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JANUARY 2024

In this Issue Joel Chimoindes, CEO of Nuvias UC : What’s Next for the changing comms market? ISE PREVIEW : ISE 2024 – the dawn of a new paradigm?

AV News Awards Finalists 2024 1

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AV NEWS AWARDS

The 2024 AV News Awards have set a new record for nominations in all 15 awards categories. As usual, we are not announcing finalists in the personal Awards categories – we will announce the Winners at the Awards Presentation Ceremony, held at ISE 2024 in Barcelona on the opening morning of the exhibition. Good luck to all our finalists, and many thanks to all of those who invested time and energy to submitting nominations.

FEATURE AV NEWS AWARDS

Kinly

AV Reseller/Integrator of the Year Tateside Over the past year, Tateside has tackled some complex installations, expanded into new markets and introduced an AVaaS approach to its projects. The Managed Services solution provides both new and existing clients with comprehensive technology packages that cover the entire system lifecycle - something that makes Tateside stand out from the rest. Our AV-as-a-service (AVaaS) option allows businesses to spread the cost of AV purchases, regularly refresh hardware and software, outsource critical support and maintenance and scale up or down if necessary. Recently, it has become the preferred model for companies that are looking for cost-effective, flexible and scalable solutions – and it’s something that Tateside is a pioneer of. The integrator’s ‘Managed Services’ solution is what makes it stand out from the competition. The solution includes full system design, installation, and maintenance by Tateside’s London-based support team throughout the duration of an agreed contract term, which can range from 12-60 months. Managed Services is available globally to accommodate the needs of multinational clients across several sectors, including corporate, hospitality, medical and education. Soho House Brighton is just one of Tateside’s clients that benefit from the peace of mind provided by ongoing support in the form of a Service Level Agreement (SLA).

Kinly is driven by a passion to succeed for its clients and its employees. Over the past 12 months it has undergone several transformation programmes with a goal to improve customer satisfaction, efficiency and agility. Kinly focused on improving operational stability by introducing new tools, systems, processes and ideas that have a direct impact on delivering customer excellence. Additionally, Kinly has focused heavily on its CSR initiatives making major improvements in its sustainability goals and ensuring its employees have a workplace and culture that offers inclusiveness, openness and an environment in which they can thrive and ‘be proud of’. Kinly is one of the largest AV and UC systems integrators globally. It has over 25 years’ experience, revenues over 290 million, 1100 employees and a truly global reach with 21 offices located across EMEA, US and APAC. With some of the industry’s most knowledgeable and experience people in its global workforce, it has over 5000 years of experience and expertise combined. Ten percent of its employees are AVIXA CTS qualified, and it has over 3200 industry certifications across 250 people in its business. In 2022, Kinly closed over 1000+ projects and achieved an impressive CSAT feedback score of 4.88/5 for projects and a CSAT score of 4.78 for service.

IDNS Over the last 12 months, despite rising costs and global shortages, we’ve stuck to our commitment by continuing to make a difference. We’re proud to have delivered the UK’s first immersive LED learning space and the most extensive EdTech Schools Programme for AV technology in Wales. Through new partnerships, we’re also providing pioneering technology and valuable insights into space utilisation. We’ve published our Net Zero strategy mapped to scopes 1, 2 and 3, to become carbon neutral by 2050. We also successfully launched our first-ever in-person events focused entirely on future technology to support digital transformation across the public sector.IDNS designed and delivered the UK’s first LED immersive space for education at the UWTSD. It answers the many challenges of using virtual reality in education and sets a new standard for immersive learning. IDNS was appointed as the trusted integrator to deliver the most extensive EdTech Schools Programme for AV technology as part of the Hwb programme. In a 6-month delivery period, IDNS supplied and installed over 11,500 products across 21 of the 22 local authorities in more than 1,000 schools. On the back of this success, IDNS has been chosen to deliver the programme’s final stage in 2023-2024.

AV NEWS AWARDS

and entertainment, the display also offers inDigital Signage Innovation formation teractivity with its touchscreen feature. Formed from 16 spliced LED panels, the display is customisable to of the Year suit a broad range of digital signage applications. The LEDStudio CURVUS Series The CURVUS Series from LED experts LED Studio represents a paradigm shift in LED display technology, bringing a new era of flexibility and creativity to LED design and placement. With its flexible modules that can be presented in convex and concave curve formations, CURVUS allows total freedom to break free from the traditional 16:9 mould and is the ultimate tool for designing visual solutions that truly captivate audiences. The craftsmanship, meticulous attention to detail and rigorous quality control measures behind its bespoke framework ensures a high-quality finish, to seamlessly integrate into its surroundings. The CURVUS Series is the first of its kind, being the first flexible fine pitch LED display to introduce a combination of Common Cathode, Flip-Chip and GOB technology. The series sets a new industry standard for quality, efficiency, and sustainability in creative display formations, with other LED manufacturers set to follow suit. This will elevate the pre-existing standard of LED displays used in retail settings, museums, immersive and broadcast.

60” Micro LED transparent touch display from AUO is a key AV innovation, bringing the benefits of Micro LED technology to market, including high brightness, high contrast, wide colour gamut, and fast response time. Its high transparency – a strong differentiating element for this technology – provides clear sight of objects behind the display, and enables digital signage to be deployed in new, exciting and engaging ways.

Clevertouch CM Totem

AUO Micro LED Transparent Touch Display AUO’s Micro LED transparent touch display is an eye-catching, immersive and interactive technology for digital signage applications. Harnessing the latest innovative Micro LED technology, the display delivers higher brightness, enhanced energy efficiency, and superior colour quality over competing technologies. It also provides 60% transparency and a wide viewing angle, with no screen burns or degradation of pixels as seen with OLED. Designed to enrich the visualisation experience of in-

The Clevertouch CM Totem is an exceptional communication tool. it’s user-friendly interface allows businesses and organisations to deliver engaging content effortlessly. The high-resolution display ensures vivid and captivating visuals. The CM Totem's remote management capabilities make it a cost-effective and time-saving solution. Whether it's conveying promotions in retail, enhancing guest experiences in hospitality, or streamlining corporate messaging, this innovative digital signage display empowers businesses to make a lasting impression and respond swiftly to critical situations. Clevertouch's CM Totem redefines the possibilities of digital signage by offering a versatile, integrated, and reliable solution for dynamic communication in today's fast-paced world. Clevertouch CM Totem is a versatile digital signage display designed for multiple sectors, including retail, hospitality, and corporate spaces. It seamlessly showcases full-screen posters and videos, and when paired with a Clevertouch media player, it offers multizoned and live streaming content capabilities. The CM Totem integrates with CleverLive digital signage CMS, providing comprehensive communications and collaboration solutions.

AV NEWS AWARDS

AV Manufacturer/ Developer of the Year Logitech

Avocor R Series The R Series combines the power of Avocor’s industry-leading display technology with Rise Vision’s pioneering digital signage software platform. Designed to support a variety of markets, including education, enterprise and SMB, the R Series reimagines traditional digital signage by combining a display, media player and smart digital signage software, as well as product differentiating remote device management capabilities, into one single ready to go solution. This not only resonates with IT managers and executives looking for efficiency but also aligns perfectly with market trends and customer needs that increasingly favour scalable solutions that enable remote management and maintenance of devices. The R Series combines Avocor’s display technology with Rise Vision’s digital signage software for a problem-solving, straight-out-of-the-box innovation. A key feature of the Avocor R Series is an emergency broadcast override via Rise Vision that enables the rapid deployment of emergency alerts to enhance safety – whether the display is on or off. The R Series features a tamper proof design with no front buttons to accidentally engage, and rear buttons that can be locked down. Additional features include auto-restart after power outages, power on/off scheduling, and over-theair firmware updates to meet the growing demands of managing multiple devices across multiple locations.

Logitech is a leading designer and manufacturer of specialist video conferencing solutions and peripherals, which are designed with a clear focus on user experience and sustainability. With hybrid now the standard model, Logitech ensures that workers are able to perform at their best and collaborate with their teams with confidence, wherever they are. With every product, Logitech aims to improve the experience for employees, enhancing productivity and collaboration. In line with this, it has launched a number of innovative tools this year, powering new ways of working, including an AI-powered headset and video-conferencing bar designed for huddle rooms. Logitech is a true market leader, having the highest market share for mice, keyboards and webcams in the UK. In EMEA it has the highest market share for traditional and USB video devices (no UK specific data available). In the UK Logitech’s mouse market share grew +5.2% YoY to May ’23. Keyboard market share grew +2.5%, with webcams growing 7.6% to May ’23, now accounting for a massive 77.4% of webcams sold. Logitech knows that effective collaboration requires providing users with high quality audio and visuals not just in the office, but wherever work is happening from, whether that’s at home or on the move. That’s why it launched the most innovate headset on the market, Zone Wireless 2 – an AI-powered headset with two-way noise cancellation.

Boom Founded in 2020 and headquartered in Austin, TX, Boom Collaboration develops conferencing and collaboration hardware solutions for a wide array of meeting environments. Boom was born by founders Fredrik Hörnkvist and Holli Hulett who have a natural love for collaboration and a strong desire to address both current and future video conferencing trends, through an agile organization that brings innovation to today’s dynamic and diverse meeting room spaces. Boom believes excellent hardware that delivers smooth video and crystal-clear audio brings the world one step closer and helps customers ac accomplish more together in less time.

