Chapter 1: The World of Human Resources Management MindTap MindTap is the online learning platform that gives you complete control to craft a personalized, engaging learning experience that challenges your students, builds their confidence, and elevates their performance. MindTap delivers access to an eTextbook, study tools, a variety of autograded assessment options, and student performance reporting. •
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Human resources management (HRM) involves a number of policies and practices (e.g., recruitment, selection, training and development, compensation, health and safety) that are designed to provide employees with the ability, motivation, and opportunity to perform their jobs well. Effective HRM requires a consideration of the organization’s strategy, as well as the social and political landscape. This requires the HRM department to be a strategic partner and a champion of change. Further, human resources (HR) must partner with line management (i.e., non-HR managers who are responsible for overseeing the work of other employees), who are often the conduits of HR policies.
Learning Outcomes 1-1 1-2 1-3 1-4
Describe the strategic importance of human resources management (HRM) and the rewarding career opportunities it offers. Explain how good human resources practices can help a firm gain a sustainable competitive advantage and how COVID-19 may impact this relationship. Describe how technology can improve how people perform their work and how they are managed. Explain the dual goals human resources managers have in terms of increasing productivity and controlling costs.
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