2025
ANNUALREPORT
A Sacred Trust Our Mission of Healing.
In Memory and Gratitude In honor of their years of dedicated service to Baptist Health:
Ted Snider
December 16, 1928 –– January 14, 2025 48 years of service to Baptist Health
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Dr. Cary Heard Jr.
September 2, 1940 –– February 26, 2025 40 years of service to Baptist Health
Faithful to Our Mission. Committed to Our People. Focused on a Healthier Tomorrow. Michael Rogers, Director of Pastoral Care “Let your light so shine before others, that they may see your good works and glorify your Father in heaven.” — Matthew 5:16
Recently, Baptist Health gave the members of the Pastoral Care department a compass. This was a gift of appreciation in light of Pastoral Care Week and the services we provide. Engraved in the compass was Jeremiah 29:11, which reads, “I know the plans I have for you declares the Lord. Plans to prosper you, and not to harm you, plans to give you hope and a future!” I thought this was such an inspirational gift and message. In difficult times, God’s promises and Word should be the compass for our lives. As we reflect on this year, we at Baptist Health are filled with gratitude for another year of service, healing, and hope. Through every challenge and triumph, we have been guided by faith and the unchanging values that define who we are: Service, Honesty, Respect, Stewardship, and Performance. Service remains the heartbeat of our mission. Each patient reminds us that care is both a calling and a ministry. We follow the example of Jesus, who said, “The Son of Man did not come to be served, but to serve” (Matthew 20:28). Our teams have lived out this calling by meeting needs with compassion, skill, and unwavering dedication. Honesty continues to anchor our relationships — with patients, families, and one another. We are committed to truth and integrity, guided by the words,
“Therefore each of you must put off falsehood and speak truthfully to your neighbor” (Ephesians 4:25). Transparency builds trust, and trust strengthens care. Respect defines how we treat every person who enters our doors. We honor the divine image in every individual, remembering that “God shows no partiality” (Acts 10:34) and that each life is sacred. Our culture of inclusion and dignity reflects the love of Christ in all we do. Through Stewardship, we are faithful caretakers of the resources entrusted to us — time, talent, and treasure. We take to heart the call of 1 Peter 4:10, “Each of you should use whatever gift you have received to serve others, as faithful stewards of God’s grace.” This year, we’ve invested wisely to strengthen our mission and ensure future generations receive compassionate Christ-centered care. Our Performance throughout 2025 has been a testament to our pursuit of excellence. As Colossians 3:23 reminds us, “Whatever you do, work at it with all your heart, as working for the Lord.” From innovative patient care to operational excellence, we have sought to honor God through our work and outcomes. As we step into 2026, we do so with renewed faith and focus — trusting that the God who has brought us this far will continue to lead us forward.
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CONTENT 2025 | BAPTIST HEALTHANNUAL REPORT
02 | Dedication 03 | Message from Pastoral Care 06 | Message from the CEO
10 | Baptist Health Command Center Shaping the Future of Patient Throughput
08 | The Baptist Health Way: Mission, Vision, and Values
Baptist Health Foundation 20 | Investing in the Health Care Workforce of the Future 24 | Reach for the Stars Scholarship Program Tops 100 Employee Awardees
Living Our Mission 29 | Chaplains From Pastoral Care Live ‘Be a Blessing’ Creed 30 | Baptist Health Team Takes Mission to Honduras to Help the Country’s Medically Underserved
Advancing Our Mission 36 | Population Health Analytics Tool Creating Better Decisions Through Better Data 38 | Digital Transformation Initiatives Make Use of AI-Based Business Tools
Awards & Recognition 42 |Great Place to Work, Besty Awards, and Great 100 Nurses 45 | Graduate Medical Education Baptist Health-UAMS Program Advances 41 Physicians 46 | New Physicians: 2025 Was an Outstanding Year for New Providers 48 | Corporation Members Board Member Recognition 50 | Executive Leadership System and Regional Executive Directory 57 | Points of Access
12 | Women’s Health Initiatives Continue to Address Women’s Health With Comprehensive Services and Increased Access to Maternal Care in Arkansas
16 | Community Outreach Baptist Health Making Huge Impacts Through Community Outreach and Community Benefits
32 | Baptist Health Rehabilitation Institute 50th Anniversary Marks 50 Years of Rehabilitation Success Stories
Lives Touched PATIENT VISITS IN A 12-MONTH PERIOD FROM SEPTEMBER 2024 THROUGH AUGUST 2025.
Provider-based clinics and Rural Health clinic visits
447,910
AHG, BHS, and Urgent Care clinic visits
834,525
Baptist Health total visits
2,214,823
Hospital visits (inpatient, outpatient, and emergency)
932,388
Message from the CEO Troy Wells We are enjoying another great year at Baptist Health. Our ministry continues to grow, and we are excited about so many things that lie ahead. Our Belief statement says, “At Baptist Health, we are more than a business, we are a healing ministry.” We sustain this ministry by investing in people, being good stewards of our resources, and working hard to make quality health care accessible to our communities. This year’s annual report is a reflection of some of our success in the past year. There will certainly be new challenges in front of us, but our team at Baptist Health will continue to rise to meet these challenges. In the meantime, please join us as we reflect over the past year and appreciate the many ways we have been able to serve, and the individuals who have made a difference in the lives of Arkansans.
President and CEO, Baptist Health
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The
BAPTIST HEALTH
Way THE BAPTIST HEALTH VISION
Baptist Health will be the most trusted and innovative health care system in Arkansas. ɐ Trusted – Building and maintaining confidence among patients, caregivers, and payers by leading with clinical experience, improving patient engagement, supporting caregivers, and collaborating with health plans and employers.
ɐ Innovative – Advancing health and health care by expanding the ambulatory presence, preparing for a sicker patient population at the central campuses, innovating care models, and elevating community health.
ɐ System – Advancing health and health care by expanding geographical reach, diversifying the range of services offered, promoting strategic and operational agreement, and developing scalable operational models.
BAPTIST HEALTH STRATEGIC IMPERATIVES Grow Core Services
Invest in the Physician Platform
Optimize the Physical Footprint
BAPTIST HEALTH STRATEGIC INITIATIVES ɐ Operational Effectiveness –– Transforming and optimizing the way we care for people ɐ Workforce Development & Engagement –– Attracting, retaining, and developing the next generation of caregivers, physicians, and leaders reflective of the diversity of the community we serve ɐ Partnerships & Community –– Partnering with community organizations, physicians, health
systems, and payers ɐ Strategic Growth –– Targeting initiatives and innovation to drive growth in services that support better access and population health efforts. ɐ Access –– Attracting new customers and providing an exceptional experience ɐ Population Health –– Providing high-quality, innovative care at lower costs 7
Baptist Health Command Center Shaping the Future of Patient Throughput The Baptist Health Command Center continued to be at the forefront of optimizing patient care and operational efficiency in 2025, guided by its mission to facilitate efficient, timely, and clinically appropriate patient transfers while maximizing bed utilization and resource allocation. The Command Center’s vision is to create a seamless and coordinated transfer process that improves patient outcomes, enhances hospital capacity management, and ensures access to the right care at the right time. By seamlessly connecting hospitals, service lines, and health care providers in real time, Baptist Health is not just managing capacity — it is actively shaping the future of patient-centered care.
KEY ACHIEVEMENTS Over the past year, the Baptist Health Command Center has coordinated more than 20,000 admissions, managed over 42,000 bed requests and patient movements, and processed more than 140,000 patient referrals through Baptist Health HealthLine. Eighty-five percent of all patients referred to specialists are processed and in the specialist clinics' work queue within 24 hours –– with 94% % processed within 48 hours. For patients transferred from outside emergency departments to Baptist Health facilities, the time from call initiation to patient acceptance is less than 2 minutes in 25% % of cases, 10 minutes in 80% % of cases, and 95% % within 15 minutes. The Command Center aims to improve operational efficiency by balancing bed capacity, integrating predictive analytics to anticipate high-demand periods, and bolstering real-time communication among staff. A key focus for 2025 was to increase critical care admissions through the Command Center by 2% %, with a stretch goal of 5% %, by reducing overall diversion time.
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hospitals, Baptist Health has addressed key challenges:
STRATEGIC IMPACT The Command Center has become the central gateway for patient transfers across the Baptist Health system, ensuring every patient touchpoint — referral, transfer, or admission — strengthens the system. These impressive volumes demonstrate Baptist Health’s ability to strategically capture growth opportunities by aligning capacity with demand, growing key specialty service lines, and retaining patients within the Baptist Health network. Baptist Health has achieved measurable improvements in the speed, accuracy, and alignment of patient movement, creating a systemwide process that drives throughput and reduces unnecessary delays. Every coordinated action directly contributes to a better patient experience, ensuring patients are connected to care in a timely manner.
INNOVATIONS AND PARTNERSHIPS In 2025, Baptist Health successfully shifted the focus of Command Center communications to arranging non-emergency ambulance transportation for patient discharges in the Little Rock and North Little Rock facilities and their emergency departments. This initiative has streamlined the discharge process allowing clinical staff to prioritize patient care, reduced discharge times, decreased wait times for transport, and increased patient satisfaction. The addition of a physician to the Command Center has also significantly benefited operations by prioritizing access nurses' focus, providing crucial insights into facility placement and facilitating direct peer-to-peer communication with referring providers. This effectively implements a clinical filter at the top of Baptist Health’s patient flow process. Instrumental in optimizing patient flow is Baptist Health’s partnership with LeanTaaS, a leading provider of artificial intelligence-powered and cloud-based capacity management, staffing and patient flow software, and services for health systems. By implementing iQueue for inpatient flow across the Little Rock, North Little Rock, Conway, and Fort Smith
� Enhancing care progression with precise discharge predictions � Improving discharge velocity through cross-team alignment � Enabling proactive capacity protocols and bottleneck resolution
OVERALL SYSTEMWIDE IMPROVEMENTS � 6% % increase in admissions � 25% % reduction in opportunity days % reduction in Geometric Mean Length � 34% of Stay (GMLOS)) variance � 32% % reduction in discharge processing time � 11% % increase in discharge orders before 11 a.m. � 14% % increase in discharge orders before 2 p.m. � 23% % increase in transfers (+ (+292 per month) � 13% % decrease in transfer declines These interconnected improvements have created an enhanced cycle of care: Quicker discharges meant shorter stays and more space, which then allow for more people to be admitted and transferred. In continued collaboration with LeanTaaS, Baptist Health will continue focusing on three key areas for further improvement: � Complex patient management –– Developing dedicated care pathways and coordination processes, leveraging predictive analytics for early identification and proactive intervention. � Early discharge optimization –– Implementing a system for identifying early discharge opportunities based on likely discharge dates and estimated date of discharge (EDD)) reviews. � Nursing coverage optimization –– Laying the groundwork for comprehensive nurse staffing optimization, moving to a nuanced needs-based model to align nursing coverage with patient needs and improve transparency. 9
Baptist Health Initiatives Continue to Address Women’s Health With Comprehensive Services and Increased Access to Maternal Care in Arkansas Baptist Health made significant investments in women’s health during 2025 as part of a sustained effort to be a leader in providing comprehensive women’s services to the communities it serves. Though the service lines might differ per need, the seamless interaction between Baptist Health and patient are vital. Baptist Health wants to empower women with the health care resources and support they need and to be a woman’s first choice when it comes to health care for themselves and their family.
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BAPTIST HEALTH’S HELLO PREGNANCY APP SERVES AS COMPANION FOR MATERNAL NAVIGATION One of those significant investments for 2025 was the development of the hello pregnancy app by Baptist Health designed to serve as a companion on a woman’s journey to motherhood. hello pregnancy features comprehensive tools to help mothers stay healthy and happy, including an in-app chat option where women can ask a real nurse questions and get prompt responses. App users receive personalized reminders and tips on nutrition and exercise, plus advice on managing stress and getting better sleep. They also have access to expert insights tailored to where they are in their pregnancy journey. Whether an expecting mother is looking for help with common pregnancy symptoms or tips for preparing for childbirth, hello pregnancy supports and helps women feel empowered every step of the way. Features include: ɐ Live RN chat –– Available 7 a.m. to 7 p.m. seven days a week. ɐ Personalized daily activities –– Fun and engaging daily activities tailored just for expecting mothers, helping keep them and their babies healthy. ɐ Comprehensive care options –– Access a range of care, from chatting with a nurse to scheduling appointments at a patient’s fingertips. ɐ Tailored health insights –– Receive personalized health recommendations for an expecting mother’s unique journey. Stay informed and be proactive. ɐ Detailed sleep tracking –– Monitor sleep with detailed tracking to ensure the rest needed for a healthy pregnancy. More information about the hello pregnancy app is available at hello-pregnancy.com.
