, and Subaru, the SiriusXM Extended Service Subscription helps dealers deliver premium ownership experience across a range of brands.

By connecting key summer driving moments with live sports that define the season, SiriusXM becomes a long-term, alwayson entertainment experience – remaining part of the journey from day one to year three.

For today’s dealerships, the opportunity is clear: elevate the ownership experience in ways that are simple, scalable, and proven to perform. Connect with your District Manager, Salima Manek at Salima.Manek@SiriusXM.ca and learn more at siriusxm. ca/trial/extended-service-subscription.

Interested in bringing this advantage to your dealership?

Connect with your District Manager, Salima Manek at Salima.Manek@SiriusXM.ca and learn more at siriusxm.ca/trial/extended-service-subscription .

BUILT-IN VALUE THAT LASTS WELL BEYOND SUMMER

• 3-year Platinum Plan valued at over $1,000

• No monthly fees, no credit card required

• Always-on entertainment from day one

• Available across leading OEM brands

Take advantage today and learn more at:

The Hidden Risks in Your Dealership: Three Loss Drivers You Can’t Ignore

Your showroom is polished, your inventory is strong, and operations are running smoothly. But behind the scenes, many dealerships are quietly absorbing losses that directly impact profitability.

Across British Columbia, three risks consistently stand out: fire damage, inventory theft, and employee fraud. The dealerships that manage these well aren’t reacting — they’re proactively building controls into their operations.

FIRE: A HIGH-SEVERITY THREAT

Fire remains one of the most catastrophic risks a dealership can face. A single incident can affect the building, inventory, equipment, and business continuity all at once.

Today’s risk environment is evolving. Beyond internal hazards like electrical faults, flammable liquids, and service activity, external threats such as wildfires and encampment-related fires are increasing.

The most effective mitigation starts with fundamentals: annual electrical inspections, formal fire risk assessments, and properly maintained suppression systems. Just as critical is ensuring property values and business interruption coverage are current—an area where dealerships can be underinsured.

INVENTORY THEFT: ORGANIZED AND COSTLY

Vehicle theft continues to rise, driven by organized crime targeting dealer lots and dealer-owned vehicles when offsite. Losses often extend beyond vehicles to catalytic converters and high-demand parts.

In many cases, theft is enabled by operational gaps — particularly around key management and lot security. Modern tactics, including relay attacks on keyless entry systems, have made traditional controls less effective. Dealerships seeing the best results are implementing layered protection: GPS tracking and immobilization across inventory, secure electronic key systems, strong surveillance, and reinforced perimeters.

PROVIDE THE KEY PIECE IN PROTECTING YOUR ASSETS

CADA 360 Garage Insurance delivers the comprehensive coverage your dealership needs, so you can focus on what matters most. It covers property, liability, business income, inventory, and more, all in one flexible, dealership-focused solution.

Protect your business. Empower your team. Drive forward with confidence.

The Garage Insurance Committee members and CADA staff meet with the broker HUB and the Insurance underwriters of the program twice yearly to discuss issues and keep the program evolving to meet Dealers’ needs.

CADA 360 risk management programs are the perfect fit when it comes to completing the puzzle of your business’s success, all while supporting advocacy for Canadian Dealers.

“NO

These measures deter theft and improve recovery when incidents occur.

EMPLOYEE FRAUD: THE SILENT LOSS DRIVER

Unlike fire or theft, employee fraud is often gradual and difficult to detect. It can occur across departments — from parts and service to finance — and may go unnoticed for long periods. Common schemes include false invoicing, parts theft, and

manipulation of financial transactions. Beyond financial loss, fraud can create legal and operational challenges.

Strong internal controls are essential: segregation of duties, regular audits, and clear approval protocols. Anonymous reporting tools are also highly effective in uncovering issues early.

A PROACTIVE APPROACH

No dealership can eliminate risk entirely, but those that combine strong controls with regular reviews and appropriate insurance coverage are far better positioned to reduce losses and recover quickly. In today’s environment, risk management is not just operational — it’s essential to long-term resilience.

For dealerships looking to strengthen their approach, connecting with the specialists at HUB International can provide valuable guidance. Their team can help assess exposures, review coverage, and implement practical risk management strategies tailored to your operation.

Workplace Harassment in Car Dealerships: How to Stay Protected

CONTRIBUTED BY JAIME SAROPHIM & CHRIS DRINOVZ, KSW LAWYERS

Car dealerships are fast-paced, high-pressure environments. Sales targets, long hours, and competitive personalities can drive results, and can also create conditions where workplace harassment issues arise if not properly managed.

Harassment is not just an HR concern; it is a compliance obligation with real financial and reputational consequences.

At KSW Lawyers, we help car dealerships reduce their risk and protect their business and reputation.

THE LEGAL FRAMEWORK IN BRITISH COLUMBIA

In BC, workplace harassment is primarily governed by two regimes: the Workers Compensation Act and related regulations, which requires employers to ensure a safe workplace, including protection from bullying and harassment and the British Columbia Human Rights Code, which prohibits harassment based on protected grounds like sex, race, disability, and more.

