Who are Concept
Delivering trusted refurbishment, property maintenance, and compliance solutions across the UK.
a leading property maintenance, refurbishment and compliance provider
(Bright blue pins
Concept is part of Axis CLC, providing a full range of property maintenance services, including refurbishment, fire safety, decarbonisation, and planned maintenance services.
Our specialist teams deliver complete, end-to-end solutions, reducing risk while maintaining control, quality, and compliance.
PROJECTS DELIVERED
4800+
Our focus is clear: deliver infrastructure solutions that exceed expectations, supported by safe working practices and strong client partnerships.
We deliver specialist, essential services across complex, secure, sensitive, high-risk, and regulated estates. These critical environments demand expertise, experience, trust, and consistent quality, which form the basis of our long-term client relationships.
22+ YEARS OF EXPERIENCE
CLIENTS 98%
CLIENT SATISFACTION
GROUP REGIONAL OFFICES 118+
CONCEPT REGIONAL OFFICES
8
208+ EMPLOYEES
26
NATIONAL SUPPLIERS
700+
Trusted Expertise. Proven Capability.
Concept maintains high standards through structured training, certification, and clear compliance processes. All personnel undergo comprehensive DBS checks, supported by a strong focus on safety across every project. We protect client data through robust cyber security controls, with our Cyber Essentials accreditation demonstrating our commitment to safeguarding systems and sensitive information. Our ISO accreditations further reflect our approach to quality, safety, and environmental responsibility. Across refurbishment, fire safety, and energy projects, we deliver safe, reliable results with minimal disruption.
Concept has six core values that reflect who we are across the business. They define how we operate, what we believe in, and how we work - with each other, with our clients and customers, investors and with the communities we serve.
TRUST
We are built on trust.
We deliver on our promises, and we do the right thing. We work in a way that is honest and fair. We value transparency and act with professionalism and integrity towards our customers, our partners and each other.
CUSTOMERS
We put customers first.
Everything we do begins and ends with our customers. We seek to understand their needs and deliver excellence. Everyone at Concept has a role to play in building longterm client relationships based on the quality of our people, the value of our services and the high standards we set.
We invest in our people.
We equip our people with the knowledge, skills, and expertise to deliver quality service every time. We also invest in technology and best practices to continuously improve the services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals.
Our values ensure we are all working from a shared base, consistently applied across our organisation.
We prioritise safety.
Safety is our licence to operate. Nothing is more important than the health, safety and wellbeing of our colleagues and the communities we serve. We are unrelenting and uncompromising in our commitment to achieving Zero Harm.
We succeed together.
We are inclusive, diverse and together – we work as one team. Our people are passionate about knowledge sharing, adopting best practices and embracing new ideas to ensure we consistently deliver the highest quality projects to our clients. TEAMWORK
We make a positive impact.
We strive to have a long-term positive impact on the communities where we operate. It is our responsibility to manage our activities and maximise the positive environmental, social and economic impacts that we deliver for the communities and clients that we serve.
Supporting critical buildings and social infastructure
Refurbishment
Working across both the public and private sectors, our refurbishment service transforms properties into safe, sustainable and comfortable spaces for communities to thrive.
Energy Efficiency Fire Safety
Accessibility Renovations
Futureproofing Kitchens & Bathrooms
Windows & Doors Modernisation
Restoration
Fire Safety
Delivering end-to-end fire-safety solutions, from initial riskassessments to the installation and maintenance of fire-stopping solutions, ensuring compliance and safety.
Fire Door Replacement Fire Door Sets
Compartmentation Emergency Lighting
Penetration Seals Cladding
Smoke & Fire Alarms Sprinkler Systems
Cavity Barriers
Decarbonisation
Helping clients to achieve a sustainable future through our programme of decarbonisation, retrofit services and fabric-first, energy-saving upgrades.
Insulation & Roofing Windows & Doors
Solar PV (EV) Charging Point Installations
Air Source Heat Pumps
Ventilation Systems Damp & Mould
Energy Controls
Mechanical & Electrical
Employing a team of Mechanical and Electrical engineers, delivering a turnkey approach to design, delivery and commissioning of critical infrastructure projects across the country.
Design Reactive Delivery EICR
Planned Maintenance BAFE Lighting
Lighting Design Critical Infrastructure
EV Charging Solar
Planned Maintenance
We keep your properties running smoothly, your people safe and your operations on track, with a proactive approach to maintenance that protects what matters most.
Windows & Doors Kitchen & Bathrooms
Plumbing Ventilation Roofing
Energy Efficient Installations Electrical
Repairs & After-Care Redecoration
Building Fabric Maintenance
Building Compliance
A fully integrated, end-to-end
Complete Compliance Solution keeping buildings and people safe.