AV NEWS AWARDS

Vestel Vestel Visual Solution UK has spearheaded the giant Turkish electronics company’s growth from OEM manufacturer to a major brand name across the UK AV, TV, digital and interactive display markets. Leveraging Vestel’s manufacturing expertise and economies of scale at its 1.3m sqm European manufacturing site, Vestel branded screens offer unrivalled value, reliability and performance. 2023 saw Vestel UK broaden its display and interactive screens range, grow distribution, increase reseller, CMS and integrator partnerships, and host its inaugural Vestel Reseller Awards event. Investing heavily in the UK Vestel is set to become a major force in the UK display industry. With its European manufacturing facility Vestel offers short lead times from factory to UK customers, local parts, service and support, and an enviable reputation for product reliability. Upgrades across the Vestel display range include high-brightness signage, interactive displays for corporate and education and fast System on Chip processors across the range, all offering exceptional value in markets like corporate, retail and education.

using them, safeguarding eyesight is crucial. Education is at the heart of BenQ’s brand and in order to drive this further, BenQ partnered with CENTURY Tech in August, to accelerate learning for pupils across the UK. The partnership enabled CENTURY’s world leading AI-powered teaching and learning platform to be accessible via a bespoke app on BenQ’s interactive displays, providing access to content and resources to save educator time on marking, resource creation and admin. The collaboration also enables educators to gain access to detailed performance data through easy-touse dashboards that enable them to make timely, targeted interventions, while also promoting agency in learning by providing students with access to their own learning analytics. As well as this, CENTURY helps students improve their scores, gives personalised feedback and allows parents and guardians to see their child’s progression.

AV Project of the Year (Audio) d&b audiotechnik for the Østre Gasværk Theatre

BenQ BenQ is a global provider of people-driven products and technologies. For over 20 years, BenQ has maintained a consistent presence, evolving across areas that matter the most and have the greatest impact on the enjoyment and quality of life. Their range of consumer-to-consumer products from professional products to interactive displays includes initiatives such as HealthCare+ technology which gives consumers the assurance that BenQ will continue to enhance people’s lives by creating innovative products and solutions. Over the course of the year, BenQ have proved their dedication education and schools up and down the country through their ClassroomCare technologies. With interactive screens becoming more of a fixture in classrooms, and teachers and students increasingly spending more time

The Østre Gasværk Theatre in Copenhagen is an extraordinary new performance space which uses the power of d&b audiotechnik’s Soundscape system, to take the concept of immersive theatre to a whole new level. Thanks to Soundscape, each spoken word, musical note, and sound effect seems to emanate from the precise location of its source. What’s more, the system gives sound designers an unmatched creative flexibility, enabling them to use d&b Soundscape not just as a straightforward sound reinforcement tool, but as a powerful enhancement to the performance itself, and the audience’s experience of it. The Østre Gasværk installation is a remarkable achievement – an immersive theatre space which aims for visual and aural perfection. Not only does it include Denmark’s first immersive theatre sound installation, but it is also worthy of recognition as part of a landmark in theatre design. The main challenge was the acoustics. The cavernous, circular building with its hard reflective surfaces and domed timber roof presented an acoustician’s nightmare. The task presented to audio integrator Alfa Audio was to design and install a complete 360° immersive audio system. This is a unique theatre project, in terms of its special architecture, its inherent challeng-

AV NEWS AWARDS

es, its ambitious vision and its innovative solutions. The complementary technologies – of which audio and visual innovations play an essential part – together result in a truly spectacular theatre experience for audiences.

TVC Technology Solutions for UK F1 Arcade Bolton-based integrator TVC Technology Solutions has completed another high-profile AV integration project for the second UK F1 Arcade. This immersive Formula 1 racing experience venue in Birmingham is equipped with the latest AV and smart display technologies, creating a fully immersive sensory experience that mirrors the excitement of F1 racing. Key features include 53 motion F1 simulators, a multi-zone audio system, a large LED video wall, and multiple high-resolution screens. TVC utilized advanced technology like Wyrestorm HDMI solutions, Symtrix Prism DSP, and KV2 loudspeakers, enhancing the social and competitive aspects of the arcade. TVC Technology Solutions successfully creates and installs the AV systems for the second F1 Arcade in Birmingham, offering an immersive Formula 1 racing experience through AV. The venue features 53 motion F1 simulators, enhanced by a multi-zone audio system and a large LED video wall, fully backed by Formula 1. The F1 Arcade in Birmingham, like its London counterpart, is part of a growing list of high-profile AV projects by TVC Technology Solutions, showcasing advanced AV integration in premium leisure venues.

es within the club, including live DJ areas, restaurants, meeting spaces and an outdoor swimming pool. Tateside chose products from Martin Audio, Q-SYS, Bose, K-array, Genelec, d&b audiotechnik, Samsung, Pioneer, Blustream, Huddly and Crestron to deliver an enhanced audio-visual experience to guests of Soho House. Tateside recently launched its dedicated Managed Division Services, which provides both new and existing clients with comprehensive technology packages that cover the entire system lifecycle, from design and deployment through to long-term maintenance. Tateside’s Managed Services include full system design, installation, and maintenance by the London-based support team throughout the duration of an agreed contract term, which can range from 12-60 months.

Tateside for Soho House Brighton Soho House Brighton, part of the globally recognised brand of exclusive members clubs, recently underwent a comprehensive AV system installation through Tateside, a leading AV integrator based in London. This complete fit-out aimed to provide Soho House members with a consistent, high-end experience through top-tier audio and visual solutions installed across multiple spac-

AV NEWS AWARDS with workplace ready skills to propel them into AV Project of the Year (XR) them their future careers.

Panasonic for BattleKart BattleKart combines video gaming, augmented reality and electric go-karting to provide an exciting gaming experience. A series of different games are offered with different circuits projected onto the track. Players in their electric go-karts race around the games area, interacting with the AR scenery, bonuses, and other players. Incredibly successful (with more than 1m players since 2015), 25 centres already operational in Belgium, Germany, France, and Austria with new openings planned, including regions such as Switzerland, UK, Saudi Arabia, Dubai, Australia. Panasonic projectors are used in franchises based in exhibition buildings, where ceilings are high, ranging from 10m to 17m tall. BattleKart has used Panasonic’s VMZ Series of projectors in many of its locations. The current range has the world’s smallest and lightest LCD laser projectors in their class. This combination of high brightness in a lightweight, compact and reliable chassis, as well as optimal throw ratio and good lens shift capabilities was an important consideration in their choice of projector. Panasonic was the only manufacturer to offer a zoom lens of 1.09, along with great lens shift functionality and high brightness. This made installing the projectors much easier in these tall buildings and the high brightness delivered great visuals – even from a higher level on the ceilings. The number of projectors and sensors used in each BattleKart facility varies depending on the size and height of the location. But typically, between 30 and 60 Panasonic projectors are used per deployment. The facility also has a unique sensor system that tracks the location of the karts 200 times per second as they move around the track – enabling an advanced anti-collision system. As a result, BattleKart is fast and fun but importantly incredibly safe.

Vitalis for the Transformative Educational Digital Laboratory

Regent’s University is home to the first LED immersive VR power wall in academia, swapping the traditional projection method for a fine pixel pitch solution that delivers a better user and operator experience. The Transformative Educational Digital Laboratory was designed and delivered by Virtalis and utilised its proprietary Visionary Render software with an ongoing training and development initiative to futureproof the solution as the curriculum evolves. The university encourages its students to learn differently, championing a personalised approach to education designed around their ambitions and equipping

Virtalis has replaced the traditional projection method of power wall delivery with LED, selecting a 1.2mm pixel pitch Silicon Core display. The 4.86m x 2.39m VR ActiveWall delivers a higher resolution at just under 4k, a greater contrast and higher brightness of up to 1200 nits. This enhances details within the complex datasets and enables the power wall to be used in all ambient light conditions. The power wall runs at 120 frames per second, enabling the creation of an active 3D environment that allows users to visualise and interact with the virtual world. This can be done by multiple users simultaneously for design reviews, ‘hands on’ training, layout planning, operations and to practice maintenance tasks.

Absen - STS Communication Virtual Production Studio Virtual production (VP) is revolutionizing the filmmaking industry, and one of the leading forces in this transformation is STS Communication, an Italian rental and staging hire company. STS has unveiled its groundbreaking VP studio in Milan, Italy, equipped with a state-ofthe-art curved LED display from Absen, a global leader in LED display solutions. This project is a testament to Absen and STS’s commitment to innovation and its dedication to delivering exceptional VP solutions. The studio boasts several innovative features that make it a game-changer in the VP industry: Curved LED Display: The studio’s centerpiece is a remarkable curved LED display from Absen. This curved design enhances the visual experience and eliminates distracting reflections, ensuring pristine image quality. Precision Image Quality: The Absen PL 2.5 series LED display with 1/8 Scan and Brompton processing delivers exceptional image quality, ensuring that every capture is sharp and vibrant. Immersive Environments: The studio’s capabilities ex-

AV NEWS AWARDS

tend beyond filmmaking, enabling the creation of immersive experiences for a wide range of applications, including commercials, music videos, and product launches. Collaborative Spirit: The project’s success is a result of the strong collaboration between STS Communication, Absen, and Prase Media Technologies, Absen’s regional distributor in Italy. Innovation Hub: The studio serves as a hub for innovation, allowing STS to develop and test new VP technologies, pushing the boundaries of what’s possible in this field. The STS VP studio represents the pinnacle of VP technology, showcasing the transformative power of collaboration, innovation, and a talented team. It is a beacon of inspiration for the filmmaking industry, demonstrating the endless possibilities that lie ahead with VP.

with increased details. The technology also minimises colour variation when viewing from different positions and angles.

AV Project of the Year (Education) Roche/Clevertouch for the South Central Institute of Technology (SCIoT)

AUO for the Epsilon Course at Aniverse Keelung The Epsilon Course (at Aniverse Keelung) is an immersive flight simulation attraction installed by AUO partner Brogent Technologies, featuring a 3M AUO LED dome display as its centrepiece. The display – which features high brightness, high resolution, high dynamic range and wide colour gamut – is combined with a 6-axis dynamic driver’s seat, providing an amazing entertainment experience. Brogent made use of AUO’s ALED technologies to achieve the hemispherical shape of the installation, and AUO sphere image processing technology (powered by an AUO controller) to transform flat images into spherical content to fit the dome display. Epsilon harnesses AUO’s impressive LED dome display to create an immersive 360-degree visual experience, using real-time processing technology to enable players to interact with content instantaneously. The display features 18-bit colour depth and HDR to provide richer colours and smoother gradation for improved immersion. Its 4K resolution image provides striking clarity, whilst the 120fps frame rate creates smoother images

The South Central Institute of Technology (SCIoT) is a hub for digital innovation, offering advanced technical qualifications and courses. Formed through a distinctive collaboration with anchor partners such as Microsoft, KPMG, Activate Learning, and Cranfield University, SCIoT is part of the National Institutes of Technology. Roche AV in collaboration with Clevertouch by Boxlight, spearheaded an impactful project, revolutionising teaching and learning at SCIoT. Clevertouch’s Digital EcoSystem, featuring the CleverLive web-based CMS platform, seamlessly integrates digital signage, room booking, large format displays, and interactive collaboration tools, transforming education and fostering communication and collaboration throughout this organisation. The collaboration among Roche Audio Visual, Clevertouch, and the South Central Institute of Technology (SCIoT) stands out as a transformative force in education. This project marks a notable shift in teaching and learning methodologies, effectively revolutionising the educational experience at SCIoT through cutting-edge technology solutions, that offer a simple user interface, make teachers lives easier and ensure students are getting the best experience possible to set them up for working in the modern digital world.

