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ARI-HETRA Warranty Terms and Conditions

Page 1

‭Statement of Warranty‬ ‭Model/Product Line‬

‭Structure Parts‬ E ‭ lectrical Parts‬ ‭Labor Warranty*‬ ‭Warranty*‬ ‭ arranty*‬ W

‭Mobile & Drive-On Lifting Systems‬

‭1 Year‬

‭5 Years‬

‭2 Years‬

‭Exhaust Extraction Systems‬

‭1 Year‬

‭1 Year‬

‭1 Year‬

‭Wheel Service Products‬

‭1 Year‬

‭1 Year‬

‭1 Year‬

‭Accessories‬

‭1 Year‬

‭1 Year‬

‭1 Year‬

‭ARI Mobile Column Lifts and Drive-On Lifting Systems‬ ‭ ll‬ ‭ARI-Hetra‬‭TM‬ ‭lifting‬ ‭systems‬ ‭are‬ ‭warranted‬ ‭for‬ ‭a‬ ‭period‬ ‭of‬ ‭five‬ ‭(5)‬ ‭years‬ ‭from‬ ‭date‬ ‭of‬ ‭new‬ ‭system‬ ‭purchase‬ ‭for‬‭all‬‭Structural‬‭and‬ A ‭Mechanical‬‭parts.‬‭(Structural‬‭and‬‭Mechanical‬‭parts‬‭include‬‭the‬‭frame‬‭body,‬‭gearbox‬‭and‬‭mechanical‬‭ball-screw‬‭components.)‬‭Electronics‬ ‭and‬‭non-Structural‬‭parts‬‭are‬‭warranted‬‭for‬‭a‬‭period‬‭of‬‭two‬‭(2)‬‭years‬‭on‬‭new‬‭systems.‬ ‭Warranted‬‭parts‬‭or‬‭components‬‭will‬‭be‬‭replaced‬ ‭or‬ ‭repaired‬ ‭at‬ ‭the‬ ‭discretion‬ ‭of‬ ‭ARI-Hetra‬ ‭and‬ ‭parts‬ ‭replaced‬ ‭under‬ ‭the‬ ‭warranty‬ ‭period‬‭carry‬‭the‬‭remaining‬‭balance‬‭of‬‭the‬‭original‬ ‭manufacturer’s‬‭warranty.‬ ‭Structural‬‭and‬‭Electrical‬‭Parts‬‭warranties‬‭include‬‭first‬‭(1)‬‭year‬‭labor‬‭and‬‭travel.‬ ‭Replacement‬‭parts‬‭or‬‭repairs‬ ‭performed outside the warranty period carry a 60 day replacement period warranty.‬ ‭ARI Heavy Duty Accessories‬ ‭ ll‬‭ARI-Hetra‬‭TM‬ ‭branded‬‭accessories‬‭and‬‭components‬‭are‬‭warranted‬‭for‬‭a‬‭period‬‭of‬‭one‬‭(1)‬‭year‬‭from‬‭date‬‭of‬‭purchase.‬ ‭This‬‭includes,‬ A ‭but‬‭is‬‭not‬‭limited‬‭to,‬‭Refurbished‬‭Lifts,‬‭Stands,‬‭Lift‬‭Accessories,‬‭and‬‭Remote‬‭Control.‬ ‭Warranty‬‭includes‬‭labor‬‭and‬‭travel‬‭or‬‭return‬‭and‬ ‭replacement exchange.‬ ‭ARI Wheel Service Products‬ ‭ ll‬ ‭ARI-Hetra‬‭TM‬ ‭branded‬ ‭Heavy‬ ‭Duty‬ ‭Wheel‬ ‭Service‬ ‭products‬ ‭including‬ ‭but‬ ‭not‬ ‭limited‬ ‭to‬ ‭Tire‬ ‭Changers,‬ ‭Balancers,‬ ‭Inflation‬ ‭Cages,‬ A ‭Hydraulic‬‭Jacks,‬‭Brake‬‭Lathes,‬‭and‬‭Brake‬‭Handing‬‭products‬‭are‬‭warranted‬‭for‬‭a‬‭period‬‭of‬‭one‬‭(1)‬‭year‬‭from‬‭date‬‭of‬‭purchase.‬ ‭Warranty‬ ‭includes labor and travel or return and replacement exchange.‬ ‭ARI Exhaust Extraction Products‬ ‭ ll‬‭mechanical‬‭and‬‭structural‬‭components‬‭of‬‭the‬‭ARI-Hetra‬‭TM‬ ‭Exhaust‬‭Extraction‬‭Systems‬‭are‬‭warranted‬‭for‬‭a‬‭period‬‭of‬‭one‬‭(1)‬‭year‬‭from‬ A ‭date of purchase during which time w‬‭arranted parts‬‭will be replaced or repaired at the discretion of ARI-Hetra‬‭TM‬ ‭without charge.