OBSTETRIC EMERGENCY DEPARTMENTS PROVIDE SPECIALIZED CARE FOR EXPECTANT MOTHERS Baptist Health is committed to addressing maternal health disparities in Arkansas, which has one of the highest maternal mortality rates in the nation. Baptist Health is working to reduce this rate by providing access to quality health care for all women, regardless of their race, ethnicity, or socioeconomic status –– and one of the innovative initiatives accomplishing this in 2025 was the introduction of emergency services tailored to expectant mothers at its hospitals in Little Rock, North Little Rock, and Conway. Each obstetrics emergency department (OBED) is separate from the main emergency departments and located within labor & delivery units. Little Rock has five beds, North Little Rock has two beds, and Conway has two beds. If a patient arrives with a life-endangering obstetrical emergency, the OBEDs can provide immediate care for expectant mothers 20-plus weeks gestation and their babies. The OBEDs are designed to provide women with 24/7 access to specialized care for pregnancy- and postpartum-related emergencies, such as abdominal pain, preterm labor, preeclampsia, abnormal vaginal bleeding, ruptured membranes, urinary tract or bladder infections, decreased fetal movement, increased blood pressure, conditions related to high-risk pregnancy, and postpartum complications. Each OBED is staffed by a team of OB/ GYNs, nurses, and other health care professionals who are trained to handle these emergencies and is equipped with state-of-the-art technology, including advanced imaging and monitoring equipment. 11
PARTNERSHIP WITH DHS IN 2025 CONTINUED PROGRESS OF ARHOME AND MIHOW PROGRAMS Baptist Health ARHOME (Arkansas Health and Opportunity for Me), which is tasked with focusing on improving the lives of at-risk populations, launched in 2023 and its first big component was the Maternal Infant Health Outreach Worker (MIHOW) program, which connects Arkansas mothers with the support, resources, and individualized care they need throughout their pregnancy and postpartum journey until the baby’s second birthday. In mid-2025 in continued efforts to address the maternal health crisis in Arkansas, Baptist Health partnered with the Arkansas Department of Human Services (DHS) to implement the state’s third and fourth Maternal Life360 HOME programs in Little Rock and North Little Rock. Baptist Health is the first in Arkansas to collaborate with Vanderbilt University School of Nursing to utilize the Maternal Infant Health Outreach Worker (MIHOW) home-visiting model. This evidence-based approach employs certified community health workers with lived experience to enhance maternal and child health by improving access to medical and social services, fostering positive parenting through education, advocacy, and goal-setting. Baptist Health’s MIHOW program offers home visits, education, and support for mothers, spouses/partners, and children under three, extending from pregnancy through the child’s second birthday. Health education topics include healthy pregnancy, childbirth preparation, labor stages, postpartum care, newborn care, developmental milestones, and childhood nutrition. Program services encompass referrals for food insecurity and utility assistance, help with public assistance applications, safe sleep education, lactation support, and monthly in-person and virtual support groups with a perinatal mental health specialist. -
COMPREHENSIVE WOMEN’S CLINIC OPENS IN NORTH LITTLE ROCK
Baptist Health celebrated the opening of the new BH Comprehensive Women’s Clinic-North Little Rock in February 2025. Located at 4625 JFK Blvd. in North Little Rock, the new comprehensive women’s clinic provides quality primary care for women of all ages and their children. From annual wellness exams to childbirth, chronic medical conditions to breast health, the clinic delivers the leading care and advanced services patients need to pursue a lifetime of wellness. Clinic physicians specialize in primary care, pediatrics, pregnancy, and childbirth. 12
PATIENT STORY EXEMPLIFIES THE DIFFERENCE TEAMS MAKE IN LIVES OF MOTHERS AND BABIES
SUCCESS OF PREGNANCY CLINIC IN 2025 LEADING TO SECOND CLINIC OPENING IN 2026
The Baptist Health Pregnancy Clinic-Little Rock, which opened in late 2024, has been such a success in delivering access to quality prenatal care throughout 2025 that Baptist Health is opening the second clinic of its kind in 2026! Baptist Health Pregnancy Clinic-Southwest is on track to open in early 2026 to expand access to prenatal care even further to underserved populations who may otherwise go without consistent maternal services. The clinics welcome all pregnant women regardless of their ability to pay, reflecting Baptist Health’s comprehensive approach to improving health outcomes for all women by addressing their overall well-being. Since the opening of the Little Rock clinic in October 2024, there have been more than 3,000 patient visits. Additionally, there have been 165 babies delivered to date, and that number is expected to reach 200 in early 2026. With the majority of women seeking prenatal and postpartum care at the clinic on Medicaid, those who are not can get assistance with Medicaid applications as well as patient education that continues through postpartum. The Baptist Health Pregnancy Clinic addresses the gap in care for pregnant women who have issues accessing care regardless of insurance coverage. It aims to reduce maternal and infant morbidity and mortality rates by creating healthier moms and healthier babies. One review on Google by a former patient says it all: “Love the staff. They were all welcoming and super attentive. Huge thanks to these great women!” -
Baptist Health Community Outreach, the MIHOW home visiting program, and the Pregnancy Wellness Clinic work hand in hand to improve maternal health in Arkansas, and one particular patient story from 2025 really shows the difference they are making in the lives of people in need of their services. The MIHOW team enrolled a mother in the home visiting program during the winter months last year. She established prenatal care as a patient of the Baptist Health Pregnancy Clinic and remained fully engaged in the program. At the time of the mother’s enrollment in the program, she was living in a homeless camp. The home visiting team was able to help her secure a bed at the Compassion Center and connected her with 100 Families to assist with housing and Baptist Health Community Outreach to address her other immediate needs. The mom recently delivered a healthy baby, now has a full-time job at a local grocery store, and moved into her new apartment in October. As a bonus, she made the decision to be baptized in September! The collaboration and care coordination across these Baptist Health teams shows the power of harnessing three different programs and Baptist Health’s ability to provide compassionate and real-time care outside of the clinical setting. During a time most difficult for this mom, Baptist Health was able to stand in the gap by addressing the social needs of the mother, which in turn resulted in her having a safe and healthy delivery and baby. 13
Baptist Health Making Huge Impacts Through Community Outreach and Community Benefits Throughout 2025, Baptist Health was actively engaged in a variety of community outreach initiatives focusing on improving health and well-being across Arkansas. These efforts include providing essential health services, promoting healthy lifestyles, and fostering community engagement.
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COMBATING FOOD INSECURITY A major highlight in 2025 was Baptist Health’s intensified focus on combating food insecurity. Baptist Health significantly expanded its commitment to “Food is Medicine” initiatives, which are proving instrumental in improving patient outcomes. The ongoing Produce Prescription Project with the Arkansas Hunger Relief Alliance has already shown promising clinical improvements in participants, including lower A1C levels, better blood glucose control, and positive shifts in patient weight. This program primarily targets prenatal and postpartum mothers as well as seniors utilizing Baptist Health community wellness centers. Building on this momentum, Baptist Health launched a new strategic initiative with the Arkansas Foodbank specifically designed to address food security challenges for individuals with chronic conditions in the state’s most rural and underserved areas. Complementing these community-based efforts, the Baptist Health Community Outreach department successfully implemented a high-impact “Food Locker” program for hospital patients. This initiative ensures a seamless transition of care by directly addressing food insecurity for high-risk patients — those with chronic conditions, mobility issues, or financial constraints — upon discharge. By establishing a secure, temperature-controlled food distribution system utilizing personalized electronic lockers, Baptist Health provides patients with discreet, 24/7 access to nutritious meals and grocery kits. This innovative approach similar to an Amazon locker removes significant logistical and social barriers to accessing food aid, acting as a critical bridge that supports recovery and reduces the risk of readmission. For Baptist Health employees, food pickups are also available using food lockers at the Baptist Health Community Outreach building on Kanis Road in Little Rock. Any employee who is unable to attend regular food pantry hours in Little Rock can place an order online and pick up shelf-stable pantry items later that week. 15
EMPOWERING YOUTH AND FAMILIES This year also saw the launch of the revamped Healthy Active Youth and Families program, transformed into a family-centric offering that directly addresses key social determinants of health. This nine-week program was redesigned to fully integrate parents and the entire family into educational programming focused on improving mental health, nutrition, and physical activity. To maximize engagement, Baptist Health Community Outreach coupled essential one-on-one health coaching with exciting, practical field experiences, including a hands-on visit to a garden and pop-up grocery store, a fun step competition at the Little Rock Zoo, and a restorative class at Blue Nyla Yoga, helping families discover healthy habits they can sustain together. Baptist Health further demonstrated its commitment to cutting-edge evaluation by being the first to employ the innovative Veggie Meter — a non-invasive, lightbased technology — to accurately measure participants’ fruit and vegetable consumption via skin carotenoid levels, setting a new standard for objective outcome measurement in community health programs.
STRATEGIC PARTNERSHIPS EXPAND PREVENTATIVE HEALTH CARE ACCESS Baptist Health’s strategic two-year partnership with Goodwill has successfully dismantled significant barriers to preventative health care access. Initially recognizing that limited resources and transportation challenges prevented employees from seeking routine care, a pilot program was launched focused on seasonal flu shots. Baptist Health Community Outreach rapidly scaled the initiative in 2025, deploying the Mobile Health Unit to establish nine on-site clinics across Goodwill
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locations. This robust expansion allows Baptist Health to deliver free health education, critical preventative screenings, and continued immunizations — not only to dedicated employees but also to the valued customers who frequently face the same systemic access obstacles. This partnership is a powerful demonstration of Baptist Health’s commitment to removing hurdles and ensuring essential care is delivered directly into the heart of the communities we serve.
RONALD MCDONALD HOUSE AT BHMC-LR TO SERVE FAMILIES WITH CHILDREN IN THE HOSPITAL Baptist Health and Ronald McDonald House Charities of Arkansas & North Louisiana started construction in October on a new Ronald McDonald House within the BHMC-Little Rock hospital facility. The 6,000-square-foot space on the mezzanine is set to open in mid-2026 to serve families of critically ill children in the hospital –– most notably parents of newborn babies who have to remain in the NICU before going home. This Ronald McDonald House will be targeted both to families who have traveled from outside the area in need of an overnight stay as well as local families needing a place to rest during the day, a quiet meeting place, or a shower. The main Ronald McDonald House, which is located one block from Arkansas Children’s Hospital in Little Rock, has served families of NICU patients at Baptist Health for many years and provided overnight stays for those families. The new on-campus facility will provide more access to Ronald McDonald House programs to better serve families at Baptist Health and increase the capability to offer these services to more families in the community. Baptist Health and Ronald McDonald House have a long-standing relationship from many years of working together to serve families in need of these services, and Brent Beaulieu, Baptist Health’s chief financial officer, serves on the board of directors for Ronald McDonald House Charities of Arkansas & North Louisiana. “Baptist Health is one of the state’s largest providers of women’s services, and a key part of that is caring for women with high-risk pregnancies. So working with a great organization like Ronald McDonald House aligns closely with our mission and serves an important need for many families,” Beaulieu said. Ronald McDonald House provides a home away from home for families of critically ill children in the hospital as a means to help ensure all children have access to care and that families are supported during this care.
COMMUNITY WELLNESS CENTERS SERVE AS PILLARS OF HEALTH OUTCOMES The Baptist Health Community Wellness Centers in central Arkansas are making a profound difference in local health outcomes, serving as pillars of preventative health and education. Across the Little Rock and North Little Rock locations, the centers have recorded an impressive 3,223 patient encounters in 2025, providing vital health screenings and access to nurse-led education and referrals. This high volume of engagement underscores the community's trust and the urgent need for the accessible, high-quality care these centers provide. As a result, this also sets the foundation for a healthier central Arkansas. Bridging the gap in home monitoring is a critical step in increasing access to care for patients with limited resources. In 2025, Baptist Health Community Outreach partnered with the Baptist Health Population Health Services Organization (PHSO), Baptist Health Pregnancy ClinicLittle Rock, and Baptist Health Family Clinic-Rose City to empower patients with crucial at-home health tracking. Baptist Health provides a full suite of monitoring tools completely free of charge, including blood pressure machines and scales essential for patients diagnosed with congestive heart failure, as well as blood glucose machines bundled with a generous 60-day supply of testing strips. By directly supplying these resources, Baptist Health is ensuring that the most vulnerable patients can accurately track their health, leading to better self-management and improved clinical outcomes. The Baptist Health Pregnancy Wellness Centers reported particularly impactful success throughout 2025 in supporting new families and promoting infant safety. Little Rock and North Little Rock Heaven’s Loft locations have seen 830 total patient encounters, each representing a chance to provide crucial support and education. A key highlight is the commitment to infant safety: 50 car seats have been provided to participants who completed safety classes, and 75 safe sleep education classes have led to the distribution of Pack ‘n Plays. These numbers are more than statistics. They represent lives safeguarded and demonstrate the centers’ direct, tangible investment in the well-being of the most vulnerable members of the community. 17
Baptist Health Foundation Investing in Health Care Workforce of the Future Through Support of Baptist Health College FOUNDATION AWARDED 290 SCHOLARSHIPS WORTH $374,000 IN 2025 AND HAS RAISED MONEY THROUGH EVENTS TO FUND COLLEGE RENOVATION Baptist Health College Little Rock graduated its first class of five nurses in 1921, and since its beginning the college has shaped the health of Arkansans by educating and mentoring the health care professionals of the future. BHCLR is focused on training highly skilled bedside nurses and other health professionals to work directly with patients and compassionately support families during some of life’s most challenging moments. The college is helping Baptist Health to address the national nursing shortage at the local level, and the college’s students graduate as work-ready health care professionals prepared to provide patient-centered care. BHCLR has a track record of producing quality students who excel above the national average. In 2024, 96% of nursing students and 96% practical nursing students 18
passed the National Council Licensure Examination (NCLEX). Nationally in 2024, it is reported that 79% of students passed the same exam. While students are excelling in their studies, an additional challenge for many is affording the cost of college tuition with about 60% working while enrolled in classes and 67% currently receiving Pell grants. To further paint a picture of BHCLR students, the average student age is 27 years old, about 44% of the students identify as a racial minority, many of the students are single parents, and a significant number are pursuing a second career. Baptist Health supports the college and its students by helping cover tuition and expenses to make attending BHCLR as affordable as possible. For the last 10 years, Baptist Health has subsidized the college
with $2 million annually to assist with its financial needs and does not make a profit from BHCLR. Besides the federal funding, some students receive other funding sources from the Baptist Health Foundation, which was created in 1963 to provide financial support to fill the gap for Baptist Health through purposeful and philanthropic partnerships. The Baptist Health Foundation has been raising funds for scholarships for 35 years. In 2025, the Foundation awarded 290 students a total of $374,198 in scholarships. An additional $113,075 went to students from the Reach for the Stars scholarship program. In 2024, the Foundation announced a $21 million renovation project for BHCLR and committed to securing financial support. The project includes expanding and remodeling space as well as new state-of-the art equipment.