These laws overlap but serve different purposes. Under occupational health and safety law, all bullying and harassment must be addressed, regardless of whether it relates to a protected ground. Under human rights law, harassment tied to protected characteristics can lead to a significant award for damages.

WHAT COUNTS AS HARASSMENT?

Workplace bullying and harassment is broadly defined as inappropriate conduct or comment that a reasonable person would consider humiliating or intimidating. It can include:

• Verbal abuse, insults, or offensive jokes;

• Sexual comments or unwanted advances;

• Threats, intimidation, or aggressive behavior;

• Repeated belittling or undermining; and

• Hazing or “initiation” culture.

Importantly, harassment does not have to be repeated. A single serious incident can be enough. The law does not excuse behavior based on longstanding cultural norms within a dealership.

Certain features of dealership operations can increase exposure. For example, there is commission-driven pressure that can lead to conflict, social and professional boundaries can be blurred in a sales environment, and in customer-facing roles, employees may experience harassment from the public.

EMPLOYER LIABILITY: YOU CAN BE RESPONSIBLE EVEN WITHOUT DIRECT INVOLVEMENT

A common misconception is that liability only arises if ownership or management engages directly in harassment. That is not the case. Employes can be liable for harassment between employees, by managers or supervisors, and by customers, if not properly addressed. If a dealership knew or should have known about the issue and failed to act, liability can follow.

THE COST OF GETTING IT WRONG

Harassment claims can lead to human rights claims with damages for injury to dignity, WorkSafeBC claims including claims for mental health injuries, damages for constructive dismissal, lost wages, reinstatement, regulatory penalties for failing to meet safety obligations, and tort claims for damages. Beyond legal exposure, from an operational perspective, issues may result in high turnover, low morale, negative media coverage, damage to reputation, and loss of business.

STEPS TO PROTECT YOURSELF AND YOUR DEALERSHIP

To protect yourself and reduce risk, take the following steps:

• Review your current workplace culture, policies and procedures;

• Learn your legal obligations and best practices;

• Create and revise policies and procedures accordingly;

• Communicate the policies and procedures with your team and provide training;

• Align your actions with the policies and procedures; and

• Evaluate your workplace culture, policies and procedures in regular intervals to ensure they are up to date with the current law and best practices.

WHAT A STRONG HARASSMENT POLICY LOOKS LIKE

Your policy is not just a document. It is your first line of defense. In BC, employers are required to have one. A strong policy should include:

• A clear definition of bullying and harassment;

• A statement of zero tolerance;

• Reporting options;

• A commitment to investigate and investigation procedures;

• Protection against retaliation; and

• Consequences.

PRACTICAL TIPS FOR OWNERS & HR PROFESSIONALS

The policy alone is not enough. It must be clear that you are following that policy. Practical tips include:

• Training your team and importantly, your managers and finance directors on what harassment looks like, how to respond to complaints, and when to escalate issues.

• Act early, not perfectly. Delays are common and costly mistakes. Acknowledge the complaint or issue, take interim steps if, and begin a prompt review.

• Document everything including complaints, interviews, findings, decision and discipline.

• Do not ignore “minor” behavior. What may start as minor can evolve into a toxic environment. Correct behavior before it escalates.

• Manage customer conduct by setting boundaries with repeat offenders and backing your team when issues arise.

• Use external help from a lawyer when more serious or sensitive complaints arise to add credibility and reduce risk.

Our team at KSW Lawyers can help you to reduce your exposure while building a stronger, more professional team. Contact us to review your policies and procedures or for support should an issue arise. Sign up for our Quarterly Employer Bulletin for updates tailored to BC employers. This article is for general information only and is not legal advice. For guidance on your specific situation, please contact us directly at jsarophim@kswlawyers.ca.

About the KSW Lawyers Employment & Labour Group: recognized in The Best Lawyers in Canada™ 2025 in Labour & Employment Law; Leading Legal Practitioner in the 2023-2025 Canadian Legal Lexpert Directory; and Best Employment Lawyers and Law Firms in Canada by Canadian HR Reporter.

Driving the Future: CarCareerBC Grants Now Open

THE NEW CAR Dealers Foundation of BC (NCDF) continues to demonstrate the industry’s commitment to supporting the next generation of automotive professionals across British Columbia. At the centre of this effort is the CarCareerBC Education Grant—an initiative designed to assist students pursuing careers in a sector defined by innovation, opportunity, and ongoing transformation.

As the automotive industry evolves through advancements in electrification, technology, and customer experience, the need for skilled, motivated talent has never been greater. Supporting students at the start of their journey is an investment not only in their success, but in the future strength of the industry. To date, the Foundation has awarded more than $1.5 million through the CarCareerBC Education Grants to students studying at institutions across the province, including BCIT, Vancouver Island University, Okanagan College, Vancouver Community College, and the Automotive Business School of Canada, among others.

