All Cases For Management Fundamentals Concepts, Applications, and Skill Development 9e Robert N. Lussier Chapter 1-15
Case Notes Chapter 1: Management and Its History Joe Maddon, Manager, Chicago Cubs 1. What types of resources does Joe Maddon control as the manager of the Chicago Cubs? The four types of manager’s resources are human, physical, financial, and informational. Joe Maddon is involved in managing all of these resources. The human resources are the players on his team, his coaching staff, and other support staff like trainers. He oversees the physical resources in terms of the set-up of the locker room, dugout, practice fields, and equipment like batting cages and machines. He is involved with financial resources by working with management of the Cubs organization to make decisions about current player contracts and salaries as well as offers extended to players that he would like to trade for or bring up from the minor leagues. Finally, he controls informational resources in terms of his interactions with his players, the media, and fans regarding the team’s performance, the status of specific players, and any issues related to the team’s upcoming plans. 2. What types of management skills does Joe Maddon use as the manager of the Chicago Cubs? The three types of management skills are technical, informational, and decision-making. Joe Maddon uses all three skills in his job. First, he uses his technical skills to structure and run his team practices. Specifically, he likes to give his players a lot of autonomy and keep the work environment light and relaxed. He uses informational skills to evaluate the status and readiness of his players before and during games. He is open to using data analytics as one source of intelligence to help him to analyze a situation. Finally, he uses