Accor Vacation Club Holiday Booklet

Holidays Holidays of a

Lifetime

Welcome

A message from Accor Vacation Club’s Chief Executive Officer

As a Member of the Accor Vacation Club, you have made an excellent choice for yourself and your family to enjoy a fantastic range of holidays of a lifetime, for a lifetime.

Congratulations on making a commitment to a lifestyle of regular holidays, helping you reduce the stresses of daily life. You’ve joined a growth industry where more than 6.2 million families worldwide have discovered the multiple benefits of owning, rather than renting, their holiday accommodation.

As a Member of the Accor Vacation Club, you own a beneficial interest in Home Club Property, and are entitled to use your Première Points to book your accommodation.

To help you embark on your journey of ‘holidays of a lifetime’ we are pleased to present this user’s guide to Accor Vacation Club Membership.

Should you wish to discuss any aspect of your Membership in further detail, please don’t hesitate to contact Member Services using the details that are listed at the back of this guide.

Craig Wood Chief Executive Officer

The Sebel Palm Cove Coral Coast ........................................................................ 10-13

Formerly known as Coral Coast Palm Cove, Accor Vacation Club Apartments

Twin Waters Sunshine Coast, Accor Vacation Club Apartments ..................... 14-17

Legends Hotel Surfers Paradise, Accor Vacation Club Apartments 18-21

Freshwater Point Resort Broadbeach, Accor Vacation Club Apartments 22-25

Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments 26-29

Novotel Pacific Bay Resort, Accor Vacation Club Apartments 30-33

Grand Mercure The Vintage, Accor Vacation Club Apartments ............................ 34-37

The Sebel Pinnacle Valley Resort .............................................................................. 38-41

Formerly known as Grand Mercure Pinnacle, Accor Vacation Club Apartments

The Sebel Bowral Heritage Park ............................................................................... 42-45

Formerly known as Grand Mercure Bowral, Accor Vacation Club Apartments

Novotel Lake Crackenback Resort, Accor Vacation Club Apartments .......... 46-49

The Sebel Darling Harbour The Pinnacle ................................................................. 50-53

Formerly known as Grand Mercure Pinnacle Valley Resort, Accor Vacation Club Apartments

The Sebel Creswick Forest Resort ............................................................................ 54-57

Formerly known as Grand Mercure Forest Resort, Accor Vacation Club Apartments

The Sebel Melbourne Flinders Lane ......................................................................... 58-61

Formerly known as Grand Mercure Melbourne, Accor Vacation Club Apartments

Grand Mercure The Links, Accor Vacation Club Apartments .............................. 62-65

Grand Mercure Basildene Manor, Accor Vacation Club Apartments ................. 66-69

The Sebel Busselton 70-73

Formerly known as Grand Mercure Busselton, Accor Vacation Club Apartments

The Sebel Swan Valley The Vines 74-77

Formerly known as Grand Mercure The Vines, Accor Vacation Club Apartments

Grand Mercure Puka Park Resort, Accor Vacation Club Apartments ...................78-81

Grand Mercure Oakridge Resort, Accor Vacation Club Apartments 82-85

MGallery Hotel St Moritz Queenstown, Accor Vacation Club Apartments 86-89

Novotel Bali Nusa Dua, Accor Vacation Club Apartments 90-93

THE HOME CLUB

3,500

HOTELS IN 92 COUNTRIES

MORE THAN 440,000 HOTEL ROOMS OVER160,000 EMPLOYEES

ACCOR IS THE WORLD LEADER IN ECONOMY AND MIDSCALE HOTELS AND A MAJOR PLAYER IN THE UPSCALE AND LUXURY SEGMENTS ON 5 CONTINENTS.

FOR NEARLY 45 YEARS, ACCOR HAS CONSTANTLY REINVENTED ITS CORE COMPETENCIES TO KEEP PACE WITH THE WORLD AROUND IT, WITH THE GOAL OF PROVIDING INNOVATIVE, HIGH-QUALITY PRODUCTS TO ITS CUSTOMERS.

BACKED BY POWERFUL, HIGHLY RESPECTED BRANDS, OUR EMPLOYEES HELP CREATE LASTING INTERPERSONAL RELATIONSHIPS AND DEPLOY THEIR UNIQUE SKILLS TO DEVELOP AND DELIVER SOLUTIONS THAT CREATE WELLNESS.

WITH 3,500 HOTELS AND MORE THAN 440,000 HOTEL ROOMS, ACCOR IS THE WORLD’S LARGEST NON-US HOTEL CHAIN OPERATOR. THE GLOBAL LEADER IN THE ECONOMY AND MID SCALE SEGMENTS, WE WANT TO QUICKLY BECOME A FOREFRONT PLAYER IN UPSCALE AND LUXURY HOTELS ON ALL CONTINENTS.

Accor Hotel Brands

Discover hotels for everyone, everywhere in the world, for every budget.

World Class Hotels & French Elegance

Sofitel is the only French luxury hotel brand with a presence on five continents in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to the needs of various types of luxury hotel clientele who today are in search of beauty, quality and excellence.

Check in. Chill Out.

Pullman is the upscale international hotel brand of Accor. Located in the main regional and international cities and in prime tourist destinations, Pullman is principally designed to cater for the requirements of cosmopolitan, seasoned travellers. The brand’s establishments provide an extensive range of tailored services and access to groundbreaking technologies, including a new approach to organising meetings, seminars and upscale incentive events.

Experience the original

MGallery is a collection of high-end boutique hotels by Accor. Each hotel stages with talent a unique personality and story, experienced by guests through its architecture, interior design and services. An MGallery hotel is inspired by one of the three typical atmospheres of the Collection: Heritage, Signature and Serenity.

Places to be

Grand Mercure has operated in Asia Pacific for almost 20 years, establishing itself as a distinctive upscale collection of hotels and apartment hotels in key business and resort locations. Each Grand Mercure is anchored around “Discover a new authentic” with the hotels closely connected to their local areas through their design, character and flavor combined with upscale hospitality service.

The Sebel

The Sebel is a brand of premium apartments offering guests seeking a higher level of independence and control, an inspiring accommodation experience in stylish and spacious surrounds supported by exemplary, personable service that is both welcoming and knowledgeable.

Designed for natural living

Novotel As the mid-scale hotel brand within the Accor portfolio, Novotel hotels and resorts are situated in the centre of international cities and tourist destinations in over 60 countries worldwide. Novotel’s consistently high standard of service contributes to the wellbeing of both business and leisure travellers: think spacious, modular-design guestrooms, balanced cuisine available 24/7, excellent meeting facilities, attentive staff, dedicated children’s areas and rejuvenating wellness facilities.

The hospitality know-how that makes every stay unique

Mercure is the midscale non-standardized brand of Accor. Mercure hotels, which are unique because they are rooted in their local communities, meet shared quality standards and are driven by passionate hoteliers. Whether they are located in major city centres, by the seaside or in mountain resorts, each establishment offers an authentic experience for both business and leisure travelers.

ibis

Ibis the worldwide economy hotel brand of the Accor group, offers consistent quality accommodation and services in all its hotels, for the best local value: a well-designed and fully-equipped bedroom, major hotel services available 24/7 and a wide choice of on-site food and beverage options.

Ibis Styles,

Ibis Styles is the ‘all inclusive’ economy Accor brand, with a package that includes the room + all-you-can-eat breakfast + broadband internet connection, and hotels that resonate simplicity, generosity, quality and conviviality. Located in city centres or activity centres, each establishment has its own personality while sharing a common colourful, bright, energetic decor and brand spirit.

Ibis budget,

Ibis budget formerly Hotel Formule 1 and Etap Hotel, is Accor’s benchmark budget brand. Ibis budget is the nifty, casual brand that offers a simple, no-frills solution, making essential comfort at budget prices central to its thinking.

* Hotel Formule 1 continues to operate in the Australian and Indian markets.

Welcome to the Club

About Accor Vacation Club

Accor Vacation Club is an exciting, innovative holiday ownership club offering fantastic choice and flexibility to its Members in a wide variety holiday destinations worldwide. The Club’s operator is part of the Accor Group, the world’s leading hotel operator covering a full spectrum of locations and hotel styles, from luxury to budget (brands include Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Mercure, ibis, ibis styles and ibis budget).

Accor Vacation Club Members enjoy quality holiday destinations across the Asia Pacific region, including Sydney, Melbourne, the Gold and Sunshine Coasts, Coffs Harbour, Palm Cove, Hunter Valley, Western Australia’s Swan Valley, Busselton, Margaret River, South Australia’s Fleurieu Peninsula, Bali in Indonesia and Queenstown and Coromandel Peninsula in New Zealand. For more information visit www.members.accorvacationclub.com.au

Accor Vacation Club

Member Services

Your Member Services Department is dedicated to assisting you with every aspect of Membership including accommodation reservations and helpful advice.

