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Instuctor Manual For Essentials of Marketing Research, 6th Edition By Joseph Hair, David Ortinau and Dana E. Harrison Chapter 1-13
Chapter 1 Marketing Research for Managerial Decision Making Learning Objectives 1. 2. 3. 4. 5. 6.
Describe the impact marketing research has on marketing decision making. Demonstrate how marketing research fits into the marketing planning process. Provide examples of marketing research studies. Understand the scope and focus of the marketing research industry. Recognize ethical issues associated with marketing research. Discuss new skills and emerging trends in marketing research.
Key Terms and Concepts
Behavioral targeting Benefit and lifestyle studies Big data Branded “black-box” methodologies Curbstoning Customer relationship management (CRM) Customized research firms Database Data warehouse Deanonymizing data Marketing research Perceptual mapping Retailing research Shopper marketing Standardized research firms Subject debriefing Sugging/frugging Syndicated business services
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