Solution Manual For Essentials of Business Communication, 11th Edition Mary Ellen Guffey, Richard Almonte Chapter 1-13
Chapter 1 Communicating in Today’s Workplace
Answers to Chapter Review Questions 1. Based on what you have learned in this chapter, describe the kind of work environment you can expect to enter when you graduate. (L.O. 1.1) ANS: Expect a fast-moving, competitive, and information-driven environment. Communication technology provides unmatched mobility and connects individuals anytime and anywhere in the world. Increasing numbers of workers must be available practically around the clock and must respond quickly. Today's communicators interact using mobile devices and access information stored on remote servers in the cloud. 2. Why are writing skills more important in today’s workplace than ever before? (L.O. 1.1) ANS: People in today's workforce communicate more, not less, because information technology and the Internet have transformed the world of work. In a hyperconnected world, writing matters more than ever. Digital media require more written communication, and workers' skills are always on display. Employers seek employees who have a broad range of skills and high levels of knowledge in their field, and many job listings mention the need for excellent oral and written communication skills. 3.
List six trends in the digital workplace that affect business communicators. Be prepared to discuss how they might affect you in your future career. (L.O. 1.1)
ANS:
1. Rapidly changing communication technologies 2. Mobile "anytime, anywhere" and nonterritorial offices 3. Increased emphasis on self-directed work groups and virtual teams 4. Flattened management hierarchies 5. Heightened global competition 6. Renewed emphasis on ethics
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