THE JOURNEY WE SHARE
INNOVATION, CONNECTIVITY AND SUSTAINABILITY
With a large modern fleet of ferries and fast ferries, the company offers passengers an excellent service, with continuous advances in digitalisation that translate into high levels of satisfaction and loyalty.
Baleària is Spain's leading shipping group in the maritime transport of passengers, vehicles and goods. Ships 50 Employees
The company, chaired by Adolfo Utor, is a 100% domestically owned enterprise that plays a strategic role in territorial cohesion and the economic development of the regions where it operates, ensuring daily, reliable, and efficient connectivity. The group has consolidated its position as one of Europe’s leading maritime operators following the acquisition of Armas Trasmediterránea.
It is currently the only Spanish shipping company that ensures daily connectivity between the mainland and the Balearic Islands, the Canary Islands, Ceuta and Melilla. With a presence in five countries, Baleària is consolidating its international expansion process with significant growth in routes to Morocco and Algeria.
The company is also a benchmark in sustainability. Baleària is a pioneer in the decarbonisation of maritime transport and is ahead of the curve in complying with environmental regulations, with constant investment enabling the use of more sustainable fuels, the electrification of ships and the implementation of measures aimed at eco-efficiency. The shipping company has established itself as a benchmark company, offering job stability and opportunities for professional development.
Baleària maintains a solid network of strategic alliances that reinforce its character as a responsible and socially conscious company. This commitment is embodied in the initiatives promoted by the Baleària Foundation.
All this activity is based on four corporate values, which underpin a business vision based on innovation, sustainability, solvency and responsibility.
4,500 Coutries
5
BUSINESS MODEL
Baleària offers a combined maritime transport service for passengers and goods.
which currently accounts for around two-thirds of its activity. Meanwhile, goods transport is characterised by safe, reliable and efficient operations, which are key to ensuring supply and connectivity. The company is undergoing a process of sustained expansion, with a growing international presence: international routes already account for around 30% of its turnover.
Passengers
6.5 M Cargo
8.3 M
The shipping company plays a strategic role in territorial cohesion and in promoting the economic and social development of the regions in which it operates. Maritime transport is an essential service for trade and the economy. In recent years, Baleària has experienced significant growth in passenger transport,
The shipping company's growth is based on an operating model that requires significant investment, particularly in the renewal and modernisation of its fleet. This ensures competitiveness, efficiency and quality of service. As a result, Baleària has adopted a long-term vision with a clear commitment to permanence.
PASSENGERS
Baleària places the passenger experience at the heart of its service model. The journeys are comfortable, efficient and highquality, supported by digitalisation and a wide range of onboard services.
Accommodation
Baleària's ships offer a wide variety of accommodation options tailored to the needs of each passenger. From different categories of seats—Standard, Superior, VIP and Exclusive, depending on the ship—to different-sized cabins, equipped with private bathrooms, air conditioning and other services that guarantee comfort on board.
On-board services
The travel experience is complemented by a range of innovative, valueadded services. Baleària offers an audiovisual content platform, internet connection, QR technology access to accommodation, video surveillance for pets and a chatbot to provide information and assist customers. Onboard catering prioritises local products and there is a wide variety of food options, including vegan, gluten-free and halal alternatives on certain routes. In the high season, the company enhances its range of family-friendly leisure activities with workshops and children's entertainment. Baleària also has pet-friendly accommodation that guarantees the safety and well-being of animals.
Quality and continuous improvement
Baleària regularly invests in the improvement and renewal of its fleet. The goal is to offer impeccable service and increasingly comfortable environments. Satisfaction surveys reflect growing customer confidence and loyalty, with very positive ratings and a high percentage of users who describe the service as excellent.
Overall satisfaction
8.2
Baleària Club
The Baleària loyalty programme offers its members benefits and discounts through points that are accumulated when travelling.
Members
828,000
GOODS TRANSPORT
Baleària plays a crucial role in ensuring the transport of goods and the logistics chain, thereby contributing to social and economic development in the regions where it provides its services.