A key strength of the program is its flexibility. The grant supports a wide range of education and training pathways—from technical and apprenticeship programs to business and management studies. This broad eligibility reflects the diversity of career opportunities within the automotive sector and ensures that students with varying interests and goals can access meaningful support as they pursue their education.

The program is made possible through the continued generosity of B.C.’s new car dealers and the success of signature fundraising initiatives, including the VIP Gala, the 50/50 raffle at the Vancouver International Auto Show, and the annual Charity Golf Tournament. In addition, a significant leadership contribution from Manse Binkley (Harmony Honda), Christian Chia (OpenRoad Auto Group), Marnie Carter (Carter Auto Family), and

“I really do not know what to say, other than thank you for this incredible and generous award. I feel very lucky to have the NCDA helping me to further my career with this grant. It will go a long way in alleviating some of the financial costs with starting out as an auto technician and I appreciate it more than I can express.”

— BRAEDON HARDIE (2025 CARCAREERBC GRANT RECIPIENT)

Jim Pattison (The Jim Pattison Group) established an endowment fund that provides sustainable, long-term funding for the Foundation’s bursary program.

With the valued support of grant sponsor Snap-on Tools, the NCDF awarded more than $70,000 this past year to students and partner institutions across British Columbia.

Applications for the CarCareerBC Education Grant are now open and will be

accepted until June 30. Dealers, educators, and industry partners are encouraged to share this opportunity with eligible students who may benefit from additional support as they pursue careers in the automotive sector.

Learn more and apply through the NCDF website.

WITH SPECIAL THANKS

LEVEL

Official Suppliers and Partners

Santander Consumer Finance (SCF) is a leading consumer bank present in 16 European countries, Canada and It’s focused on supporting customers by offering the financial solutions, and helping partners (OEMs, dealers and merchants) boost sales capacity financing their products and developing technologies to give them a competitive edge. With than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It’s part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide.  santanderconsumer.ca

The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.

OFFICIAL SUPPLIERS

WITH SPECIAL THANKS

WITH SPECIAL THANKS

GOLD PARTNER

OFFICIAL SUPPLIERS AND PARTNERS

The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.

OFFICIAL SUPPLIERS AND PARTNERS

OFFICIAL SUPPLIERS Premier Partners

OPENLANE makes wholesale easy by connecting the leading automotive manufacturers, dealers, rental companies, fleet operators, captive finance and institutions as buyers and sellers to create the most advanced digital marketplace for used vehicles. Our innovative products and services deliver fair and transparent experience that helps customers make smarter decisions and achieve better outcomes. openlane.ca

The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.

GOLD LEVEL

Santander Consumer Finance (SCF) is a leading consumer finance bank present in 16 European countries, Canada and China. It’s focused on supporting customers by offering the best financial solutions, and helping partners (OEMs, dealers and merchants) boost sales capacity by financing their products and developing technologies to give them a competitive edge. With more than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It’s part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide. santanderconsumer.ca

OFFICIAL SUPPLIERS Premier Partners

GOLD LEVEL

SILVER PARTNERS

CARFAX Canada, a unit of IHS Markit, is Canada’s definitive of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca

CADA 360 programs are unique. Each is designed under the guidance of a dealer committee, and participating dealers become stakeholders. “It all comes back to you” is more than a tag line: it’s a guarantee to members. The result is a powerful combination of industry-leading business solutions for health and wellness and exceptional dealer representation. CADA also supports the development of automotive leadership through its partnership with the Automotive Business School of Canada. cada.ca

CADA 360 programs are unique. Each is designed under the guidance of a dealer committee, and participating dealers become stakeholders. “It all comes back to you” is more than a tag line: it’s a guarantee to members. The result is a powerful combination of industry-leading business solutions for health and wellness and exceptional dealer representation. CADA also supports the development of automotive leadership through its partnership with the Automotive Business School of Canada. cada.ca

CADA 360 programs are unique. Each is designed under the guidance of a dealer committee, and participating dealers become stakeholders. “It all comes back to you” is more than a tag line: it’s a guarantee to members. The result is a powerful combination of industry-leading business solutions for health and wellness and exceptional dealer representation. CADA also supports the development of automotive leadership through its partnership with the Automotive Business School of Canada. cada.ca

Santander Consumer Finance (SCF) is a leading consumer finance bank present in 16 European countries, Canada and China. It’s focused on supporting customers by offering the best financial solutions, and helping partners (OEMs, dealers and merchants) boost sales capacity by financing their products and developing technologies to give them a competitive edge. With more than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It’s part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide.  santanderconsumer.ca

SILVER LEVEL

OPENLANE makes wholesale easy by connecting the leading automotive manufacturers, dealers, rental companies, fleet operators, captive finance and lending institutions as buyers and sellers to create the most advanced digital marketplace for used vehicles. Our innovative products and services deliver a fast, fair and transparent experience that helps customers make smarter decisions and achieve better outcomes. openlane.ca

