Bankstown Sports Group Gaming Rules – June 2025 1. The Club may refuse any person the right to play or continue to play a gaming machine at its discretion at any time without giving any reason. 2. Players must always comply with all legal requirements and the Club’s constitution. 3. The Club may withdraw or amend any of these Conditions at any time at its discretion. Any change becomes operative immediately after it is displayed anywhere in the Club. 4. A person in the Club shall not: A. ask or require any other person to give or lend them any money; B. give or lend money to any other person, or C. take any actions to recover monies claimed from or owed by any other person. 5. Legal proceedings and Club disciplinary action may be taken against any player who maliciously damages a machine, makes a fraudulent claim, fails to report a machine malfunction, uses undue force playing a machine, uses a machine for the intent of money laundering, or breaks any of the Club’s gaming machine rules.
Player Identity 6. It is illegal for minors to access and play gaming machines. 7. You must not use another person’s club membership card or permit another person to use your club membership card. 8. The law requires all gaming machine players to provide the Club with their full name, address, date of birth, and identifying documentation such as a driver’s licence or other suitable documentary proof. The Club may also inquire about the purpose of a customer’s visit to the venue. The Club may prevent you from playing if you do not satisfactorily comply with these requirements. 9. Prize winners may be required to provide additional identifying information. The law requires the Club to retain the player’s information for a period of time and to provide certain information to government agencies, including NSW Liquor and Gaming and AUSTRAC. 10. A copy of the Club’s privacy policy is available on the Club’s website.
Player Safety & Awareness 11. Gaming machines provide information regarding their individual game mechanics and winning combinations. Players should familiarise themselves with how to play and the combinations that entitle them to a prize before commencing play. 12. If a player has set a limit via voluntary pre-commitment, and their limit has been reached, the previously agreed and personalised next steps will be conducted. The member will no longer earn Reward Points or gain entry into any club promotion until the limit is reset (after the agreed ‘rest period’ has expired.) 13. The Club wants to ensure all members and visitors have a positive and enjoyable relationship with the venue and conducts Welfare Checks on players at risk of gambling harm. All encounters are digitally logged in an online Customer Relations Management System. Players who exhibit signs of distress will be asked to take a break from gambling for 24 hours up to 2 weeks.
Self-Exclusions 14. The Club is a member of ClubSAFE Premium, the preferred responsible gambling program in NSW. It is a Multi-Venue Self-Exclusion Program (MVSE) designed to assist people with a gambling problem self-exclude from multiple venues around where they live, work and socialise. Speak to the manager on duty about how to self-exclude. 15. The club also participates in the BetSAFE multi-venue Self-Exclusion program.