Reservations Centre

Our representatives are available six days a week to assist with all of your accommodation booking requirements or alternatively you can make reservations online at your secure Reservation Centre website. Online Booking Window opens at midnight (AEST). You can check availability, ask about a location, check your Première Points balance or make a reservation through the Reservations Centre. Don’t forget you can use your Première Points at Home Club properties, or utilise Bonus Time cash deals at Home Club Properties.

Member Relations

Our team is committed to assisting you with any concern, and educating you on how to use your Membership. Member Relations are also happy to assist with your eLounge website enquiries, and give you further information regarding Member Events.

Billings

Our Billings team are happy to assist with any questions you have regarding your annual Home Club Fee and organising a direct debit payment system.

Guest Certificates

Guest Certificates are a fantastic way to allow friends and family to enjoy some of the holiday experiences you do. Simply use your Première Points to obtain a certificate, and you can choose the destination or leave the choice up to your friends or family. To obtain a Guest Certificate contact Member Services.

Accor Vacation Club

Member Education Workshop

Accor Vacation Club Members have access to a fantastic online Member Education Workshop interactive video, specifically designed to help Members get the very most out of their Club membership.

Accor Hotels Select

Our point of difference, the Accor Hotels Select program is a personal benefit which gives our Première Plus Members access to use their points to make reservations at a select group of Accor Hotels, beyond the current Accor Vacation Club properties portfolio across Australia and New Zealand.

Accor Vacation Club Cruises

The Accor Vacation Club Cruises program gives Première Plus Members a whole new level of cruise savings, benefits and destinations available allowing the use of Première Points AND Cash towards all the major cruise and river cruises companies not only in the South Pacific but around the world!

Quality accommodation desirable locations

With Accor Vacation Club you have access to a variety of quality resorts and hotels in many desirable holiday destinations. Stunning ski slopes, tranquil rainforests, sparkling seas and cosmopolitan cities are just some of the experiences awaiting your enjoyment as an Accor Vacation Club Member.

Property

Racquetball / Squash

Sailing / Rentals

Sauna or Steam Room

Scuba Diving

Swimming Pool (Outdoors)

(Downhill)

Swimming Pool (Indoors)

Whirlpool Spa or Hot Tub

Cooking Facilities (In units)

Fireplace (In units)

VCR or DVD (In units) Television (In units) Tennis

Laundry Facilities

Skating (Ice) Skiing (Cross-Country) Air Conditioning (In units)

Pets Allowed

Wheelchair Accessible Archery

One Bedroom

Amenity Symbols are shown for all active properties. The blue symbols represent amenities, facilities, and activities available on-site at the property. The green symbols indicate those located nearby (within approximately five miles/eight kilometres).

The wheelchair accessible symbol is shown for properties that have at least one unit with the following attributes: access via an elevator or ramp; wheelchairwide entryways for units, bathroom, and bedroom; and handrails in the shower or bathtub.

Two Bedroom

Unit type and occupancy symbols (shown in purple) indicate each type of unit available at the resort. The large number or letter in the center of the symbol indicates the number of bedrooms. The small number in the upper left shows the number of guests a unit can accommodate privately, allowing two people per separate sleeping area with private access to a bathroom. The small number in the upper right refers to the total sleeping capacity for each unit type, including private and non private (sofa bed in living room) facilities.

Property Gu

Please note: Amenities and furnishings vary from unit to unit. Certain amenities, and activities may not be available at all times of the year. Some resorts impose amenities usage fees.

Some properties may utilise interconnecting rooms. Please check with our Reservations Centre when you make a reservation.

Palm Cove

The

Sebel Palm Cove Coral Coast

The Sebel

Palm Cove Coral Coast

Formerly known as Coral Coast Palm Cove, Accor Vacation Club Apartments

QUEENSLAND

Palm Cove is a tropical paradise dotted with outdoor cafes, restaurants, bars, boutique shops and convenience stores. Located between Cairns and Port Douglas, the Club apartments are located just a short stroll to a tropical palm-fringed beach. The unspoilt paradise lies parallel to the beautiful Great Barrier Reef and is within easy reach of the renowned Daintree Rainforest and tropical Atherton Tablelands.

Palm

TRAVEL GUIDE

General Information

The Great Barrier Reef fascinates travellers from all over the world with its vast expanses of stunning coral gardens beneath the warm aqua waters of the Pacific. The reef’s abundant marine life is matched only in beauty and wonder by the diverse foliage and native wildlife which nestles in the depths of the worldheritage listed Daintree Rainforest.

Where To Eat

There are two dining facilities available in the Grand Chancellor Palm Cove. Canecutters Café Restaurant offers a casual family dining experience and is open for breakfast and dinner. Reservations are essential. The Verandah Bar overlooks the pool and offers a range of cocktails, speciality coffees and simple cuisine.

The charming village of Palm Cove offers an attractive selection of welcoming bars, cafes and fine dining restaurants.

Guest Information

Check-in: from 2.00pm Check-out: 11.00am

Travel Tips

• Cairns International Airport - 22km.

• Cairns City - 26km (public bus service runs hourly or call hotel direct to arrange airport transfers - fees apply).

• Shopping centre with specialty shops and supermarket nearby

• Complimentary resort car park available.

• See our Member website for Club benefits near this property.

Coral Coast Drive, Palm Cove QLD 4879

Charges may apply to the following amenities and attractions.

Palm Cove

Sunshine

Twin Waters Sunshine Coast, Accor Vacation Club Apartments

Sunshine Coast QUEENSLAND

Just south of Noosa, the resort is the ideal base to relax, play or tour the wonderful Sunshine Coast.

Situated amidst lush subtropical gardens and surrounding a salt water lagoon, the resort is an ideal setting for both families and couples, and offers a huge array of activities for guests of all ages.

TRAVEL GUIDE

General Information

Sweeping beaches, majestic mountain ranges and refreshing rainforests provide a perfect opportunity for a scenic drive through coastal vistas, tree lined valleys and the region’s quaint arts and craft villages. Whether you crave tranquillity in the unspoiled hinterland or want to visit an array of attractions, the Sunshine Coast caters to couples and families alike.

Where To Eat

The adjoining Novotel Twin Waters Resort has several dining options from casual to upmarket including: Aqua Lounge + Bar casual dining, Nouveau Restaurant, Deli Café Market and Grabit and Go, plus there are two bars including a pool bar (open during summer school holidays only) Alternatively you can venture out and experience the array of alfresco cafés and restaurants on the Sunshine Coast.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• Limited undercover car spaces are available outside apartments, with one car port available per two apartments. There is extra open air parking available in the main car parks.

• Sunshine Coast Airport is 5 km away.

• Brisbane Airport is 90mins drive from the resort (110 km)

• 10km to Maroochydore.

• 25 km to Noosa.

Special Note

• 2 Bedroom apartments may consist of 1 Bedroom + Studio interconnecting.

Northshore Rd, Twin Waters QLD 4564

Charges may apply to the following amenities and attractions.

Sunshine C

Surfers

Surfers Paradise

Legends Hotel Surfers Paradise, Accor Vacation Club Apartments

Legends Hotel Surfers Paradise is situated in the vibrant heart of Surfers Paradise and offers holiday makers the benefit of a cosmopolitan location, only metres from the Gold Coast’s most renowned beach. Visitors can enjoy a variety of cuisine from famous Australian seafood through to a range of ethnic delights as well as taverns and clubs, activities and shopping, all just walking distance from the hotel.

Surfers

TRAVEL GUIDE

General Information

The Gold Coast’s abundant offerings have made it Australia’s leading tourist destination for all ages. Attractions and entertainment, exhilarating theme parks, boutique shopping, wining and dining, world-class golf courses, water sports and cruises, a multitude of tours, sun-drenched beaches and world heritage listed rainforest give holiday makers a diverse choice of options to fill their days and nights.

Where To Eat

Fables Restaurant is popular for its superb seafood buffet dinner with international cuisine and full à la carte menu.

The buffet breakfast features an extensive selection of hot and cold dishes. Tales Bar is a relaxed lounge bar with an all day menu located in the lobby. There are also several good restaurants within walking distance of Legends Hotel offering a melting pot of cuisine including Spanish, Indian, Italian, Japanese and Chinese, or try an Aussie counter meal at one of the nearby taverns.

Guest Information

Check-in: from 2.30pm Check-out: 10.30am

Travel Tips

• Surfers Paradise is approximately 35 minutes drive from Gold Coast Airport.

• There is a Woolworths and an IGA supermarket in Surfers Paradise for Members who wish to self cater.

• Surfers Paradise Beach is approximately 100 metres from the hotel.

• Limited complimentary undercover parking is available, one car per apartment.

• See our Member website for Club benefits near this property.

Surfers Par

Special Notes

• 1 and 2 Bedrooms consist of interconnecting hotel rooms.

Charges may apply to the following amenities and attractions.

