Anchorage Chamber of Commerce
Anchorage Chamber Community Care Kit Best Practices for Responding to Community Members and Employees in Crisis
What is the Chamber Community Care Kit? The Anchorage Chamber of Commerce developed the Community Care Kit to help local businesses respond to challenging on-the-ground situations. Situations include: • Individuals experiencing behavioral health crisis • Unsheltered individuals sleeping or congregating outside of local businesses • Substance misuse and related risks • Damage to property • Employees in crisis and in need of resources The Care Kit is action oriented. The content focuses on solutions that help local businesses respond kindly and effectively and connect community members in crisis to the support they need.
Embracing Community Values Local business leaders weighed in on the community values that drive the content of this Care Kit. These values rose to the surface during the focus groups and survey process and reflect the priorities Anchorage Chamber members have for how we respond when community members are in crisis.
Table of Contents Introduction & Values.........................................1 How was the Care Kit developed?.....................2 Best Practices During Crisis Response.............3 Response in Action: Phone Tree........................4 What To Do If?.....................................................5 How You Can Make A Difference.......................6 Resources List.....................................................7-9 Background & Data.............................................10-11 Additional Resources for Chamber Members...12
Safety for All Involved Compassion & Kindness
Fairness
Community Values Consistency
Responsiveness
SolutionsFocused