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Solution Manual For Operations Management Sustainability and Supply Chain Management, Global Edition, 14th edition Jay Heizer, Barry Render, Chuck Munson Chapter 1-17 With Module(A B C D E F G) and Tutorial[1 2 3 4 5]
Chapter 1 Operations and Productivity DISCUSSION QUESTIONS 1. The text suggests four reasons to study OM. We want to understand (1) how people organize themselves for productive enterprise, (2) how goods and services are produced, (3) what operations managers do, and (4) this costly part of our economy and most enterprises. LO 1.1: Define operations management AACSB: Application of knowledge 2. With some 40% of all jobs being in the OM field, the career opportunities are prolific. The text suggests many career opportunities. OM students find initial jobs throughout the OM field, including supply chain, logistics, purchasing, production planning and scheduling, plant layout, maintenance, quality control, inventory management, etc. LO 1.3: Identify career opportunities in operations management AACSB: Application of knowledge 3. Possible responses include: Adam Smith (work specialization/ division of labor), Charles Babbage (work specialization/division of labor), Frederick W. Taylor (scientific management), Walter Shewart (statistical sampling and quality control), Henry Ford (moving assembly line), Charles Sorensen (moving assembly line), Frank and Lillian Gilbreth (motion study), and Eli Whitney (standardization). LO 1.1: Define operations management AACSB: Application of knowledge 4.
See references in the answer to Question 3.
LO 1.1: Define operations management AACSB: Application of knowledge 5. The actual charts will differ, depending on the specific organization the student chooses to describe. The important thing is for students to recognize that all organizations require, to a greater or lesser extent, (a) the three primary functions of operations, finance/accounting, and marketing; and (b) that the emphasis or detailed breakdown of these functions is dependent on the specific competitive strategy employed by the firm. LO 1.1: Define operations management AACSB: Application of knowledge 6. The basic functions of a firm are marketing, accounting/ finance, and operations. An interesting class discussion: ―Do all firms/organizations (private, government, not-for-profit) perform these three functions?‖ The authors‘ hypothesis is yes, they do. LO 1.1: Define operations management AACSB: Application of knowledge 7. The 10 strategic decisions of operations management are product design, quality, process, location, layout, human resources, supply chain management, inventory, scheduling (intermediate and short-term), and maintenance. We find this structure an excellent way to help students organize and learn the material. 1
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