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TEST BANK FOR MGMT 11th Edition by Chuck Williams
Chapter 01_Management 1. _____ is defined as getting work done through others. a. Orientation b. Marketing c. Management d. Accounting ANSWER: c
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she was told that her role involved supervising the work of her employees and ensuring that they did their jobs well. Ruth's job is related to: a. marketing. b. recruitment. c. management. d. finance. ANSWER: c
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