AV NEWS AWARDS

IDNS for the the University of Wales Trinity St David IDNS designed and delivered the UK’s first LED immersive space for education at the University of Wales Trinity St David. It answers the many challenges of using virtual reality in an educational setting and sets a new standard for immersive learning. Powered by Igloo’s ‘ICE’ software for the first time on an active installation, the immersive space provides artificial, digitally created content and environments that accurately replicate real-life scenarios. Learners aren’t simply passive spectators; they are active participants who directly influence outcomes so that new skills and techniques are learned and perfected collaboratively. The immersive space is the UK’s first education-specific LED immersive space, providing students and partners with world-leading learning facilities. The immersive space integrates virtual, augmented, and mixed-reality technologies into the learning process. It creates engaging and interactive learning experiences that enhance learners’ cognitive, emotional, and social skills. It also offers a risk-free and safe space where learning is repeated, and success is accurately measured.

used by the Interdisciplinary Centre for Virtual Reality (CIREVE), supporting researchers with the development, research and production of VR content. In order to maintain an optimal level of realism, a CAVE must display the content at eye level. However, the size and elevation of the previous treadmill significantly reduced the immersive quality of the CAVE and for safety reasons CIREVE also had to fit safety rails on the sides to ensure the user’s stability, in addition users with reduces mobility were unable to use the movement feature. For CIREVE full accessibility was a must. ST Engineering Antycip was able to add a dimension of movement to make it possible to work on various research projects related to neurodegenerative diseases and disabling pathologies.

Samsung for the University of Wales Trinity Saint David

ST Engineering Antycip for the University of Caen Normandy

As an expert provider of simulation, analysis, modelling, display and virtual reality solutions, ST Engineering Antycip combines its in-house technical expertise with an unrivalled range of products from software and hardware providers. With teams in the UK, Italy and France, ST Engineering Antycip’s goal is to bring the latest technology for VR, simulation and visual displays to its customers and work with them through close supportive partnership-based projects. ST Engineering Antycip took its expertise as an integrator to a new level by enabling the University of Caen Normandy to offer users with reduced mobility full immersion in their VR room (also called CAVE) with a retractable treadmill. CAVE is

Samsung consistently advances signage technology with innovative best-in-class technology, easy-to-use display solutions and forward thinking, while building more sustainable products. With the LED All-in-One signage, Samsung delivers another entry in portfolio for business signage that delivers best-in-class image quality without cumbersome installation and management needs. University of Wales Trinity Saint David has been going on a digitalization project for the past 5 years to create and enhance the experience of students and staff alike. Samsung partnered with them, alongside system integrator IDNS, to bring a full suite of solutions including wayfinding displays, digital signage, HyFlex teaching rooms, and an immersive learning studio. The immersive learning centre is the showpiece of the current range of work in the university. Consisting of 18 meters by 3-meter LED screen of 12K image resolution, students have a unique opportunity to expand their understanding of how their content is being developed and to push the limits of what VR and technology enable. Having this technology available can really push on how education can be boosted.

AV NEWS AWARDS

across the commercial display market. It continues to introduce various measures for each product lifecycle from sourcing and production to distribution, product use and recycling phases. As part of this effort, Samsung will transition to 100% renewable energy by 2027 with enhanced energy efficiency across the entire production process. The company will also implement a zero-waste policy with a goal to receive Platinum ‘Zero Waste to

Philips for Tableaux

Sustainability Initiative of the Year Philips for Tableaux The Philips Tableaux opens a new era of display technology, becoming the world’s first full-size, full colour ePaper display launched (and made available to customers) by a recognized global display manufacturer. The Philips Tableaux can display vivid colour imagery (60,000 colours) without using a single kilowatt of electricity, running with ‘zero power’ and unplugged. Energy is only required when updating images, The Philips Tableaux is the most sustainable digital display solution, effortlessly helping businesses – including retail, corporate, hospitality, transportation, food and beverage – to replace and digitize their existing (environmentally unfriendly), paper-based content/communications, significantly reducing wastage and creating substantial cost savings over the long term (no printing, no delivery, no timely manual installations, and so on).Light in weight and suitable for any environment – whether permanent or temporary installations – Philips Tableaux’s versatility allows businesses to replace or introduce digital communications into any space, including those with no connectivity or power supply. The Philips Tableaux is part of the PPDS Android SoC family, capable of being fully controlled and managed entirely remotely using a range of in-house and third-party platforms.

Samsung renewable commitment On its continued journey of pioneering new technologies, Samsung’s global 2023 sustainability efforts remain true to delivering eco-conscious technology

The Philips Tableaux opens a new era of display technology, becoming the world’s first full-size, full colour ePaper display launched (and made available to customers) by a recognized global display manufacturer. The Philips Tableaux can display vivid colour imagery (60,000 colours) without using a single kilowatt of electricity, running with ‘zero power’ and unplugged. Energy is only required when updating images, The Philips Tableaux is the most sustainable digital display solution, effortlessly helping businesses – including retail, corporate, hospitality, transportation, food and beverage – to replace and digitize their existing (environmentally unfriendly), paper-based content/communications, significantly reducing wastage and creating substantial cost savings over the long term (no printing, no delivery, no timely manual installations, and so on).Light in weight and suitable for any environment – whether permanent or temporary installations – Philips Tableaux’s versatility allows businesses to replace or introduce digital communications into any space, including those with no connectivity or power supply. The Philips Tableaux is part of the PPDS Android SoC family, capable of being fully controlled and managed entirely remotely using a range of in-house and third-party platforms.

Samsung renewable commitment On its continued journey of pioneering new technologies, Samsung’s global 2023 sustainability efforts remain true to delivering eco-conscious technology across the commercial display market. It continues to introduce various measures for each product lifecycle from sourcing and production to distribution, product use and recycling phases. As part of this effort, Samsung will transition to 100% renewable energy by 2027 with enhanced energy efficiency across the entire production process. The company will also implement a zero-waste policy with a goal to receive Platinum ‘Zero Waste to Landfill’ certification from UL for all global operations by 2025. Samsung’s commitment to sustainability encompasses every aspect of its product lifecycle, from sourcing to recycling. Their innovative practices include using

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eco-conscious materials and implementing responsible mineral sourcing. In production, Samsung is transitioning to 100% renewable energy by 2027, while also aiming for a ‘Zero Waste to Landfill’ Platinum Certification. The company’s distribution practices utilize recycled materials and eliminate plastic tapes to enhance recyclability. In the usage phase, Samsung’s products feature energy-saving modes, and at the end of their lifecycle, Samsung implements extensive e-waste collection and recycling programs to repurpose materials, embodying a circular economy approach.

Since 2020, CTOUCH publishes sustainability passports on all touchscreens to provide full insight in the environmental impact throughout the entire life cycle of CTOUCH displays. One key takeaway is that 50% of the CO2 output happens in the production phase. That is why CTOUCH introduced the Next Life programme, in which written-off models are taken back, repurposed and given a next life in different markets. This way screens that would normally be discarded after 5 to 7 years, are now going to last 10+ years, severely reducing the environmental impact.

Smart Technologies sustainability initiative SMART Technologies is a frontrunner in environmental sustainability, implementing initiatives to minimise its ecological footprint. SMART has made substantial progress in reducing pollution, optimising resource usage, and promoting sustainable practices. From 100% recyclable packaging, use of renewable energy and responsible end-of-life practices, SMART. SMART places great focus on product longevity and energy efficiency, their environmental commitment is driven by employees and supported by leadership, resulting in commercial improvements, competitive gains, and enhanced employee engagement. SMART Technologies will continue pushing sustainability achievements by exploring new technologies, raising awareness, and striving for continuous improvement. One of SMART’s notable achievements is the ISO 14001:2015 Certification. This certification demonstrates the company’s commitment to reducing pollution and improving environmental performance in its operations. By adhering to this standard, SMART Technologies ensures that its practices align with international environmental management guidelines. Additionally, the company’s headquarters has achieved LEED Certification, further validating its commitment to sustainable practices.

CTOUCH Next Life programme

In 2023, CTOUCH launched the Next Life programme. In this programme, users of CTOUCH touchscreens can return their written-off screens to CTOUCH, preventing them from being discarded. To give the screens a next life, they are refurbished and updated to a new, supported Android version, ensuring up-to-date security, functionality, and access to the latest apps for the new users. These products are then offered to markets that have less budget to spend, still giving them access to high-quality touchscreens. This severely reduces CO2 impact as screens last longer while simultaneously be in line with Sustainable Development Goal Quality education.

AV project of the Year (Commercial) Vestel for Wycombe Wanderers Football Club Vestel Visual Solutions has transformed Wycombe Wanderers Football Club’s Adams Park with an array of digital and interactive displays designed to enhance both fan engagement and stadium infrastructure. Over 50 displays, including a 75” screen in the club shop and various-sized screens in the bar and corporate areas, have been installed, complete with a centralised content management system. These technological upgrades not only improve the fan experience with pre-match entertainment and vivid match-day visuals but also support the club’s business operations and revenue generation through enhanced advertising and promotional capabilities. Vestel Visual Solutions UK installed a comprehensive system of digital signage and interactive displays at Wycombe Wanderers Football Club’s Adams Park. Over 50 displays, including a prominent 75” screen at the club shop and various sizes in bars and lounges, enhance the fan experience and club promotions. The digital signage upgrade also aims to increase stadium revenue through improved matchday and event experiences, advertising and other revenue opportunities. Executive Boxes and communal areas have been upgraded with high-resolution displays, and bar area menus have been switched from paper to digital displays.

