Tips & Tricks to Pass 1Z0-562 Oracle Utilities Customer Care
and Billing 2 Essentials Exam
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For Oracle 1Z0-562 Exam
Preparation Tips for 1Z0-562 Certification 1. Perform enough practice with Oracle system on related Oracle 1Z0-562 certification subjects. 2. Identify the key configuration, workflow and data flow. 3. Understand all Syllabus Topics of the Exam which are Given in Description. 4. Identify your weak areas from practice test and do more practice with system. 5. Repeat practice exams and try to score 100% on www.DBexam.com.
1Z0-562 Certification Detail Exam Code
1Z0-562
Full Exam Name
Oracle Utilities Customer Care and Billing 2 Essentials
Number of Questions
70
Practice Exams
1Z0-562 Online Practice Exam
Passing Score
60%
Time Limit
120 minutes
Recommended Training
Oracle Utilities Customer Care and Billing Functionality for Implementers Bootcamp (available to partners only) Oracle Utilities Customer Care and Billing Fundamentals Bootcamp (available to partners only)
Syllabus Topics for Oracle 1Z0-562 Exam Topic Name Control Central & User Interface Standards
Payments
Customer Information
Monitor Overdue Debt
Sales and Marketing
Business Object Elements
Field Work
Business Object Inheritance
Route Management and Field Activity Upload
Business Object Options
Billing
Service Scripts
Advanced BPA Script Features
Bundling
Syllabus Topics for Oracle 1Z0-562 Exam Topic Name Framework Overview
To Do
Device (Meter and Item) Management
Meter Reading
Sales and Marketing
Business Object Elements
Financial Transactions
Rates
Adjustments
Case Management
Business Object Business Rules
Business Object Lifecycle
Business Object Access Rights
Business Services
Revision Control
Oracle 1Z0-562 Exam Questions
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01. Using a base-supplied algorithm type, payment distribution priority is typically determined by _____________. Option a) Service Agreement Type’s Priority and Debt Age
b) Debt Age c) Customer Class and Debt Age d) Customer Class and Service Agreement Type
e) Payment Type and Debt Age
ANSWER c) Customer Class and Debt Age
02. Service Points are specific locations at a property where a customer receives service. Select the three main categories of service points. Option a) Metered b) Metered - Interval
c) Metered – Non-Interval d) Badged Item e) Unbadged Item
ANSWER a) Metered c) Metered – Non-Interval e) Unbadged Item
03. Which two plug-in spots call the rating functionality using base package-supplied algorithm types? Option a) Bill Segment Type - Bill Segment Create
b) Bill Segment Type - Bill Segment FT Creation c) Adjustment Type - Generate d) Adjustment Type - Adjustment FT Creation
e) Billable Charge Template
ANSWER b) Bill Segment Type - Bill Segment FT Creation d) Adjustment Type - Adjustment FT Creation
04. Which major entities in the “V� hold the key geographic, demographic, and financial information related to a customer who is financially responsible for a property? Option
a) Account, Bill, Premise, Service Agreement, Service Point b) Account, Person, Premise, Service Agreement, Service Point c) Account, Bill, Customer Class, Premise, Service Agreement
d) Account, CustomerClass, Premise, ServiceAgreement, Service Point e) Account, Customer Class, Person, Premise, Service Agreement
ANSWER e) Account, Customer Class, Person, Premise, Service Agreement
05. What controls the types of service agreements and service points to be created? Option a) Campaign
b) Package c) Campaign and Package d) Service Agreement Type/Service Point Type Relationship e) Order
ANSWER c) Campaign and Package
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