Freshwater Point Resort Broadbeach, Accor Vacation Club Apartments

QUEENSLAND

Gold Coast

Broadbeach is often regarded as the cosmopolitan heart of the Gold Coast and is a premier location for a Queensland holiday. Only a short walk to the Gold Coast Convention Centre, the centrally located Freshwater Point Resort Broadbeach is just minutes from pristine beaches, Jupiters Casino, the Broadbeach Mall restaurant precinct and Pacific Fair: one of the Gold Coast’s most popular shopping centres.

Broadbeach

TRAVEL GUIDE

General Information

The Gold Coast has it all. Sun drenched beaches, world heritage listed rainforests, exciting theme parks, alfresco dining, boutique shopping, vibrant nightlife and entertainment all combine to create the perfect hotspot for holiday makers who are seeking action, family fun or relaxation.

Where To Eat

The resort has an onsite licensed café which is open daily from 7.30am - 5.00pm. There are a number of restaurants a short distance from the resort which open up an array of dining experiences with cuisine from around the world.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• The resort is located approximately 30 minutes drive from the Gold Coast Airport.

• Pacific Fair, Oasis and Niecon Plaza shopping centre are located within walking distance.

• Complimentary undercover car parking.

• See our Member website for Club benefits near this property.

Broadbeach

Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments

From the moment you arrive in this friendly, family orientated resort in a subtropical setting, the emphasis is on the simple pleasures. The atmosphere is casual, the facilities extensive. This is the Turtle Beach Resort Mermaid Beach experience; a family holiday resort within walking distance to the beach, yet a pace apart from all that is the famous Gold Coast.

TRAVEL GUIDE

General Information

Queensland’s Gold Coast is one of the most beautiful areas in Australia and just beyond Turtle Beach is another world awaiting your discovery. You’ll find fabulous shopping, international restaurants, cafés, famous beaches and rolling surf. Within a short drive are world class attractions, Jupiters Casino, cosmopolitan Broadbeach, exciting Surfers Paradise, championship golf courses and the unspoilt beauty of the hinterland.

Where To Eat

Turtle Beach’s Rainforest Café caters for breakfast, lunch and dinner for the entire family (open from 7.30am - 8.30pm subject to demand). Also onsite is the Wood Fire Pizzeria & Bar (open from 11.00am - 9.00pm subject to demand) & a convenience store. There are a number of restaurants within walking distance of the resort, or a short trip to Broadbeach or Burleigh Heads opens up an array of dining experiences with cuisine from around the world.

Guest Information

Check-in: from 3.00pm Check-out: 10.00am Resort is 3 storeys with no lift access.

Travel Tips

• Conveniently located at Mermaid Beach on the Gold Coast Highway, approximately 25 minutes drive from Gold Coast Airport.

• There is a convenience store located within the resort for Members who wish to self cater.

• Mermaid Beach is approximately 5 minutes walk from your apartments.

• One complimentary secure car park available per apartment.

• See our Member website for Club benefits near this property.

Charges may apply to the following amenities and attractions.

Coffs

Coffs Harbour

Accor Vacation Club Apartments Novotel Pacific Bay Resort

Novotel Pacific Bay Resort, Accor Vacation Club Apartments

Novotel Pacific Bay Resort provides guests with the perfect balance between fun and relaxation in a peaceful location convenient to the heart of Coffs Harbour.

With four tennis courts, a par 3 nine hole golf course and two swimming pools, the resort has everything you could want in a place to get away from it all.

Coffs Harbou

TRAVEL GUIDE

General Information

Travellers from around the world converge in Coffs Harbour for the beautiful beaches, World Heritage Rainforests and fascinating marine life. Coffs caters to a range of visitors, whether seeking action and adventure or simple relaxation. Bountiful natural attractions such as rainforests, rivers and beaches compete with action-packed activities including sea kayaking, scuba diving and go-karting for your attention.

Where To Eat

Charlies Restaurant and Bar is an Accor award-winning restaurant open for breakfast, lunch and dinner. Reservations are recommended. If you wish to venture outside the resort, there are a variety of excellent restaurants and cafés in and around Coffs Harbour.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• A Coles supermarket is 5 minutes drive from the resort for Members who wish to self cater.

• Some complimentary undercover and general resort car parking available.

Special Notes

• 2 Bedrooms consists of studio and 1 bedroom lock off.

• See our Member website for Club benefits near this property.

Charges may apply to the following amenities and attractions.

Harbou

Hunter Valley

Grand Mercure The Vintage, Accor Vacation Club Apartments

Set against the backdrop of the Brokenback Ranges, Grand Mercure The Vintage is an ideal base for exploring the delights of the stunning Hunter Valley. The stylish one and two bedroom fully furnished apartments offer first class luxury. Just two hours from Sydney, Grand Mercure The Vintage blends into the idyllic surrounds of the scenic countryside and is perfect for a relaxing getaway.

Grand Mercure Collection

TRAVEL GUIDE

General Information

The Hunter Valley is one of Australia’s most famous wine growing regions, renowned for its award winning wineries with delicious red and white wine varietals. Enjoy a multitude of culinary delights, art galleries and friendly villages with rustic charm.

Where To Eat

The Vintage Clubhouse offers light bistro snacks on the terraces at the Legends Grill.

The Hunter Valley region boasts an array of exceptional dining options which range from fine dining restaurants to alfresco cafés and friendly country pubs.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• Cessnock is the southern gateway to the Hunter Valley wine region and is the nearest major town to The Vintage.

• The Vintage Resort is located 160km north of Sydney and 40km west of Newcastle. It takes approximately 1 hour from Newcastle by car and less than 2 hours from Sydney along the F3 freeway.

• One complimentary single car garage per apartment.

• See our Member website for Club benefits near this property.

Charges may apply to the following amenities and attractions.

Hunter Vall

The Sebel Darling Harbour The Pinnacle

Formerly known as Grand Mercure Pinnacle, Accor Vacation Club Apartments

Your spacious Club Apartments are located within walking distance of Darling Harbour - the dining and entertainment hub of Sydney. Buzzing with atmosphere and boasting an undeniably sophisticated lifestyle, Sydney is a destination full of character and distinction. A lazy dinner overlooking the spectacular city lights from Pinnacle’s rooftop barbecue area will complete your Sydney experience.

Sydney

TRAVEL GUIDE

General Information

Whether you crave cultural attractions, the arts, theatre, the casino, shopping or sight-seeing, Sydney will satisfy most people’s desire for an exhilarating, fascinating and memorable holiday. Fashion and culinary aficionados will be equally as thrilled with Sydney’s offerings as those simply seeking a relaxing Harbour cruise or fish and chips on Bondi Beach.

Where To Eat

Dish A Restaurant: Located at Novotel Sydney on Darling Harbour and open from 6.30am - 10.30am and 6.00pm - 10.30pm. There are numerous restaurants within walking distance of your apartment and nearby Darling Harbour, as well as bars, pubs and clubs.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• Approximately 13km or a 30 minute drive from Sydney Airport.

Apartment

• Shopping, dining and the nightlife of both Darling Harbour and Sydney CBD are walking distance from Grand Mercure Pinnacle Apartments (Darling Harbour -5 minutes, Sydney City - 20 minutes).

• Undercover car parking available. Please note car spaces are small.

• See our Member website for Club benefits near this property.

• Reception is open from 10.00am – 6.00pm. Contact reservations prior to arrival for security code to access hotel and undercover parking.

Sydney

Charges may apply to the following amenities and attractions.

Bowral

The Sebel Bowral Heritage Park

The Sebel Bowral Heritage Park

Formerly known as Grand Mercure Bowral, Accor Vacation Club Apartments

The Sebel Bowral Heritage Park is surrounded by scenery reminiscent of rural England. The benefits of being surrounded by wineries, Antiques & Art, not forgetting just a short walk from the famous Bradman Museum and the International Cricket Hall of Fame, make this a must visit destination.

Melbourne

TRAVEL GUIDE

General Information

Renowned for its heritage villages and old world charm, Bowral is an ideal location to relax and unwind. Set amidst rolling hills, forests and valleys at the foot of Mt. Gibraltar, the region is rich with English gardens and annual massed displays of spectacular flowers. The cool climate and rich soil have also produced many excellent wines and fresh produce, which can be tasted at various local country inns, restaurants and farmers markets.

Where To Eat

There are a range of restaurants and cafes in the Bowral and Mittagong areas however there is no onsite restaurant.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• Trains run daily from Sydney CBD to Bowral (a station change is required). The journey by train is approximately two and a half hours.

• Bowral is an hour and a half drive from Sydney CBD.

• Parking at the property is located on the right hand side of the Club apartments.

• A supermarket is a five minute drive from the resort for Members who wish to self cater.

Special Notes

• 3 Bedroom (lock-off) consists of a 2 Bedroom and a Studio apartment.

• See our Member website for Club benefits near this property.