Samsung for the digital signage at the Las Vegas Grand Prix Samsung consistently advances signage technology with innovative best-in-class technology, easy-to-use display solutions and forward thinking, while building more sustainable products. With The Wall All-in-One,

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Samsung delivers another entry in its awe-inspiring, immersive portfolio of screens for businesses. The 28,166-square-foot 10mm LED display with over 22 million pixels is longer than a football field, spanning 481 feet and mirrors the shape of the F1 logo. It captured the attention of viewers watching from home as broadcasters used the sign to provide impressive, close-up views of the race. The Grandstand experience gave spectators a passenger seat view: The grandstands bolster 1.2 million pixels, packed into three 941-square-feet of Samsung’s 8mm LED displays. With this immersive viewing experience, in-person attendees didn’t miss a moment of the action. The new displays feature Samsung’s latest and most advanced HDR10+ technology, with over 8,000-nit brightness, to provide the most dynamic image quality even when the sun is shining. The F1 Rooftop Logo, Escalator Trapezoid and three Grandstand displays feature over 33 million Samsung LED pixels and over 32,000 square feet. Together, they lit up the city, and are long enough to lap the Las Vegas Strip Circuit two and a half times.

colour and detail. Panasonic’s Ultra Short Throw lenses enable projectors to be positioned anywhere, without casting shadows.

Arcsteam systems digital generative art installation In what we believe is the first digital generative art installations of its size, we were briefed by interior design agency Modus Workspace to fit Capital’s new London office reception with an 80 square metre, C-Shaped, LED screen - but with a twist, it’s on the ceiling! The plan was to inform and influence team members and impress visitors. For the ceiling display, content is driven via API feeds from global trading centres and it adapts in real-time to the ‘trading weather’ with a series of cameras tracking movement to providing an extra layer of interactivity as passers-by leave trails. Generative art, typically, is projections on buildings as one-offs but this time, the generative art installation is part of the fabric of the workplace itself. Financial market trading data is a specialist area that it takes experts to comprehend. “We took sources of that information and turned into an easy to grasp and emotionally impactful artistic representation.” The unusual placement and size meant the Arcstream team had to design a serviceable system whilst also considering the weight and managing the heat it generated - all in a very busy ceiling space. It was designed and installed with its own power distribution and isolation systems connected to the building’s mains supply to ensure efficiency and safety.

Panasonic for the Titanic Belfast Panasonic’s state-of-the-art projectors enable exhibits to be displayed in the finest detail, and help to reimagine past events as realistic, immersive experiences. Panasonic LCD projectors and lenses have been central to delivering an additional immersive experience at Titanic Belfast, creating additional emotional impact around the human element of the Titanic story. Powered by Panasonic technology, Titanic Belfast’s new immersive space has seen visitor numbers increase significantly, with approximately 4,500 visitors attending every day in summer 2023. Panasonic’s PT-MZ16K, PT-MZ780 and PT-VMZ71 LCD projectors and lenses have successfully re-created what it was like to be a passenger travelling on the ill-fated ocean liner in April 1912, and help tell the story of the people and the city that constructed the ship. The quiet and un-obtrusive nature of Panasonic projectors enable visitors to be completely immersed in the original images of Titanic, albeit recreated in vivid, high-resolution

Collaboration Innovation of the Year Jabra PanaCast 50 Jabra’s PanaCast 50 is the world’s first intelligent video bar with panoramic-4K video technology, profession-

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al-grade audio and artificial intelligence-driven features. It has a unique 180 degree field-of-view that keeps everyone in the frame. PanaCast 50 delivers the most immersive and engaging video conferencing experience available on the market today owing to AI technology that adapts to what is happening in the room, enabling all participants to be seen and heard, improving collaboration, inclusivity and productivity. Jabra PanaCast 50 is plug-and-play and easy to use, developed for virtual meeting platforms and certified for Microsoft Teams and Zoom for a seamless experience. PanaCast 50 has seen a 14% growth through Q1-3 year on year v 2022, with a growing customer base from companies and organisations across corporate, financial services, healthcare, education and government sectors, including Mitsubishi Europe, Chelsea FC, L’Oreal, Proctor & Gamble, Volkswagen, St James’s Place Wealth Management, Oxford University, the Department for Education, and NHS hospitals and trusts. AI-powered features for enhanced collaboration and more inclusive, productive meetings: Virtual Director automatically detects who is speaking and intelligently adjusts the video in real time to focus on them, according to who is talking and what is happening in the room, while Dynamic Composition automatically provides close-up views of the last four people speaking in the meeting room in a single video stream, so everyone in the room is seen on screen, even those at the back of the room.

Logitech Sight

Logitech Sight is an AI-powered tabletop camera designed for medium to large meeting rooms, providing multiparticipant framing to remote attendees. Working alongside Logitech’s front-of-room conference cameras, it intelligently switches between devices to capture the best perspective and track conversations as they happen in real time, essentially giving remote employees a seat at the table. With collaboration now happening anywhere, Sight ensures an equitable experience for remote employees, allowing them to stay engaged with what’s happening in the room and contribute just as easily as in person, making sure hybrid meetings are as productive as possible. Sight has been designed to promote meeting equity for all participants, making virtual collaboration more inclusive and provide a seamless hybrid working experience. With Sight, remote workers can better follow conversations and clearly register facial expressions, helping them to feel more involved and as if they were sitting around the meeting room table. Enabled by Logitech’s RightSight with Smart Switching, Sight works alongside Rally Bar or Rally Bar Mini with adaptive intelligence to provide the best view – whether that be from

the tabletop or front of room camera. Sight meets and exceeds expectations for high quality audio and visuals. Built with four 4K cameras that provide a combined a 315-degree field of vision, Sight uses AI to detect and accurately frame participants, meaning participants can be seen with absolute clarity. Seven beamforming microphones pickup audio from up to 2.3 metres away, ensuring remote employees never miss a detail.

Shure Microflex Advance MXA902 Built for IT managers and AV professionals of all experience levels, Shure’s new Microflex Advance MXA902 Integrated Conferencing Ceiling Array is a ceiling-mounted audio solution for AV conferencing, complete with a state-of-the-art array microphone for enhanced directional voice capture and an integrated wide-dispersion loudspeaker for natural sounding far-end speech. It is the first-ever conferencing ceiling array microphone with integrated loudspeaker and IntelliMix DSP. The onboard IntelliMix DSP applies automatic mixing, echo cancellation, noise reduction, and automatic gain control for a pristine audio mix. The MXA902 allows end users to experience the ultimate blend of superior sound quality and streamlined deployment. This is an advanced array microphone, wide-dispersion loudspeaker and digital signal processing in a single ceiling mounted unit removes on-table technology clutter while providing more consistent audio quality from above for all participants. MXA902 requires only one category network cable for audio, control and power, minimizing setup and deployment time MXA902 includes Single Zone Automatic Coverage Technology, which covers a 20’ x 20’ space with minimal configuration, enabling users to easily capture voices they wish to hear and avoid unwanted background noise. For a seamless collaboration experience, the MXA902 is officially certified for Microsoft Teams Rooms and Zoom Rooms when paired with the Shure USB Audio Network Interface with Matrix Mixing (ANIUSB-MATRIX).

BenQ InstaShow VS20 InstaShow VS20 is a clever, wireless collaboration presentation system designed for seamless hybrid meetings, in just one click. Simply plug and play to present and speak freely in hybrid meetings, for stable and clear audio whether you are in the room or joining virtually whilst working remotely. InstaShow VS20 features built-in omnidirectional microphone, 4K transmission, both HDMI and USB-C connectivity, 4-way split screen, and a router-level chipset for effective collaboration and absolute information security. Just connect your display and video bar to your InstaShow Host to integrate all your video conferencing systems easily. Ideal

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for small to large-size rooms. Efficient hybrid collaboration between colleagues is made easy by the use of InstaShow. The VS20 effortlessly delivers industry-leading performance with high-quality 4K transmission bandwidth with smooth and stable audiovisual quality. Integrate camera, microphone, and screen sharing via one app into a cable-free hybrid video conferencing room. WPA2, AES 128-bit and router-level internal channel isolation provide transmission and data security. InstaShow is CVSS 3.0 Certified and establishes a standalone wireless network with an embedded firewall to transmit data securely without connecting to your company’s intranet, preventing any data breach or unintended exposure. *High encryption security works under wireless presentation only, not for video conferencing. InstaShow is intuitive to use, so you can use it in your daily routine and start sharing immediately with your own mobile devices.

AV Marketing Professional of the Year

like Backup Tech, a UK registered charity offering financial aid to technical professionals in the entertainment industry, goes beyond marketing support. Through regular podcast sessions, she not only amplifies the charity’s message but also sheds light on significant industry issues.

BeesBuzz Team Bees Buzz was founded in 2015 by MD Stuart Hillis. Now working globally with some of the biggest names in the industry - including Kramer, Datapath, Philips Professional Displays and the largest AV Alliance in the world – PSNI. Bees Buzz retains its commitment to serve its customers as if ‘surrogate staff’. In Michael Garwood, Bees Buzz have one of the best content creators in the business. Emma brings her energy and commitment to everything she does, from award entries to admin. Bees Buzz clients regularly achieve dominating ‘share of voice’ against their competitors Michael Garwood achieved over 1,800 articles of coverage for Philips Professional Displays in 2023. All through unique Bees Buzz content and connections. All clients have expanded their remit with Bees Buzz, including new territories and duties, since working with us. Simply because this team produces staggering results.

