Automotive Heating and Air Conditioning, 9e (Halderman) Chapter 1 Service Information, Work Orders, and Vehicle Identification 1) What type of information is commonly included in the owner's manual that would be a benefit to the service technician? A) Maintenance reminder light reset procedures B) Tire pressure monitoring system reset procedures C) Maintenance items specifications D) All of the above Answer: D Diff: 1 Page Ref: 2 Objective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service information. ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapter Quiz: Yes 2) Two technicians are discussing the need for the history of the vehicle. Technician A says that an accident could cause faults due to hidden damage. Technician B says that some faults could be related to a previous repair. Which technician is correct? A) Technician A only B) Technician B only C) Both technicians A and B D) Neither technician A nor B Answer: C Diff: 2 Page Ref: 5 Objective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service information. ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapter Quiz: Yes 3) A campaign (recall) is mailed to the owner of a vehicle from the ________. A) vehicle manufacturer B) local dealer C) federal government D) state or local government Answer: A Diff: 1 Page Ref: 3 Objective: 1-3 Describe vehicle recalls and campaigns. ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapter Quiz: Yes
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