TECHNICALMANAGERS
Wewillbegoingoverproperstartup,commissioningand serviceonthe3-6tonSmallSunlinemodels.(4HRS)
3/17| 7AM-11AM
Wewillbegoingoverproperstartup,commissioningand serviceonthe3-12.5tonSunCoremodels(4HRS) 3/17| 12-4PM
Wewillbegoingoverproperstartup,commissioningandservice onthe15-27.5tonSunChoicemodels.Lunchwillbeprovided. (5HRS) 3/18| 7AM-12PM
Demonstrate the proper procedures for a Demonstrate the proper procedures for a startup on AC/HP (3HRS) startup on AC/HP (3HRS) 4/2811AM-2PM 4/2811AM-2PM
Demonstrate the proper procedures for a Demonstrate the proper procedures for a startup on furnaces (3HRS) startup on furnaces (3HRS) 4/287AM-10AM 4/287AM-10AM
Details on pages 6-7
Details on pages 6-7
*Allclasslengthsmayvarydependingonattendees’questionsandinstructors’explanations
*Wewillensureaone-weeknoticeisgivenshouldanyclassbecanceled
3/24&3/25,7:00AM-4PM
9/9&9/10,7:00AM-4PM
B U N D L E
This training bundle is great for anyone trying to take their business to the next level. With classes to train your techs, office staff, and sales people, you will have the tools to build a high-profit organization and hit your goals in no time!
I N C L U D E S
:
Top Gun Sales Excellence with BDR | March 24-25
Soft Skills for Technicians | April 23
Accounting & Office Mgmt with BDR | Sept 9-10
BASE Solutions Marketing 101 | Oct 15 PRICE:$1750 ($3000 VALUE)
Technician
Soft Skills Soft Skills
Professionalism • Communication • Customer Experience
Course Description:
Great technicians don’t just fix equipment they build trust. This course helps HVAC technicians strengthen the communication and professionalism skills that drive customer satisfaction, repeat business, and a strong company reputation. Through real-world scenarios, technicians will learn how to communicate clearly, manage customer interactions, and represent their company confidently on every call.
Key Topics:
Professional First Impressions
Appearance, attitude, and preparation
Effective Customer Communication
Setting expectations with confidence
Customer Experience & Trust
Handling Objections & Difficult Situations
Educating vs. Selling
Team Communication & Accountability
Clear job notes and follow-through
Working effectively with dispatch and sales
Led By:
APRIL 23
5-7:30PM
Hilary King Director of Sales BASE Solutions
Diana Piatek Business Dev. Lead
HVAC MARKETING SIMPLIFIED
Course Description:
During this class, we will be covering various topics as to why marketing is imperative for an HVAC business, how to determine your budget, how to create a marketing plan and MORE!
Key Topics:
Why Marketing?
How to determine your annual marketing investment
What’s in a brand?
Marketing Tactics for HVAC
Building your annual marketing calendar
Contractor Success Programs by YORK
8 AM - 12 PM OCTOBER 15, 2026
7950 185th St. STE F
Tinley Park, IL
INSTUCTOR TBD
SPRING 2026 CLASS PRICING
LIBERTIESANDNON-DEALERS:BASEPRICING LIBERTIESPLUS:50%OFFVIRTUAL,CLASSROOM&LIVELAB CCE:FREEVIRTUAL,CLASSROOM&LIVELAB BOOTCAMPCLASSROOMANDBOOTCAMPLIVELABSFORALLDEALERSWILLBEPRICEDASSHOWNBELOW
PRICEPERDAYFORRESIDENTIALSYSTEMSBOOT CAMPCLASSROOMDAYS:$100 (EXCLUDESLABDAYS)WEAREOPENINGTHISUP TOALLOWACOMPANYTOSENDATECHFOR ONLYONEDAY REQUIRESAMINIMUMOF2 REGISTEREDPARTICIPANTSTORUNCLASSANDA MAXOF20.
PRICEPERDAYFORRESIDENTIALSYSTEMSBOOT CAMPLABDAYS:$200
LAST3DAYSOF“REMOVEANDREPLACE”UNITSIN LAB. (TECHSWILLHAVETOCOMPLETETHEFIRST4 DAYSOFINCLASSROOMTOQUALIFYFORANYIN LABCLASS)REQUIRESAMINOF2REGISTERED PARTICIPANTSTORUNCLASSANDAMAXOF12.
PRICEFORCOMMERCIALSYSTEMSLIVELAB CLASSES:$100
THEREWILLBEMORNINGANDAFTERNOON SESSIONSWITHDIFFERENTCONTENT. $200FOR THEDAYFORBOTHCLASSESOR$100PERCLASS. REQUIRESAMINOF4REGISTEREDPARTICIPANTS TORUNCLASSANDAMAXOF8.
GROUPPRICINGFORONECOMPANYONA SCHEDULEDDAYISAVAILABLE SPEAKTOKELLYORBRUCEFORGROUPPRICING
INCENTIVES CCE?ALLTRAININGISFREE ALLCLASSROOM,VIRTUALAND LIVELABSAREFREE.
(LIMIT1ATTENDEEFORCOMPLETE BOOTCAMPDURATION)
$300KTOTALCOMMERCIAL SALESINPAST12MONTHS? ALLCLASSROOM/VIRTUAL CLASSESAREFREE 50%OFFLIVELABCLASSES NEWLYSIGNEDDEALER? FREETRAININGFORONEYEAR FROMDATEOFSIGN.
*FULLPAYMENTREQUIREDAT REGISTRATION REFUNDWILLBEGIVEN WHENTHEPARTICIPANTCOMPLETES THECLASS (EXCLUDESBOOTCAMP UNLESSDEALERISCCELEVEL)
*FULLPAYMENTREQUIREDATREGISTRATION ACREDITWILLBEAPPLIEDTOYOURACCOUNTAFTERCOMPLETIONOFTHECLASS
*REGISTRANTS WILL BE CHARGED FOR NO-SHOWS OR CANCELLATIONS THAT FALL WITHIN 24 HOURS OF ALL IN-PERSON AND VIRTUAL CLASSES,REGARDLESSOFDEALERLEVEL
*BOOTCAMPREGISTRANTSAREREQUIREDTOPROVIDEATWO-WEEKNOTICETOAVOIDNO-SHOWORLATECANCELLATIONCHARGES