Melbourne

Snowy Mountains

Accor Vacation Club Apartments Novotel Lake Crackenback Resort

Novotel Lake Crackenback Resort, Accor Vacation Club Apartments

Located on the border of the Kosciuszko National Park, and surrounded by the spectacular Snowy Mountains, Novotel Lake Crackenback Resort provides the perfect backdrop for getting away from it all. Just 15 minutes from Thredbo and Perisher Blue, its unique setting and complimentary activities are ideal to relax and absorb the scenery or experience the many mountain activities.

TRAVEL GUIDE

General Information

The Snowy Mountains is a fantastic holiday destination any time of the year. This alpine wonderland transforms itself from a winter adventure playground to a summer mountain hideaway with the changing of the seasons. The mountain backdrop is perfect for bush walking, mountain biking, trout fishing and horse riding, and during winter the snow at some of Australia’s most renowned ski resorts will delight both the novice and experienced skier.

Where To Eat

Cuisine on Lake Crackenback: Situated on the resort’s lakefront, this restaurant offers country cuisine using the finest local produce. Enjoy a relaxed dinner or hearty buffet breakfast. Open for breakfast and dinner, seven days.

Guest Information

Check-in: from 3.00pm Check-out: 10.00am

Travel Tips

• Transfers provided to and from the ski tube during winter courtesy of the hotel.

• Nearest major airport: Canberra 2½ hours drive

• Distance from town centre: 18km.

• One complimentary car park per apartment.

• See our Member website for Club benefits near this property.

Charges may apply to the following amenities and attractions.

Snowy Mo

Mount

The Sebel Pinnacle Valley Resort

The Sebel Pinnacle Valley Resort

Formerly known as Grand Mercure Pinnacle Valley Resort, Accor Vacation Club Apartments

Nestled in the Victorian High Country, just half an hour from the famous Mt Buller ski fields and surrounded by rivers, lakes, mountains and wineries, the resort is an ideal all-seasons holiday destination.

Relax and soak up the sunshine by the pool in summer, or hit the nearby ski fields in winter.

Mount

TRAVEL GUIDE

General Information

With warm to hot summers and winters promising access to some of the best skiing in Australia, The Sebel Pinnacle Valley Resort caters to holiday makers year round. Whether your desire is to relax and enjoy the grandeur of the surrounding scenery and Alpine National Park, or embark on an array of adventure activities, this property offers an exclusive escape to suit every

Where To Eat

The Resort features a restaurant which is open for breakfast and dinner daily during the ski season, school and public holidays and 5 nights a week all other times.

The Barbecue rotunda is available for guest use and in-room dining breakfast hampers and gourmet picnic, romance or barbecue packs are also catered for all year round.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

Stock up on groceries and essential items prior to your visit at the township of Mansfield, approximately 25km before you get to the resort.

• The resort is only half an hour’s drive to the ski fields, bus transfers available (charges apply)

• The Sebel Pinnacle Valley Resort is approximately three hours drive from Melbourne Airport.

• Complimentary resort car park available.

• See our Member website for Club benefits near this property.

Mount Bul

Charges may apply to the following amenities and attractions.

Hepburn Shire

The Sebel Creswick Forest Resort

The Sebel Creswick Forest Resort

Situated in the heart of Victoria’s beautiful Hepburn Shire, The Sebel Creswick Forest Resort offers luxurious fully self-contained apartments for a truly indulgent getaway. The apartments and the surroundings incorporate indigenous plants and natural timbers, nestled amongst 150 acres of forest, lagoons, wildlife and native birds.

Hepburn

TRAVEL GUIDE

General Information

The Sebel Creswick Forest Resort is in close driving proximity to the historic townships of Creswick, Clunes, Daylesford and Ballarat. Known as the ‘spa capital of Australia’ the region offers comprehensive mineral springs, award winning wineries and an abundance of cultural and exciting places to explore. The Forest Resort emphasises environmentally friendly and sustainable surrounds alongside sophisticated creature comforts.

Where To Eat

Harvest 383 Restaurant is the Novotel Forrest Resorts signature restaurant and is situated on the ground level of the nearby Novotel. This à la carte restaurant has a contemporary Australian cuisine. Springs Bar & Terrace on the Novotel’s reception level features an all day snack menu.

If you wish to self cater in your apartment kitchen, supermarket supplies can be purchased in Creswick.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• When travelling from Melbourne, take the Western Highway to Ballarat, exit onto the A300 (Midland Highway) towards Creswick and travel approximately 10 minutes to get to Forest Resort which is on the right hand side, just before Creswick.

• The nearest major airports are Melbourne (Tullamarine) (120km) and Geelong (Avalon) (123km).

• The closest supermarket to The Sebel Creswick Forest Resort is Creswick Foodrite (1.8km).

• One complimentary carport per apartment.

Creswick, VIC 3363

• There are many townships within driving distance of Forest Resort, including Ballarat (10 minutes), Creswick (2 minutes) or Daylesford (20 minutes).

• See our Member website for Club benefits near this property.

Hepburn Sh

Charges may apply to the following amenities and attractions.

The Sebel Melbourne Flinders Lane

The Sebel

Melbourne Flinders Lane

The Sebel Melbourne offers a unique Parisien ambience within a fine boutique hotel. Spacious apartment style suites together with warm attentive service are provided to you in the heart of Australia’s most exciting and diverse city.

Melbourne

TRAVEL GUIDE

General Information

Discover the many art galleries, theatres, museums, entertainment venues and lively café scenes of picturesque Melbourne. Melbourne is an endless stage from the striking Federation Square to Southbank, to the National Gallery of Victoria. Discover the tranquil Yarra River as you wander the river pathways, or head to the country - south to Port Phillip Bay and the Mornington Peninsula, or north to the Victorian goldfields.

Where To Eat

Michel’s Restaurant: Located at Novotel Melbourne on Collins, Michel’s serves a range of delicious dishes. Only 200m walk from resort, open for breakfast, lunch and dinner 7 days per week. Also there is an on site bar.

Guest Information

Check-in: from 2.00pm Check-out: 11.00am

The Novotel Melbourne on Collins, offers members a Charge Back facility, for dining or entertaining in that hotel.

Travel Tips

• The Sebel Melbourne is approximately 45 minutes drive from Melbourne Airport.

• Undercover car parking available, fees apply $30 a night.

• Airport shuttle buses from Tullamarine Airport (Skybus) and Avalon Airport (Sunbus) run throughout the day. For return hotel pickups please contact hotel reception (Sunbus requires 48 hours booking notice).

• See our Member website for Club benefits near this property.

Special Notes

• 2 Bedroom apartments may consist of 1 Bedroom + Studio interconnecting

Melbourne

Charges may apply to the following amenities and attractions.

Grand Mercure The Links, Accor Vacation Club Apartments

SOUTH AUSTRALIA

Grand Mercure The Links is situated on the charming Fleurieu Peninsula in South Australia; a coat hanger shaped strip of land with a spectacular landscape and a long, rugged coastline. Its sandy beaches and freshwater recreational areas together with peaceful coastal hamlets, wineries, and nature parks provide the ideal location to get away from it all – within approximately an 1.5hours drive from Adelaide.

Fleurieu

TRAVEL GUIDE

General Information

Ideally located at Normanville Township and within close proximity to nearby beautiful beaches, Accor Vacation Club’s Apartments offer stylishly appointed self-contained one bedroom accommodation and access to a superb 18-hole golf course, which boasts stunning views of the ocean.

Where To Eat

Enjoy quality dining at the award winning The Dunes Restaurant with stunning views over the ocean and golf course.

Alternatively, the region has a number of award winning restaurants, cafes and pubs, where you can enjoy seasonal menus, delicious regional food and wine and relaxed, friendly dining.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• Grand Mercure The Links is approximately a 1½ hour drive from Adelaide.

• Distance from airport is approximately 70km.

• Kangaroo Island ferry terminal is a 20 minute drive.

• Nearby Yankalilla, a 10 minute drive, and Normanville, a 5 minute drive, have supermarkets which are conveniently open 7 days.

• One complimentary car park per apartment.

• See our Member website for Club benefits near this property.

Fleurieu Pen

Grand Mercure Basildene Manor, Accor Vacation Club Apartments

WESTERN AUSTRALIA

Set amongst manicured gardens in the award-winning Margaret River wine region, this enchanting property offers visitors luxury, elegance and a taste of old world charm with contemporary conveniences. The majestic circa - 1912 manor is only two minutes from Margaret River township.

Grand Mercure Collection

TRAVEL GUIDE

General Information

Margaret River provides the opportunity for a unique travel experience: a combination of history, internationally acclaimed vineyards, panoramic coastlines and majestic forests in the one location.

Where To Eat

Basildene’s renowned buffet breakfast consists of fruit, continental and cooked breakfast, served in the Conservatory daily. For lunch or dinner, good food and wine can be enjoyed in any one of the bountiful restaurants in the Margaret River area.

Guest Information

Check-in: from 3.00pm Check-out: 12.00noon

Travel Tips

• Smoking facilities are provided on the balconies and terraces although internally the property is smoke-free.

