CHAPTER 1—THE CHALLENGE OF HUMAN RESOURCES MANAGEMENT TRUE/FALSE 1. In general, many companies are realizing diminished demand for "touch labor" and an increasing demand for "knowledge workers." ANS: T
PTS: 1
REF: p. 13
OBJ: 1-4 TYPE: K
2. Knowledge workers are employees whose responsibilities focus on problem solving. ANS: F
PTS: 1
REF: p. 13
OBJ: 1-4 TYPE: U
3. A Human Resource Information System (HRIS) provides current and accurate data for control and decision-making by managers. ANS: T
PTS: 1
REF: p. 13
OBJ: 1-4 TYPE: K
4. To proactively manage change, organizations should wait to see how external forces impact an organization's performance, then develop a plan to address those changes. ANS: F
PTS: 1
REF: p. 8
OBJ: 1-1 TYPE: U
5. The strategies companies are pursuing today increasingly involve one or more elements of globalization. ANS: T
PTS: 1
REF: p. 8
OBJ: 1-2 TYPE: K
6. A firm's ability to compete through people depends upon its ability to manage human capital. ANS: T
PTS: 1
REF: p. 4
OBJ: 1-1 TYPE: U
7. Human capital is owned by the organization and is part of the company's core competencies. ANS: F
PTS: 1
REF: p. 5
OBJ: 1-3 TYPE: K
8. Companies are increasingly rotating non-HR managers into HR positions and vice versa to give exposure to different areas of the organization. ANS: T
PTS: 1
REF: p. 8
OBJ: 1-8 TYPE: A
9. Proactive change is change that occurs when external forces have started affecting performance. ANS: F
PTS: 1
REF: p. 8
OBJ: 1-2 TYPE: U