Santander Consumer Finance (SCF) is a leading consumer finance bank present in 16 European countries, Canada and China. It’s focused on supporting customers by offering the best financial solutions, and helping partners (OEMs, dealers and merchants) boost sales capacity by financing their products and developing technologies to give them a competitive edge. With more than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It’s part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide.  santanderconsumer.ca

SILVER LEVEL

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and interactions, meeting the evolving expectations of today’s consumers. tekion.com

First Canadian Financial Group is a national, privately chartered life insurance company offering life and disability coverage on consumer loans through dealership financial service offices. Since 1988, it has been marketing its insurance, mechanical breakdown protection, and protection product programs through automotive, RV, and marine dealers across Canada with tremendous success. firstcanadian.ca

CARFAX Canada, a unit of IHS Markit, is Canada’s definitive source of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca

OPENLANE makes wholesale easy by connecting the leading automotive manufacturers, dealers, rental companies, fleet operators, captive finance and lending institutions as buyers and sellers to create the most advanced digital marketplace for used vehicles. Our innovative products and services deliver a fast, fair and transparent experience that helps customers make smarter decisions and achieve better outcomes. openlane.ca

CARFAX Canada, a unit of IHS Markit, is Canada’s definitive source of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca

OPENLANE makes wholesale easy by connecting the leading automotive manufacturers, dealers, rental companies, fleet operators, captive finance and lending institutions as buyers and sellers to create the most advanced digital marketplace for used vehicles. Our innovative products and services deliver a fast, fair and transparent experience that helps customers make smarter decisions and achieve better outcomes. openlane.ca

National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities coast to coast. With 24 offices across B.C., we are where you are—or around the corner. As trusted advisors to hundreds of dealerships across Canada, we work single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community—delivering tailored solutions to keep you moving forward.

First Canadian Financial Group is a national, privately chartered life insurance company offering life and disability coverage on consumer loans through dealership financial service offices. Since 1988, it has been marketing its insurance, mechanical breakdown protection, and protection product programs through automotive, RV, and marine dealers across Canada with tremendous success. firstcanadian.ca

First Canadian Financial Group is a national, privately chartered life insurance company offering life and disability coverage on consumer loans through dealership financial service offices. Since 1988, it has been marketing its insurance, mechanical breakdown protection, and protection product programs through automotive, RV, and marine dealers across Canada with tremendous success. firstcanadian.ca

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com

CARFAX Canada, a unit of IHS Markit, is Canada’s definitive source of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca

SiriusXM is the country’s leading entertainment company. SiriusXM creates and offers commercial-free music, premier sports talk and live events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles from every major car company, smart phones and other connected devices as well as online. siriusxm.ca

BRONZE LEVEL

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com

Offering Full-Spectrum Financing Options to BC Auto Dealers & Nationally in Canada.

Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com

SiriusXM is the country’s leading entertainment company. SiriusXM and offers commercial-free music, premier sports talk and events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles every major car company, smart phones and other connected devices as well as online. siriusxm.ca

Michael Mason & Co. has been manufacturing and supplying the automotive industry since 1967. It has products for every department within your dealership and fabricates products at factories in B.C. michaelmason.ca

MNP National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities from coast to coast. With 24 offices across B.C., we are where you are—or just around the corner. As trusted advisors to hundreds of dealerships across Canada, we work with single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community—delivering tailored solutions to keep you moving forward. mnp.ca

BRONZE LEVEL

BRONZE PARTNERS

Association of BC is a proud member of the Canadian Automobile Dealers Association (CADA). The CADA is the national representing new car and truck dealers. Acting as the voice of the dealers at the national level, CADA serves as an advocate to industry and the public.

Michael Mason & Co. has been manufacturing and supplying the automotive industry since 1967. It has products for every department within your dealership and fabricates products at factories in B.C. michaelmason.ca

Michael Mason & Co. has been manufacturing and supplying the automotive industry since 1967. It has products for every department within your dealership and fabricates products at factories in B.C. michaelmason.ca

SiriusXM is the country’s leading entertainment company. SiriusXM creates and offers commercial-free music, premier sports talk and live events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles from every major car company, smart phones and other connected devices as well as online. siriusxm.ca

MNP National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities from coast to coast. With 24 offices across B.C., we are where you are—or just around the corner. As trusted advisors to hundreds of dealerships across Canada, we work with single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community—delivering tailored solutions to keep you moving forward. mnp.ca

SiriusXM is the country’s leading entertainment company. SiriusXM creates and offers commercial-free music, premier sports talk and live events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles from every major car company, smart phones and other connected devices as well as online. siriusxm.ca

MNP National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities from coast to coast. With 24 offices across B.C., we are where you are—or just around the corner. As trusted advisors to hundreds of dealerships across Canada, we work with single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community— delivering tailored solutions to keep you moving forward. mnp.ca

association representing new car and truck dealers. Acting as the voice of

government, industry and the public.

