Instructor Manual for Management Information Systems Managing the Digital Firm, Global Edition, 17th edition Kenneth C. Laudon, Jane P. Laudon
Chapter 1 Information Systems in Global Business Today Student Learning Objectives 1-1 How are information systems transforming business and why are they so essential for running and managing a business today? 1-2 What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide genuine value for organizations? 1-3 What academic disciplines are used to study information systems and how does each contribute to an understanding of information systems? 1-4 How will MIS help my career?
Key Terms The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided. Business functions, 49 Business model, 44 Business processes, 42 Complementary assets, 57 Computer hardware, 51 Computer literacy, 48 Computer software, 51 Culture, 50 Data, 46 Data management technology, 51 Data workers, 49 Digital firm, 42 Extranets, 52 Feedback, 47
Information technology (IT) infrastructure, 52 Input, 47 Internet, 51 Intranets, 52 Knowledge workers, 49 Management information systems (MIS), 48 Middle management, 49 Network, 51 Networking and telecommunications technology, 51 Operational management, 49 Organizational and management capital, 57 Output, 47 Processing, 47 Production or service workers, 49 1-1
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