In 2025, the Windgate Foundation and the Roy & Christine Sturgis Charitable Trust were added to a growing list of philanthropic partners supporting the project. To date, financial support for the renovation project has been received from individuals, corporate gifts, foundation grants, and state resources totaling $3.7 million. Proceeds from the 2024 and 2025 Bolo Bash reception, Bolo Bash luncheon, and Arkansas Charity Clays benefited the renovation project and raised a little over $1.35 million. Baptist Health Foundation seeks partners who are committed to making a meaningful impact on health care in Arkansas by investing in the BHCLR renovation project. The innovative, educational facility will train highly-qualified and practice-ready health care professionals prepared to serve others who need them most: their patients.
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BAPTIST HEALTH COLLEGE STUDENTS TALK ABOUT WHAT IT MEANS TO THEM “Being a student at BHCLR fills me with a deep sense of purpose and gratitude. The integration of faith, education, and service provides a strong foundation for both personal and professional growth. I’m especially thankful that BHCLR allows us to enter the field early in our studies, giving us hands-on experience that strengthens our skills, builds our confidence, and prepares us to serve others with excellence and compassion in our future careers. I’m also incredibly grateful for the faculty who take time out of their day to show that they truly care about us — their guidance and support make a lasting impact on our journey!” –– Charli, occupational therapy assistant student
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“As a 40-year-old freshman at Baptist Health College, I’m showing my children, family, but most importantly myself, that new beginnings are always possible. I bring life experience and empathy to my learning, and BHCLR is going to give me the knowledge and confidence to turn that passion into purpose. It’s never too late to start doing what you’re meant to do.” — Brittany, BHCLR student “Being a student at Baptist Health College Little Rock has been such a rewarding experience. I’ve learned so much about patient care and what it truly means to help others. Every day in class or in clinical makes me feel more confident and excited for my future in radiography.” — Lauren, BHCLR radiography student “What I appreciate most about BHCLR is how much they invest in our success. I feel like I’m being prepared not just to pass exams but to advocate, think critically, and provide real care.” — Natalia, BHCLR student 21
Graduation and Enrollment Numbers Topped Recent Highs in 2025 The number of students at Baptist Health College Little Rock is on the rise as the school graduated its largest number in nearly a decade in 2025 and continues to see enrollment growth for the coming academic year. At the annual spring commencement ceremony to mark the completion of another academic year, 238 new health care professionals entered the workforce to care for the health care needs of Baptist Health patients and Arkansas communities. The increase in graduates was largely due to higher numbers of nursing students and patient care tech students as well as several initiatives in the last several years that have made the financial burden of college less of an obstacle to pursue a career in health care. Baptist Health College Little Rock also reached the highest enrollment in five years in the fall of 2025 with a total of 684 students –– a 15% increase from fall 2024 enrollment. This semester, 368 traditional nursing, 150 practical nursing, and 166 students in other health professions are enrolled. The increase in enrollment is attributed to the growth in programs to meet market demand, student recruitment and retention, and the dedication of faculty and staff to improving the student experience at the college. Developing the next generation of caregivers for Arkansas is an important priority at Baptist Health –– and Baptist Health College Little Rock plays one of the most important roles in the state in accomplishing that goal year after year.
INNOVATIVE ASSISTANCE MAKING COLLEGE MORE AFFORDABLE In addition to the amazing scholarships provided by the Baptist Health Foundation and the Reach for the Stars scholarship program, BHCLR have additional options to help make college an affordable reality. Baptist Health offers a work-loan program to Baptist Health employees to help pay for tuition at Baptist Health College Little Rock. The work-loan option is available in Nursing Accelerated, Nursing Traditional, Patient Care Continued on page 27
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The Reach for the Stars full-tuition nursing scholarships provide Baptist Health employees with a full ride that covers 100 percent of eligible costs including tuition, educational materials, uniforms, and other applicable expenses. The scholarship awards through the latest round in mid-2025 brought the total number of Baptist Health employees who have benefited from this life-changing scholarship program to 115 since its inception! The amount of funding received through the Baptist Health Foundation for these 115 Reach for the Stars scholarship recipients has now exceeded $2 million –– all to make the health care career dreams of Baptist Health employees come true! Baptist Health is the only health care organization in Arkansas to partner with the Reach for the Stars program to provide employees with this amazing opportunity to further their careers. The Reach for the Stars scholarship program at Baptist Health is fully funded by an anonymous donor through the Baptist Health Foundation.
Reach for the Stars Scholarship Program Tops 100 Employee Awardees in 2025
Caden Moore
Kylie Austin
Clinic Office Representative BH Family Clinic-West “As the first in my family to attend college and a first-generation American on my mother’s side, receiving this scholarship is a life-changing milestone that fuels my dedication and empowers me to pursue my career in nursing and break generational cycles. The donor’s belief in me inspires me to strive for excellence, ensuring their investment ripples outward through the patients and work I will be involved in throughout my career. This scholarship goes beyond my education and also serves as a testimony that showing up every day, working hard, and being resilient can change your life’s path. The impact of this scholarship will allow me to focus on school without financial worry and grow my skills to serve patients with compassion.”
Patient Care Tech BHMCNorth Little Rock
Kaitlyn Brewer Patient Care Tech, 5B BHMC-Little Rock
Jada Muguluma
“As a single mother, I understand the importance of compassion, resilience, and dedication. These qualities not only “Being awarded this represent a great parent scholarship means much but also a great nurse. I more to me than I could love that through nursing ever put into words, yet I you can majorly impact will attempt to do so. As somebody’s life. I want a single working mother, to make a difference in pursuing my education the lives of others. This has come with financial, scholarship will not only emotional, and logistical support my education challenges. Receiving but is a reminder that this scholarship not people do believe in only lifts a tremendous me and want to see me financial burden but succeed.” also renews my hope and determination to create a better future for myself and for my child. Your support makes me feel like all my work was worth it. My journey has been a long and winding road, but receiving this scholarship makes me feel like I am finally on the right path.” Patient Care Tech III, ER BHMC-North Little Rock
Krystal Davis Jacob Courson
Patient Care Associate BHMC-Drew County
LPN, 3A BHMCNorth Little Rock
“Receiving the Reach “I am not a traditional for the Stars scholarship is a true blessing and student like most a testimony to God’s others in my class. I am faithfulness in my returning to college journey. This award for nursing and, as not only eases the such, I am not eligible financial burden of for any institutional nursing school but scholarships. This also motivates me scholarship will help me to continue striving focus more on studying toward excellence with and providing better integrity, compassion, care to those who and faith. I view this need it than worrying opportunity as more about how I can pay than just support, but for an education and an it is a reminder that apartment. Thank you when you trust God, again for selecting me and for believing in my stay obedient, and work diligently, he opens journey and my passion to work in the nursing doors no one can shut.” field. Thank you for helping me in my time of need so that I may grow and help others in their time of need.”
“This scholarship means more than just financial support. It’s a vote of confidence in my potential to make a difference in the health care field. Receiving this scholarship serves as a reminder that the hard work I’ve been putting in is paying off, and that others believe in my ability to care for and serve patients with compassion and integrity. This scholarship not only is helping me become a nurse, it’s helping me be the best nurse I can be and I will forever be thankful for that.”
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Baptist Health College Little Rock Unveils First School Mascot: Bo the Lion Baptist Health College Little Rock unveiled a mascot for the first time in the institution’s history in the summer of 2025 with a celebration that included a birthday party and special appearances from other local mascots. The mascot, a lion named Bo (short for Boaz) symbolizes the strength, protectiveness, and integrity of BHCLR students, drawing inspiration from Boaz in the biblical story of Ruth. Like the Bible’s Boaz, who led with compassion, confidence, and strength, students are poised to become selfless leaders in the workforce, driving positive change. Bo embodies the courage students demonstrate as they pursue their dreams. BHCLR’s mascot will be seen at student events such as welcome day, the first day of class, family night, student appreciation days, and recruiting events. Creating the BHCLR mascot was a year-long endeavor largely spearheaded by the late Joel Hicks, former president of BHCLR.
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Technician, Radiography, Medical Laboratory Science, and Surgical Technology programs. For all work loans, the commitment requires employment at Baptist Health hospitals in Little Rock, North Little Rock, Conway, or Fort Smith. Another option is the initiative for dependents of full-time employees who are eligible for a 25% discount for tuition incurred as a Baptist Health College Little Rock student. To be eligible, the employee must have a minimum of six months of employment with Baptist Health, and the dependent must be selected and enrolled in a BHCLR program of study. The 25% discount applies to tuition only for each fall and spring semester. Additionally, BHCLR programs in patient care technician, practical nursing, traditional nursing, medical laboratory science, radiography, and surgical technology are eligible for the Arkansas Future Grant. Eligible students at Baptist Health College Little Rock can use this grant to fully pay for their education. The Arkansas Future Grant applies to students enrolled in science, technology, engineering, math, or regional high-demand areas of study. It covers tuition and fees for qualifying certificate and associate degree programs and is available on a firstcome, first-serve basis. Outside of medical programs offered at BHCLR, Baptist Health has a partnership with UA Little Rock that provides employees with a 10% discount on all undergraduate and graduate degree and certificate programs!
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Living Our Mission FAITH IN ACTION, HEALING WITHOUT BORDERS.
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Chaplains From Pastoral Care Live ‘Be a Blessing’ Creed “He comforts us in all our affliction, so that we may be able to comfort those who are in any kind of affliction, through the comfort we ourselves receive from God.” — 2 Corinthians 1:4
The medical staff at Baptist Health hospitals aren’t the only ones who rack up the patient visits every year. The spiritual staff from the system’s Pastoral Care department are also important parts of the overall care team. In Baptist Health’s Central Region alone, Baptist Health chaplains conducted 37,547 total visits last year! Baptist Health chaplains promote spiritual health among patients, their families, and staff in a high-impact, high-stress, high-stakes environment with Jesus Christ as the example and model of ministry. Throughout the system, Baptist Health has 13 chaplains serving hospitals in the Central Region, Western Region, hospice, Parkway Village, and Baptist Health College. There are also five residents earning valuable experience at the Little Rock campus and about 20 volunteers throughout the system, including at the regional hospitals. Pastoral Care provides spiritual and emotional support, grief and bereavement care, being a supportive presence, leading worship experiences, benevolent assistance, advanced planning assistance, ethics consultations, debriefs following catastrophic events, and establishing and maintaining local faith group partnerships to ensure continuity of spiritual support for patients. The day-to-day challenges that Pastoral Care helps patients and their family members through can be difficult, and the Baptist Health chaplains live the system’s faith mission and healing ministry components as they walk with those in need. Some of the common reasons patients and their loved ones seek the spiritual guidance of chaplains include: ɐ Struggling to make meaning out of an illness ɐ Receiving a poor diagnosis ɐ Needing the encouragement of prayer ɐ Experiencing food or prescription insecurity ɐ Feeling lonely, disconnected, and discouraged ɐ Afraid and scared about medical situation ɐ Experiencing non-medical stress, such as family conflict ɐ Wanting a clergy representative from their own faith tradition ɐ Celebrating a breakthrough or milestone ɐ Needing consultation regarding an ethical concern
ɐ Requesting faith resources, such as scripture ɐ During a trauma, code blue, crisis, withdrawal of lifesaving measures, or death But patients aren’t the only group Baptist Health chaplains minister to –– they are also there for Baptist Health employees. Some common employee issues chaplains assist with include: ɐ Suffering from personal loss and grief ɐ Experiencing a religious or ethical concern ɐ Needing to debrief following a catastrophic event ɐ Wanting to connect with God, such as through a worship service ɐ Needing a listening ear and supportive presence ɐ Benevolent support following a major loss, such as a house fire As a recent example of how Pastoral Care ministers to the staff at Baptist Health, two exemplary 18-year-old employees were identified by their supervisor as going through some tough times at home. They both escaped toxic and unsafe home situations and pooled their resources to share an apartment. However, getting the apartment depleted their resources, and stocking it with necessities such as food left them without money to properly furnish it. They had been sleeping on folded clothes on the floor every night, which was leading to fatigue on the job. Pastoral Care put the supervisor in touch with a number of assistance options –– and then notified the “Be a Blessing” network of employees to see if anyone was willing to help with donated items. Within a few days, the employees’ apartment was furnished with a couch, coffee tables, two bed frames with mattresses, a dresser, linens, and numerous kitchen items. By merely learning of the need and receiving the opportunity to help, Pastoral Care’s “Be a Blessing” employee network went above and beyond in giving these deserving employees the helping hand they needed –– all thanks to a caring supervisor who contacted a caring chaplain. 27
Baptist Health Team Takes Mission to Honduras to Help the Country’s Medically Underserved It is often said that Baptist Health’s healing ministry goes far beyond its hospital walls, and a group of 26 people from Baptist Health took that mission even farther recently as part of a weeklong medical and surgical mission to Honduras in partnership with Predisan Medical Ministries. The mission, which took place in September, was spearheaded by Dr. Cliff Fullerton, the chief value based care officer for Baptist Health’s Population Health Services Organization, who has been on about 20 medical missions during his career to help people in developing countries without access to adequate health care. The mission to Honduras focused on the needs of the medically underserved of the country and included doctors, surgeons, anesthesiologists, nurses, and surgical techs who left behind a total of about 300 grateful patients after receiving care for some long-neglected health issues. During only five days providing patient care during the mission trip, the surgical team completed 55 surgeries, most commonly including gallbladder removal, hernia repairs, and removal of skin tumors. The medical team saw a total of about 250 patients, mostly for chronic diseases (such as diabetes, high blood pressure, asthma, and gastrointestinal issues), respiratory infections, rashes, and wellness checks of children and adults. “The patients were extremely thankful,” Dr. Fullerton said. “This was a great blessing to the two teams. Many patients cried because they had waited so long to get
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their surgeries. They were so thankful to receive care and did not treat it as a transaction.” Dr. Peter Kim, who was also involved in organizing the mission trip, echoed how meaningful it was for the team to help people in need in Honduras. “Medical providers have countless opportunities to serve the communities where they practice. Even in our day-to-day patient care, we’re able to connect with families from all over the state. But taking your medical practice abroad requires a different kind of bravery — and a true calling on your heart,” Dr. Kim said. “It offers a completely new perspective on the care we provide, a deeper appreciation for the system we work in, and a renewed desire to improve the lives of those who live far away and have limited access to the kind of care we often take for granted,” he said. Honduras currently faces many social, economic, and health challenges. Global threats such as AIDS/ HIV, diabetes, and drug and alcohol abuse are present in Honduras accompanying the lingering deficiencies in primary health care related with vaccination, malnutrition, and preventable diseases that dominate the scene in public health. “I was reminded of the value of service simply to help people, and the joy of helping people who are suffering,” Dr. Fullerton said of the experience. “Not because of salary or goals or to meet the demands of payers. Just a team working together to help.”