Reynolds is a leading provider of automotive retailing solutions that help manage and improve dealership operations. We offer the industry’s only Retail Management System that enables dealerships to work smarter using a single system to build upon the lifetime value of their customers. Dealerships that choose Reynolds see tremendous impact in all areas of operation. reyrey.ca

Products and Services

Associate members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to do business with greater cost effectiveness, environmental responsibility and general efficiency.

Associate Members play an important role in supporting the NCDA and our Dealer Members by providing a range of products and services to the automotive industry. While Associate Members meet NCDA membership requirements, Associate Membership should not be considered an endorsement. Only Official Suppliers and Premier Partners are formally endorsed by the NCDA.

ACCOUNTING

ACCOUNTING

ACCOUNTING

MNP LLP Accounting

MNP LLP Accounting

Chris Schaufele // 604-542-6768 // mnp.ca

Chris Schaufele // 604-542-6768 // mnp.ca

AUCTION SERVICES

AUCTION SERVICES

MNP LLP Accounting

ADESA Auctions Canada

ADESA Auctions Canada

Chris Schaufele, 604-542-6768, mnp.ca

FINANCIAL SERVICES

FINANCIAL SERVICES

BMO - Bank of Montreal

BMO - Bank of Montreal

Bradley Warren // 604-417-0229 // bmo.com

Bradley Warren // 604-417-0229 // bmo.com

Canadian Western Bank

Canadian Western Bank

ENTERTAINMENT SOLUTIONS

Gus Masi // 403-570-3200 // cwbank.com

If you would like to explore partnership opportunities with the NCDA, please reach out to Josh Fergusonjferguson@vanautoshow.ca

MEP Business Counsel

MEP Business Counsel

Matthew Wansink // 604-891-1153 // meplaw.ca

Matthew Wansink // 604-891-1153 // meplaw.ca

MERGERS AND ACQUISITIONS

MERGERS AND ACQUISITIONS

Sirius XM Canada

John Macdonald // 604-232-4403 // adesa.com

John Macdonald // 604-232-4403 // adesa.com

EBlock

EBlock

AUCTION SERVICES

Nicole Sergio // 416-853-5626 // edealer.ca

Nicole Sergio // 416-853-5626 // edealer.ca

ADESA Auctions Canada

John Macdonald, 604-232-4403, adesa.com

AUTOMOTIVE SCHOOLS

AUTOMOTIVE SCHOOLS

BCIT - School of Transportation

BCIT - School of Transportation

EBlock

FINANCIAL SERVICES

BMO - Bank of Montreal

Gus Masi // 403-570-3200 // cwbank.com

Cover All Programs

CIBC Commercial Banking

CIBC Commercial Banking

Mario DeGrace, 403-629-2953, sxmdealer.ca

Phil Lehn // 604-665-1318 // cibc.com

Phil Lehn // 604-665-1318 // cibc.com

Marcio Mendes //833-932-6837, caprogram.ca

First Canadian Financial Group

First Canadian Financial Group

Equifax

Darren Johnson // 250-217-5955 // firstcanadian.ca

Darren Johnson // 250-217-5955 // firstcanadian.ca

Russell Wicks, 647-539-5381, www.equifax.ca

General Bank of Canada

General Bank of Canada

Bradley Warren, 604-417-0229, bmo.com

Canadian Western Bank

Mubasher Faruki // 604-454-2234 // bcit.ca/transportation

Mubasher Faruki // 604-454-2234 // bcit.ca/transportation

Nicole Sergio, 416-853-5626, edealer.ca

Georgian College (Automotive Business School of Canada)

Georgian College (Automotive Business School of Canada)

Joe Lauzon // 705-728-1968 x1234 // georgiancollege.ca

AUTOMOTIVE SCHOOLS

Vancouver Community College

Vancouver Community College

BCIT - School of Transportation

Shahin Virji // 604-871-7000 // vcc.ca

Shahin Virji // 604-871-7000 // vcc.ca

Mubasher Faruki, 604-454-2234, bcit.ca/transportation

CO-OPS

CO-OPS

Georgian College (Automotive Business School of Canada)

Consolidated Dealers Co-Op

Consolidated Dealers Co-Op

Marley Begg // 780-974-2829 // generalbank.ca

iA Auto Finance

Gus Masi, 403-570-3200, cwbank.com

Joe Lauzon // 705-728-1968 x1234 // georgiancollege.ca

CIBC Commercial Banking

First Canadian Financial Group

Marley Begg // 780-974-2829 // generalbank.ca

iA Auto Finance

Go Lifeline

Devon Chohan, 604.200.3030, www.golifeline.ca

Denise Buott // 905-815-9510 // iaautofinance.ca

Denise Buott // 905-815-9510 // iaautofinance.ca

iA Dealer Services

HUB International Insurance Brokers

iA Dealer Services

Vicki Yan // 604-882-8220 // iasal.ca

Vicki Yan // 604-882-8220 // iasal.ca

Sameer Johal, 604-665-1318, cibc.com

LGM Financial

LGM Financial

Wayne LeGear, 604-269-1944, hubinternational.com

Bill Brassington // 604-806-5300 // lgm.ca

National Bank

National Bank

Darren Johnson, 250-217-5955, firstcanadian.ca

General Bank of Canada

Lewis Thaw // 1-888-338-9996 // consolidateddealers.com

Lewis Thaw // 1-888-338-9996 // consolidateddealers.com

Joe Lauzon, 705-728-1968 x1234, georgiancollege.ca

Leader Auto Resources LAR Inc.