• Grand Mercure Basildene Manor is not licensed to sell alcohol, but you are welcome to bring your own.

• Grand Mercure Basildene Manor is National Trust and Heritage Council of WA classified.

• Grand Mercure Basildene Manor rooms accommodate a maximum of two people.

• The Manor is approximately 1.8km from the town centre, 4 hours drive from Perth, and 10 minutes from Prevelly Beach.

• One complimentary on-site car park per apartment.

• See our Member website for Club benefits near this property.

Margaret Ri

Geographe

Geographe Bay

The Sebel Busselton

The Sebel Busselton

WESTERN AUSTRALIA

Nestled on the edge of Geographe Bay in Western Australia, The Sebel Busselton is located within close proximity to the seaside town of Busselton and offers the ultimate relaxing beachfront escape.

Geographe

TRAVEL GUIDE

General Information

Located just three hours south of Perth, Busselton is one of Western Australia’s earliest settlements and is used as the northern gateway to the Margaret River Wine region. World-class wineries, unspoiled bush surrounds and beautiful beaches are the gemstones of this region, all situated at the core of what is regarded as some of WA’s most spectacular scenery.

Where To Eat

Should Members wish to self-cater, the two and three bedroom apartments feature a fully self-contained kitchen. Alternatively there are a wide range of dining experiences in the region for all tastes and budgets, from relaxed cafés and family restaurants to alfresco and fine dining options.

Step inside the Broadwater Bar & Grill or the International Food Hall both only a short stroll away.

International Food Hall: The food hall is located within the shopping village adjacent to the resort, and provides a variety of delicious cuisine.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• 232km south of Perth or approximately a three hour drive.

• Busselton is situated on the west coast of Australia’s South West tourist region. It faces north-west to the Indian Ocean and is on the shores of Geographe Bay.

• Information on bus and coach transport in and around the region is available at South West Coach Lines.

• Train information is available at Transwa.

• One complimentary private car park per apartment.

• See our Member website for Club benefits near this property.

Charges

to the following amenities and attractions.

Swan Valley

The Sebel Swan Valley The Vines

The Sebel

Swan Valley The Vines

Formerly known as Grand Mercure The Vines, Accor Vacation Club Apartments

WESTERN AUSTRALIA

The Swan Valley’s rich bushland, rolling vineyards and national parks make it the ideal location to escape, indulge and awaken your senses. The region provides a unique blend of wineries, first class restaurants, wildlife, natural attractions, and arts and crafts, all within close proximity to the city of Perth.

Swan

TRAVEL GUIDE

General Information

The Swan Valley is Western Australia’s oldest wine-growing region. Its history is marked by pioneering farmers and descendants of the British Isles and Southern Europe and today, its unique character and flavour is continued by a new generation of passionate gourmet food producers, restaurateurs and artists.

Where To Eat

Novotel Swan Valley Vines Resort restaurants offer a sumptuous selection of local cuisine and wines ranging from a quick snack to à la carte dining.

Muscat’s Restaurant and Bar: Muscat’s Restaurant offers relaxed and informal à la carte and buffet dining open every day for breakfast and dinner.

The lounge bar offers an extensive wine and cocktail list, where you can enjoy a pre-dinner drink or a relaxing after dinner liqueur.

The Vines Café and Bar: The Vines Cafè and Bar menu offers a selection of light meals and an extensive range of coffees and loose leaf teas together with local beers and wines.

Greenside Café: Greenside Café is open every day providing light snacks and beverages. Closing times vary throughout the year.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• The Swan Valley is approximately 16km east of Perth.

• The resort is approximately 45 minutes drive from Perth City Centre, 40 minutes from Perth International Airport, 13km from Midland and 20km from Guilford.

Note: Please check-in at Novotel The Vines Resort reception located on Verdelho Drive.

• The Swan Valley has limited accessibility by public transport. Transportation hire is recommended.

• See our Member website for Club benefits near this property. Charges may apply to the following amenities and attractions.

Swan Valle

Coromandel Peninsula

Accor Vacation Club Apartments

Grand Mercure Puka Park Resort, Accor Vacation Club Apartments

A picturesque two hour drive from Auckland and set amongst 10 acres of native bushland, Grand Mercure

Puka Park Resort offers a luxurious, secluded hideaway.

Featuring beautiful rooms with private balconies, the resort has a range of facilities including a solar heated swimming pool, sauna, tennis court, gymnasium, an award winning restaurant, guest lounge and sun soaked decks.

Grand Mercure Collection

Coromandel

TRAVEL GUIDE

General Information

Situated on a mountainside on the lower eastern side of the Coromandel Peninsula at Pauanui Beach, Grand Mercure Puka Park Resort is only minutes away from 3km of picturesque golden sands and swirling surf. The region has plenty to offer with an abundance of water activities, horse riding, 4 wheel driving, and seasonal ferry trips to Tairua where you can visit art galleries and cafès or dig your own thermal pool at Hot Water Beach.

Where To Eat

The award-winning Miha Restaurant and Bar offers an à la carte contemporary menu and is renowned for its fine cuisine and use of fresh local produce. The restaurant is open for breakfast, lunch and dinner 7 days per week.

Guest Information

Check-in: from 2.00pm Check-out: 11.00am

Travel Tips

• The Coromandel is a 2 hour drive from Auckland and two hours from Hamilton or Rotorua along the spectacular Pacific Coast Highway.

• The nearest major airport is Auckland International Airport.

• Pauanui is located in driving distance from:

Auckland - 154km

Hamilton - 152km

Whitianga - 35km

Thames - 50km

Tauranga – 140km

• Complimentary resort car park available.

• See our Member website for Club benefits near this property.

Coromandel

Special Notes

• This property is set within a hillside location and may not be suitable for those with mobility difficulties.

Charges may apply to the following amenities and attractions.

Lake

Grand Mercure Oakridge Resort, Accor Vacation Club Apartments

Snow capped mountains, crystal clear lake waters and outstanding natural beauty: welcome to wondrous Wanaka. Located only a short drive from the striking Lake Wanaka and surrounded by an unsurpassed alpine panorama, Wanaka is a year round playground.

Lake

Grand Mercure Collection

TRAVEL GUIDE

General Information

Located in the Southern Lakes region in New Zealand’s South Island, Wanaka’s beautiful lake, mountains and ski fields are a magnet for people seeking the extremes: from simple pleasures to excitement and adventure.

Where To Eat

The Resort’s Poolhouse Restaurant & Bar offers a unique blend of Central Otago fare with European style. Enjoy the intimacy of the restaurant overlooking the stunning mountain range or outdoors on the Terrace sundeck basking in the glorious mountain views overlooking the spa complex. Alternatively, poolside snacks or Hub Lounge dining is available or room service on your own balcony or patio. The Hub is open only in the high season (Winter) but can still be used for casual dining out of the Poolhouse Restaurant.

Guest Information

Check-in: from 2.00pm Check-out: 10.00am

Travel Tips

• Wanaka is located in the Southern Lakes region of New Zealand’s South Island, 65km or 50 minutes drive across the Crown Range from Queenstown International Airport.

• Distance from the nearest cities:

Auckland: 1.5 hour flight to Queenstown Christchurch: 5 hours drive or 50 minute flight to Queenstown Dunedin: 3.5 hours drive

• Wanaka’s airport receives daily flights to and from Christchurch. Shuttle services from the airport into town are available on request.

• Wanaka is easily accessible by road with national highways dissecting the town either from the West or East Coast. Daily coach services link Wanaka with neighbouring Queenstown and Christchurch.

• See our Member website for Club benefits near this property.

Wana

Charges may apply to the following amenities and attractions.

Queenstown

Queenstown

Accor Vacation Club Apartments MGallery Hotel St Moritz Queenstown

MGallery St Moritz Queenstown, Accor Vacation Club Apartments

NEW ZEALAND

MGallery St Moritz Queenstown, like its European namesake, epitomises glamour and style in a wonderfully understated way. This alpine lodge-style hotel is the perfect haven from which to appreciate all that the region has to offer. It is superbly situated in central Queenstown, only a short walk from the landmark Steamer Wharf and a 10 minute drive from Queenstown Airport.

Queenstown

TRAVEL GUIDE

General Information

Queenstown is renowned as one of the finest unspoiled wilderness environments in the world, providing visitors with unique experiences in all four seasons of the year. Whether it’s a relaxing game of golf, a nature walk, cruising on Lake Wakatipu, or the more adventurous pursuits of bungee jumping, heli skiing or white water rafting - Queenstown has it all!

Where To Eat

Lombardi Restaurant and Bar is a casual yet stylish restaurant located in the hotel overlooking Lake Wakatipu. Alternatively you can dine from a selection of over 100 eateries throughout Queenstown from cosmopolitan cafés and restaurants to sushi bars.

Guest Information

Check-in: from 2.00pm Check-out: 11.00am

Travel Tips

• A supermarket is 5 minutes drive from the hotel, enabling you to stock up on holiday essentials.