Gasoline Media’s Sarah James

Kinly’s Jeaneth Morum

With a career spanning over three decades in the AV/ entertainment technology industry, Sarah boasts extensive experience since 1987, with a specialisation in public relations since 1993. In August 2000, she took a pivotal step by launching Gasoline Media, a company dedicated to providing comprehensive communication and marketing services within the AV technologies sector. Sarah’s wealth of knowledge, gained over the years, coupled with her expertise in public relations, has positioned Gasoline Media as a trusted entity in the industry. Her enduring commitment to excellence has made her a noteworthy figure, within the sector. For over twenty years, Sarah has developed Gasoline Media to deliver a complete range of communication services. From working with startup businesses to well-established companies, Sarah’s work includes employing diverse methods, including PR, marketing, events, video presentations, and internal communications, ensuring a holistic approach to exposure. Sarah’s success is rooted in creative thinking, in-depth market knowledge, focused research, and strategic planning. Her leadership ensures that clients not only gain brand awareness but also build customer loyalty and catalyse business development. Sarah isn’t just a marketing professional—she’s an industry ambassador advocating for crucial causes: Her collaboration with leading charities

Jeaneth’s commitment, passion and drive has seen her rise from a marketing executive position to global marketing director. This year, Jeaneth has been instrumental in driving Kinly’s group’s go-to-market strategy. The result is that the company now has a unified vision regarding how it can innovate, grow and deliver real business value for its global clients. Jeaneth combined this with the creation of a corporate and internal cross-platform communications strategy. Alongside implementing a global CRM, leading the transition to account-based marketing and redefining Kinly’s marketing structure. Following multiple mergers and acquisitions across the globe and facing challenging market conditions, it’s been difficult get alignment on who Kinly is. Jeaneth led this initiative, which requires a deep understanding of strategy and cross-collaboration between the group, regions and different departments. As a result, Kinly has a clear vision on where to innovate and grow, streamline costs, deliver better value to clients, and is more aligned as a group than ever. The creation of an internal communications strategy that aligns all regions to dedicated platforms. Internal communications are more important than ever, and there is always room for improvement. By defining a corporate communication strategy, we were able to standardise the platforms we use for communication, build out intranet environment

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and provide our people with training and access. Collaborating closely with HR and IT, we have seen a huge improvement from last year and we continue to deliver as a cross functional team in our efforts to improve our corporate communication channels.

BenQ’s Alex Taylor-Boyle With a 1st Class BA Hons in Business and Marketing, Alex joined BenQ in 2021 as Marketing Executive at 26 years old. Since then, she has been a fundamental figure in supporting the growth of the UK marketing team which has seen her career progress and earned her several promotions. Alex now looks after PR/social media marketing activities across the entire portfolio of consumer, education, and business products. Her dedication and hard work have strengthened the BenQ brand within key the media by securing highly regarded product reviews and elevating our social media presence to connect with customers and partners. Alex has played a pivotal role in significantly enhancing BenQ’s brand visibility, successfully navigating both B2B and B2C landscapes. Through strategic efforts, she has elevated the company’s presence within esteemed publications, establishing a strong foothold in the AV and consumer tech sectors. Alex’s adeptness at devel-

oping and nurturing meaningful relationships with key media outlets has resulted in a substantial increase in overall coverage throughout 2023. Her proactive approach to media engagement has yielded noteworthy results, including the successful distribution of new p of new product press releases, comprehensive product reviews, impactful thought leadership pieces, accolades, and awards coverage, seamless event promotion, and commentary on the latest industry trends. This multifaceted strategy has solidified BenQ’s standing as a key player within the AV and consumer tech space. Alex successfully helped to launch and implement the infamous BenQ Roadshow back in 2021 which saw BenQ take its products and solutions on the road in a kitted-out, branded double-decker bus, visiting education establishments and reseller partners across the UK during the pandemic - when large-scale events and in-person visits on sites were restricted. It was supported by an integrated marketing campaign including content creation such as videos, digital advertising, a dedicated microsite, and social media campaign. This innovative approach not only showcased BenQ’s products and solutions effectively, it has made a lasting impact on brand visibility and engagement during challenging times.

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PROFILE

could afford. As a result, CCaaS is becoming more important to the channel, with solutions like Zoom Contact Center designed to facilitate rapid deployment in mid-market organisations. Nuvias UC is at the forefront of this trend, rolling out CCaaS solutions that enhance customer interactions with features that allow customers to increase their use of transformative automation technologies. AV News: What else is changing, and where do the opportunities lie for tech providers?

What’s Next for the changing comms market?

V News sat down with longtime acquaintance Joel Chimoindes, CEO of Nuvias UC, to discuss prospects for the comms market. In the rapidly evolving comms industry, understanding current and future trends is crucial for businesses aiming to stay ahead. In this Q&A, Joel Chimoindes, CEO of Nuvias UC, shares his thoughts on key issues impacting vendors, channel partners and end users alike, from the impact of AI to the continuing rise of ‘as-a-Service’ offerings. AV News: How is the Unified Communications as a Service (UCaaS) sector expected to evolve in the next few years? JC: The UCaaS market is experiencing significant growth, with projections indicating an annual increase of about 13-14%. This is driven by a range of factors, not least the shift away from traditional telephony as businesses increasingly adopt UCaaS innovative solutions. Additionally, despite a reduction in the addressable market for video since the COVID-19 surge, there remains a substantial opportunity for growth, as only a small fraction of meeting rooms are currently equipped with adequate video capabilities. AV News: What are the anticipated trends and opportunities in the Contact Center as a Service (CCaaS) niche? JC: CCaaS is becoming more accessible and affordable, especially for mid-sized and smaller organisations – a trend that is driving a robust growth rate of approximately 18% in the sector. This is bringing a range of benefits to end-user organisations, allowing them to capitalize on the versatility and convenience of the ‘asa-Service’ model that, until recently, only enterprises

JC: In the video space, the focus is shifting towards high-volume, rapid deployment of meeting room equipment, with an emphasis on user-friendliness and collaboration. For channel organisations, the market is polarizing, challenging them to choose between quick rollouts or creating highly integrated environments. For end-user organisations, an emerging challenge is managing and supporting this strategy around-the-clock as video technology becomes indispensable. These businesses will increasingly draw on the skills and experience of their technology partners to find the support services they need. UCaaS requires a broader set of skills compared to video solutions, encompassing networking, IT and security. For channel partners, this presents an important opportunity to expand their service portfolio and become more embedded with this type of organisation in the long term. AV News: How is the overall role of the channel evolving in light of these developments? JC: The channel is diversifying, with some partners expanding their capacity or capabilities through outsourcing or collaboration with solutions providers like Nuvias UC. This type of agility and adaptability are crucial in addressing the wide range of skills required for UCaaS and CCaaS implementations. AV News: What is the most notable emerging trend in these markets right now? JC: Clearly, the deployment of AI is the most striking trend, with a particular focus on productivity gains. In the next 12 months, we’re certain to see significant levels of AI-driven innovation, underlining the message that embracing AI is crucial. At the same time, it’s equally important to manage compliance concerns associated with it. AV News: What are Nuvias UC’s development plans and

PROFILE

strategies for the year ahead and beyond? JC: Nuvias UC is in a transformative phase, marked by a strategic shift that has taken place under new leadership. The company is focused on providing clarity in its strategy and building an effective ecosystem that encompasses video, telephony, UCaaS and CCaaS – all supported by professional services to extend the capabilities of our resellers. The upcoming year is important for Nuvias UC as we aim to build upon this foundation, with a significant emphasis on enhancing technical professional services.

I believe in the power of optimizing and pushing boundaries to maintain the intrinsic value of our offerings. This becomes increasingly important as technology and market demands evolve – a reality that often leads to commoditization. I also focus on achieving marginal gains, understanding that consistent, incremental improvements are crucial for long-term success. This philosophy is central to how we navigate challenges and seize opportunities, ensuring that Nuvias UC remains a leader in the distribution sector and continues to add value over time.

In this context, increasing collaboration with partners in the UK and across Europe is key, and our objective is to help them accelerate their capabilities in professional and managed services. Looking further ahead, we plan to selectively expand its ecosystem, concentrating on key capabilities to stay ahead in the evolving UC market. AV News: As the CEO of Nuvias UC, how do you approach leadership and focus on your strategy for the business? JC: My approach to leadership at Nuvias UC is anchored in a philosophy of dynamic evolution and continuous improvement. I am deeply committed to driving change, not merely for its own sake but as an essential strategy for staying ahead in our rapidly evolving industry.

OPINION

Unlocking the potential of a truly smart office

ovid-19 transformed the way we work, and hybrid is now a fact of life for many. Although there was limited choice in the matter, businesses rapidly set up remote working practices and today, employees largely divide their time between the office and home. However, 46% of UK workers experience challenges in maximising productivity when in an office environment. This presents a problem for business leaders, who should now aim to construct an office working environment in balance with the home set up. However, it can also reap wider benefits if executed effectively. Of course, technology plays a vital role in ensuring a seamless transition between workspaces, and without total integration where a business’ entire system works in harmony, valuable opportunities are being missed. Although this may seem farfetched, the smart office is fast becoming reality. Building a connected office environment

Over the last two years, many companies have changed offices and moved into new and sometimes smaller spaces, recognizing that both needs, and in-person attendance, have shifted significantly because of hybrid working. Business leaders are increasingly adopting building management and device management solutions to ensure their workspace is used effectively and thinking about the ways employees can better collaborate to maximize productivity. Implementing an integrated system is the key the unlocking value here. So, what is an integrated ecosystem? And what value do they add? Essentially, this describes the way a variety of office

technologies, from smart monitors to meeting room management systems and even dry-cleaning services, seamlessly work together and interconnect. With this, workplaces can offer a more streamlined and unified experience for employees and when managed centrally through a remote service platform, a host of new advantages become accessible. For instance, meeting room management systems may streamline scheduling, access and space utilization, enhancing efficiency and reducing frustrations often associated with meeting room logistics. By integrating digital displays, booking software and real-time calendar syncing, employees can simply access information relevant to bookings, and receive timely notifications and alerts, increasing the probability that meetings will start smoothly and on time. These technology ecosystems – for example, PCs, smartphones and wearable tech that seamlessly connect and communicate with each other – are already commonplace in the consumer space. Now they’re becoming increasingly available for businesses. Existing technologies that feature remote management of devices and digital signage are already on the market. If full integration is to become a reality in the B2B space, it’s likely that display technology will be at the centre of