Its integrated logistics model allows it to meet the needs of customers and communities, guaranteeing the continuity of the supply chain in regions beyond mainland Spain, while promoting the responsible management of its operations and contingency plans to make it the most reliable shipping company.
Reliability
The shipping company's large fleet guarantees its service and provides an immediate response to any
contingency, ensuring that there are alternatives available to ensure continuity of service in the event of incidents.
Flexibility
Baleària's model stands out for its adaptability in meeting both market demands and the specific needs of each customer.
Punctuality
The company has a modern fleet that guarantees the quality and lead times of the supply chain thanks to its excellent punctuality rate.
Complex logistics chains
Baleària is a benchmark shipping company for large food chains, as it has customer-specialised teams and is able to adapt to the pressure of the logistics chain and the difficulty of managing seasonal peaks.
Digitalisation
For years, Baleària has focused on digitalising the entire freight transport cycle to streamline port operations, enable customers to better plan their logistics, and make travelling more comfortable for carriers.
GREEN COURSE
For years, Baleària has been committed to eco-efficient and sustainable shipping, which helps protect the environment while offering a competitive service.
of its fleet to operate with net zero emissions. In addition, Baleària is researching the use of promising alternative energies with zero-emissions potential, such as green hydrogen and synthetic fuels.
Electrical power
Baleària is a global leader in energy transition, with a multi-pronged decarbonisation strategy.
Sustainable
fuels
Efficient fuel management is essential to reducing the impact of emissions. Baleària has made significant investments in a fleet with dual engines, a versatile technology that allows it to operate with different, more sustainable fuels.
Since 2019, Baleària has regularly been using natural gas, This has enabled it to improve its eco-efficiency ratio. In 2025, it incorporated biogas on some routes, enabling part
Since 2023, Baleària has been operating two electric-powered ships, and in 2025 it began the construction of two 100% electric catamarans that will be used on the first green corridor between Europe and Africa. In addition, it is equipping part of its fleet with OPS systems, which allow vessels to connect to the land-based electricity grid while docked, reducing emissions and noise.
Operational measures
The shipping company is implementing a series of operational measures to improve fuel efficiency and, consequently, reduce pollutant emissions. The Fleet Control Tower monitors its ships' data in real time. It also keeps up to date with any energy-efficient technology that can be applied to its vessels.
European projects
With the support of the European Union, Baleària is participating in projects aimed at promoting the transition to clean energies.
Carbon footprint -13,500 t C02 e -2.85% t C02 e / mile
Miles sailed 1.9 M
Greenhouse gas intensity (GHGI) -5.25%
2019 Natural gas
2023 Electric propulsion
2025 Biogas
2028 Green Corridor Spain Morocco
2030 Green corridor Valencia Palma
2050 Zero emissions
SOCIAL COMMITMENT
Baleària defines itself as a responsible and committed company, engaged in the social and economic development of the regions it links together, and the well-being of their inhabitants.
Baleària Foundation
Baleària's commitment to society takes the specific form of the Baleària Foundation programs, founded in 2004 with the aim of improving the social cohesion, cultural fabric and environmental sustainability of the regions where the shipping line operates. The Foundation collaborates
Local suppliers
Baleària plays a driving role in the economy of the regions in which it operates, mainly through its commitment to local suppliers, who share the same values as the shipping company.
Job creation
Baleària offers new job opportunities and boosts the economy by generating employment. The shipping company has a stable workforce and promotes diversity and equality. It also has the Top Employer seal, which distinguishes it as a benchmark employer brand in Spain for initiatives linked to talent management.
SDG
As a member of the Spanish Global Compact Network, Baleària has taken on board the United Nations Sustainable Development Goals.
Sustainability Report
Meanwhile, since 2009, Baleària has publicly and transparently reported its activities to all its stakeholders in the Sustainability Report.
Local suppliers
78%
