American Journal of Humanities and Social Sciences Research (AJHSSR)
2018
American Journal of Humanities and Social Sciences Research (AJHSSR)
e-ISSN : 2378-703X Volume-02, Issue-06, pp-33-43 www.ajhssr.com
Research Paper
Open Access
Determinants of Procurement Performance Measurement Systems Usage in Supermarkets In Nakuru Town, Kenya KEVIN ORUKO1, Mr. Wilfred Mbeche2 1
Department of Entrepreneurship, Procurement and Management, Jomo Kenyatta University of Agriculture and Technology 1 Department of Entrepreneurship, Procurement and Management, Jomo Kenyatta University of Agriculture and Technology Corresponding author: KEVIN ORUKO
ABSTRACT: There is need to use procurement performance measurement systems in retail stores. Therefore, the study examined the determinants of procurement performance measurement systems usage in supermarkets in Nakuru town. More specifically the study examined the Perceived Ease of Use on procurement performance measurement system usage. 49 questionnaires were administered among several supermarkets in Nakuru town. In this study, Technology Acceptance Model was used to study the determinants of procurement performance measurement systems usage. The researcher used Census design since the Target population was small hence whole population was included in the research. Presentation of the findings was analysed using SPSS computer application software. Data analysis was done using descriptive statistics which included means, standard deviation, frequencies and percentages while inferential statistics will by means of correlation and regression analysis. A multiple regression model was developed and was used to guide the study. The study established that Perceived ease of use was a significant determinant influencing the usage of procurement performance measurement systems. The researcher therefore recommended that the supermarkets managers should encourage their employees on measuring their performance because it enhances the overall output and also ensure transparency in each and every activity. Keywords: Kenya, Perceived ease of use, Procurement, Supermarkets, System Usage,
I.
INTRODUCTION
Businesses are under constant pressure to grow profitably in an increasingly competitive and rapidly changing business environment. According to [1], some of the factors putting pressure on organizations include growing retail power, industry consolidation, continuing downward pressure on price and globalization. Globalization and technology shifts require organization to reengineer their operations if they are to maintain competitiveness [2]. These dynamics of the market economy call for a shift in business focus to consumer responsiveness and innovative solutions that deliver value to the consumer profitably. To ensure customer satisfaction and customer loyalty, businesses have to work with their suppliers as well as the customers to ensure delivery of desired goods just in time [2]. Procurement encompasses the whole process of acquiring property and/or services. It begins when an agency has identified a need and decided on its procurement requirement. Procurement continues through the processes of risk assessment, seeking and evaluating alternative solutions, contract award, delivery of and payment for the property and/or services and, where relevant, the ongoing management of a contract and consideration of options related to the contract. Procurement also extends to the ultimate disposal of property at the end of its useful life [3]. According to Thai [4], the basic principles of good procurement practice include accountability, where effective mechanisms must be in place in order to enable procuring entities spend the limited resources carefully, knowing clearly that they are accountable to members of the public; competitive supply, which requires the procurement be carried out by competition unless there are convincing reasons for single sourcing; and consistency, which emphasizes the equal treatment of all bidders irrespective of race, nationality or political affiliation. Performance has been described as the degree of achievement of certain effort or undertaking. It relates to the prescribed goals or objectives which form the project parameters [5]. From project management perspective, it is all about meeting or exceeding stake holders‘ needs and expectations from a project.
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