Hertfordshire Partnership University NHS Foundation Trust (HPFT)
SEWARD LODGE ANTI-LIGATURE REFURBISHMENT PROGRAMME
Project Details
CLC delivered a comprehensive anti-ligature refurbishment programme at Seward Lodge, a 16-bed specialist mental health and dementia care unit in Hertford. Working with HPFT and WT Partnership, the project focused on creating a safer environment for vulnerable residents through the removal of potential ligature risks while maintaining a comfortable, non-clinical setting.
Over an eight-week programme, all 16 patient bedrooms and 20 bathrooms were upgraded from traditional fixtures and fittings to anti-ligature compliant standards. High-risk fixtures were removed and replaced with specialist anti-ligature products, including door hardware, ironmongery, sanitaryware and bedroom accessories. Additional improvements included bathroom upgrades, communal corridor works and lighting adaptations within the communal garden gazebo area.
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I am extremely happy with the quality of work that was delivered by CLC –we’ve inspected the work on a couple of occasions and it’s been done to a very high professional standard. From day one, we found CLC to be very professional, very organised, very polite and courteous towards our staff, our service users – very respectful of the type of service we provide and how they manage themselves around our service users.
Service Manager
SEWARD LODGE, HPFT
Challenges
The primary challenge was delivering extensive refurbishment works within an operational mental health and dementia care facility. Resident wellbeing, staff safety and service continuity remained the highest priorities throughout the programme.
To minimise disruption, works were delivered across four carefully managed phases, with each phase completed within a two-week period. This enabled NHS staff to safely relocate residents before works commenced and return them to their rooms once completed.
Close coordination between CLC, HPFT clinical teams and WT Partnership ensured all works were carried out safely and efficiently. Strict programme management, clear communication and flexible working practices allowed the project to be delivered on schedule while maintaining a clean, safe and fully operational environment.
Specifications
Anti-ligature bedroom conversions
Anti-ligature door hardware
Anti-ligature sanitaryware
Anti-ligature ironmongery
Anti-ligature bathroom upgrades
Electrical adaptations
Communal area improvements
Gazebo lighting upgrades
Decoration
Collaborative Delivery
CLC has an established relationship with HPFT, delivering refurbishment, maintenance and compliance projects across a range of healthcare environments. Our experience working within live NHS settings and specialist mental health facilities provided confidence that the project could be delivered safely and effectively.
Regular communication with NHS staff, estates teams and project stakeholders ensured programme milestones were achieved without impacting day-to-day operations. The successful delivery of the project further strengthened CLC’s ongoing partnership with HPFT and demonstrated our specialist capability within sensitive healthcare environments.
rooms made anti-ligature compliant 100% Project in Numbers
Client Benefits
Enhanced Safety
Potential ligature risks removed throughout resident accommodation.
NHS Compliance
Facilities upgraded to meet current mental health standards.
Operational Continuity
Facility remained operational throughout the refurbishment programme.
Improved Environment
Modern, comfortable and non-clinical living spaces created.
Reduced Risk
Lower future risk of self-harm related incidents.