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BHRI Marks 50 Years of Rehabilitation Success Stories in Role as Patients’ ‘Therapist, Fan, Coach, and Support’ October of 2025 officially marked the 50th anniversary of Baptist Health Rehabilitation Institute-Little Rock, the largest, frequently award-winning, and most comprehensive rehabilitation hospital in the state with an additional 15 outpatient therapy centers under its umbrella located in central Arkansas. As the only inpatient rehab facility in Arkansas certified in stroke, brain injury, spinal cord injury, and amputation rehabilitation from the Commission on the Accreditation of Rehabilitation Facilities, BHRI provides the support needed for those who have experienced life-altering events to rebuild their lives. BHRI has been named the best rehabilitation hospital in Arkansas by Newsweek and research group Statista for the last five years running based on its high quality of care, service, follow-up care, and accommodations. But how did BHRI grow from a fledgling hospital department to a nationally recognized organization 50 years later? 30
It all started in March 1974 when the department of rehabilitation at Central Baptist Hospital began operations. During its first year, the department had an average of 20 patients who had strokes, spinal cord injuries, arthritis, head injuries, and multiple sclerosis. It was the only program of its kind in Arkansas at the time. In 1974, a steering committee with representatives of all the area hospitals and chaired by Dr. Thomas Bruce formed to explore the creation of a rehabilitation institute in central Arkansas. That same year, Baptist
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Medical Center opened at the new location in west Little Rock and the original hospital in downtown Little Rock became Central Baptist Hospital. Because most of the medical services moved to the new hospital, space became available for new programs, and the old hospital provided an ideal environment for the rehab institute. The newly formed Arkansas Rehabilitation Institute (ARI) received a $200,000 grant through the State Department of Social and Rehabilitation Services to remodel the space at the hospital and unveiled the new facility to the public at an open house in late October 1975. At the time, the institute had 14 patients in its 27-bed unit. By July 1977, Arkansas Rehabilitation Institute provided four major patient programs — spinal cord injury, stroke/ head injury, amputation, and pulmonary rehabilitation. And in 1983, the name of the Central Baptist Hospital building was officially changed to Arkansas Rehabilitation Institute. One year later, the institute broke ground for a new building located on the west Little Rock campus. Some of the institute’s patients participated in the ceremony, including Bruce Broyles of Batesville, who said, “You take our despair, you take our frustration, you take our fear, and you blend this with a dream. And from a dream you extract hope. Through hard work on everybody’s part, you turn that hope into a little bit of reality. We appreciate that.” The new building, commonly known as Med Towers II on the Little Rock campus, contained Arkansas Rehabilitation Institute on the first four floors and medical offices on the remaining floors. ARI began providing services on Nov. 18, 1985. The first patient to report for therapy was an 18-year-old who was receiving occupational therapy, physical therapy, and recreational therapy services for Guillain-Barré syndrome. During its 50 years of helping patients regain function and live their best possible lives, the institute used
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many innovative rehabilitation programs, including creating a therapeutic recreation department that incorporated bowling, swimming, target practice, and wheelchair basketball in 1978, and in April of that year, the state’s first wheelchair basketball team participated in the Central States Wheelchair Athletic Association games in Illinois. In 1983, Marty Johnson, a 26-year-old dairy farmer who broke his back in a motorcycle accident, began rehabilitation at ARI. Johnson said he reached rock bottom after he learned he wouldn’t be able to walk again, but a fellow patient provided some tough love that motivated him to keep going. Johnson became interested in wheelchair racing and began competing in the relatively new sport. The ARI staff raised money for Johnson to compete in the 1988 Louisiana Marathon where he was the only wheelchair athlete. Johnson competed in more
than a dozen marathons across the country, including the first Little Rock Marathon in 2003 — 20 years after his accident. Arkansas Rehabilitation Institute, which became Baptist Health Rehabilitation Institute in 1999, primarily focuses on aiding patients in their recovery process and helping them adapt to changes caused by their injuries and illnesses. In 2009, BHRI launched David’s Village, a community training center that teaches skills to patients as they transition back to daily life outside of the rehab facility. It was made possible by a donation from the family of David Shoptaw, a former BHRI patient. In 2011, BHRI received an Arkansas Governor’s Quality Award for Performance from Gov. Mike Beebe. It was the first rehabilitation hospital in the state to receive this prestigious award.
Today, BHRI treats more than 1,500 patients a year. Kourtney Matlock, president of BHRI, points out that without BHRI, many of those cases would be sent out of state. “But at BHRI, we have patients who we see regularly because they volunteer their time or they return for follow-ups in one of our outpatient settings. These patients are part of the BHRI family. Their journeys are not alone,” Matlock said. “We are here to support them along the way, and because of that, our staff and providers connect with them in a way you don’t get to see in most health care settings. We are the patient’s coaches, their biggest fan, and their eternal support,” she said. Happy anniversary, Baptist Health Rehabilitation Institute!
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Advancing Our Mission INVESTING IN TECHNOLOGY TO IMPROVE CARE AND CELEBRATING THE PEOPLE WHO MAKE IT POSSIBLE.
New Population Health Analytics Tool Creating Better Decisions Through Better Data VALUE-BASED CARE ANALYTICS ARE HELPING TO CHANGE THE WAY HEALTH CARE IS DELIVERED Baptist Health’s Population Health Services Organization is charged with lowering the cost of care, improving health care quality, improving the patient experience, and reducing health care disparities through a focus on value-based care initiatives.
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The PHSO began implementing a new analytics tool two years ago that in 2025 is now facilitating better decision-making in value-based care by providing rapid, comprehensive data across clinical sources. The tool, a health care software platform called Arcadia, aggregates data, including claims from payers and data directly from Epic, to present analytics and insights for use in population health management. In essence, it is helping Baptist Health make better
decisions on better data. Aggregating claims data, eligibility data, prescription data, and more –– quicker and in one place –– is making it easier to analyze utilization and better manage population health. “Essentially the Arcadia platform’s end purpose is to put all the data in one place and make it easy to analyze, which then allows us to start making decisions from it,” said Brett Bailey, the new director of population health clinical analytics. In the value-based care model, the Arcadia platform is proving to be essential for managing defined patient populations under contracts with payers –– with the additional aim of improving the patient experience, lowering costs, and improving quality and patient outcomes. The Arcadia tool produces actionable monthly scorecards and reports for primary care providers and clinic managers, keeping them informed of quality performance in value-based care contracts. The platform enables physicians to see a more complete picture of patient utilization, including emergency department visits and hospital stays across the state outside of Baptist Health, which is critical for timely interventions. “Without digging into a deeper well of information about patients, we don’t have a full picture of their care and can’t do what’s right to improve their outcomes,” said Dr. Riley Lipschitz, the chief medical officer for Baptist Health’s PHSO. “We need the whole picture of what’s happening with a patient as they are navigating a complex health journey, and you have to do that by looking at a big picture that is data driven. Arcadia was the solution to providing a bigger perspective to define how we are doing and when there are opportunities to improve,” Lipschitz said. One major benefit of Arcadia is the speed of data, receiving daily Epic data and more frequent Medicare data, allowing analysis of program impacts within 30 to 45 days instead of waiting 90 to 180 days.
Robust data beyond Epic is needed to see the full picture of a patient’s care, especially what’s happening outside the clinic, which is crucial for population health management. “One of the big benefits is speed of data. Every month, we’ve got new data to act on. So there’s a lot of acceleration within the insights we can see,” Bailey said While the PHSO has used previous data platforms in the past, those experienced a variety of issues and none lived up to the capabilities of Arcadia, which is considered the “best of the best” in its class. “We need to be data driven, and prior to this analytics platform we were relying on insurance companies to give us claims data based only on what they paid,” said Tonya Robertson, the director of pharmacy and quality operations for Baptist Health’s PHSO. “The problem with that is a claim may not have come through or was with a different insurance company, so it did not always provide a complete picture.” “Arcadia allows us to take clinical data from Epic and match that with claims data from insurance payers to close the gap on missing information. We are thankful that Baptist Health invested in this platform that allows us to make these improvements over past data platforms,” Robertson said. Using Arcadia’s real-time capabilities, Baptist Health has a future goal of generating $20 million in net shared savings annually by 2030 and aims for a third of the system’s margin to come from value-based care, driven heavily by Arcadia's real-time analytics capabilities. “In health care, we are so oriented toward ‘I provide a service, you pay for it.’ In value-based care, we’re saying, ‘we can improve outcomes, and we can generate shared savings.’ With our analytics platform, we’re able to look at that in a much more detailed way,” Lipschitz said. “So we can tailor our interventions or our tactics to improve outcomes that we know will lead to shared savings on the back end. And when we can do that, it can change the way we provide health care,” she said.
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Digital Transformation Initiatives Make Use of AI-Based Business Tools Baptist Health made significant strides in 2025 in improving clinical and administrative workflows across multiple departments through the use of AI-related business tools. The common objectives of each project centered on integrating advanced AI and automation platforms to enhance efficiency, accuracy, and patient care coordination across critical operational areas. The following systems were successfully implemented in 2025 to drive this transformation.
UTILIZATION MANAGEMENT ENHANCEMENT: XSOLIS DRAGONFLY The Utilization Management department transitioned to the XSolis Dragonfly system during the first half of 2025, an AI-based criteria review tool designed to automate case assessment and improve decision-making accuracy. Dragonfly automatically extracts comprehensive clinical data from Epic using weighted predictive scoring and machine learning algorithms. It generates a wellness and acuity score, which predicts a definitive Care Level Score (ranging from 0–157). A higher score indicates a higher probability of the inpatient being the correct status. As a result, Utilization Management staff now complete case reviews more efficiently and accurately, drastically reducing manual data entry and decision delays associated with status determinations.
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PRIOR AUTHORIZATION STREAMLINING: AKASA AUTHORIZATION ADVISOR In June, Baptist Health implemented the AKASA Authorization Advisor, a generative AI assistant focused on accelerating and improving the prior authorization for medical procedures workflow. The system integrates with Epic to extract patient data and review medical information. Using generative AI, it recommends the necessary clinical documents required for authorization requests. The implementation of AKASA Authorization Advisor has significantly streamlined the authorization processes to improve the accuracy of submissions and reduce manual effort, leading to faster processing times and increased overall operational efficiency.
REVENUE CYCLE: EPIC BILLING AUTOMATION
ORDER MANAGEMENT: VYNE MEDICAL TRACE In September, the Patient Access department implemented Vyne Medical's platform called Trace to manage the large volume of inbound faxed paper orders received from external clinics to Central Scheduling. Trace introduces automation to the order workflow, allowing for the auto-indexing of incoming orders directly into Epic. This platform also enables staff to quickly fax inadequate orders back to the originating clinic with documentation clearly specifying the missing information. Trace reduces the manual effort and time previously spent transcribing and indexing paper orders, resulting in higher team productivity and efficiency in scheduling. Furthermore, the system provides comprehensive reporting on total transaction and team productivity, data that was not previously available.
In addition to the other initiatives, the Revenue Cycle department also implemented several other new Epic AI and automation tools. In the first quarter of 2025, the Epic Likelihood of Predictive Payment Model for enhanced workflows was implemented to use a cognitive computing model to identify high likelihood of payment. The second quarter of the year saw the rollout of Epic AI Code Assist, successfully utilized in 41 coding work queues and to be implemented in clinics with hospital coders, and AI Appeal Assist, used for medical necessity outpatient denials. The third-quarter updates involved Epic’s automatic document generation with denials, which generates and outputs documentation needed for denial resolution for payers. Also in the third quarter was the launch of the Epic payer platform for coverage finder and Epic platform that automatically generates credit work queues due to voids or corrections. For the fourth quarter, Fathom AI coding is scheduled for implementation with initial focus on radiology and non-procedural IVR. Centralizing IVR coding in May resulted in about $345,000 in annual vendor savings, and once Fathom is fully implemented it will result in $400,000 annual vendor savings. Revenue Cycle is in the process of working to pull data and build dashboards that will assist in monitoring how well the AI initiatives are doing as they go live.