Legionella Control Water Hygiene Solutions
Damp & Mould Management
Passive Fire Protection Active Fire Systems
M&E Safety Asbestos Removal
HVAC Efficiency Accessibility & Security
Responsive Repairs
Our 24-hour responsive repairs minimise downtime, ensure operational efficiency and protect properties against damage.
Plumbing & Drainage Electrical
Gas & Heating Leaks & Floods
Burst Pipes Exterior & Roof Repairs
Voids Emergency Repairs
Damp & Mould
Barton Peveril Sixth Form College
Internal Refurbishment
Concept completed a comprehensive internal refurbishment focused on the Hampshire Building, delivering a full reconfiguration to support modern teaching and student use. The works created a new student hub, a lecture theatre, and a range of seminar rooms, alongside refurbished classrooms, study areas, and staff facilities. Each space was designed to provide flexibility, comfort, and long-term usability.
Education | Refurbishment
Duration: 7 Months
Value: £2.7m
Redecoration Structural Infill
M&E Service Upgrades Skylight Installation
Fire Safety Upgraded WC Facilities
Mechanical and electrical upgrades supported the new layouts and improved performance across the building. These works included enhanced lighting, updated fire safety systems, and alterations to existing services. Internal finishes included new partitions, suspended ceilings, flooring, and full fire stopping, followed by testing and commissioning to meet statutory and CDM requirements.
Innovations, Challenges & Solutions
Delivering extensive internal works within an operational sixth form college presented challenges around access, noise, and safeguarding. We addressed this through detailed phasing, clear coordination with the college, and strict control of working areas. This approach allowed teaching and learning to continue without interruption.
We also introduced a new roof light to bring natural light into central areas, improving internal quality and user experience. New furniture and upgraded WC facilities completed the transformation, resulting in functional, well-lit, and modern spaces that support daily use and future growth.
View the Case Study & Video
St George’s Church
Conservation Refurbishment
Delivering a comprehensive refurbishment and lifecycle upgrade while safeguarding the church’s historic character. Concept carried out a full mechanical and electrical replacement alongside significant fabric repairs at St George’s Church, Bulford. Located adjacent to Bulford Camp, the project required additional precautions to avoid any disruption to live military sites and operations.
Heritage | Defence | Refurbishment
Duration: 11 Months
Value: £2.3m
Redecoration M&E Upgrades Lighting
Fire Safety Alarm Systems Roofing
Conservation Works Flooring
Mechanical works included installation of a new Low Temperature Hot Water system, upgraded electric and infrared heating, improved boiler room ventilation, and renewed domestic water services. The electrical infrastructure was fully replaced, including distribution, lighting, surge protection, earthing upgrades, and a Category L1 fire alarm system, supported by a new Building Management System and integrated PA.
Innovations, Challenges & Solutions
Delivering a full services replacement and fabric refurbishment within a historic church required careful coordination and technical control. Integrating modern mechanical and electrical systems into a heritage structure presented challenges around routing, fixing methods and protecting original features. We addressed this through early design coordination, detailed surveys and close collaboration with conservation specialists to ensure new installations did not compromise the building fabric.
View the Case Study
Alford Schools of Military Music
Comprehensive Refurbishment
A comprehensive refurbishment thats scope covered the ground, first, and second floors, with a full stripout to enable structural repairs and a complete internal refurbishment.
We strengthened and restored floor and wall structures and completed extensive roof works across the lower, top, and barrel roofs. This included the removal of existing materials, treatment, insulation, and installation of new roof lights to improve daylight and reduce energy demand.
Defence | Refurbishment
Duration: 18 Months
Value: £7m
Reconfiguration Structural Repairs
Roofing M&E Installations Heritage
University of Southampton
Optic Lab Upgrades
Concept refurbished and reconfigured internal spaces to create high-performance optical laboratories designed to support the training of future healthcare professionals. Delivered within a live academic environment, the works followed a phased programme to maintain safe access and minimise disruption. The project included the installation of lab-grade mechanical and electrical systems, with full commissioning and handover to provide compliant, ready-to-use facilities.
View the Case Study
Education | Healthcare | Refurbishment
Duration: 10 Months
Value: £1.1m
Gas Line Installations HVAC Systems
Tailored Lighting Electrical Upgrades
Dorset & Wiltshire Fire & Rescue
Fire Safety Works
We worked across four unoccupied, one partially occupied building. To minimise disruption to the users, we strategically phased the work, carefully managing all activities in the occupied building.
During the project, changes to the original scope of work required additional after the initial ones had been placed. Working closely with the client, we adapted our approach to accommodate efficiently, ensuring seamless progress and the successful completion of the fire door installations.
