December 2021
Issue no 1
Mill Rythe Coastal Village presents
Merry Christmas to all our Owners
Park Life Wow, what a year it has been! I remember early May preparing to open the doors to the all-new Mill Rythe on the 17th of May (at this point we were still waiting for the grass to be laid) and crossing my fingers that we would make it. Thankfully, we did, and we haven’t looked back at all.
Toby-Ellyatt Dawson
General Manager
We welcomed our very first Owners Sharon and Jenny at the start of June and have gone on to welcome over 26 Owners in the last 5 months. This really goes to show just how loved Mill Rythe continues to be.
It was delightful to see so many Owners at our first Owners event at the start of November, I felt a real sense of pride with the community we are building here between not only our Owners but also with the whole team. A special thank you to Carmen Iuganu who organised this debut Owner event, she really does put her heart and soul into everything she does, and we are very lucky to have her. 2021 has been a difficult year for so many of us and I am looking forward to 2022 and beyond where I hope the pressures on stock and materials start to ease. I hope you share my excitement for 2022 and Phase 2, which has already commenced ready for Easter 2022. With the
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success of the Missing Squirrel, I am so excited to get the keys to our newest Restaurant and Entertainment venue. We will further develop the outside spaces by the rear of the pool and introduce a Splash Pad and an outdoor seating area for the new restaurant, complete with fire pits, so get your marshmallows ready! We will also be building more holiday home pitches and opening the nature reserve towards the seaward side of the park. This will be perfect for people to enjoy afternoon walks to the lake to unwind and spot all manner of wildlife. We have various other schemes and landscaping works planned, which we will update you on soon. This year we will also further our plans to be more environmentally friendly with the addition of solar panels to be installed onto the roof of the Leisure Centre, we will be changing our LPG to a new blended BioLPG for the areas of the park that rely on gas, and we are working with various environmental specialists to make sure our landscaping, especially the nature reserve, is as friendly as possible for flowers and wildlife to blossom. Any trees that are removed will be sent to be used as biofuel locally, and any we relocate will be replaced within the landscaping project for phase 2. We will also be removing all single use plastic from our food and beverage venues from January. The team and I wish you a Merry Christmas and I hope you join me on New Year’s Eve to raise a glass to a successful but somewhat unusual 2021 and celebrate the start of what is set to be an amazing 2022.
@MillRytheAwayResorts
@AwayResortsUK
@AwayResortsHolidays
2022 Events... We are delighted to present to you your 2022 Big Park Events calendar, get these dates in your diaries! These dates may help you decide on your sublet dates too. We are working hard behind the scenes to bring you a fantastic, more extensive Owner Events 2022 calendar too, so watch this space! We truly want to make 2022 our best year for our Owners yet. For more event information & times, please keep an eye on Third Place Social your dedicated owners Facebook page.
Meet our Owner Experience Support Manager; Jackie Let me introduce myself, I joined Away Resorts in March as Owner Experience Support Manager working within the Central Operations Team. With over 30 years’ experience within the industry, mostly as a General Manager on large owner parks I have a passion for delivering the best possible ownership experience for our Owners. I support all aspects of our Owner Experience across all parks following the handing over of your holiday home. Firstly, thank you for feeding back your thoughts through various channels this year and to those of you that have completed the surveys. These have been very insightful and guided me and the teams on the parks on what we need to do to improve the owner experience that we currently provide. As we move towards 2022, we are currently looking at how we continue to improve your owner experience.
Please note, all events are of course subject to change, and some are weather permitting, but we will always do our best to deliver! Music Weekender Friday 8th & Saturday 9th July Colour Festival Sunday 10th July Cream Pie Fight Sunday 28th August
Join us for
Great Weekends this January and February!
Our Holiday Home Sales Office will be open throughout January and February and we have a few extra special weekends planned…. Saturday 15th & Sunday 16th January – Homemade soup and fresh breads Saturday 22nd & Sunday 23rd January – Hot Chocolate, marshmallows and chocolate fountains Saturday 29th & Sunday 30th January – Italian Weekend: Pizza Saturday 5th & Sunday 6th February – Wine and Cheese Saturday 12th & Sunday 13th February – Fizz & Chocolates …so if you are on park please pop in, we would love to see you!
