Ring 999 Go to your nearest accident and emergency department (A&E)
Make an appointment at your doctors
Ring NHS 111
MENTAL HEALTH
HELP AND SUPPORT
Burnley Urgent Care
Telephone: 01282 425071
Have a Mental Health Professional 24 hours a day.
Hopeline UK
(Suicide Prevention)
Telephone: 0800 0684141
Monday - Friday: 10am-10pm
Weekend/Bank Holiday: 2pm-5pm
Samaritans
Telephone: 116123
Crisis Team
Telephone: 111 Option 2
SHOUT Text Line
Text ‘Shout’ to 85258
WHAT HAPPENS IF I HAVE BEEN A VICTIM OF SEXUAL ASSAULT?
Report it to the police
If you have sustained injuries, seek medical advice from either A&E or your doctor.
If you feel unable to the police, seek advice from the following charities.
Rape Crisis Helpline
If something sexual happened to you without your consent, or you’re not sure, you can talk to us. No matter when it happened. Our 24/7 Rape & Sexual Abuse Support Line is open 24 hours a day, every day of the year:
Telephone: 0808 500 2222
HEALTH & WELLBEING HUB
EMOTIONAL SUPPORT
These are known as ‘listening services.’ They are there to listen to how you are feeling. You can talk to them about anything.
Mood Swings
Aimed at anyone affected by a mood disorder, including friends, families and carers. Their helpline is open 10am-4pm Monday to Friday.
Telephone: 0161 832 37 36
E-mail: info@moodswings.org.uk
Website: www.moodswings.org.uk
Papyrus UK
For those aged under 35 who are having suicidal feelings and for people who are worried about someone aged under 35. Their helpline is open 10am -10pm on weekdays and between 2pm and 10pm at weekends and bank holidays.
Telephone: 0800 068 41 41
Email: pat@papyrus-uk.org
Text: 07786 209697
Website: www.papyrus-uk.org
Samaritans
Telephone: 116 123
Email: jo@samaritans.org
Website: www.samaritans.org
Child and Family
Wellbeing Talkzone
Contact us 365 days a year 2pm10pm. Text 07786 511111, talk online lancashire.gov.uk/youthzone or call 0800 511111.
They offer advice and support with mental health, problems at home/ school, jobs and training, staying safe online, sex and health, relationships, self-harm, bullying, drugs and alcohol, housing rights and money.
Domestic Abuse Support
Call Safenet on 0300 3033581 (24 hours) or Be Free on 01282 227649, option 4
EMOTIONAL SUPPORT LINES
The Mix
Aimed at people under 25. This helpline is open between 4pm-11pm, 7 days a week.
Telephone: 0808 808 4994
Email: through the website.
Text: THEMIX to 85258
Website: www.themix.org.uk
Webchat: through the website. (4pm-11pm, 7 days a week)
Sane Line
Working with anyone affected by mental illness, including families, friends and carers.
Telephone: 0300 304 7000 (4:30pm-10:30pm)
Textcare: www.sane.org.uk/what_we_do/support/textcare Support Forum: www.sane.org.uk/what_we_do/support/supportforum
Website: www.sane.org.uk
C.A.L.M.
(Campaign Against Living Miserably)
Their helpline is open between 5pm and midnight every day of the year.
Telephone: 0808 802 58 58
Webchat: www.thecalmzone.net/help/webchat (5pm - Midnight every day)
Website: www.thecalmzone.net
BEAT(Eating Disorders)
Website: www.beateatingdisorders.org.uk
I HAVE NOWHERE TO STAY, WHO DO I CONTACT?
HAPI
Supported accommodation for 16-21 years olds who are at risk of becoming homeless.
The team are available to talk to or visit at Hills House (behind The Zone Youth Centre), Leeds Road, Nelson, BB9 8EL at the following drop-in times:
Tuesday: 1:15pm-4:45pm
Friday: 2pm-6pm
Phone: 01282 227649, option 2 or 3
Nightsafe (Blackburn & Darwen)
A homeless charity based in Blackburn providing holistic services to homeless young people aged 16 to 24. Their emergency Shelter provides young people with a safe place to stay with resettlement support.
Phone: 01254 503067
Email: info@blackburn-nightsafe.org.uk
The main Nightsafe office is open 9am to 5pm Monday to Friday. The Platform 5 day centre is open 10am to 5pm Monday to Friday. If you call 01254 672139 outside these hours, staff may be able to assist you.
BURNLEY TOGETHER
COMMUNITY GROCERY
You and people you care about may be struggling to afford to pay for shopping.
Please call if you need a food parcel so volunteers can talk to you about how many people are in your household and any special dietary requirements on 01282 686402.
Location of the Community Grocery
Burnley Together Community Grocery, Burnley BB11 1AD
