Window Care & Warranty
Warranty Coverage
What’s Covered
Thermal Stress Cracks
Uneven temperature changes can cause parts of the glass to expand creating stress that may lead to a stress crack.
Frame & Structure Defects
Warping, cracking & separation of frame components.
Spontaneous Breakage
Condensation between glass panels. Spontaneous breakage due to internal defects or thermal stress.
We Only Use
Glass!
What Isn’t Covered
Accidental Damage
Impact from objects or breakage caused by residents.
Improper Use
Unauthorised repairs, modifications, or wrong cleaning products.
Natural Events
Storms, flooding, or other acts of nature.
Tempered Glass Breakage Pattern
Heat Strengthened Glass Breakage Pattern
Window Maintenance Tips
Clean
a year
Seasonal Checks: Check for drafts before summer and inspect window sealants every year for
or heat damage.
