BACKEND:PUBLIC HEARINGS FRONTENDPUBLIC
BUILDINGRAPPORT & RELATIONSHIPS
POLITICS&PLANNING
•KnowthePlayers
•Understandthelocalrules
•Remember“WhyyouareintheRoom”
•Representingmarginalizedindividuals
•Levelthefield
•Characterand“YourWord”
•InternalAndExternal
•Donottakeitpersonally
QUESTIONS?
HeatherM.Urwiller,MRP,AICP,CFM