OPINION

the innovation. Smart displays: unlocking integration There are a number of ways technology is expanding the boundaries that define traditional workplaces, smart monitors being one of them. As they work in tandem with temperature control and employees as they effortlessly switch between tasks, access information, and manage work environments, the true overarching value of a smart office can be seen. At Samsung, we work with companies like Microsoft, Logitech, and Cisco, which are at the forefront of next-generation offices. In these workplaces, professional displays and smart monitors are equipped with energy-efficient applications and facilitate remote servicing. These displays also offer features like split-screen functionality, customizable workspaces, and compatibility with a range of devices, allowing for seamless transitions between work-related tasks and personal activities. This not only enhances productivity but allows users to optimize their professional setup, and then effortlessly transition to personal use once the day is done. With teams based in various locations throughout the country, or globe, displays can also support with collaboration. 78% of CEOs believe remote collaboration needs to be thought of as a long-term business strategy, so it’s no surprise businesses are embracing smart offices equipped with displays that facilitate reduced energy consumption, optimized productivity, and offer seamless connections with other integrated technologies. It’s only a matter of time before this becomes the daily norm, but what exactly might this look like?

adjusts the smart desk and temperature to your preference. Your already prepared presentation appears onscreen as the display notifies you that your scheduled meeting starts in one minute. With comfort maximized and devices synced, you join with minimal distractions. These integrated technologies take your work productivity to new levels as well as increase comfort and relieve stress. Having real-time data and collaboration tools readily available allows you to communicate more efficiently and take more informed action. Technology is no longer a source of frustration but an engine for a better experience. Taking a smart leap forward Smart offices are the future of the modern workplace and will bring about a transformation in the way we spend our working hours - representing around 260 days a year! Providing systems that can improve productivity, employee satisfaction and efficiency will become more accessible than ever before. No longer is a smart office with a user-centric, integrated ecosystem something confined to fiction, but something tangible that businesses will increasingly adopt to stay competitive and retain staff. As the smart office of the future continues to shift and evolve, we should all prepare for executing our jobs in a different ways, interacting with each other in a more collaborative way and building a new dynamic working life.

So how will this change my working life? Picture this, it’s Monday morning in the not-so-distant future and you’ve arrived at your smart office… You kick the work week off with a visual cue of streamlined efficiency. As you enter the office, sensors adjust the lighting to your preference and the temperature alters to your comfort zone. You pull out your smartphone which automatically connects to your smart monitor, two devices that play a central role in this connected ecosystem. Opening your personalized command centre allows you to seamlessly manage tasks and environments. With a few taps, you check your schedule, order morning coffee, and reserve a conference room, all before settling into your workspace. As you move throughout the office, your smartphone smoothly connects to IoT devices. You arrive at your conference room booked earlier as the resident smart display autonomously recognizes you, checks you in and

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ISE PREVIEW

content playing on the videowall. Virtual reality at ISE 2024

ISE 2024 – the dawn of a new paradigm?

SE 2024 is being touted as ‘the best yet’ by its owners and organisers. They may well be right, but what is undoubtedly true is that the 2024 event could mark a paradigm shift as the new and emerging technologies of artificial intelligence, virtual and augmented reality, and big data. Monitors and sensors are all at the point of commercial viability and will certainly be part of many integrators’ toolkits going forward. So, how will ISE 2024 help in selecting products and solutions in these new technologies, particularly in the context of sustainability? AI on show

Artificial Intelligence (AI) is set to change the playing field in the Multi-Technology Zone of ISE 2024. AI can provide real-time transcription and translation from natural language models for streaming video and audio. It can be used to automatically adjust camera framing and audio levels, as well as apply noise reduction for video and audio streams. Generative AI can produce text and image content that responds almost instantly to user interactions. AI is also moving into sectors such as healthcare, hospitality, and smart homes, using data analytics and enhanced voice recognition to predict and allocate resources, recognise behaviour patterns and deliver timely information to patients and residents. Combining complementary technologies can also be used to deliver an immersive experience in the hospitality and entertainment sectors. A recent example is a restaurant on a cruise ship in the Mediterranean where projectors, motion sensing cameras, LED display walls, and scent atomisers are combined with local speciality meals to turn each dining experience into a voyage of discovery based on the geographical location of the ship. Projection-mapped contextual elements on the surface of the table react to the movements and gestures of the diners, while scents align with the localised

Many visitors to ISE 2024 will concentrate their time and resources on exhibits, but with so many new technologies on show, utilising the extensive conference, seminar and Tech Talk programme makes a lot of sense. One of the other. One event that immediately caught our eye was the Tech Tour organised by Layers of Reality and IDEAL Barcelona, who will share their curatorial and production insight on this ISE Tech Tour. Participants will be invited to walk hand-in-hand with the Child Pharaoh, Tutankhamun, through the history of an absolutely magical civilisation from which we have inherited many cultural elements. It continues to captivate using the enigmas that are covered by its desert sands and are diluted in the waters of the mighty Nile River. Immersive, interactive and virtual reality rooms will immerse guests in the world of Tutankhamun as could never have been imagined, through a space of more than 2000 m². “Layers of Reality will reveal the success of our productions to date as well as give a broad overview of the technology, outline curatorial and artistic requirements, and share some fun facts, site developments and trends,” says Olga Alekseeva, Strategy Director at IDEAL Barcelona. The V ISE Tech Tour takes place from 12:30 to 14:30 on Wednesday 31 January 2024. Visitor attractions and museums are key beneficiaries of the advances in the XR technologies of virtual and augmented reality. They also employ projection mapping for highlighting specific features, creating new illusions, or turning a featureless space into a unique environment. Fine-pixel-pitch LED videowalls offer huge canvases for display, illumination, and interactivity. Multi-dimensional sound, intelligent cameras, robotic lighting, and interactive sensors can create rich immersive environments for high-brow audiences, tour groups, and thrill-seekers alike. Another advance is in 3D scanning and holography, allowing for the creation of ‘digital twins’ of precious objects and inaccessible buildings that users can interact with and explore. VR and AR technologies are natural partners for this trend. Holographic experiences are becoming popular in retail and event spaces, with hyper-realistic 3D objects and people appearing to be present in the shop window. ISE and the workplace The ISE 2024 conference programme features innovations and the workplace. Chaired by Bob Snyder, Editor-in-Chief, of Channel Media Europe, a full-day conference will present a range of smart building case studies

ISE PREVIEW

and presentations from leaders of the latest technology and solutions for inside smart buildings, smart homes and smart offices. Bob Snyder comments: “Any integrator that works in the built environment should join us in the Smart Building Conference at ISE 2024. We’re the cutting edge of the built environment and you’ll meet some of the industry’s leading thought leaders. For example, you’ll enjoy a panel on The ROI of Smart Buildings moderated by Matthew Marson, Managing Director, EMEA Advisory at JLL Technologies and hear about the opportunity for Master System Integrators, from AV companies that are already there. I’m also looking forward to Dan Drogman, CEO, of Smart Spaces sharing ‘The 10 Top Smart Buildings I Know’.” The Smart Building Conference: “Understanding the ROI of Smarter Building” takes place on Tuesday 30 January | 10:30 – 16:30 – Location: CC5.1 Away from the workplace, the Smart Home Technology Conference is on Tuesday 30 January – Friday 2 February | from 10:30 – 16:30 (Location: CC1 suite). CEDIA is offering nearly 60 hours of courses within its conference, covering topic areas such as technical installation and design, business excellence, and future trends; all through the lens of home technology integration. Daryl Friedman, CEDIA Global President and CEO, comments, “We are delighted to bring the CEDIA Smart Home Technology Conference back to ISE. This conference will delve into various subject areas exploring home technology integration. AI and cybersecurity will be key themes throughout the four-day programme, and attendees will have the opportunity to participate in a diverse range of expert-led daily workshops and courses. I encourage you to fully explore CEDIA’s array of opportunities to make your visit an enriching and meaningful experience.”

ensure you leave knowing the first steps you should take. Our guests are already delivering solutions, so this should be a fascinating set of sessions for manufacturers, end-users, and systems integrators.” ISE and sustainability Today, it would be impossible to present an event on the scale of ISE without considering the environmental impact of the products and solutions on show. The Sustainability Workshop takes place on Friday 2 February | 10:30 – 14:30 (Location: C1). CEDIA presents an exclusive conference session dedicated to addressing the global issues of climate change, nature loss, and social resilience within our industry. Delve into the complexities of being both part of the problem and part of the solution. Simon Brown, Presenter and Chair, comments, “It’s great to be at ISE’s 20th year and to be working with businesses there on what I believe is the biggest opportunity shaping the next 20 years. We will explore the challenges and opportunities around sustainable business growth and innovation and how you can make a profit whilst fixing some of the world’s problems rather than causing them. The style of the workshop will be interactive, working with industry peers, learning from examples and being challenged to consider what’s possible for your business.”