• Ski season commences late June and usually runs until October, snow permitting.

• See our Member website for Club benefits near this property.

Special Notes

• Rooms do not have air-conditioning.

Charges may apply to the following amenities and attractions.

Queenstown

Novotel Bali Nusa Dua,

Accor Vacation Club Apartments

Warm sea breezes, crystal waters and tropical fragrances are just some of the reasons Bali is known as “the Island of the Gods”. Nusa Dua is the perfect destination to enjoy a culture rich in spiritual traditions. Against a backdrop of lush mountains, gorgeous sunsets and breathtaking scenery, your relaxation choices are endless. Adventure lovers can parasail or bungee; those seeking serenity can visit Besakih, the mother temple; or you can unwind to the lapping waves on the white, sandy beach.

Bali

TRAVEL GUIDE

General Information

Nusa Dua is one of Bali’s most attractive, popular and centrally located areas and is suitable for families, couples and adventure seekers. This property features a 1500sqm infinity edge pool within a tropically inspired landscape, and is shouldered by the world-class Nusa Dua Golf and Country Club and nearby Nusa Dua beach.

Where To Eat

The Square Restaurant: Features an International buffet breakfast, and an à la carte menu with a fusion of international and Asian cuisine available for lunch and dinner.

Blue Bar: Open: 10:00 am to midnight

Features International and tropical cocktails, happy hour, and Asian tapas from 5.30pm to 9.00pm.

2,28 Beach Club: Open: 8:00am to 6.00pm Features seafood grill and snacks, and a selection of cocktails and beers.

Pause Cafe: Open: 7:00am to 10.00pm Café-style offering pastries and a selection of freshly baked breads as well as a healthy breakfast, light lunch and snacks.

24 hour room service available for in-house guests.

Guest Information

Check-in: from 3.00pm Check-out: 11.00am

Travel Tips

• The resort is 30 minutes from the international airport and 5 minutes from the Bali International Convention Centre.

• A shopping centre is a 2 minute drive from the resort.

• Outdoor car parking is available.

• 24 hr supermarket available.

• Should your Home Club Apartment be unavailable, you have the option to apply for an Inter-Club cash booking.

• See our Member website for Club benefits near this property.

• Nyepi day is Bali’s day of Silence, where there are restrictions on what tourists can do. Contact member services for details.

Charges may apply to the following amenities and attractions.

Group A

Seasonal Calendar

Seasonal Calendar Première Points Chart

Member Communications

Our dedicated team ensure you are kept abreast of important changes, exclusive Member specials, new properties and much more using a number of comprehensive tools including:

• Member Website: www.members.accorvacationclub.com.au

- Latest Member discounts, news, updates, offers and specials

- Member Events and Member Education Workshop Interactive Video

- Première Points Calculator and Seasonal Calendar

- Booking Windows and Comparison Calculators

- Home Club Property details and virtual tours

- Accor Vacation Club Travel by Flight Centre

- Interval International

- Amore Referrals Program and Membership Upgrades

- Member MegaMall

- Surveys and Member publications

- Accor Hotels Select

- Accor Vacation Club Cruises

• Vacations Magazine Your biannual online Member-only publication, this keeps you up-to-date on what is happening in the Accor Vacation Club including property and destination features, travel specials, news, Member Benefits, upcoming property refurbishments, Member letters, photos and much more.

• eNewsflashes Sent via email to let Members know about breaking Club news, Member Events, Cruises, Member Education Workshops and other important information including new product announcements and resort updates.

• Accor Vacation Club Travel by Flight Centre Monthly emails to your inbox, presenting you with the latest travel specials, which include: Home Club bargains, Accor Hotel Hot Offers and the latest travel deals from Flight Centre.

• Member Workshops These are currently planned around the Accor Advantage Plus’ Holiday Expos, where Members get the chance to meet the Member Services team members and have some answers to frequently asked questions. Check out the Member Website for Workshop dates and event details, as well as the interactive online Members Toolkit video.

Member Education members.accorvacationclub.com.au

Member Website Registration Secure Reservations Centre Portal

To register and set up an account on the exclusive Member Website:

1. Go to www.members.accorvacationclub.com.au

2. In the Log-in field, under ‘Your Email Address’ box, click on the green ‘Member Registration’ button.

3. Complete the online registration form or click on the Registration Guide button for assistance. (Note: Password should be no less than 6 characters).

4. You will be taken to the Members home page (eLounge) and you will see a ‘Welcome Survey’ which you may choose to complete immediately or at your leisure.

5. On the left hand side of your screen, click on the maroon tab that reads ‘Book Now’.

6. This is the link through to the club reservations website and a new log-in page.

7. Under ‘New Members’, please click on ‘Register Now’.

8. Please complete this registration form. You may choose to use the same password for each website.

9. When you have successfully registered, you will be taken to your profile where you will need to check that your contact details are correct.

10. Please add a country and area code into the correct fields for each of your telephone numbers (note; for your mobile phone number, the area code is the first two digits of your mobile number).

11. Click on save your changes.

12. You have now registered your email address/log-in ID and your passwords with both websites and are free to view all pages.

13. On your next visit to the website you will only need to use your email address and password to log-in.

To register and make a Reservation Online through the Member Website and secure Reservations Centre Portal:

1. Log into www.members.accorvacationclub.com.au and then the ‘Book Now’ tab which is the link through to the Club Reservations website. Log-in using your email address as your log-in ID and your previously registered password.

2. Under the ‘Reservation Bookings’ tab on the top left hand of the screen.

3. On the right hand side of the screen, click on the drop-down menu under ‘Make a Reservation’, select ‘Home Club Reservation’ and then ‘Go’.

4. Enter your earliest and latest dates to stay; the number of nights and how many adults and children staying. Then click on the drop-down menu to select your desired resort.

Alternatively, you may choose to be flexible with your dates and destination. ‘Click Search’.

5. Select ‘Change My Search’ to reset your search criteria or click ‘Select’ to create a reservation.

6. Check your reservation details are correct , place any special requests (i.e. Cot) and then click ‘Continue’.

7. Check your reservation details are correct , and then click ‘Continue’.

8. Ensure your reservation details and email address are correct and tick the ‘Terms and Conditions’ box. Click ‘Confirm’.

9. If you need to make any special requests (cots or disabled rooms) call the Reservations Centre on 1300761414 (Opt 1).

10. Reservation Number is provided once you have confirmed the reservation details.

Benefits

Accor Hotels Select - an exciting program proudly released by Accor Vacation Club in July 2012. Specifically created as an exclusive personal benefit for Accor Vacation Club Première Plus Members, to use Première Points to make reservations at a select group of Accor Hotels beyond the current Accor Vacation Club properties portfolio. The fundamental purpose of the Accor Hotels Select program is to enhance Member satisfaction whilst adding value to Club membership. For more information call Australia 1300 761 414 New Zealand 0800 761 414 Option 4

Amore

Accor Vacation Club Cruises - launched in November 2012, Accor Vacation Club Première Member’s are able to ‘Discover the World of Cruising’. Choosing from a huge range of local and international cruises, exotic ports and cruise destinations, experience the relaxation and luxury of a cruise. Accor Vacation Club Première Members use Première Points and Cash towards the price of the cruise.

For more information call Australia 1300 558 433 New Zealand 0800 558 433

Amore offers valued Accor Vacation Club Members a choice of benefits when referring friends and family who become active Club Members. Members are entitled to select from a number of fantastic Amore reward options select from either:- up to $500 credit applied to annual Home Club Fees, A-Gift 5 night holiday, $500 towards your Accor Vacation Club Cruises or $500 towards travel with Flight Centre.

For more information call Australia 1800 803 270 New Zealand 0800 001 707

Accor Vacation Club Travel by Flight Centre combines Australia’s largest travel agencies with personalised service delivered each day to our members. As an Accor Vacation Club Première Plus Member you will receive all Flight Centre’s regular benefits and in addition receive travel offers before they go on sale to the general public. Offering great discounts with flights, holiday packages, escorted tours, car hire and travel insurance. For more information call

Interval Gold gives timeshare owners a wide range of benefits, including discounts at thousands of restaurants, hotels, retailers and attractions; access to round-the-clock concierge services; and additional exchange flexibility to trade timeshare weeks for cruises, golf and spa vacations and discounts on resort getaways.

In 2006 Interval International celebrated its 30th year leading the vacation ownership industry as the exchange company of quality and innovation, Interval has a global network of approximately 2,700 affiliated resorts in over 75 nations. Interval serves its developer clients and approximately 2 million member families, worldwide vacations owners, through 25 offices in 15 countries.

Europcar – is Europe’s largest car rental company and based in France. Internationally, Europcar rents vehicles in 143 countries at 2,825 locations utilising around 251,000 vehicles. Europcar is represented in Europe, Africa, the Middle East, the Indian Ocean region, Central and South America, Mexico, the Caribbean and the Asia-Pacific region.

