Chapter 1: The Challenge of Human Resources Management
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Instructor’s Resource Guide
Solution Manual Managing Human Resources SIXTEENTH EDITION
By Scott Snell, George Bohlander c h a p t e r
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THE CHALLENGE OF HUMAN RESOURCES MANAGEMENT
The purpose of this chapter is to acquaint students with the importance of human resources management (HRM) and how it contributes to the achievement of an organization’s overall objectives. In this chapter we discuss how people can be a source of competitive advantage, the competitive challenges facing firms, and the concerns of employees themselves. Students are made aware of some of the important efforts that both large and small companies are making to develop and utilize the talents of their people as well as the changes taking place in the work environment. We end the chapter with a discussion of the competencies HR managers and line managers need to possess in order to work together to make the most of employees’ talents.
Chapter Learning Outcomes
Explain how human resources managers can help their firms gain a LEARNING OUTCOME 1 sustainable competitive advantage through the strategic utilization Of people. Explain how globalization affects human resources management. LEARNING OUTCOME Explain how good human2resources practices can help a firm achieve its corporate social responsibility and sustainability goals.
Describe howOUTCOME technology 3can improve how people perform and are LEARNING managed.
LEARNING OUTCOME 4