Collectively, the implementation of XSolis Dragonfly, AKASA Authorization Advisor, Vyne Medical Trace, and Epic-related AI projects marks a successful move toward a more automated, accurate, and efficient operational infrastructure across Revenue Cycle, Utilization Management, authorization, and scheduling functions thanks to the use of advanced AI-based business tools.
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Third Anniversary of HERO Platform Marks Success in Improving the Patient Experience Baptist Health launched the Healthcare Event Reporting Online (HERO) platform in 2022 as another tool to achieve a gold standard of patient and employee safety and improve the patient experience. In the three years since its launch, the impact of HERO has included: ɐ Patient/Visitor Safety –– Over 35,000 patient safety events, including incidents, near misses, and unsafe conditions, have been reported, fostering a culture of vigilance. ɐ Patient Experience –– The Patient Experience feature has facilitated over 10,000 submissions of complaints and grievances, providing a central platform for addressing concerns and driving continuous improvement. ɐ Workplace Injury –– Detailed accounts of workplace injuries such as needlestick incidents offer invaluable data for understanding root causes and implementing effective preventative measures. ɐ Your BEST Ideas –– HERO champions innovation by inviting “Your BEST Ideas,” transforming it into a proactive engine for positive change. Over 400 reported ideas have led to numerous improvements across the system. The HERO platform has had a vital role in fostering a culture of learning as well as a safer and more effective health care experience for patients and caregivers.
Baptist Health Named by Newsweek as One of America’s Most Admired Workplaces
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Following on the heels of earning this recognition for the last two years along with a couple of other awards, Baptist Health has once again been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces. This Newsweek list highlights companies that employees respect and job searchers want to work for. From fostering innovation and professional growth to championing work-life balance, these organizations set the standard for what it means to be an admired employer. “Being recognized as one of America’s Most Admired Workplaces is a testament to the dedication and Christian compassion that define our team at Baptist Health,” said Cathy Dickinson, the system’s chief human resources officer. “We are proud to serve the community, and this honor reflects our unwavering commitment to creating a positive and inspiring environment for both our patients and our staff," Dickinson said. The list of America’s Most Admired Workplaces is derived by conducting a large-scale employer study based on interviews with over 400,000 employees in the U.S. and more than 4.9 million company reviews. “A great workplace is one that strives to make all its employees feel
Baptist Health Earns National Designation as ‘Great Place to Work’ Again for 2025 In 2025, Baptist Health was again certified as a Great Place To Work, a prestigious national designation based entirely on what current employees say about their experience working for at the health care organizaiton. On the survey, 74% of employees said that Baptist Health is a Great Place To Work –– 17 points higher than the average U.S. company. The Great Place To Work organization is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation. MAY 2025-MAY 2026 According to Great Place To Work research, job seekers are four times more likely to find a USA great boss at a certified great workplace. Additionally, employees at certified workplaces are 93% more likely to look forward to coming to work and are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion. The trust and openness from employees on this survey enable Baptist Health to continue improving, building on its strengths, and identifying opportunities for growth. There were several areas where Baptist Health scored highly –– nearing or even exceeding national benchmarks for the “100 Best Workplaces” –– reflecting the positive aspects of our workplace culture. Some of the highest rated themes from survey results centered around: ɐ Pride in Our Work and Commitment to ɐ Teamwork and Collaboration Patient Care ɐ • Culture of Christian Caring and Faith
respected and appreciated. But ensuring that employees are comfortable and valued is something only some companies excel at,” said Jennifer Cunningham, editor-in-chief of Newsweek. Baptist Health maintains a large number of benefits to help employees and their families, with several unique offerings including tuition assistance, loan forgiveness assistance, a credit union, an employee food pantry, and an abundance of company-provided benefits and discounts. Baptist Health also values employee feedback and actively seeks their input for action plans resulting from employee surveys. Baptist Health also has a number of ongoing initiatives that are dedicated to celebrating the health care organization’s diverse workforce, and leadership positions are trained in unconscious bias to help create an inclusive work environment. Baptist Health was first named to Newsweek’s list of America’s Most Admired Workplaces last year when it was just one of five Arkansas-based companies to receive the honor. Baptist Health has also earned separate recognition from Newsweek for being among America’s Greatest Workplaces for women, parents and families, job starters, and diversity. If you know someone who should be working at one of America’s most admired workplaces, tell them to visit BaptistHealthCareers.com for information about clinical and non-clinical career opportunities.
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Virtual Nursing Project Supports Bedside Nurses by Removing Workflows to Increase Time With Patients PROJECT HAS ALSO LED TO ACUTE CARE VACANCY RATES SIGNIFICANTLY DROPPING IN THE PAST FOUR YEARS In 2025, the virtual nursing project made a significant and positive impact on patients and bedside staff. The first component within the virtual project that provides the most support consists of virtual nursing completing the admission and discharge workflows for the bedside nurses and the virtual sitters. The support this alternative program offers to the bedside staff gives back hours every day to the bedside and allows the staff more time with the patients and families to provide direct care. Virtual nursing in 2024 averaged 826 patient interactions to complete admission or discharge assessments. In 2025, that increased to an average of 4,203 admission and 1,289 discharge touches per month. Each of the interactions completed by the virtual nurse gives back 20 minutes to the bedside nurse. Through this work, the project has returned an average 48 hours per day back to the bedside to allow the nurses to focus on patients and other activities. The virtual nurses complete the admission on 63% of all patients admitted to medical-surgical areas in all Baptist Health campuses.
2025 ACCELERATION OF VIRTUAL NURSING PROGRAM BY MONTH
This work is so vital to supporting the bedside nurses to remove work that is time exhausting to the nurse. All of this work supports the acute care nurses (medical-surgical) decreasing the nurses’ daily workload. One of the impacts has been decreased vacancy across the system in the acute care nursing departments. Baptist Health has made a 4% improvement in 2025 and moved the vacancy rate to below national benchmark levels. 40
TEAM LEADERSHIP AND HUMAN RESOURCES SUPPORT HAVE BEEN VITAL IN STAFF VACANCY RATE IMPROVEMENT In addition to the virtual nursing project, Kelley Hamby, Baptist Health’s chief nurse executive who has led the initiative, said the tremendous work of team leadership has made a huge impact on the reduction in the staff vacancy rate. “When I talk about leading the teams, it starts with building relationships, rounding, and supporting the teams. The virtual work is helping to alleviate some of the work, but these leaders’ impact through relationships has helped us to be a great place to work. Manager relationships are crucial for employee retention, as they significantly impact engagement, performance, and overall job satisfaction,” Hamby said. Human Resources has provided education and tools to managers to improve employee engagement with training related to trust building. Educating and training on increasing trust is important because when employees trust their managers, they are more likely to voice ideas, ask for help, and collaborate effectively, fostering innovation and stronger team dynamics. The Human Resources team aims to equip leaders with competencies to effectively lead themselves and their teams, addressing critical aspects like employee engagement, developing others, and fostering strong relationship-building skills. Additionally, the talent acquisition team provides excellent support to leadership teams through their work on recruitment engagement with colleges to schedule recruitment dates for senior and junior year students, timely posting and recruitment of new graduates, and offering senior assistance programs with financial incentives and work commitments. 41
THE 20 BAPTIST HEALTH NURSES ON THE 2025 GREAT 100 LIST ARE: ɐ Jalesia Austin, APRN, BH Family Clinic-Maumelle ɐ Jonathan Baxter, RN, Chief Flight Nurse, MedFlight, BHMC-Little Rock
20 Percent of State’s Nurses on Latest ‘Great 100’ List are From Baptist Health 2025 TOTAL IS LARGEST NUMBER FROM BAPTIST HEALTH EVER TO MAKE LIST Baptist Health is grateful to have the greatest collection of nurses in Arkansas, and the latest list annually recognizing 100 of the state’s best included more Baptist Health nurses than ever. While the number of exceptional nurses at Baptist Health actually numbers in the thousands, the system is proud of the latest group of nurses recognized as part of the Great 100 Nurses awards for 2025. This year’s list includes 20 Baptist Health nurses, which represents the largest number ever to appear in the Great 100 and tops last year’s record of 16 that was previously the most listed in a single year. The 20 nurses from Baptist Health, which are listed below, were named to the list by the Great 100 Nurses Foundation for their exemplary nursing care, contributions to the profession, and mentoring of others. All 100 of the recipients from across Arkansas who were named to this honor, including the 20 from Baptist Health, were celebrated at an invitation-only awards dinner in September at Embassy Suites in Little Rock.
ɐ Linda Corrigan, RN, Occupational Health Nurse, Employee Health, BHMC-Little Rock ɐ Luke Cravey, RN, Emergency Room, BH-Fort Smith ɐ Austin Glover, RN, Nurse Manager, ECMO, BHMC-Little Rock ɐ Bradley Heird, RN, Nurse Manager, Observation/ Surgical, BHMC-North Little Rock ɐ Cynamon Johnson, RN, Associate Director of Nursing, Administration, BHMC-Hot Spring County ɐ Tyler Kairos, RN, Spine Coordinator, Stroke and Neuro Center, BHMC-Little Rock ɐ Sarah Launius, RN, Stroke Nurse Coordinator, Stroke and Neuro Center, BHMC-North Little Rock ɐ Rachel Major, RN, Director of Nursing, Administration, BH-Fort Smith ɐ Sheurika McKeever, RN, Director, Administration, BH Extended Care Hospital ɐ Addie Miller, RN, Emergency Room, BH-Fort Smith ɐ Garrett Parson, RN, Emergency Room, BH-Fort Smith ɐ Stephanie Parson, RN, Director of Clinical Quality, Quality Assurance, BH-Fort Smith ɐ Amanda Pettigrew, RN, Assistant Director of Patient Care, Intensive Care, BH-Fort Smith ɐ Tanisha Phelps, RN, Nurse Manager, Behavioral Health, BHMC-North Little Rock ɐ Bradley Trantham, RN, Intensive Care, BH Extended Care Hospital ɐ Regina Walker, RN, Emergency Room, BH-Van Buren ɐ Susan Williams, RN, Chief Nursing Officer, Baptist Health Regional Hospitals ɐ Ben Yother, RN, Nurse Supervisor, Emergency Room, BH-Van Buren
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Employees Honored With Besty Awards Represented Best of Baptist Health in 2025 Three years ago, Baptist Health launched a new award program to recognize employees throughout the system across all job functions –– and since that time more than 300 employees have been recognized with a Besty Award for their outstanding work at Baptist Health! The definition of a bestie is “the people you can trust who are always there for you when you need them the most,” and that description sums up what a Baptist Health employee represents to those who seek care and to all the communities the health care system serves. The Besty Award honors those who define what being a Baptist Health employee is in so many ways and recognizes those who are always giving all their best for patients and their family members as well as co-workers who become work family. The following are just a few examples of employees who were our “Besties” in 2025 and exemplifies how it takes employees in all roles to create Baptist Health’s gold standard of patient care.
Continued on page 44
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Continued from page 43
Jason Harter, Chaplain, Hospice Bereavement, Baptist Health at Home A patient’s daughter requested that her father be baptized before he passed away. The assigned chaplain was unavailable to do so at the time, and Jason was asked if he was able to provide this service –– which he came in and performed after hours to achieve this request for the family and patient. Jason went way above and beyond to perform this baptism that was so important for the patient’s daughter.
Dalton White, Lieutenant, Security, Baptist Health In the emergency room, a very agitated and aggressive patient was confused and combative with staff members who were struggling to control the situation when Dalton immediately jumped in to help provide patient and staff safety. He was the only reason the staff was not seriously harmed. Dalton continued to check on the patient and offered assistance to all staff caring for this patient when he did not have to.
Anna Stewart, LPN, Med-Surg, BHMC-Drew County Anna saw that a patient did not have any soap or toiletries for his transfer to a rehab facility. After the patient requested that she go to the store and get him some items, she came back the next day with shampoo, body wash, and deodorant that she had bought from Walmart with her own money. Anna went above and beyond the call of duty to ensure this patient had everything he needed for discharge. She thoroughly displayed the value of service by anticipating the needs of her patient and serving him with compassion during his hardships.
Angela Reaves, Nurse Supervisor, BH-Fort Smith A Behavioral Health patient was located off-site. Angela, acting with remarkable initiative, established phone contact with the individual. For nearly two hours, she worked diligently to build rapport, providing a sense of comfort and security. Her efforts culminated in the patient voluntarily revealing their location and peacefully cooperating with authorities who were dispatched to assist. Angela’s dedication went above and beyond her role, directly contributing to the patient’s safe return and continuation of care.
LaMer Ward, Unit Customer Service Specialist, Neuro Critical Care, BHMC-Little Rock LaMer consistently goes above and beyond for her patients and their families. Her compassion, creativity, and dedication are truly unmatched, and she exemplifies the kind of caregiver we all aspire to be. One moment that stands out was when she created a deeply meaningful keepsake for the family of a young mother. Inspired by the story ‘The Kissing Hand,’ she lovingly traced the patient’s hand onto fabric, drew a heart in the center, and wrote the children’s names inside it. This touching gesture was intended to become part of a memory quilt after the patient’s passing — a beautiful way to offer comfort and connection during an unimaginably difficult time. It wasn’t part of any checklist or protocol; it was purely from the heart.
