Security Products and Technology News
sptnews.ca Serving Installers, Dealers and Integrators Across Canada
V.22 I.5 JUNE/JULY 2018
HOW DO YOU KEEP
THEM HAPPY? Managing customer attrition and satisfaction in an evolving home security business
Canadian ADT dealer expands into U.S. Alarm Guard sets up shop in Atlanta with further expansion planned p.6
Security Summit Canada recap and photos Second annual event returns with expert advice on RMR, market trends and more p.10
Protecting critical infrastructure How to make the most of today’s security systems, from drones to access control p.18
p. 22
Product Previews The latest in security technology
p. 23
THANKS FOR YOUR SUPPORT!
Industry Partners:
A big thank-you to all our sponsors for helping to making Security Summit Canada a success. Sponsors:
GOLD
SILVER
BRONZE
Presented by