Leader Auto Resources LAR Inc.

Bob Grewal // 778-773-1727 // larnet.com

MDA Auto Solution

MDA Auto Solution

Vancouver Community College

Mike Reid // 780-468-9552 // wdcoauto.com

CO-OPS

Bob Grewal // 778-773-1727 // larnet.com

Helcim

Shahin Virji, 604-871-7000, vcc.ca

DMS PLATFORMS

DMS PLATFORMS

Autograph Analytics Inc.

Autograph Analytics Inc.

Consolidated Dealers Co-Op

Bill Brassington // 604-806-5300 // lgm.ca

Insurance Insight

Darren Kiley // 1-877-290-1280 // nbc.ca/retail-financing

Paays

Paays

Marley Begg, 780-974-2829, generalbank.ca

Mike Reid // 780-468-9552 // wdcoauto.com

iA Auto Finance

Carolina Sinclair, 1-855-378-5626, iaautofinance.ca

Steve Barker // 604-230-8597 // autographanalytics.com

CDK Global

Darren Kiley // 1-877-290-1280 // nbc.ca/retail-financing

Neal O’Donoghue, 866-603-8666, insuranceinsight.ca

Mode Insurance Services

David Fry // 1-416-274-2280 // paays.com

David Fry // 1-416-274-2280 // paays.com

RBC Automotive Finance Group

RBC Automotive Finance Group

Tom Edworthy, (877) 643-5246, helcim.com

Steve Barker // 604-230-8597 // autographanalytics.com

iA Dealer Services

Maz Mohammadi, 604-996-9854, modeinsuranceservices.com

Eric Jensen // 604-656-2963 // rbc.com/canada.html

Eric Jensen // 604-656-2963 // rbc.com/canada.html

Santander Consumer Finance

Santander Consumer Finance

Navacord

John Grant // 780-818-8045 // santanderconsumer.ca

John Grant // 780-818-8045 // santanderconsumer.ca

Renee Nielly, 604-733-7383, allwestins.com

Scotiabank Western Dealer Finance Centre

Scotiabank Western Dealer Finance Centre

Sym-Tech Dealer Services

Jonathan Sims // 604-363-6603 // scotiabank.com

Jonathan Sims // 604-363-6603 // scotiabank.com

Steve MacIsaac, 905-889-5390, sym-tech.ca

Scotia Dealer Advantage

Scotia Dealer Advantage

Vicki Yan, 604-882-8220, iasal.ca

CDK Global

Lewis Thaw, 1-888-338-9996, consolidateddealers.com

Greg Wallin // 778-838-0639 // cdkglobal.com

Greg Wallin // 778-838-0639 // cdkglobal.com

LGM Financial

FliteHouse

FliteHouse

Leader Auto Resources LAR Inc.

Dan Liska // 226-455-2333 // flitehouse.com

Dan Liska // 226-455-2333 // flitehouse.com

Bob Grewal, 778-773-1727, larnet.com

Kenect

Kenect

MDA Auto Solution

National Bank

Cameron Jarvis // 385-498-5117 // smart.kenect.com/ncda

Mike Reid, 780-468-9552, wdcoauto.com

Keyloop Canada

DMS PLATFORMS

CDK Global

FliteHouse

Cameron Jarvis // 385-498-5117 // smart.kenect.com/ncda

Keyloop Canada

Darren Kiley, 1-877-290-1280, nbc.ca/retail-financing

Pascal Lafleche // 514-493-1909 // keyloop.com/en-ca

Pascal Lafleche // 514-493-1909 // keyloop.com/en-ca

Optiom Inc.

Quorum Information Technologies Inc.

Quorum Information Technologies Inc.

John Hiscock // 416-288-7800 // scotiabank.com/scotiadealeradvantage

TD Auto Finance

TD Auto Finance

Your Warranty Team

John Hiscock // 416-288-7800 // scotiabank.com/scotiadealeradvantage

William Kinash, (778) 322-282, ywt.ca

Richard (Rick) Bessex // 778-628-7458 // TDFS.com

Richard (Rick) Bessex // 778-628-7458 // TDFS.com

Bill Brassington, 604-806-5300, lgm.ca

LEGAL SERVICES

INSURANCE SERVICES

INSURANCE SERVICES

KSW Lawyers

Acera Benefits Consulting

Acera Benefits Consulting

Michael J. Weiler, 604-336-7423, ksw.bc.ca

Mike Sanderson // 250- 869-3921 // capricmw.ca

Mike Sanderson // 250- 869-3921 // capricmw.ca

Arthur J Gallagher Canada Limited

Arthur J Gallagher Canada Limited

MEP Business Counsel

Chris Iwankow // 204-894-1792 // ajg.com/ca/

Chris Iwankow // 204-894-1792 // ajg.com/ca/

Marcy Human, 1-800-613-3705, optiombc.com

Rick Johnston // 403-795-5676 // quoruminfotech.com

Rick Johnston // 403-795-5676 // quoruminfotech.com

Greg Wallin, 778-838-0639, cdkglobal.com

Reynolds & Reynolds Canada Ltd.