Defence | Fire Safety
Duration: 10 Months
Value: £1.8m
Redecoration Heating Pipes Fire Doors
Penetration Seal Emergency Lighting
Pewsey Downs
Solar PV Pump House
We worked as part of a wider project team to remove an existing diesel powered pump house and provide a new off grid facility supported by solar photovoltaic panels. The works formed part of a wider sustainability programme to reduce reliance on fossil fuels and improve long term operational efficiency. The remote location limited access and deliveries, so we planned the logistics with the project team to complete the works safely, on programme, and to the required standard.
View the Case Study
Local Authorities & Government | Decarbonisation
Duration: 2 Months
Value: £165k
Solar Photovoltaic Panels
Electrical Carbon Reduction
Energy Efficiency
Hear from our valued clients about their experiences
“The work that’s been done over the last 18 months has really re-made it, it’s like a new facility inside the school of music but of course with all the heritage and character of the old detention quarters, so we’re very pleased.”
PRINCIPAL DIRECTOR OF MUSIC, ROYAL MARINES
“We would like to extend our heartfelt thanks to Concept for the exceptional work they undertook during their time with us. Their professionalism, expertise, and dedication were evident in every aspect of the project.
From the outset, the team at Concept demonstrated a high level of skill and meticulous attention to detail. Their ability to manage the project efficiently while ensuring minimal disruption to our daily operations was particularly commendable. The contractors were considerate and respectful of the hospital environment, maintaining a clean and safe workspace at all times.
We were particularly impressed by their ability to adapt to the unique challenges of working in a healthcare setting. The team’s commitment to quality and their proactive approach to problem-solving ensured that the project was completed on time and to the highest standards.
The improvements made have significantly enhanced our facilities, and we have received numerous compliments from both staff and patients. We are grateful for the hard work and dedication of the entire Concept team.
Based on our positive experience, we wholeheartedly recommend Concept for any future projects. Their professionalism and expertise make them a valuable partner in any endeavour.”
SOUTHAMPTON GENERAL HOSPITAL
“At relatively short notice, Concept fitted a kitchen in the Quartermasters Department. The original was dilapidated and depressing. The strip out and reinstall were completed quickly and professionally. The tradesmen were extremely polite, gave regular progress updates, and finished earlier than expected. Concept may not be aware of the positive impact the new kitchen has had on user welfare.”
QUARTERMASTER, MCMULLEN BARRACKS
“I don’t know how to express my thanks enough; the Concept team have been totally professional and are clearly extremely skilled. But what sets them apart is that they are also genuinely helpful and friendly people. And that counts for so much these days.”
MINISTRY OF DEFENCE
“Working with Concept was very straightforward; they were responsive and respectful during the whole project. Barton Peveril isn’t an easy environment to work in; you’re having to deal with children being on site and manage the legalities that come with it. You wouldn’t have known they were here most of the time, and they were always friendly. We are delighted with the project’s outcome.”
BARTON PEVERIL SIXTH FORM COLLEGE
“We have had the official word to say that we successfully passed the BM Trade audit which took place last Friday on the MEP & Pass Office Project. As you were all aware this audit was high profile within Amey defence and needed a positive outcome. Thank you all for your hard work and support (above and beyond the call of duty at times) that has resulted in us passing the audit with flying colours.”
AMEY DEFENCE SERVICES
Champions of Sustainability and Community Engagement
These three pillars underpin everything we do to fulfil our social and environmental responsibilities as a business.
Our People
We believe in creating a positive social impact through our volunteering programme. Each member of our team across the Axis CLC group is given one working day per year to volunteer to an organisation of their choice to give back to our communities.
Our Community
We work closely with communities across the UK and understand the challenges being faced by our wider society. We want to be part of the solution which is why we constantly seek to maximise our social value through positive contribution.
Our Environment
Sustainability is at the core of our ethos to build a purpose-driven business that seeks to reduce our carbon emissions, develop an ethical supply chain and contribute to a better future for all.
£4.8m
3,421
2,212
69%
98.7%
“At Axis CLC, we believe that maintaining critical infrastructure is about more than technical excellence – it’s about stewarding the spaces where our communities live, learn, heal, and find safety.
This perspective drives our commitment to go beyond simply reducing our environmental footprint. Instead, we’re focused on creating lasting positive change in every community we serve…
Our Responsible Business Report outlines how we’re transforming our approach across environmental stewardship, social impact, and sustainable governance. We’re not just aiming for net zero – we’re working toward net positive impact, where every project leaves communities and environments better than we found them…
Being a responsible business isn’t separate from being a successful business –it’s the foundation of our future”
RICHARD MORRIS CEO of Axis CLC
TONNES
Chichester Office (Head Office) 01730 816 021
Darlington Office 01325 744 969
Exeter Office 01392 573 280
Gatwick Office 01293 804 662
London Office 02077 086 190
Portsmouth Office 02392 661 786
Southampton Office 02380 611 700
Worcester Office 01905 354 082
Email: