Solution Manual For Fundamentals of Human Resource Management 1e Mary Gowan Chapter 1-14
Chapter 1 Managing Employees for Competitive Advantage Preparing to Teach this Chapter Our primary goal in writing this book is to provide students with an understanding of how to attract, develop, motivate, and retain employees and equip them with the knowledge and skills needed to successfully perform their jobs. Ultimately, employees are the key to how well an organization achieves its goals. This first chapter, the introduction to the course, presents a variety of key terms that are referenced throughout the text. In addition, this chapter outlines the key framework for the book – the Framework for the Strategic Management of Employees. This framework provides an organizing logic for understanding how all of the HR practices work together, and the challenges and opportunities organizations may face when managing their workforce for competitive advantage. Additional Resources for Teaching this Chapter: This chapter provides explicit company and case examples that can be used for discussion. These examples will help students understand how the primary HR challenges are interrelated and how they impact employee management and employee outcomes. Zappos has a reputation as a very innovative organization and receives a lot of attention for how it manages its employees. Some interesting examples of how Zappos approaches management can be found in the following links. A good example of how they approach alignment can be found at the following link: https://www.youtube.com/watch?v=axlWBn7YQA4 (The Zappos Family – How They Work). This second link discusses a new direction for managing employees at Zappos: https://www.youtube.com/watch?v=-DYigfNJQlg (How Zappos Will Run with No Job Titles) The Society for Human Resource Management (SHRM) Foundation provides at no charge for faculty an excellent video series highlighting managerial successes. The following video highlights HR alignment at Sysco. https://www.youtube.com/watch?v=15kS-330k_A
Objectives
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Discuss the potential costs and benefits associated with managing employees. Explain what it means to manage employees strategically. Identify and explain the three primary human resource (HR) activities. Discuss the management practices associated with each primary HR activity. Explain the importance of HR activity alignment. Discuss how organizational demands influence the management of employees. Describe how the external environment influences the management of employees. Understand the importance of regulatory issues in establishing HR practices.
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