Reynolds & Reynolds Canada Ltd.

John Caulfield // 905-606-2818 // reyrey.ca

Paays

John Caulfield // 905-606-2818 // reyrey.ca

Tekion

Tekion

Dan Liska, 226-455-2333, flitehouse.com

Kenect

Cover All Programs

Matthew Wansink, 604-891-1153, meplaw.ca

Cover All Programs

Marcio Mendes //833-932-6837 // caprogram.ca

Marcio Mendes //833-932-6837 // caprogram.ca

MERGERS AND ACQUISITIONS

HUB International Insurance Brokers

David Fry, 1-416-274-2280, paays.com

RBC Automotive Finance Group

Connor McCardle // 1-833-935-4662 // tekion.com

Connor McCardle // 1-833-935-4662 // tekion.com

Eric Jensen, 604-656-2963, rbc.com/canada.html

Michael Kidd, (888) 972-7422, smart.kenect.com/ncda

ENTERTAINMENT SOLUTIONS

ENTERTAINMENT SOLUTIONS

Sirius XM Canada

Keyloop Canada

Sirius XM Canada

Santander Consumer Finance

John Grant, 780-818-8045, santanderconsumer.ca

Mario DeGrace // 403-629-2953 // sxmdealer.ca

Mario DeGrace // 403-629-2953 // sxmdealer.ca

Pascal Lafleche, 514-493-1909, keyloop.com/en-ca

EV CHARGING SERVICES

EV CHARGING SERVICES

Quorum Information Technologies Inc.

Scotiabank Automotive Finance

HUB International Insurance Brokers

Baker Tilly Dealer Acquisitions

Wayne LeGear // 604-269-1944 // hubinternational.com

Wayne LeGear // 604-269-1944 // hubinternational.com

Insurance Insight

Insurance Insight

Peter Heasty, 416-368-7990, bakertilly.com

Neal O’Donoghue // 866-603-8666 // insuranceinsight.ca

Neal O’Donoghue // 866-603-8666 // insuranceinsight.ca

Dealer Solutions Mergers & Acquisitions

Mode Insurance Services

Mode Insurance Services

Tony Weller // 604-996-9854 // modeinsuranceservices.com

Tony Weller // 604-996-9854 // modeinsuranceservices.com

Rick Kingdon, 778-245-1041, dealersolutionsna.com

Sym-Tech Dealer Services

Sym-Tech Dealer Services

Steve MacIsaac // 905-889-5390 // sym-tech.ca

Steve MacIsaac // 905-889-5390 // sym-tech.ca

Performance Brokerage Services

Waypoint Insurance Services

Waypoint Insurance Services

Renee Nielly // 604-733-7383 // allwestins.com

Renee Nielly // 604-733-7383 // allwestins.com

Michelle DeFouw, 289-275-7179, performancebrokerageservices.com

Baker Tilly Dealer Acquisitions

Baker Tilly Dealer Acquisitions

PROPERTY SECURITY

Peter Heasty // 416-368-7990 // bakertilly.com

Peter Heasty // 416-368-7990 // bakertilly.com

Dealer Solutions Mergers & Acquisitions

Dealer Solutions Mergers & Acquisitions

Rick Kingdon // 778-245-1041 // dealersolutionsna.com

Foreseeon

Foreseeon

Jonathan Sims, 604-363-6603, scotiabank.com

Julien Gagnon // 1-866-233-0247 // foreseeson-evse.com

Julien Gagnon // 1-866-233-0247 // foreseeson-evse.com

TD Auto Finance

Rick Johnston, 403-795-5676, quoruminfotech.com

Reynolds & Reynolds Canada Ltd.

John Caulfield, 905-606-2818, reyrey.ca

Tekion

Connor McCardle, 1-833-935-4662, tekion.com

LEGAL SERVICES

LEGAL SERVICES

KSW Lawyers

KSW Lawyers

OFFICIAL NCDA BILL OF SALE PROVIDER

Michael J. Weiler // 604-336-7423 // ksw.bc.ca

Michael J. Weiler // 604-336-7423 // ksw.bc.ca

Devon Sandvold, 778-628-7458, TDFS.com

INSURANCE SERVICES

Acera Benefits Consulting

Mike Sanderson, 250- 869-3921, capricmw.ca

Arthur J Gallagher Canada Limited

Chris Iwankow, 204-894-1792, ajg.com/ca

New Car Dealers Association of BC

Radius Security Mike Baxter, 604-232-2405, radiussecurity.ca

Performance Brokerage Services

Performance Brokerage Services

Michael Mason & Co.

