Test Bank For Business Ethics Best Practices for Designing and Managing Ethical Organizations 3e Denis Collins; Patricia Kanashiro Chapter 1-13
CHAPTER 1: UNETHICAL BEHAVIORS IN ORGANIZATIONS AND HUMAN NATURE Multiple Choice 1. How does the text define ―well-managed organization‖? a. A community of people on a common mission to be effective, efficient, and ethical. b. A community of people seeking a common goal in the marketplace. c. An efficient hierarchy of managers and employees operating under conditions of discipline and trust. d. A community of employees and managers working together to provide a net benefit to society. Ans: A Learning Objective: 1-1: Identify common types of unethical behaviors in the workplace. Cognitive Domain: Knowledge Answer Location: Ethical Issues at Work Difficulty Level: Easy AACSB Standard: Skills 2. Hae-Won, a middle manager at a sales company, wrote a dishonest internal report to make her team seem more productive than it was. Based on general trends, what is the most likely reason she wrote this report? a. to avoid being fired b. to gain new clients c. for personal gain d. in response to pressure from a superior Ans: D Learning Objective: 1-1: Identify common types of unethical behaviors in the workplace. Cognitive Domain: Application Answer Location: Ethical Issues at Work Difficulty Level: Medium AACSB Standard: Skills 3. What should be the primary ethical goal of managers in an organization? a. creating a common mission for employees b. appropriately serving the needs of customers c. producing a trustworthy product d. fostering trust, efficiency, and integrity across a range of actions for stakeholders Ans: D Learning Objective: 1-1: Identify common types of unethical behaviors in the workplace. Cognitive Domain: Comprehension Answer Location: Ethical Issues at Work Difficulty Level: Easy AACSB Standard: Skills