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Lakedra Maxie, RN, Labor & Delivery, BHMC-Little Rock Lakedra saved a patient and her baby’s lives by her fantastic assessment skills and urgent communication. She was taking care of a patient on the antepartum unit who was showing signs of a placental abruption. Lakedra moved extremely fast to call the doctor and have the patient moved to Labor & Delivery. The patient’s status severely deteriorated within 10 minutes and she had a cesarean section, and the outcome was excellent. Jessie Bukula, RN, Critical Care, BH-Fort Smith The spouse of a patient wrote: “Being in the hospital was really getting my husband down and he was really getting depressed with everything. He was talking with Jessie about some of the things that were going on, and Jessie with her love of Jesus Christ in her heart hugged him and we all prayed. This meant so much to him. We have never experienced this before. All these nurses stand out to us and make people feel special, but Jessie stands out most of all.”
Baptist Health UAMS GME Program Advances 41 Physicians for 2025 to Continue Growth for Arkansas 54% OF GRADUATES HAVE STAYED IN STATE AND 21% HAVE STAYED AT BAPTIST HEALTH SINCE PROGRAM’S FIRST CLASS IN 2022 Whether it be nursing and other health professions at the Baptist Health College or cultivating physician growth through the Graduate Medical Education program, Baptist Health not only has an eye on staffing within the system but also helping to address national shortages that impact the entire state. Baptist Health and UAMS began collaborating in 2019 to open the Graduate Medical Education physician residency program housed on the BHMC-North Little Rock campus. By working together, Baptist Health and UAMS are impacting the number of residency opportunities in Arkansas and helping the state better compete with other states for new physicians. Studies show that physicians are more likely to practice close to where they did their residencies % stay within 75 miles of where they trained. –– 75% Since 2022, including the 2025 class, 54% of graduates have stayed in Arkansas and 21% began working for Baptist Health.
In 2025, the GME program has 29 graduates and 12 transitional year residents advancing to their next program for a total of 41 physicians to complete the process. The program has six residents going on to fellowships, including two at UAMS in Child & Adolescent Psychiatry and Endocrinology. Residents from the family medicine and transitional year participated in school sports physicals for the Lonoke School District and the North Little Rock High School over the spring. The psychiatry program initiated a rural telemedicine service with specific rural health clinics and began inpatient telehealth consults for BH-Fort Smith, BH-Van Buren, and BHMC-Drew County. Additionally in 2025, the program had a successful research symposium in May with over 38 posters presented by residents and faculty. Following the graduation of the 2025 class, the program held an orientation in June to welcome 45 new intern residents between the four programs and continue providing this great opportunity for physicians to grow right in central Arkansas.
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2025 Was an Outstanding Year for New Providers Joining the BH System Baptist Health had a banner year for adding new providers as part of the system’s continued efforts to recruit, cultivate, and grow the number of high-quality medical professionals serving patients. Through October, 54 new health care providers had joined the Baptist Health system since the start of 2025, a number that exceeded the totals of the past two years by about 10. That number includes 38 new physicians, 14 new advanced practice registered nurses (APRNs), and two new doctors of nursing practice (DNPs). The list of new providers added during 2025 included: Laura Carroll, MD Neonatal-Perinatal Medicine BHMC-Little Rock Jorge Castro-Otero, MD General Surgery BHMC-Stuttgart John Cherry, APRN Geriatric Psychiatry BHMC-Drew County Natalie Chrysostomou, APRN Cardiology BH Arkansas Cardiology Clinic-Little Rock Jennifer Cook, MD Advanced Heart Failure & Transplant Cardiology BH Heart Failure & Transplant Institute Daniel Cordas, MD Orthopedics BH Orthopedics Clinic-Fort Smith Reid Allen Counce, MD Internal Medicine and Pediatrics BH Family Clinic-DeWitt BHMC-Stuttgart
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Michael Cross, MD Interventional Cardiology BH Heart Institute Arkansas Cardiology Clinic-LR Victoria Davis, MD Psychiatry BHMC-Hot Spring County BH Southwest Campus Juan Pablo Delgado, MD Endocrinology BH Endocrinology-Little Rock Sabrina Doffing, MD Obstetrics and Gynecology BH Women’s Clinic-NLR Anthony Echols, APRN Orthopedic Surgery BH Orthopedics Clinic-Little Rock Jake Erwin, MD Family Medicine BH Family Clinic-Lonoke Mark Feger, MD Orthopedic Spine Surgery UAMS/BH Orthopedic ClinicConway
Ashton Ferrell, APRN Family Practice BH Family Clinic-Ellsworth Road Catherine Flannigan, APRN Hematology/Oncology BH Cancer Center-Fort Smith Sarah Ann Franklin, MD Family Practice/OB BH Arkadelphia Medical Clinic Jason Gault, DO General Surgery BHMC-Drew County Meghan Gibson-Cline, MD Palliative Care BHMC-Little Rock Micale Goodhart, APRN Cardiology BH Arkansas Cardiology Clinic-Little Rock Brittany Griffin, MD Inpatient Psychiatry BH Behvioral Health Clinic-NLR Sarah Jewell, MD Hematology/Oncology BHMC-Heber Springs
Leah Keel, APRN Cardiology BH Arkansas Cardiology Clinic-Little Rock Faiza Khan, MD Cardiothoracic Surgery BH Cardiothoracic Surgery Clinic Tyler Knapp, DO Internal Medicine and Pediatrics BH Family Clinic-Otter Creek Austin Knott, MD Critical Care Medicine BH Interventional Pulmonology & Critical Care Drake Lee, DNP/FNP Family Medicine BH Family Clinic-Alma Rachelle Martin, APRN Cardiothoracic Surgery BH Cardiothoracic Surgery Clinic Rena McDonough, APRN Orthopedics (Outpatient and Urgent Care) BH Orthopedic Clinic-Little Rock Mina Michael, MD Internal Medicine BHRI-Conway Brigett Mocan, MD Family Medicine Sherwood Family Medical Center Mollie Newbern, DO Obstetrics and Gynecology BH Women’s Clinic-North Little Rock Hamilton Newhart, MD Primary Care / Sports Medicine UAMS/BH Orthopedic Clinic-Conway
Chansamorn Nouansavane, MD Family Practice BH Family Clinic-Massard
Amber Smith, APRN Psychiatric/Mental Health BH Behavioral Health Services-Psychiatry
Danica Ordonez, MD Obstetrics and Gynecology BH Women’s Clinic-Conway
Ty Spradley, MD Pediatrics / Child & Adolescent Psychiatry BH Behavioral Health Clinic-North Little Rock
Camila Ortega, MD Breast Surgery BH Surgical Clinic of Central Arkansas Taylor Pahls, MD Geriatric Psychiatry BHMC-Drew County Vasile Popa, MD Neurology BH Neuroscience Center-Fort Smith Priyanka Prikash, MD Internal Medicine BH Internal Medicine Clinic Adam Ratliff, MD Pediatrics Sherwood Family Medical Center Alexa Robbins, MD Otolaryngology / Head and Neck Surgery BH/UAMS Ear, Nose, & Throat Clinic Wendy Roberts, APRN Cardiothoracic Surgery BH Cardiothoracic Surgery Clinic Derek Rooker, DNP Cardiology BH Arkansas Cardiology Clinic-Little Rock Matt Savage, MD Family Medicine Sherwood Family Medical Center
Anne Stafford, APRN Rehab Medicine BHRI Jessica Stovall, MD Psychiatry-Geriatric BHMC-North Little Rock Kourtney Surber, APRN Family Practice BH Family Clinic-Alma LaRhonda Torrey, APRN Family Medicine BH Family Clinic-Van Buren Merit Jennings Turner, MD Internal Medicine BH Adult Medicine Specialists-Fort Smith Kollin Walters, MD Family Medicine BH Family Clinic-Sheridan BH Family Clinic-Malvern Omar Yacob, MD Interventional Cardiology BH Arkansas Cardiology Clinic-Conway Adnan Zubair, MD Orthopedic Trauma / Surgery BH Orthopedics Clinic-LR
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Baptist Health Corporation Members Mike Akin Lamarr Bailey Rochelle Bartholomew Murray Benton Steven Booth Dr. Chris Brune Mike Carroll Marvin Childers Robert Childress Ed Choate Dr. Preston Clegg Dr. Steven Collier Mike Coulson Dr. Ed Coulter Phillip Cox Ronald Dedman Rev. Bill Elliff Tamika Edwards Warner Garner Richard Giddings Barbara Graves Merlin Hagan
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Russell Harrington Jay Heflin Marc Heflin Judy Simmons Henry Frank Hickingbotham Herren Hickingbotham Dr. Raymond E. Higgins II Dr. Rex M. Horne, Jr. Rudolph Howard Teresa Howell Dr. Randy L. Hyde Jim Jones Rev. Gregory L. Kirksey Lyndell Lay Mark M. Lay Louis Lee D.M. Lewis Lindsey Lorence Kent Lockwood James L. Maloch Tommy May Dr. John McCallum
Jim McGee Bryan McKinney John McMorran Dr. Glenn Millner Dr. David Mitchell Dr. Carolyn Mosley Suzanne Peyton Michael Pierce Phillip Pointer Carl S. Rosenbaum Senator Mary Anne Salmon Dr. Paul Sanders Dr. Ken Shaddox Representative Les Warren Dr. John Wayne Smith Senator Tracy Steele Wes Sutton Robert Trammel John C. Ward Lance West Craig H. Westbrook Dr. Larry White
troy.wells@baptist-health.org
Jordan Burgess Corporate Vice President of
Government Relations and Public Affairs
jordan.burgess@baptist-health.org
Cliff Fullerton, M.D.
Chief Value-Based Care Officer
cliff.fullerton@baptist-health.org
Patrick Young
Chief Legal Officer
patrick.young@bhlegal.org
Doug Weeks
Executive Vice President Chief Strategy & Innovation
doug.weeks@baptist-health.org
Greg Crain
President Central Region
greg.crain@baptist-health.org
Eddie Phillips, M.D.
System Chief Medical Officer
eddie.phillips@baptist-health.org
Brent Beaulieu
Chief Financial Officer
brent.beaulieu@baptist-health.org
Cathy Dickinson
Chief Human Resources Officer
cathy.dickinson@baptist-health.org
Kelley Hamby
System Chief Nursing Officer
kelley.hamby@baptist-health.org
Will Rusher
CEO, AHG/Practice Plus
will.rusher@practice-plus.com 49
CORPORATE OFFICE
Troy Wells
President & CEO
CORPORATE OFFICE
Julie Carpenter
Corporate Vice President Revenue Cycle
julie.carpenter@baptist-health.org
Robert Furrey
Corporate Vice President Clinical Performance Improvement
robert.furrey@baptist-health.org
Julie Nix
Corporate Vice President Surgery Women’s and Children’s & Rehab Services
julie.nix@baptist-health.org
Melissa Wickliffe
Corporate Vice President Behavioral Health Services
melissa.wickliffe@baptist-health.org
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Lisa Farmer
Corporate Vice President Supply Chain
lisa.farmer@baptist-health.org
Todd Hart
Corporate Vice President Real Estate
todd.hart@baptist-health.org
Amanda Novack, M.D.
Corporate Medical Vice President Quality & Safety
amanda.novack@baptist-health.org
William Whatley
Corporate Compliance Officer
william.whatley@baptist-health.org
Alan Forrest
Corporate Vice President of Support Services
alan.forrest@baptist-health.org
Brock Holman
Corporate Vice President Finance
brock.holman@baptist-health.org
Steven Rose
Corporate Vice President Finance & Accounting
steven.rose@baptist-health.org
Michael Elley
Chief Information Officer
michael.elley@baptist-health.org
riley.lipschitz@baptist-health.org
Max Savoy
Chief Security Officer
max.savoy@baptist-health.org
Keith Owen
Vice President, Cardiovascular Services
keith.owen@baptist-health.org
Greg Brown
Associate Vice President Command Center
greg.brown@baptist-health.org
Janet Marshall Cheif Development Officer janet.marshall@baptist-health.org
Joni Stephenson
Vice President Human Resources
joni.stephenson@baptist-health.org
HyeJin Son
System Vice President, Oncology Services
hyejin.son@baptist-health.org
Tara Crouch
Associate Vice President Total Rewards Human Resources
tara.crouch@baptist-health.org
Lawrence Montgomery Chief Marketing Officer
lawrence.montgomery@baptist-health.org
Sheila Williams
Vice President PACE
sheila.williams@baptist-health.org
Jeannie Bond
Associate Vice President Corporate Controller
jeannie.bond@baptist-health.org
Vicki Dardenne
Associate Vice President Procurement and Value Analysis
vicki.dardenne@baptist-health.org 51
CORPORATE OFFICE
Riley Lipschitz, M.D.
Chief Medical Officer Population Health
CORPORATE OFFICE
Elizabeth Huntington
Associate Vice President Insurance and Risk Management
elizabeth.huntington@baptist-health.org
Katrina Loyd
Associate Vice President Information Systems
katrina.loyd@baptist-health.org
Brett Kirkman
Executive Director Baptist Health Network Development
brett.kirkman@baptist-health.org
52
Debra Langley
Associate Vice President Centralized Scheduling
debra.langley@baptist-health.org
Randal Piechocki
Associate Vice President Information Systems
randal.piechocki@baptist-health.org
Michael Rogers
Director of Pastoral Care
michael.rodgers@baptist-health.org
Christopher Lloyd
Associate Vice President Financial Performance Improvement
christopher.lloyd@baptist-health.org
Ben Childers
Executive Director, Parkway Village
benjamin.childers@baptist-health.org
warren.sylvester@practice-plus.com
Wendell Pahls, M.D.