Steve Batchelor, 250-384-7304, michaelmason.ca

PRINT AND DESIGN SOLUTIONS

Harv Craven Design Harv Craven, 604-308-2812, harvcravendesign.com

Rick Kingdon // 778-245-1041 // dealersolutionsna.com

Steve Allen // 289-275-7179 // performancebrokerageservices.com

OFFICIAL NCDA BILL OF SALE PROVIDER

Securiforce Services, Ltd. Joel Luyt, 604-596-0037, securiforce.com

Steve Allen // 289-275-7179 // performancebrokerageservices.com

OFFICIAL NCDA BILL OF SALE PROVIDER

Michael Mason & Co.

Michael Mason & Co.

Steve Batchelor // 250-384-7304 // michaelmason.ca

Steve Batchelor // 250-384-7304 // michaelmason.ca

PRINT AND DESIGN SOLUTIONS

PRINT AND DESIGN SOLUTIONS

Stealth Monitoring Clary Laftsidis, 647-553-1237, stealthmonitoring.com

Harv Craven Design

Harv Craven Design

Harv Craven // 604-308-2812 // harvcravendesign.com

Harv Craven // 604-308-2812 // harvcravendesign.com

RESEARCH AND SHOPPING WEBSITES

PROPERTY SECURITY

Radius Security

Radius Security

Canadian Black Book Daniel Ross, 905-413-7601, canadianblackbook.com

PROPERTY SECURITY

Mike Baxter // 604-232-2405 // radiussecurity.ca

Mike Baxter // 604-232-2405 // radiussecurity.ca

Securiforce Services, Ltd.

Securiforce Services, Ltd.

CARFAX Canada ULC

Sumer Grewal // 604-596-0037 // securiforce.com

Sumer Grewal // 604-596-0037 // securiforce.com

Stealth Monitoring

Stealth Monitoring

Shawn Vording, 866-835-8612 x2966, carfax.ca

Clary Laftsidis // 647-553-1237 // stealthmonitoring.com

Clary Laftsidis // 647-553-1237 // stealthmonitoring.com

RESEARCH AND SHOPPING WEBSITES

RESEARCH AND SHOPPING WEBSITES

Trader Corporation Randy Shepherd, 403-999-8854, autotrader.ca

Canadian Black Book Daniel Ross // 905-413-7601 // canadianblackbook.com

Canadian Black Book Daniel Ross // 905-413-7601 // canadianblackbook.com

Mike Winter // 210-678-3700 // Xpel.com Associate members of the New Car Dealers Association of BC provide vital products and services to dealer members,

CARFAX Canada ULC

CARFAX Canada ULC

TOOL SUPPLIER

Shawn Vording // 866-835-8612 x2966 // carfax.ca

Shawn Vording // 866-835-8612 x2966 // carfax.ca

Trader Corporation Randy Shepherd // 403-999-8854 // autotrader.ca

Trader Corporation Randy Shepherd // 403-999-8854 // autotrader.ca

Snap-on Dean Francis, 416-662-9951, snapon.com

TOOL SUPPLIER

VEHICLE ALIGNMENT SYSTEMS

TOOL SUPPLIER

Snap-on

Snap-on Dean Francis // 416-662-9951 // snapon.com

Dean Francis // 416-662-9951 // snapon.com

Hunter Engineering Dan Martin, 780-340-3456, hunter.com

VEHICLE ALIGNMENT SYSTEMS

MISC.

Hunter Engineering Dan Martin // 780-340-3456 // hunter.com

VEHICLE ALIGNMENT SYSTEMS Hunter Engineering Dan Martin // 780-340-3456 // hunter.com

MISC.

Consultant Auto 360 Kim Normandin, 514-394-1955 x508, solutionsmedias360.com

MISC.

Consultant Auto 360

Consultant Auto 360 Kim Normandin // 514-394-1955 x508 // solutionsmedias360.com

Eco Forward Diane Roberts, (604) 868-6935 , ecoforwardsolutions.ca

Kim Normandin // 514-394-1955 x508 // solutionsmedias360.com

NCM Associates Inc. Kory Suppes // 913-649-7830 // ncmassociates.com

NCM Associates Inc. Kory Suppes // 913-649-7830 // ncmassociates.com

Ram Construction

Ram Construction

Jeff Knoblauch // 604-940-5265 // ramconst.com XPEL Inc.

Jeff Knoblauch // 604-940-5265 // ramconst.com

XPEL Inc.

NCM Associates Inc. Kory Suppes, 913-649-7830, ncmassociates.com

Mike Winter // 210-678-3700 // Xpel.com

Ram Construction Jeff Knoblauch, 604-940-5265, ramconst.com

XPEL Inc. Mike Winter, 210-678-3700, Xpel.com