Jackie Fowler
Owner Experience Support Manager
Should you have anything that you would like to share with me please send me an email to Ownerfeedback@awayresorts.co.uk. All feedback whether good or bad helps me and the teams to improve the experience that we offer.
Working towards a greener more ecological future We are embracing our important journey to offset our carbon footprint and we are now going digital wherever we can. We are proud to be partnering with Tomorrow’s Forests and for every holiday home we sell, we are planting a tree to help fight climate change and to do our bit to protect our planet. We are also supporting Surfers Against Sewage through dedicated fundraising and events, to ensure we can keep our beaches and beautiful British coastlines safe for everyone to enjoy. As well as this, we support local businesses and local heroes all badged under ‘Hug a Hero’. To find out more about our journey towards protecting our planet and sustainability please visit www.awayresorts.co.uk/about/giving-back, or just scan the QR code below!
Proud partners of...
Helping to take action, shouting loudly for our oceans!
We’re giving something back!
For every holiday home we sell we plant a tree in the UK working with...
TOM
O R ROW’S
FO R ESTS Open up your phone camera and
scan me!
Supporting national and local charities
Host Away with
New for 2022: Peace of mind Repair Cover Plan Your own dedicated Sublet Team
Let your holiday home work for you! Our popular Host Away Letting Scheme enables you to let your holiday home to holidaymakers on the dates you are not using it. We will take care of everything for you, so rather than your holiday home sitting empty, this is a great way to bring in additional income and help you offset some of your running costs! Ho Aw hh wit ayaywit HoststAw for New New for 2022: 2022:
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See your 2022 Letting Guide for more information, or call or email the team who will be happy to help answer any questions on: 02392 460 044, Millrythe.sublet@ awayresorts.co.uk
Recommend a and get £500 off your pitch fees!
friend
Refer more friends and you could get up to £1000 account credit! Wouldn’t it be great if your friends owned a holiday home here too, to enjoy the park with and spend more quality time together! If you know anyone who would love it as much as you do, why not recommend them? If they go ahead and purchase a holiday home through us, completing within 12 months of your referral; we will give you an account credit of £500 as a big thank you! If you then recommend a second person you will get £750 account credit, and a third you will get £1000 account credit! We will make it really easy for you and your friend too, there is no hard sell here – just pop along with them to Holiday Home Sales and we’ll show them around the park, or ask them to call us on 02392 311 070 and quote ‘I’ve been referred by (your name)’, or grab an Owner Referral Form from us, fill it out and we’ll do the rest!
Why Host Away with us? Hear from our Owners:
In
2021 Sandy Balls
Owners earned over £2,122,000 subletting their holiday homes
from
We were a bit nervous about subletting at first as, of course, we wanted to keep our lovely new lodge looking and feeling as good as new for as long as we could! However our experience has been very positive, the Lodge is returned to us in excellent condition and so far we have only lost 1 champagne glass so obviously someone was loving our lodge as much as we do! The team are extremely helpful, guiding us through the process and answering any queries with knowledge, respect and good humour. Mr & Mrs Oakley, Owners, Sandy Balls
Important reminders! Drain down, contact details & documents needed It’s so important to protect your lovely holiday home over winter, so if you haven’t already, please return your drain down forms to us asap! If you need a new form or any further information, just pop in or email/call Owner Services who will be happy to help. We need to ensure we stay up to date with your contact details so we can stay connected! Sometimes there could be important messages we need to get to you quickly, so please take a minute to pop in, or call us to check we have your details correct. You might have changed your mobile phone number, address or email address etc since we last updated our records for you.
We also need up to date copies on file of your:
•
Holiday home insurance (every year)
•
Annual gas safety test if applicable (every year)
• •
Electrical test (every 3 years) Proof of address – council tax & utility bill within last 3 months (every year) So please do get these copies to us at your earliest convenience, thank you.
We wish you a
Merry Christmas and a Happy New Year! We hope you have enjoyed ownership at Mill Rythe so far, we are so excited you’re a part of it and we hope you will love and benefit from what’s to come: • Brand new fabulous family dining venue with entertainment • More new bases for our holidaymakers and holiday home ownership • Outdoor splash zone • Accessible Holiday Homes These images are for illustration purposes only – subject to change.
Everything correct at time of going to print but is subject to change, please go to your Third Place Social Facebook page for all the latest news and updates.