2026 registration renewal September 2026
Acknowledgement of Country
2
Key renewal dates October
• Renewals open • Log in to your portal to renew
30 November
• Renewal due date • You will stay on the register until you renew, or while your renewal is in assessment Still on register – late fee charged to renew
1 – 31 December
• Late period • You will stay on the register until you renew, or while your renewal in assessment • You can continue to practise Fail to renew – removed from register 1 January 2027
1-31 January
• Fast track application period for rapid return to register • You cannot practise until your name appears on the register
3
Name on the register = can still practise Update this year for employers: you can check the register during the late period to see if we have received an application to renew
4
1. 3. Three-step log in: 1. Enter your username and password 2. Confirm you are not a robot
2. 364218
3. Enter your 6-digit MFA code
5
Forgotten Ahpra portal password? (This is separate to MFA)
6
Changed devices or deleted MFA app? Request we reset your MFA
7
Select ‘Reset my MFA’ from the web enquiry form
8
Include at least four points of identity so we can help
• • • • •
full name date of birth mobile number email address residential address
9
Ahpra portal dashboard: follow the alert to ‘Manage my renewal’
10
Navigating the privacy statement: click the hyperlink before you can click 'next'
11
Navigating the privacy statement: once you've read the privacy statement, close the tab
12
Navigating the privacy statement: tick the boxes and click next
13
Pathway for support & escalation Self-serve • Portal help centre for videos, guides, troubleshooting • Ahpra and Board websites for renewal and registration FAQ • 24/7 online chatbot with escalation to live chat during business hours
Send us a message with our online enquiry form • Dedicated ‘Reset my MFA’ option for fast response • Tell us the details in the request and we will call or email to resolve the issue
Ahpra Customer Service team 1300 419 495 • When self-serve doesn’t solve the problem 14
Ahpra portal help centre
15
24/7 Chatbot
16
Send us a message to ask us to call you or submit an MFA reset request
17
www.ahpra.gov.au/Registration/Renewal.aspx
Helpful renewal pages
18
Questions and feedback
19