Smart workplaces Beyond smart buildings, many businesses are looking to enhance their operations in the interests of performance and productivity. The ISE session “Smart Workplace Summit: Tackling the New Challenges” on Wednesday 31 January – Thursday 1 February | 15:30 – 18:00 (Location: CC5.1) could be worthwhile. Conference Chair and former Operations Manager, Google, Gary Keene and his guests will be looking at a number of emergent challenges including cybersecurity, the use and the ethics of AI, purpose-driven design, inclusive design and environmental benchmarking. Keene says: “We’ll be looking at a number of the emergent challenges in designing and managing AV in buildings and campuses, including cybersecurity, the use and the ethics of AI, purpose-driven design, inclusive design and environmental benchmarking. We’ll aim to help you understand where you need to focus your attention and

ISE PREVIEW

ISE 2024: AV Innovations While initiatives around emerging technologies are to be applauded. ISE wouldn’t be ISE without the traditional display of AV / IT new hardware and software. Visitors need to have no fears – the zonal layout of the show features all the key application areas from education to the workplace and live events. Display hardware At the heart of the show, the Multi-Technology Zone at ISE 2024 spans Halls 3, 4, and 5, with many of the largest (and longest-established) ISE exhibitors on display at the Fira. For example, Samsung is a leader in high-resolution displays, including The Wall; LG’s OLED and LED displays, projector and cloud-enabled devices are globally acclaimed; Christie’s projectors are renowned for ‘awe-inspiring’ installations to engage audiences; Epson specialises in versatile, high brightness 3LCD laser projectors for immersive, interactive experiential environments at major venues and visitor attractions; Panasonic offers a range of high brightness projectors as well as high-quality displays. Digital Projection offers an extensive line of ultra-high-performance 3-chip and single-chip DLP projection systems for an array of demanding applications; Newtonlab Space designs and manufactures holographic devices as well as creating their content; Jupiter Systems offers data visualisation in video walls, control rooms, large venues, conference rooms, and more; while Crestron is a recognised expert in video and audio, offering not just cameras, screens, and soundbars, but the interconnects, control hardware, presentation systems, lighting, and scheduling solutions to support them. Innovations in signage Innovations in digital signage account for a larger percentage of the ISE 24 exhibition space. Signage is also

a key feature of the event conference programme. A major event in the conference programme is the event entitled: “Digital Signage Summit: Beyond Pixel - A holistic view of Digital Signage” on Wednesday 31 January | 10:30 - 14:30 | (Location: CC5.). Chaired by Florian Rotberg from Invidis Consulting, the Summit will explore the usage scenarios of displays, location-sensitive LEDs and projectors with effects that depend on the immediate physical spaces and audiences. Rotberg, explains “The leading topics we’ll be discussing during DSS ISE 2024 are the disrupting developments in GenAI, IT-Security and the fast-growing relevance of sustainability and software, within the digital signage industry.” At Booth 3S150 on the show floor, LED manufacturer LED Studio introduces two new additions to its award-winning and ever-evolving EDGE Series: the 54” EDGE Pro and 65” EDGE. These advancements have been designed as a direct response to the growing demand for bigger, better and more energy-efficient installations. The 54” EDGE Pro uses some of the most advanced pixel technologies, providing up to 40% energy saving compared to SMD technologies, making it a smarter, more eco-friendly choice for fine-pitch LED display applications. The 65” EDGE Pro is engineered for install efficiency and can be erected in minutes, with its large diecast cabinets significantly reducing the need for cabinet fettling and mechanical adjustments. In addition to its energy-saving properties, it also reduces the amount of raw materials used during the manufacturing process. The EDGE Series’ clever engineering and industry-leading sustainability credentials help contribute to the overall market advancement of LED displays, making them more accessible and cost-effective for a wide range of applications including digital signage, corporate, retail and hospitality. New in collaboration Collaboration solutions are having a positive impact in the enterprise space too. As workers continue to embrace hybrid and remote working, unified communications technology is crucial to creating a cohesive, productive and satisfied workforce. Videoconferencing systems, wireless content-sharing tools, interactive displays and whiteboards are all being utilised to facilitate collaboration and bring teams together. But, while this more visible side of UC takes a lot of the attention, much of the innovation is happening behind the scenes.

ISE PREVIEW

Cloud and data technologies are transforming how enterprises manage their estates, providing valuable information on how buildings are operating and if spaces are being fully utilised. Remote management of devices is also helping to ensure a reliable, consistent experience for users who increasingly rely on UC tools to carry out their daily tasks. In Hall 2, Booth 2S7000 Avocor will show its collaboration solutions and has confirmed it will be unveiling an expanding range of technologies at ISE. Diversifying from its interactive display roots, Avocor sees ISE as the perfect setting to reveal several innovations, serving up more options that rethink the way communication is delivered, collaboration is encouraged and how new levels of productivity can be achieved – no matter the setting or environment. Avocor’s comprehensive line-up of solutions designed for new ways of working and learning will be on hand at ISE. From easy-to-use out-of-the-box digital signage to premium interactive displays to software platforms that are designed to stimulate creativity, drive engagement, fuel teamwork, and enable effortless management of remote devices and timely updates. Avocor will also showcase its latest products that extend the company’s reach into additional markets and verticals, including a new way to ‘go large’ by combining a striking and visually impactful 138” DvLED experience into an elevator friendly package, as well as a new interactive display that features a beautifully sleek design with a premium feel that will enhance every meeting room and is certain to resonate with budget-conscious organizations.

"At Avocor, we work hard to bring the voice of the customer into all that we develop, leveraging our strategic alliances to ensure we are producing innovative solutions that meet the current and future needs of the end user, and IT and AV managers alike,” comments Scott Hix, CEO at Avocor. “We’re thrilled that ISE 2024, in its 20th year, will be the launch platform for some of the exciting product and partnership news we have to share.” Visitors to the Avocor booth will be able to learn more about its alliances and the unique benefits they will bring to Avocor customers and partners. The show will also give booth visitors the opportunity to get hands-on with the L Series, Avocor’s 105”, 21:9 ultra-wide display, ideal for organizations that are looking to maximize Microsoft Signature Teams Rooms deployments, CollabTouch, a complete portfolio of all-in-one solutions designed in partnership with Logitech, and the Avocor Google Meet hardware technologies, Desk 27, and Board 65. Edtech innovations With ISE and BETT taking place within a few days of each other, many visitors will be asking “Which should they attend?”. Education has been a core market for the AV industry for many years, both in terms of sales volume and the desire by schools and colleges to engage with the latest technologies to improve engagement and student outcomes. Although the current economic outlook is tempering the ability of some organisations to invest, the latest figures indicate that many major

ISE PREVIEW

new projects are still going ahead. According to the latest IOTA report from AVIXA, education was on course to generate revenue of $28.5 billion in 2023, with a compound annual growth of 4.4% expected through 2028. The increased interest in hybrid learning is feeding into the growing trend for asynchronous learning, where students can study at a time that suits them. To address digital inequality, the focus now is on ensuring accessibility to materials for all, making more engaging content available offline and offering a wider range of content. While videoconferencing systems and kits to broadcast lessons online have been a focus of investment, more traditional learning tools such as interactive whiteboards and projectors are also finding a new lease of life, especially where students can connect them with their own devices to share and access content. If it helps to sway you, ISE is presenting “Education Technology Summit: Educating Humans in a Digital World” on Thursday 1 February | from 10:30 – 14:30 (Location: CC5.) The summit, led by Conference Chair and Consultant, 1EdTech and EUNIS, Gill Ferrell, will delve into the ‘how’s’ and ‘why’s’ offering insights into the future of the critical use of technology for educational experiences. Ferrell explains: “In the last year we have seen an explosion of new AI-powered tools, as well as seeing familiar tools supercharged by the application of data and machine learning. The summit will bring together experts who are able to look beyond the market

hype and the fear of the unknown, to take a realistic view of how the latest in innovative technologies might serve to enhance learning.” On the show floor, leading names supplying the education sector will be found in the Unified Communications & Education Technology Zone in Hall 2. Big brands already confirmed include HP, Poly, Jabra, Microsoft and Zoom. On the display side, Clevertouch and ViewSonic will be among those showing their latest advances, while content-sharing platform ScreenBeam and collaborative tools from Ricoh, Neat (in Hall 4) and Crestron (in Hall 3) will be available for demo. The introduction of augmented reality (AR), virtual reality (VR), mixed reality (MR) and 3D simulations looks set to take student participation to the next level. Highly interactive virtual learning environments utilising these technologies, without headsets, are already being used for a variety of learning environments. Looking ahead, education could even move into the metaverse, with AR and VR combined with distributed ledger technologies providing new ways for students and tutors to interact with each other. Greater adoption of cloud technology has been a key enabler for many of these advances, providing greater flexibility and the ability to manage and monitor installations remotely. In the future, data analytics will likely play a bigger role, giving insight into learner behaviours and how offerings can be made more impactful. In addition, big data and

ISE PREVIEW

artificial intelligence are helping educators to understand the impact of their teaching, identify those falling behind and shape lessons to enhance their appeal, while AR and VR devices continue to bring topics to life and offer new perspectives and gamified experiences. Looking further ahead these devices will become more integrated into classrooms, with haptic devices also becoming a more common sight in learning spaces. The convergence between AV and broadcast is also in evidence here, with cameras, switching equipment and green screen systems a more regular sight in the corporate world as production standards move way beyond a simple Teams call. Zoom, Cisco, Google, Jabra and Microsoft continue to lead the way when it comes to communication and collaboration tools, while Clevertouch, ViewSonic and Avocor offer those all-important display solutions. On the audio side, QSC and Shure have offerings for rooms of all shapes and sizes, from simple microphones and headsets to fully integrated solutions. Live events latest ISE’s principal competitor in the live events space is probably the PLASA events, but with so much interest in immersive techniques, ISE is well placed to attract visitors with this interest. The ISE conference programme features a session entitled “Live Events Summit: New Solutions for New Challenges” on Thursday 1 February | 10:30 – 14:30 (Location: CC5.2) Chair and Tpi Editor, Stew Hume, together with leading experts like the team from Celestial, will focus on challenges and evaluating new solutions for the live events industry. Hume comments: “The goal is to look at how new technologies might help change productions in the future. We’re excited to invite the team from Celestial and as one of the front runners in large outdoor drone shows, the team will discuss how this solution was adopted at some major live events including the Eurovision Song Contest and Secret Garden Party this year. There’ll be two panels talking about some of the major developments within the world of video and audio and how we’re starting to see some major ripples from technological innovations that took place over the pandemic. On the show floor, Disguise will give ISE visitors a chance to dive deep into its latest solutions and discover how they enabled some of the world’s most talked about live shows, like U2’s residency at the Las Vegas Sphere, and immersive experiences like the BBC Earth Experience in London. Visitors can also expect to learn more about Disguise’s growing suite of Cloud tools, including the recently integrated Previz and Mapping Matter, as well as its latest software integrations with Cuebric and Volinga, unlocking generative AI content workflows in virtual production. ISE will also play host to several new and exciting

hardware reveals from Disguise, as part of the continuous evolution of its modular scalable hardware architecture, complemented by the latest developments in its IP Video Format Conversion card (IP-VFC), harnessing the power and speed to run the highest standards of production with ST2110 and 12G SDI workflows. From projection mapping to LED content of any size and complexity, Disguise’s solutions can turn any vision into reality, in one integrated end-to-end platform. Drop by booth 3H210 to find out how. Audio innovations Sound is also a key player in both the workplace and education. Echo cancellation and noise reduction have led to enhanced microphones, with beamforming mics that can also track and isolate speakers. In contrast, digitally steerable speakers can direct sound to where it’s needed most, with the greatest clarity. Next-generation audio (NGA), in the form of binaural codecs and other immersive formats, can add another dimension to the user experience, either via headsets or multiple speakers; NGA codecs can also offer alternative commentary options, listener control of sound elements – useful for auditory issues and enhanced dialogue – as well as enhanced audio description services.