For more information call Australia 1300 658 545 or New Zealand 0800 800 115

Accor Advantage Plus - whether travelling for business or pleasure, the Accor Advantage Plus card offers value you will not find anywhere else. This card is the perfect compliment to your Accor Vacation Club Membership, allowing you to enjoy up to 50% discount when dining at participating hotels and restaurants, one night’s complimentary accommodation that can be used at over 450 hotels across Asia Pacific, Exclusive Members Only special offers and a minimum 10% discount off the best rate of the date available to the general public for accommodation and lots more.

For more information call Australia 1300 363 637 New Zealand 0800 440 982

LE CLUB Accorhotels (rebranded from ACLub) Le Club Accorhotels is Accor’s global program that allows you to earn loyalty Le Club Accorhotels points when you stay at anyone of over 2,500 Sofital, Pullman MGallery, Grand Mercure, Novotel, Mercure and ibis hotels and resorts worldwide. Once you have accumulated 2,000 points you can redeem these points for Le Club Accorhotels reward hotel voucher to use towards your next stay. These voucher are valid 365 days and there are no black-out dates. Le Club points are not accumulated with bookings made with Première Points or Bonus Time and Super Savers cash bookings at Home Club Properties.

21 Club Properties

• The Sebel Palm Cove Coral Coast

• Twin Waters Sunshine Coast Sunshine Coast

• Legends Hotel Surfers Paradise Surfers Paradise

• Freshwater Point Resort Broadbeach

• Turtle Beach Resort Mermaid Beach

Our Point of Difference

Première Points are now deducted at time of booking!

Ideal if your Première Points are expiring!

• Novotel Pacific Bay Resort Coffs Harbour

• Grand Mercure The Vintage Hunter Valley

• The Sebel Darling Harbour The Pinnacle

• The Sebel Bowral Heritage Park

• Novotel Lake Crackenback Resort Crackenback

• The Sebel Pinnacle Valley Resort

• The Sebel Creswick Forest Resort

• The Sebel Melbourne Flinders Lane

• Grand Mercure The Links Normanville

• Grand Mercure Basildene Manor Margaret River

• The Sebel Busselton

• The Sebel Swan Valley The Vines

• Grand Mercure Puka Park Resort Coromandel Peninsula

• Grand Mercure Oakridge Resort Wanaka

• MGallery Hotel St Moritz Queenstown Queenstown

• Novotel Bali Nusa Dua Indonesia

16 Current AHS Properties

• Hotel Pullman Phuket Arcadia Naithon Beach Thailand

• Mercure Kingfisher Bay Resort Fraser Island

• Freshwater Point Resort Broadbeach Gold Coast Not Club Rooms

• Novotel Twin Waters Resort Sunshine Coast Hotel Rooms

• Grand Mercure Twin Waters Sunshine Coast Not Club Rooms

• Mercure Sydney Potts Point Sydney

ibis Perth Perth • Novotel Brisbane Brisbane

• Mercure Brisbane Brisbane

• Mercure Broome Broome

• Novotel Cairns Oasis Resort Cairns

• Novotel Barossa Valley Resort Barossa Valley

• MGallery Fairmont Resort Blue Mountains

• Pullman Auckland Auckland

• Novotel Rotorua Lake Rotorua

• ibis Rotorua Lake Rotorua

Accor Vacation Club Cruises

A whole new level of cruise savings, benefits and destinations available allowing Accor Vacation Club Première Plus Members to use Première Points AND Cash towards all the major cruise and river cruises companies not in the South Pacific but around the world!

A cruise holiday offers the perfect, hassle free relaxing break away, with so many onboard activities, onshore activities, dining options

and entertainment there is certainly something for everyone.

Choose from a huge range of local and international cruise ships, exotic ports and cruise destinations. Cruise Australia, Asia, Europe and the Americas with partners including Royal Caribbean International, Carnival, Celebrity Cruises, Cunard Line, Norwegian Cruise Line, P&O, Princess Cruises and Star Cruises.

AU 1300 558 433 or NZ 0800 558 433

www.accorvacationclubcruises.com.au

Now is the time to discover Amore. Exclusive to Members, Amore opens the door to a world of privileges and rewards. Refer your friends and family today!

Because when you refer friends and family who become active Members of Accor Vacation Club you will be eligible to receive either $500 cash towards your Club Fees, or a $500 Flight Centre Voucher, or $500 cash voucher towards Accor Vacation Club Cruise membership, or a A-Gift 5 Night Holiday at one of twenty destinations across the Asia Pacific Region.

It’s so easy to do. And very rewarding!

*For more information go to: http://www.amoreforyou.com.au/

because that’s what friends are for

Interval International

Accor Vacation Club’s affiliation with Interval International gives Members access to appromimately 2,700 additional hotels and resorts in 75 nations around the world.

For the period of their membership with Interval International, Accor Vacation Club Members have access to this range of accommodation using Première Points, a cleaning fee and an exchange fee.

Ongoing membership in Interval International is optional, with annual membership fees applying following the 12 month complimentary period provided to Première Plus Members.

How to Book your Interval International Holiday

Step One Browse Interval International’s current collection of properties in their Resort Directory or online at www. intervalworld.com. To achieve optimal availability be flexible and book well in advance of your desired checkin date, select a minimum of three different resorts and one travel date, or one resort and three travel dates. Note: Reservation requests for 7 night stays may be placed up to 24 months in advance of travel.

Step Two Decide on the size of the apartment you require. Refer to the Interval International points chart to determine the amount of Première Points required for your stay. The amount of points required will vary depending on the time of year (which is identified in the Travel Demand Index), size of apartment and destination.

Step Three Ensure you have your Interval member number and your Credit Card details (for the exchange fee) when you call: AUS 0011 800 4683 7825 NZ 00 800 4683 7825

Step Four If your holiday choice is available when you call it will be confirmed immediately. If your holiday choice is unavailable your request will be ‘wait listed’. There is a fee for this, which is fully refundable if no matches become available. The search for your request continues on a daily basis, and if an exact match does not become available you will be offered alternative destinations and/ or travel dates. The key to securing Interval International accommodation is flexibility with your travel dates and desired destinations.

Ensure you have your Interval International membership card and confirmation letter when you check-in.

Exchange Fee The current exchange fees are AU$124/NZ$134 for a domestic exchange, AU$194/NZ$199 for an international exchange and if required, an additional $49 for a guest certificate (exchange fee currency based on country of residence). If you are paying by Credit Card, some cards other than Visa or MasterCard charge an additional fee ranging from $2.50 to $15.

Cancellation Information If you cancel your exchange the following applies:

• 60 Days+ Prior To Check-In: Exchange fee is forfeited. Interval replacement certificate provided with equivalent value of the week cancelled. Certificate is valid for 12 months from date of cancellation. An exchange fee is required upon redemption of the certificate.

• 14 to 59 Days Prior to Check-In: Exchange fee is forfeited. Interval replacement certificate provided for a Flexchange week. Certificate is valid for 12 months from the date of cancellation. An exchange fee is required upon redemption of the certificate.

• 7 to 13 Days Prior to Check-In: Exchange fee is forfeited. Interval replacement certificate provided but limited to 30-day viewing in advance of travel date. Certificate is valid for 12 months from

date of cancellation. An exchange fee is required upon redemption of the certificate.

• 6 Days and Less Prior to Check-In: Exchange fee is forfeited. No replacement certificate is provided.

Note that the above applies to Exchanges only. All Getaway confirmations are final and are non-refundable.

Additional Interval International Accommodation In addition to the ability to use Première Points to secure exchange weeks around the world, Interval International offers a range of other special accommodation options:

• Getaways* are one of the most popular benefits of Interval international membership offering tremendous value . The affordable prices are likely to be cheaper for the entire week in resort accommodation than that of a few nights in hotel accommodation.

Availability can appear anywhere from 24 hours to a year ahead at destinations scattered worldwide. Whether wanting to lounge on a beach in Thailand , take in the history of Europe or experience North America there could be a getaway just perfect for you. Interval gold members also receive an additional $25 of getaways.

To find out what is available just click the link to Interval International from your member website and then log into Interval world.

• Flexchange Holidays* are weeks that occasionally become available at Interval properties around the world. Subject to availability, they can be for any size unit anywhere in the world, are only available in one week increments, can be booked within 59 days or less from the date of travel, and use between 1,050 and 5,400 Première Points plus the applicable Interval International Exchange Fee.

Up to 50% discount when dining in participating hotels and restaurants

One night’s complimentary accommodation that can be used at over 450 hotels across Asia Pacific

Exclusive Member’s Only special offers and a minimum 10% discount off the best rate of the day available to the general public for accommodation

Automatic enrolment in at Silver level so you can earn 50% more points

Earn and redeem points at more than 2,500 Accor hotels worldwide

Priority access and special offers for major tours, attractions and events plus Europcar Dedicated member’s website and call centre.

