In the September issue, we take a look behind the scenes at the home of Ferodo and the newest MOT workshop in Staffordshire, and also focus on brake friction, filters and MOT equipment.
In addition to regular features – including a workshop case study, new products and news – Andy Crook considers neuro linguistic programming from page 16 to provide practical advice on what not to say to customers, we also delve behind the scenes at a new MOT workshop, from page 24, visit the home of Ferodo braking in Derbyshire, from page 38, and discover the R&D involved in bringing OE tech to aftermarket wipers with TRICO, from page 30. Discover what suppliers are up to at Automechanika Frankfurt later this month, from page 48.