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Kramer puts partner relationships at the heart Discussing her new role as Director of EMEA Channels, Brooke commented: “I am delighted to have joined of its business

Kramer has announced the latest evolution of its business, with the appointment of experienced AV and Unified Communications and Collaboration (UCC) channel executive, Brooke Ellingworth, as its first-ever Director of EMEA Channels. Adding over 16 years of top-level AV/UCC knowledge and experience to Kramer’s growing international team, Brooke will play an instrumental role in the company’s ongoing business transformation and growth strategy, with closer and more aligned channel partnerships, key to achieving its ambitions. Working with partners such as Sony, Jabra and Netgear, Kramer’s industry-leading hardware, advanced software and cutting-edge cloud technologies, deliver complete meeting room solutions for any business, with corporate, education, entertainment, healthcare and government among its core customers. Brooke is an accomplished sales and channel leader, with a proud track record of delivering exponential growth to some of the world’s leading technology firms. These include Logitech, from whom she joins and Ingram Micro and Cisco, among others. Reporting to Peter Baxter, Senior Vice President (SVP) at Kramer, Brooke – a recent Cambridge University Graduate (Circular Economy and Sustainability Strategies) – is tasked with refreshing and restructuring Kramer’s existing channel strategy, to maximize sales and growth opportunities across both local and international markets, while extending brand awareness on a global scale. Kramer has set internal targets of becoming the brand of choice for advanced engagement technology solutions in the global market within the next five-years. A key focus, and core to Kramer’s ‘continental’ strategy in providing more localized, customer-centric offerings tailored to specific regions, Brooke is conducting a review of Kramer’s existing EMEA channel partner network, while also exploring new alliance opportunities, including distributors, system integrators, and other AV/ IT/UCC service providers and specialists. Greater levels of company transparency, including future roadmaps, new solutions and campaigns, plus additional partner training and the introduction of new shared profit partner rewards and incentives are among the value adds being introduced by Kramer, as it strives to create more committed and aligned relationships. The latest examples of which will be unveiled and showcased at ISE 2024 (Jan 30-Feb 2), Kramer Booth 3D300. Brooke will also work in sync with Kramer’s growing regional management teams in EMEA, while also adding her knowledge and expertise to provide support in Kramer’s other global markets, such as North America.

Kramer and excited at the opportunity to be a part of their already fantastic team. “The most important thing for me right now is getting to know the channel intimately and building true and long-term relationships. That means really understanding who they are, their relationship with us, and ways that can be improved. I need to make sure we have the right partners who are committed to joining us on our journey. To do that, we have to be humble and accept that we need to do some things differently than before. My experience has always been in strategy and transformation of businesses, and we have identified some incredible opportunities. The passion I have seen from the Kramer team across all parts of EMEA, together with the company’s creative and disruptive nature is something I absolutely wanted to be a part of.” Peter Baxter, with whom Brooke previously worked at Logitech, added: “I am thrilled to welcome Brooke to the Kramer family and be part of what is truly an exciting time for the company as we accelerate our transformation. “Brooke is a serial achiever and someone who has an incredible record of implementing hugely successful strategies and transformation to business – often from scratch – with quite stunning results. We believe we have the most innovative advanced engagement technology solutions available anywhere in the current market, each designed to remove boundaries and amplify the human experience to help people (and businesses) reach their potential.”

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Clear-Com appoints Dennis Low adding local support for APAC

Loewe Technology UK appoints regional account manager

Clear-Com’s dedication to supporting their customers with local support teams is further enhanced with the appointment of Dennis Low to its Singapore-based team as a Technical Support Associate. This strategic investment bolsters Clear-Com’s ability to provide the highest level of support for customers in the Asia-Pacific region, where it has technical support engineers in place across the region, primarily based out of Singapore and Beijing. Over the past two decades, Dennis has worked in a wide variety of roles in the audio industry, as a sales engineer/technical support for SMX Electronics, an entrepreneur and distributor (as co-founder of Big Knob (Malaysia), and as a House of Worship AV Technician at St Andrew’s Cathedral, and the Full Gospel Assembly in Singapore. Dennis explains : “Having taken on the role of AV department head and leading teams of volunteers in my previous roles, I believe in empowering people with the right skill sets so they do not feel overwhelmed by the technicalities of a product. That allows them to focus on what’s important, which is to use the tools necessary to support their business goals. Intercom is a powerful tool when properly implemented, and I look forward to sharing my knowledge with Clear-Com end-users as part of my new role”. Clear-Com aims to stand apart from its competitors with its deep commitment to its customers, offering industry-leading capabilities and support/services. The dedication for local support via the technical team in the Asia-Pacific region is no different. “Having a technical support associate with the background Dennis has will provide existing and future Clear-Com customers greater confidence that they will always be well supported by a local team of experts,” says Peter Fong, Clear-Com Director of Sales, APAC, adding that Clear-Com is also investing in its APAC Partners to ensure each has at least one fully trained technical sales engineer.

Loewe Technology has announced the appointment of Matthew Billing as its new Regional Account Manager for the North of England and Ireland. Matthew brings a wealth of experience to the new role, having begun his career at Bang & Olufsen before spending 12 years at brands such as Panasonic and Technics leading on regional sales, training, events and merchandising. In his new role at Loewe Technology, Matthew will be effectively managing relationships with the brand’s partners across both regions while aiming to expand its portfolio of partners to reach wider audiences in the area. The appointment reenforces Loewe’s commitment to manage relationships across all corners of the UK and Ireland with a premium, personal touch. The German brand’s considered approach to client service matches its audio-visual product range, delivering exceptional value for partners and customers alike. Commenting on his appointment, Matthew Billing said: “I’m delighted to be a part of this excellent Loewe team in UK and bring my knowledge and enthusiasm to the brand’s highly valued partners across the Northern England and Ireland. A brand steeped in a century of premium audio-visual heritage, Loewe has a superb reputation for delivering industry-leading quality across the board, which I’m looking forward to building upon in my regions”. Managing Director at Loewe Technology UK, Alan Whyte, says, “We’re thrilled to welcome Matthew on board as we continue our journey to deliver exceptional service across the UK and Ireland. With an experienced and skilled figure such as Matthew on board, our valued Partners in both regions will benefit from the high-class account management that people have come to expect from Loewe as well as a considered approach to communication.”

Northamber PLC announces Jeremy Keefe as new MD Northamber PLC has announced the appointment of Jeremy Keefe as the new Group Managing Director. Keefe, a seasoned industry executive with over 30 years of experience, brings a wealth of knowledge in building and managing successful sales teams. His impressive career includes leadership roles at prominent companies such as Poly (Formerly Polycom), Westcon, Computacenter, Avaya, Citrix, and, most recently, Nuvias UC, where he served as Chief Revenue Officer and CEO. Jeremy Keefe’s appointment comes at an exciting juncture for Northamber, as the company continues to expand its presence in the technology distribution sector. With a proven track record of profitably driv-

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ing growth and fostering strategic partnerships, Keefe is well-equipped to lead Northamber into a new era of success. “I am delighted to be appointed as Managing Director of Northamber and I am excited about the future prospects of the Company.” Said Jeremy Keefe. “I look forward to leading the Company and working alongside Alex and the rest of the Board, as we begin the next stage of the Company’s growth cycle.” Keefe will be succeeding and reporting to Alex Phillips, who will be transitioning to the role of Executive Chairman. Phillips, in his new capacity, expressed enthusiasm about the change and highlighted the opportunities it presents for the company’s future. “We are delighted that Jeremy has agreed to join the Board as Group Managing Director, bringing with him a wealth of experience and a track record of profitably driving growth and fostering strategic partnerships, which we can leverage as we continue to expand our presence in the technology distribution sector.” As part of this leadership transition, Colin Thompson, the current Non-Executive Chairman, will be refocusing on strategic projects for Northamber PLC and remain as Non-Executive Director, continuing to provide his valued guidance. Phillips continued, “I would also like to thank Colin for his dedicated contribution and service whilst Non-Executive Chairman and I am pleased that we will be able to continue to draw on his expertise as a valued member of the board.” The entire team at Northamber looks forward to working with and leveraging Jeremy Keefe’s expertise and leadership to drive the company’s continued success in the dynamic and evolving technology landscape.

Lightware appoints Candice Siow as regional director Lightware Visual Engineering has announced the appointment of Candice Siow as Regional Director for Southeast Asia. Based in Singapore, Candice joins Lightware with more than 15 years of sales management experience in the audio-visual industry. In her new role, she will be responsible for the company’s operations in Southeast Asia and will focus on expanding Lightware’s presence in the region, working in close collaboration with key stakeholders to deliver a unified corporate message and go-to-market approach. Prior to joining Lightware, Candice spent 15 years with

Kramer Electronics, most recently serving as Regional Sales Director ASEAN. In this role, she consistently built sales revenues within the Southeast Asia region yearon-year, consolidating the company’s brand presence, especially in Singapore. Previously, she also held senior sales and marketing roles within the business before promotion to Regional Sales Director in 2022. Candice holds a Bachelor of Arts in International Business Management as well as a diploma in Sales and Marketing Management. “I am delighted to join Lightware at a very exciting time in the company’s development,” commented Candice. “My goal is to build our presence in the region by working closely with our partners to deliver excellence to our users. I look forward to working with my new colleagues in the local region and as part of the wider international team.” “The recruitment of Candice marks a significant step in our regional strategy," commented Robin Enlund, President of the Greater APAC region at Lightware. "Her wealth of experience and impressive achievements in the audio-visual industry are an ideal fit for the business. Supported by her leadership, I am confident we will see growing partnerships and a strengthened market presence, all while upholding our commitment to excellence for our partners and users.”