Medical Director Emergency Services
wendell.pahls@baptist-health.org
Mackenzie Coates Administrative Fellow
mackenzie.coates@baptist-health.org
Gregory Sharp, M.D.
James Magee, M.D.
gregory.sharp@baptist-health.org
james.magee@baptist-health.org
Chief Medical Officer Arkansas Health Group
CORPORATE OFFICE
Warren Sylvester
COO, AHG/Practice Plus
Medical Director AHG
Herb Hahn, M.D.
Executive Director Physician Partners
herbert.hahn@baptist-health.org
Julia Gentry
Administrative Fellow
julie.gentry@baptist-health.org
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BHMC-LITTLE ROCK
Mike Perkins
President BHMC-Little Rock
mike.perkins@baptist-health.org
David Shenker, M.D. Chief Medical Officer BHMC-Little Rock
david.shenker@baptist-health.org
CJ Uzick
Vice President Hospital Operations BHMC-Little Rock
cj.uzick@baptist-health.org
54
Greg Stubblefield
President Baptist Health Extend Care Hospital
greg.stubblefield@baptist-health.org
Michele Diedrich
Chief Nursing Officer BHMC-Little Rock
michele.diedrich@baptist-health.org
Kathy Tilton
Associate Vice President Patient Services Baptist Health Rehabilitation Institute
kathy.tilton@baptist-health.org
Kourtney Matlock
President Baptist Health Rehabilitation Institute
kourtney.matlock@baptist-health.org
Mackenzie Calhoun
Vice President Hospital Operations BHMC-Little Rock
mackenzie.clyburn@baptist-health.org
Debbie Hamrick
Associate Vice President Perioperative Services BHMC-LR
deborah.hamrick@baptist-health.org
President BHMC-North Little Rock
cody.walker@baptist-health.org
Stan Kellar, M.D.
Chief Medical Officer BHMC-North Little Rock
stan.kellar@baptist-health.org
Charmaine Estell
Chief Nursing Officer BHMC-North Little Rock
charmaine.estell@baptist-health.org
BHMC-NORTH LITTE ROCK
Cody Walker
Amberlie Pearce
Associate Vice President of Medical Education
amberlie.pearce@baptist-health.org
Presdient BHMC-Conway
april.bennett@baptist-health.org
BHMC-CONWAY
April Bennett
Trenda Ray
Chief Nursing Officer BHMC-Conway
trenda.ray@baptist-health.org
55
WESTERN REGION / REGIONAL HOSPITALS
Jeff Carrier
Shane Jennings, MD
jeffrey.carrier@baptist-health.org
shane.jennings@baptist-health.org
President Western Region
Christian Gross
Chief Medical Officer Western Region
Associate Vice President Hospital Operations Western Region
christian.gross@baptist-health.org
REGIONAL HOSPITALS
Jay Quebedeaux
Brandi Stewart
President of Regional Hospitals President BHMC-Arkadelphia and BHMC-Hot Spring County
Chief Nursing Officer Western Region
jay.quebedeaux@baptist-health.org
brandi.stewart@baptist-health.org
Kevin Storey
President BHMC-Heber Springs BHMC-Stuttgart
kevin.storey@baptist-health.org
Susan E. Williams
Chief Nursing Officer, Regional Hospitals
susan.e.williams@baptist-health.org
56
Scott Barrilleaux
President BHMC-Drew County
scott.barrilleaux@baptist-health.org
Jon Watson
Associate Vice President Regional Operations
jon.watson@baptist-health.org
POINTS OF ACCESS | TRUSTED CARE IN YOUR COMMUNITY
Heber Springs
Van Buren Fort Smith
Conway North Little Rock Little Rock Malvern
Stuttgart
Arkadelphia
Monticello
Medical Centers
Baptist Health Extended Care Hospital Baptist Health Medical Center-Arkadelphia Baptist Health Medical Center-Conway Baptist Health Medical Center-Drew County Baptist Health Medical Center-Heber Springs Baptist Health Medical Center-Hot Spring County
Baptist Health Medical Center-Little Rock Baptist Health Medical Center-North Little Rock Baptist Health Medical Center-Stuttgart Baptist Health Rehabilitation Institute Baptist Health-Fort Smith Baptist Health-Van Buren 57
Clinics ARKANSAS HEALTH GROUP (BAPTIST HEALTH OWNED) Arkansas Perinatal Services/Baptist Health Maternal Fetal Medicine-Little Rock Baptist Health Behavioral Health Clinic-North Little Rock Baptist Health Behavioral Services Clinic-Drew County Baptist Health Behavioral Services Clinic-Little Rock Baptist Health Cancer Clinic-Drew County Baptist Health Cancer Center-Heber Springs Baptist Health Comprehensive Women’s Clinic-North Little Rock Baptist Health On-Site Endocrinology Clinic-Little Rock Baptist Health Family Clinic-Baptist Health Drive Baptist Health Family Clinic-Bryant Baptist Health Family Clinic-Cabot Baptist Health Family Clinic-Conway Baptist Health Family Clinic-Salem Road Baptist Health Family Clinic-Hillcrest Baptist Health Family Clinic-Lakewood Baptist Health Family Clinic-Maumelle Baptist Health Family Clinic-Otter Creek Baptist Health Family Clinic-Rose City Baptist Health Family Clinic-West Baptist Health Family Clinic-White Hall Baptist Health Gastroenterology Clinic-Conway Baptist Health Gastroenterology Clinic-Little Rock Baptist Health Gastroenterology Clinic Satellite Location-Benton Baptist Health Interventional Pulmonology & Critical Care Clinic-Little Rock Baptist Health Memory Clinic-North Little Rock Baptist Health Neonatology Associates-Little Rock Baptist Health On-Site Clinic-Chronic Care Management (340B Initiative)-Little Rock Baptist Health Orthopedic Clinic-Little Rock Baptist Health Orthopedic Clinic-Little Rock Satellite Location Clinton
Baptist Health Palliative Care Clinic-North Little Rock Baptist Health Pediatric Clinic-Conway Baptist Health Pulmonology Clinic-Conway Baptist Health Specialty Clinic-Arkadelphia Baptist Health Specialty Clinic-Conway Baptist Health Specialty Clinic-Drew County Baptist Health Specialty Clinic-North Little Rock (Endocrinology, Neurology Rheumatology) Baptist Health Specialty Clinic-North Little Rock (Pulmonology & Critical Care, Infectious Diseases) Baptist Health Supportive Medicine-Little Rock Baptist Health Supportive Medicine-North Little Rock Baptist Health Surgical and Specialty Clinic-Conway Baptist Health Surgical and Specialty Clinic-Conway Satellite Location-Russellville Baptist Health Surgical Clinic of Central Arkansas-Little Rock Baptist Health Surgical Clinic-Drew County Baptist Health Surgical Clinic-Stuttgart Baptist Health Urogynecology Clinic-Little Rock Baptist Health Urogynecology-Little Rock Satellite Location-Bryant Baptist Health Urogynecology-Little Rock Satellite Location-North Little Rock Baptist Health Weight & Nutrition Center-Little Rock Baptist Health Weight & Nutrition Center-Malvern Baptist Health Women’s Clinic-Conway Baptist Health Women’s Clinic-Conway Satellite Location-Heber Springs Baptist Health Women’s Clinic-North Little Rock Baptist Health Women’s Clinic-Stuttgart Baptist Health Wound Care Clinic-North Little Rock Beebe Family Clinic, A Baptist Health Affiliate Benton Family Clinic, A Baptist Health Affiliate Greenbrier Family Clinic, A Baptist Health Affiliate Sherwood Family Medical Center, A Baptist Health Affiliate
RURAL HEALTH CLINICS Baptist Health Arkadelphia Medical Clinic Baptist Health Family Clinic-Bismarck Baptist Health Family Clinic-Brinkley Baptist Health Family Clinic-Caddo Valley Baptist Health Family Clinic-Clarendon Baptist Health Family Clinic-DeWitt Baptist Health Family Clinic-Greers Ferry Baptist Health Family Clinic-Gurdon Baptist Health Family Clinic-Hazen Baptist Health Family Clinic-Heber Springs Baptist Health Family Clinic-Heber Springs Campus Clinic
Baptist Health Family Clinic-Lonoke Baptist Health Family Clinic-Malvern Baptist Health Ouachita Valley Family Clinic Baptist Health Family Clinic-Perryville Baptist Health Family Clinic-Prescott Baptist Health Family Clinic-Russellville Baptist Health Family Clinic-Sheridan Baptist Health Family Clinic-Sparkman Baptist Health Family Clinic-Stuttgart Campus Clinic Baptist Health Stuttgart Medical Clinic
PARTNERSHIP CLINICS Baptist Health Behavioral Residency Clinic (GME)-North Little Rock Baptist Health Family Medicine Residency Clinic (Baptist UAMS Medical Education Program)-North Little Rock Baptist Health/UAMS Ear, Nose and Throat Clinic-Little Rock Baptist Health Internal Medicine Clinic-North Little Rock (Baptist Health UAMS Medical Education Program)
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Baptist Health/UAMS Thoracic Oncology Surgery Clinic-Little Rock UAMS Baptist Health Arkansas Children’s Hospital-Proton Center-Little Rock UAMS Baptist Health Cancer Clinic-Little Rock UAMS Baptist Health Infusion Center-Little Rock UAMS Baptist Health Orthopaedic Clinic-Conway
WESTERN REGION Baptist Health Adult Medicine Specialists-Fort Smith Baptist Health Behavioral Health Services-Fort Smith Baptist Health Cancer Center-Fort Smith Baptist Health Cardiology Center-Fort Smith Baptist Health Cardiothoracic and Vascular Surgery Center-Fort Smith Baptist Health Endocrinology Clinic-Fort Smith Baptist Health Family Clinic-Alma Baptist Health Family Clinic-Dodson Avenue Ste 195 Baptist Health Family Clinic-Ellsworth Road Baptist Health Family Clinic-Greenwood Baptist Health Family Clinic-Kelley Highway Baptist Health Family Clinic-Massard Baptist Health Family Clinic-South Baptist Health Family Clinic-Southpointe Baptist Health Family Clinic-Van Buren Baptist Health Internal Medicine Clinic-Fort Smith Baptist Health-La Clinica del Pueblo
Baptist Health Lung Center-Fort Smith Baptist Health Neuroscience Center-Fort Smith Baptist Health Orthopedics Clinic-Fort Smith Baptist Health Pediatric Clinic-Fort Smith Baptist Health Radiation Oncology-Fort Smith Baptist Health Renal Care-Fort Smith Baptist Health Renal Care-Fort Smith Satellite Location-Clarksville Baptist Health Senior Care Behavioral Health-Fort Smith Baptist Health Specialty Clinic-Fort Smith Baptist Health Specialty Clinic-Van Buren Baptist Health Surgical Clinic-Dodson Avenue Baptist Health Surgical Clinic-Lexington Avenue Baptist Health Walk-In Clinic-Fort Smith Baptist Health Women’s Clinic-Fort Smith Baptist Health Wound & Hyperbaric Center-Fort Smith Little Rock Emergency Doctors’ Group-Fort Smith
PRACTICE PLUS (clients) Advanced Spine & Pain Centers, Inc.-Conway Advanced Spine & Pain Centers, Inc.-Little Rock Arkadelphia Anesthesia Arkansas Ear Nose & Throat, P.A.-North Little Rock Arkansas Epilepsy Program, P.A.-Little Rock Arkansas Gyn Oncology, P.A.-Little Rock Arkansas Pulmonary Clinic, P.A.-Little Rock Arkansas Spine and Pain Surgical Clinic-Little Rock Arkansas Women’s Center-Little Rock Baptist Health Center for Clinical Research-Little Rock Benny J. Green, M.D., P.A.-Little Rock Central Arkansas Surgery Center-Little Rock Central Clinic for Women-Little Rock Chenal Pain Management-Little Rock
Drew County Anesthesia Family Care of South Arkansas-El Dorado Heber Springs Anesthesia Houk Rheumatology-Little Rock Interventional Pain Management Center-Jonesboro Little Rock Walk-In Clinic-Little Rock The Mocek Spine Clinic-Little Rock Pinnacle Spine & Neurosurgery, PLLC-Little Rock Rice Clinic, P.A.-Little Rock Spa City Pain Management-Hot Springs Stuttgart Anesthesia Walker Internal Medicine Clinic, P.A.-Little Rock Women First Gynecology & Wellness-Little Rock Woodside Medical-Monticello
Hospital Based Groups AHG HOSPITAL BASED GROUPS Arkansas Health Group Anesthesia-Arkadelphia Arkansas Health Group Anesthesia-Conway Arkansas Health Group Anesthesia-Drew County Arkansas Health Group Anesthesia-Hot Springs Arkansas Health Group Anesthesia-Hot Spring County Arkansas Health Group Anesthesia-Little Rock Arkansas Health Group Anesthesia-North Little Rock Arkansas Health Group Anesthesia-Springhill Outpatient Center Arkansas Health Group Anesthesia-Stuttgart
Internal Medicine Associates of North Little Rock-Arkadelphia Internal Medicine Associates of North Little Rock-Conway Internal Medicine Associates of North Little Rock-Heber Springs Internal Medicine Associates-Hot Spring County Internal Medicine Associates of North Little Rock-Little Rock Internal Medicine Associates-North Little Rock Little Rock Emergency Doctors’ Group-Fort Smith Rehabilitation Medicine-North Little Rock
PRACTICE PLUS HOSPITAL BASED GROUPS Baptist Health Ambulance Service-Arkadelphia Little Rock Emergency Doctors’ Group-Little Rock
Little Rock Emergency Doctors’ Group-Regionals
(Arkadelphia, Heber Springs, Hot Spring County, Stuttgart)
