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Florette Reduces Engineering Downtime by 79% and Transforms Maintenance Management With Agility CMMS Background Florette, part of the Agrial Fresh group, is one of the UK’s leading suppliers of fresh salad products. Operating from its site in Wigan, the business processes and packs lettuce and salad products for some of the UK’s biggest retailers and restaurant chains. The facility is the base of operations for a busy engineering and maintenance team that’s responsible for keeping production lines running efficiently in a fast-paced, highvolume manufacturing environment. Scott Dunkiert, Maintenance Planner, has been with the business for nearly six years and has led the site’s use of Agility’s Computerised Maintenance Management System (CMMS) since its implementation in late 2020. With over 25 years’ experience in maintenance planning and engineering management across multiple industries, Scott has worked with a range of maintenance systems throughout his career and has a clear view of what good looks like.
Industry
Fresh produce processing and packaging.
Product
Aptean EAM Agility EAM/CMMS
Challenges » Outdated, paper-based maintenance system with no centralised visibility of jobs, engineers, or costs » Maintenance requests managed informally by phone or by physically finding an engineer— no accountability or prioritisation » No way to accurately track machine costs, planned maintenance compliance, or downtime data
Benefits » 79% reduction in total engineering downtime minutes from 2022 to 2025 » 73% reduction in major breakdown jobs (over one hour) from 2022 to 2025 » Data-backed reporting to protect engineering headcount and demonstrate team value to the wider business
CASE STUDY | FLORETTE | 1