Chapter 10 Motivating Employees 1. The sense of satisfaction you get when you achieve an important goal is an intrinsic reward. True False
2. Extrinsic rewards are those that are given to a person by someone else. True False
3. Motivation is the drive to satisfy a need. True False
4. Since motivation comes from within an individual, there is little that managers can do to help motivate employees. True False
5. When unhappy employees leave a company, the firm normally ends up benefiting financially. True False
6. Frederick Taylor's goal was to find ways to improve worker motivation by making work more interesting and challenging. True False
7. A key element of Frederick Taylor's approach was the time-motion study, which examined the tasks performed to complete a job and the time needed to complete each task. True False
8. Frederick Taylor based his approach on the belief that each worker was an individual who should be treated as a unique asset to the firm. True False
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