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Heart Institute Arkansas Cardiology Clinic-A department of BHMC-Conway Arkansas Cardiology Clinic-A department of BHMC-Little Rock Arkansas Cardiology Clinic-A department of BHMC-North Little Rock Baptist Health Cardiac Rehabilitation-Conway Baptist Health Cardiac Rehabilitation-Heber Springs Baptist Health Cardiac Rehabilitation-Little Rock Baptist Health Cardiac Rehabilitation-North Little Rock Baptist Health Cardiothoracic Surgery Clinic-Little Rock Baptist Health Heart Failure and Transplant Institute-Little Rock Baptist Health Heart Failure and Transplant Institute Satellite Location-Fort Smith Baptist Health Heart Institute (Little Rock, North Little Rock, Conway) Baptist Health Heart Institute Satellite Location-Arkadelphia Baptist Health Heart Institute Satellite Location-Augusta Baptist Health Heart Institute Satellite Location-Benton (Benton Family Clinic) Baptist Health Heart Institute Satellite Location-Benton (Family Practice Associates Benton) Baptist Health Heart Institute Satellite Location-Bryant Baptist Health Heart Institute Satellite Location Cabot-(BHFC-Cabot) Baptist Health Heart Institute Satellite Location Cabot-(Cabot Medical Care) Baptist Health Heart Institute Satellite Location-Carlisle Baptist Health Heart Institute Satellite Location-Clarendon Baptist Health Heart Institute Satellite Location-Clinton
Baptist Health Heart Institute Satellite Location-Danville Baptist Health Heart Institute Satellite Location-DeWitt Baptist Health Heart Institute Satellite Location-El Dorado Baptist Health Heart Institute Satellite Location-Fordyce Baptist Health Heart Institute Satellite Location-Heber Springs Baptist Health Heart Institute Satellite Location-Jacksonville Baptist Health Heart Institute Satellite Location-Lonoke Baptist Health Heart Institute Satellite Location-Magnolia Baptist Health Heart Institute Satellite Location-Malvern Baptist Health Heart Institute Satellite Location-Monticello Baptist Health Heart Institute Satellite Location-Morrilton Baptist Health Heart Institute Satellite Location-Russellville Baptist Health Heart Institute Satellite Location-Searcy Baptist Health Heart Institute Satellite Location-Sheridan Baptist Health Heart Institute Satellite Location-Stuttgart Baptist Health Vein Center-Little Rock
ER & Urgent Care Baptist Health Critical Care Transport-Little Rock Baptist Health Emergency Department-Arkadelphia Baptist Health Emergency Department-Conway Baptist Health Emergency Department-Drew County Baptist Health Emergency Department-Fort Smith Baptist Health Emergency Department-Heber Springs Baptist Health Emergency Department-Hot Spring County Baptist Health Emergency Department-Little Rock Baptist Health Emergency Department-North Little Rock Baptist Health Emergency Department-Stuttgart Baptist Health Emergency Department-Van Buren Baptist Health Urgent Care Beebe-An Affiliate of Urgent Team Baptist Health Urgent Care Benton-An Affiliate of Urgent Team Baptist Health Urgent Care Bryant-An Affiliate of Urgent Team Baptist Health Urgent Care Cabot-An Affiliate of Urgent Team Baptist Health Urgent Care-Cabot West-An Affiliate of Urgent Team Baptist Health Urgent Care Conway North-An Affiliate of Urgent Team
Baptist Health Urgent Care Conway Oak Street-An Affiliate of Urgent Team Baptist Health Urgent Care Conway South-An Affiliate of Urgent Team Baptist Health Urgent Care Fort Smith (Greenwood Rd/Rogers Ave)-An Affiliate of Urgent Team Baptist Health Urgent Care Fort Smith (Rogers Ave)-An Affiliate of Urgent Team Baptist Health Urgent Care Fort Smith (Zero Street)-An Affiliate of Urgent Team Baptist Health Urgent Care Hot Springs-An Affiliate of Urgent Team Baptist Health Urgent Care Hot Springs (Central Ave)-An Affiliate of Urgent Team Baptist Health Urgent Care Jacksonville-An Affiliate of Urgent Team Baptist Health Urgent Care Little Rock (Cantrell/Heights)-An Affiliate of Urgent Team Baptist Health Urgent Care Little Rock (Markham St)-An Affiliate of Urgent Team Baptist Health Urgent Care Little Rock (West)-An Affiliate of Urgent Team Baptist Health Urgent Care Maumelle-An Affiliate of Urgent Team Baptist Health Urgent Care North Little Rock-An Affiliate of Urgent Team Baptist Health Urgent Care North Little Rock JFK-An Affiliate of Urgent Team Baptist Health Urgent Care Russellville-An Affiliate of Urgent Team Baptist Health Urgent Care Russellville (West Main)-An Affiliate of Urgent Team Baptist Health Urgent Care Van Buren-An Affiliate of Urgent Team
Imaging Services Baptist Health Imaging Center-Fort Smith Baptist Health Imaging Center-Kanis Road (A Department of BHMC-LR) Baptist Health Imaging Center-North Little Rock Baptist Health Imaging Center-Saline County Baptist Health Imaging Center-Van Buren
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Baptist Health Interventional Radiology Clinic-Little Rock Baptist Health Interventional Radiology Clinic-North Little Rock Baptist Health MRI-Little Rock Baptist Health PET/CT Imaging Center-Little Rock
Neuro Services Baptist Health Neurology-Conway Baptist Health Neurology-Little Rock Baptist Health Neurology-North Little Rock Baptist Health Neurology Outpatient Clinic-Little Rock Baptist Health Neurosurgery Arkansas-Little Rock Baptist Health Neurosurgery Arkansas-North Little Rock Baptist Health Neurosurgery Arkansas Satellite Location-Arkadelphia Baptist Health Neurosurgery Arkansas Satellite Location-Camden
Baptist Health Neurosurgery Arkansas Satellite Location-Conway Baptist Health Neurosurgery Arkansas Satellite Location-Heber Springs Baptist Health Neurosurgery Arkansas Satellite Location-Hot Springs Baptist Health Neurosurgery Arkansas Satellite Location-Monticello Baptist Health Neurosurgery Arkansas Satellite Location-Russellville Baptist Health Neurosurgery Arkansas Satellite Location-Searcy Baptist Health Neurosurgery Arkansas Satellite Location-Stuttgart Baptist Health Neurosurgery Arkansas Satellite Location-White Hall
Sleep Services Baptist Health Sleep Center-Drew County Baptist Health Sleep Center-Hot Spring County Baptist Health Sleep Center-Heber Springs Baptist Health Sleep Center-Stuttgart Baptist Health Sleep Center-Little Rock Baptist Health Sleep Disorder Center-Fort Smith Baptist Health Sleep Clinic-Benton (Benton Family Clinic-Benton, A Baptist Health Affiliate)
Baptist Health Sleep Clinic-Conway (Baptist Health Pulmonology Clinic-Conway) Baptist Health Sleep Clinic-Heber Springs Baptist Health Sleep Clinic-Hot Spring County Baptist Health Sleep Clinic-Little Rock Baptist Health Sleep Clinic-North Little Rock Baptist Health Sleep Clinic-Stuttgart
Senior Services Baptist Health PACE-Hot Springs Baptist Health PACE-North Little Rock Ginny and Bob Shell Alzheimer’s Center-Little Rock
Parkway Health Center-Little Rock Parkway Heights-Little Rock Parkway Village-Little Rock
Therapy Centers Baptist Health Therapy Center-BHRI Little Rock Baptist Health Therapy Center-Arkadelphia Baptist Health Therapy Center-Benton Baptist Health Therapy Center-Bowman Curve Baptist Health Therapy Center-Bryant Baptist Health Therapy Center-Cabot Baptist Health Therapy Center-Conway Baptist Health Therapy Center-Fort Smith Baptist Health Therapy Center-Greenbrier Baptist Health Therapy Center-Heber Springs Baptist Health Therapy Center-Heights
Baptist Health Therapy Center-Hot Spring County Baptist Health Therapy Center-Jacksonville Baptist Health Therapy Center-Lonoke Baptist Health Therapy Center-Maumelle Baptist Health Therapy Center-North Little Rock Baptist Health Therapy Center-Otter Creek Baptist Health Therapy Center-Saddle Creek Baptist Health Therapy Center-Sheridan Baptist Health Therapy Center-Sherwood Baptist Health Therapy Center-Stuttgart Baptist Health Therapy Center-Van Buren
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Breast Centers Baptist Health Breast Center-Fort Smith Baptist Health Breast Center-Little Rock Baptist Health Breast Center-North Little Rock
Baptist Health High Risk Breast & Hereditary Clinic-Little Rock Baptist Health High Risk Breast & Hereditary Clinic-North Little Rock
Home Health & Hospice Alliance Home Care Equipment-Benton Alliance Home Care Equipment-Heber Springs Alliance Home Care Equipment-Little Rock Alliance Home Care Equipment-North Little Rock Baptist Health Home Health Network-Arkadelphia Baptist Health Home Health Network-Drew County
Baptist Health Home Health Network-Heber Springs Baptist Health Home Health Network-Little Rock Baptist Health Hospice-Arkadelphia Baptist Health Hospice-Little Rock Baptist Health Supportive Medicine at Home
Virtual Care Services Baptist Health Telehealth-Baptist Health Extended Care Hospital-Little Rock Baptist Health Telehealth-Baptist Health Medical Center-Arkadelphia Baptist Health Telehealth-Baptist Health Medical Center-Conway Baptist Health Telehealth Baptist Health Medical Center-Drew County Baptist Health Telehealth-Baptist Health Medical Center-Fort Smith Baptist Health Telehealth-Baptist Health Medical Center-Heber Springs
Baptist Health Telehealth-Baptist Health Medical Center-Hot Spring County Baptist Health Telehealth-Baptist Health Medical Center-Little Rock Baptist Health Telehealth-Baptist Health Medical Center-North Little Rock Baptist Health Telehealth-Baptist Health Medical Center-Stuttgart Baptist Health Telehealth-Baptist Health Medical Center-Van Buren
Community Wellness Centers Baptist Health Community Wellness Center-Arkansas State Police Department Baptist Health Community Wellness Center-Bryant Senior Activity Center Baptist Health Community Wellness Center-Dunbar Community Center Baptist Health Community Wellness Center-East Little Rock Community Center Baptist Health Community Wellness Center-Immanuel Baptist Church Baptist Health Community Wellness Center-Immerse Arkansas Baptist Health Community Wellness Center-Jim Dailey Fitness & Aquatic Center Baptist Health Community Wellness Center-Lonoke Community Center Baptist Health Community Wellness Center-Mosaic Church of Central Arkansas Baptist Health Community Wellness Center-Nixon Library Baptist Health Community Wellness Center-North Little Rock Police Department Baptist Health Community Wellness Center-Parkway Village
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Baptist Health Community Wellness Center-Patrick Henry Hays Senior Citizens Center Baptist Health Community Wellness Center-Sherwood Senior Citizens Community Center Baptist Health Community Wellness Center-Southwest Community Center Baptist Health Community Wellness Center-West Central Community Center Baptist Health Heavens’ Loft Pregnancy Center-North Little Rock Baptist Health Pregnancy Center-Little Rock Baptist Health Mobile Health Unit
Other OTHER Baptist Health Academy of Health and Human Services at North Little Rock High School Baptist Health Academy of Health Sciences at the North Little Rock Center of Excellence Baptist Health Academy of Medical Sciences at Southwest High School-Little Rock Baptist Health Bariatric Center-Little Rock Baptist Health College-Little Rock Baptist Health Diabetes Self-Management Program Baptist Health Expressly For You-Fort Smith Baptist Health Expressly For You-Little Rock Baptist Health Eye Center-Little Rock Baptist Health HealthLine-Little Rock Baptist Health Infusion Therapy Center-Drew County Baptist Health Infusion Therapy Center-Fort Smith Baptist Health Infusion Center-North Little Rock
Baptist Health Intensive Outpatient Behavioral Services-Drew County Baptist Health Foundation-Little Rock Baptist Health Laboratory-Fort Smith Baptist Health Medical Plaza-Fort Smith Baptist Health Medical Towers Pharmacy, Home Infusion, Gift Shop- Little Rock Baptist Health Rehabilitation Institute-Conway (Inpatient Unit) Baptist Health Rehabilitation Institute-North Little Rock (Inpatient Unit) Baptist Health-Southwest Campus-Little Rock Baptist Health Women’s Resource Center-Little Rock Baptist Health Wound & Hyperbaric Center-North Little Rock Med Flight-Partnership with Air Methods Springhill Surgery Center-North Little Rock The Surgical Pavilion-Little Rock
Organizational Information Baptist Health Medical Center-Little Rock Baptist Health-Fort Smith Baptist Health Medical Center-North Little Rock Baptist Health Rehabilitation Institute-Little Rock Baptist Health Medical Center-Conway Baptist Health-Van Buren Baptist Health Medical Center-Hot Spring County Baptist Health Medical Center-Drew County Baptist Health Medical Center-Stuttgart Baptist Health Extended Care Hospital-Little Rock Baptist Health Medical Center-Arkadelphia Baptist Health Medical Center-Heber Springs
Licensed Beds 871 492 225 120 120 103 72 60 49 36 25 25
Total Licensed Beds: 2,198
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