Test Bank For Management Fundamentals Concepts, Applications, and Skill Development 9e Robert N. Lussier Chapter 1-15
CHAPTER 1: MANAGEMENT AND ITS HISTORY Multiple Choice 1. According to Sheryl Sandberg, COO of Facebook, employees who have gratitude are happier in all areas of their life. How does gratitude lead to a happier outlook? a. Gratitude helps us focus on the positives rather than the negatives. b. Gratitude gives us hope that things can always get better. c. Gratitude provides a focus on what we hope to have eventually. d. Gratitude helps us win friends and influence people. Ans: A Learning Objective: 1-1: State how the study of management helps develop personal and professional skills. Cognitive Domain: Comprehension Answer Location: Develop Skills You Can Use in Your Personal Life Difficulty Level: Medium AACSB Standard: Analytical thinking 2. Which essential skills do employees need to have in order to succeed in today’s workplace? a. a strong personality and an ability to speak up and express ideas b. a strong friend, family, and business network c. the ability to be resilient and not take ―no‖ for an answer d. the ability to problem-solve, get along with people, and communicate clearly Ans: D Learning Objective: 1-1: State how the study of management helps develop personal and professional skills. Cognitive Domain: Analysis Answer Location: Develop Skills You Can Use as a Manager or Employee Difficulty Level: Medium AACSB Standard: Analytical thinking 3. The resources of a manager include ______. a. organizational resources b. financial resources c. behavioral resources d. administrative resources Ans: B Learning Objective: 1-2: Describe a manager’s responsibility. Cognitive Domain: Knowledge