‬ ‭ ll‬‭ARI-Hetra‬‭products‬‭should‬‭be‬‭installed‬‭and‬‭serviced‬‭by‬‭ARI‬‭Phoenix‬‭Inc.‬‭trained‬‭and‬‭authorized‬‭service‬‭personnel.‬‭This‬‭warranty‬‭shall‬ A ‭not‬‭apply‬‭unless‬‭the‬‭product‬‭is‬‭installed,‬‭operated,‬‭used‬‭and‬‭maintained‬‭in‬‭accordance‬‭with‬‭ARI-HETRA‬‭specifications,‬‭as‬‭set‬‭forth‬‭in‬‭the‬ ‭ARI-HETRA’s‬‭“Operation‬‭&‬‭Service‬‭Instructions”‬‭(Manual).‬‭The‬‭warranty‬‭does‬‭not‬‭cover‬‭normal‬‭maintenance‬‭or‬‭adjustments,‬‭damage‬‭or‬ ‭malfunction‬ ‭due‬ ‭to‬ ‭improper‬ ‭handling,‬ ‭improper‬ ‭installation,‬ ‭abuse,‬ ‭misuse,‬ ‭overloading,‬ ‭negligence,‬ ‭unsuitable‬ ‭power‬ ‭sources,‬ ‭carelessness‬‭or‬‭normal‬‭wear‬‭and‬‭tear.‬ ‭Unauthorized‬‭repairs‬‭attempted‬‭or‬‭carried‬‭out‬‭by‬‭non‬‭ARI-Hetra‬‭TM‬ ‭authorized‬‭service‬‭personnel‬ ‭will‬‭void‬‭the‬‭warranty‬‭and‬‭its‬‭coverage‬‭periods.‬ ‭All‬‭warranties‬‭are‬‭expressly‬‭conditioned‬‭upon‬‭use‬‭by‬‭Buyer‬‭of‬‭only‬‭such‬‭replacement‬ ‭parts‬‭as‬‭are‬‭manufactured‬‭or‬‭provided‬‭by‬‭ARI-Hetra.‬ ‭After‬‭expiration‬‭of‬‭labor‬‭and‬‭travel‬‭warranties‬‭while‬‭parts‬‭warranties‬‭are‬‭still‬‭in‬ ‭effect,‬‭parts‬‭which‬‭are‬‭thought‬‭to‬‭be‬‭defective‬‭may‬‭be‬‭returned‬‭to‬‭ARI-Phoenix‬‭Inc‬‭via‬‭an‬‭RMA‬‭(returned‬‭material‬‭authorization)‬‭with‬ ‭freight charges to be reimbursed in the event that ARI Phoenix Inc. determines the part(s) were defective.‬ T‭ HE‬‭FOREGOING‬‭L IMITED‬‭WARRANTIES‬‭ARE‬‭EXCLUSIVE,‬‭AND‬‭ARE‬‭IN‬‭L IEU‬‭O F‬‭ALL‬‭OTHER‬‭WARRANTIES,‬‭W HETHER‬‭W RITTEN,‬‭O RAL‬‭O R‬ ‭IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.‬ ‭ T‬ ‭ITS‬ ‭DISCRETION,‬ ‭ARI‬ ‭MAY‬ ‭PROVIDE‬ ‭O NLY‬ ‭PARTS‬ ‭AND‬ ‭REMOTE‬ ‭SUPPORT‬ ‭FOR‬‭PRODUCTS‬‭W HICH‬‭ARE‬‭LOCATED‬‭O UTSIDE‬‭O F‬‭THE‬ A ‭CONTINENTAL UNITED STATES.‬ T‭ HE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE LIMITED TO REPAIR, CORRECTION OR REPLACEMENT UNDER‬ ‭THE LIMITED WARRANTY ABOVE. IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN‬ ‭CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL ARI-HETRA’S LIABILITY TO BUYER‬ ‭AND/OR ITS CUSTOMERS EXCEED THE PRICE TO ARI-HETRA OF THE SPECIFIC GOODS MANUFACTURED OR SERVICES PROVIDED BY‬ ‭ARI-HETRA GIVING RISE TO THE CLAIM OR CAUSE OF ACTION. BUYER AGREES THAT IN NO EVENT SHALL ARI-HETRA’S LIABILITY TO‬ ‭BUYER AND/OR ITS CUSTOMERS EXTEND TO INCLUDE LIQUIDATED, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. THE TERM‬ ‭“ CONSEQUENTIAL DAMAGES” SHALL INCLUDE, BUT NOT BE LIMITED TO, LOSS OF ANTICIPATED PROFITS, LOSS OF USE, LOSS OF‬ ‭REVENUE AND COST OF CAPITAL.‬


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