From the moment you arrive at an Accor hotel you will enjoy priority service, making your time with us enjoyable and hassle-free, as well as saving on accommodation and dining at participating hotels throughout Asia Pacific.

A|CLUB HAS BEEN REBRANDED TO LE CLUB ACCORHOTELS

Now you can easily manage your account and bookings directly by visiting Accorhotels.com

As an Accor Vacation Club Member you gain an extra worldwide benefit thanks to Accor – at no extra charge!

Le Club Accorhotels is Accor’s global program that allows you to earn loyalty Le Club Accorhotels points when you stay at any one of over 2,500 Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Mercure, ibis or all seasons hotels and resorts worldwide.

Unlike other loyalty programs, it’s easy to earn and redeem your Le Club Accorhotels points. Quite simply, for every Euro spent# on accommodation booked via the Accor website, through Accor Reservations, or in-person at an Accor property, you will earn either 1 or 2 points depending on the brand.

Once you have accumulated 2,000 points you can redeem these points for Le Club Accorhotels rewards hotel vouchers to use towards your next stay. These vouchers are valid 365 days a year and there are no black-out dates!

Even better, Accor Vacation Club Members who have registered an e-mail address with Member Services have automatic enrolment in Le Club Accorhotels at Silver level. One of the benefits of this elite membership level is that you receive extra points each time you stay e.g. instead of earning 1 point you earn 1.5 points, so your earn them even faster!

Le Club Accorhotels points are valid for life as long as you stay one night a year in a participating hotel as an Le Club Accorhotels member.

Le Club Accorhotels is entirely web-based, which means you can manage your account, view your stay history and order Le Club Accorhotels rewards hotel vouchers online. Members wanting to gain the automatic upgrade to Silver membership should provide Member Services with their e-mail address so your account can be set-up by Accor.

Please note that Le Club Accorhotels points are not accumulated with bookings made with Première Points, or Bonus Time and Super Savers cash bookings at Home Club Properties made with Member Reservations.

# Converted from your local currency.

Le Club Accorhotels Facts at a Glance:

• Le Club Accorhotels works alongside your Member’s exclusive10% discount off Accor accommodation in the Asia Pacific.

• Earn Le Club Accorhotels points at over 2,500 participating Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Mercure, ibis and all seasons hotels and resorts worldwide for qualified reservations.

• Le Club Accorhotels points never expire, provided you stay one night a year as an Le Club Accorhotels member.

• Rewards are based on 1 Euro = 2 Le Club Accorhotels points at Sofitel, Pullman, MGallery, Grand Mercure, Novotel and Mercure hotels (Silver members earn 3 Le Club Accorhotels points).

• Rewards are based on 1 Euro = 1 Point at ibis and all seasons hotels

• When payment is made in your local currency (eg: AUD) it will be converted into Euros for calculation of Le Club Accorhotels points.

• Le Club Accorhotels points are not awarded for Première Points bookings, or cash bookings made with Member Bonus Time or Member Super Savers.

Benefits of Membership Overview

All Accor Vacation Club Members have access to Home Club properties throughout the Asia Pacific. Première Plus Members have access to additional holiday benefits, including discounted accommodation with Accor properties, and preferred Member rates with Accor Vacation Club Travel by Flight Centre. Here’s a brief overview of benefits, with full details listed throughout this Guide.

Première Plus Members

If you have joined Accor Vacation Club as a Première Plus Member, you are currently entitled to enjoy a range of additional benefits** including:

Home Club Properties Located in many of the Asia Pacific’s most popular holiday spots these properties have been selected to provide a unique range of destination experiences: from beach holiday apartments to ski field chalets, to first class hotels in cosmopolitan cities. Première Points chart, seasonal calendar and property overviews are listed in this Holiday Booklet. Regular updates can be found at your secure Member website: www. members.accorvacationclub.com.au

Member Bonus Time Unused or cancelled accommodation at Home Club Properties can be accessed at short-term notice at a discounted dollar rate, without using Première Points.

Interval International Members have access to over 2,700 additional hotels and resorts around the world through membership of the timeshare exchange company Interval International. Explore the USA, Canada, the Caribbean, Central America, South America, Great Britain, Ireland, Western Europe, Canary Islands, the Mediterranean, Scandinavia, Finland, the Middle East, Africa, Asia, the South Pacific, Australia and New Zealand.

Europcar Receive 10% off the promotional rate of the day with Europcar within Australia and New Zealand. Enrol in the Europcar Privilege Program to receive express reservation and pick up. To book call Europcar on AUS 1300 659 545 or NZ 0800 800 115 (quote code AC4501001).

Le Club Accorhotels Accor Vacation Club Members who register their e-mail address with Member Services are automatically granted silver status in Le Club Accorhotels, Accor’s global loyalty rewards program. Members can than earn Le Club Accorhotels reward points when they stay at participating Accor properties (using cash)* - even in conjunction with the 10% accommodation discount that Première Plus Members receive.

Accor Hotels Select Our point of difference, the Accor Hotels Select program gives our Première Plus Members access to use their points to make reservations at a select group of Accor Hotels, beyond the current Accor Vacation Club properties portfolio across Australia and New Zealand.

Accor Vacation Club Travel by Flight Centre These services are designed especially to assist Première Plus Members with all travel requirements, from cruises to car hire, travel insurance and airfares, as well as providing a range of savings and Preferred Member Rates. An overview of Accor Vacation Club Travel by Flight Centre is on page 102.

Accor Accommodation 10% Discount off the best available unrestricted rate of the day for accommodation at Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Mercure, ibis and all seasons hotels across the Asia Pacific without using any of their Première Points.

Contact Details

Important phone numbers, fax numbers, e-mail addresses and websites are listed on the back cover of this document, and also in your secure website: www.members.accorvacationclub.com.au.

Reservation Prioritisation

All reservation requests are prioritised in the following order:

1. Online reservations – available from midnight

2. Phone calls

3. Emails

4. Letters these have a two business day

5. Faxes

*Le Club Accorhotels reward points are not awarded for Première Points bookings, or cash bookings made with Member Bonus Time or Member Super Savers.

**Additional benefits are subject to change.

# Conditions apply.

Première Points

Première Points are the ‘currency’ which Accor Vacation Club Members use to secure accommodation to holiday at Home Club Properties and through Interval International.

Number of Première Points Issued The number of points you are issued with relates to your Membership Level:

Your Première Points allocation lasts more than a year, allowing you to ‘save’ your points into the next year. Bronze, Silver, and Gold Members have 24 months from their Anniversary Date to use their Première Points, while Platinum, Traveller and Corporate Members have 27 months.

Your Première Points Anniversary Date Each year on the Anniversary Date of your Membership for the life of your Membership, the Club will credit you with your Entitlement of Annual Première Points.

Your Anniversary Date is the first day of the month following the actual month that full payment is received for your Membership, and can be found on your Membership Certificate and Card.

Borrowing Première Points If you don’t have enough points for your desired holiday accommodation, you can Borrow Première Points from your next Membership Year to make up the difference.

e.g. A Silver Member with 3,000 points in their 2011 account, requires 4,000 points for their desired 2011 holiday. They can Borrow 1,000 points from their 2012 points allocation to cover the difference.

All you need to do is make sure your annual Club Fees for your current Membership Year, and the estimated annual Club Fee for the following Membership Year, are paid in full in order to Borrow Première Points.

Extending Your Première Points If you are unable to use your Première Points before they expire, you can save them for up to an additional two years by depositing them into

The Home Club

The Home Club

Interval International for the period of your membership with II. Deposited Première Points can only be used for Interval International exchanges. You can:

• deposit any amount of Première Points at any time - there is no minimum deposit (this allows you to draw down on the point value for a booking when your exchange is confirmed);

• combine separate deposits to form the one exchange;

• use leftover points towards another holiday.

Once your exchange is confirmed the cleaning fee relevant to your booking with be payable.

Remember, deposited points expire 2 years from the date of deposit. You need to book and travel by the expiry date to use deposited points.

To deposit your Première Points into Interval International please call Member Services.

Upgrading Première Points Alternatively, if you find that your holidaying needs have changed and you require longer or more frequent holidays than your points currently allow, you have the option to Upgrade to a higher level of Membership.

Bronze, Silver and Gold Members must purchase sufficient additional points to Upgrade to the next level of Membership, while Platinum, Traveller and Corporate Members may purchase in increments of 1,000 points.

Pooling Première Points Pooling allows you to take holidays with family and friends who are also Members. By Pooling Première Points you can combine your entitlements to book accommodation at the same time, allowing for more spacious accommodation and/or longer vacations.

Your Home Club Property

To secure accommodation at Home Club Property, simply redeem Première Points from your account. The number of Première Points needed will depend upon the location of the property, the season, and the size of the apartment you require.

How to Book Your Home Club Property Holiday

Step One Browse through this booklet, or view properties online at www.members.accorvacationclub.com.au

Step Two Decide on the size of the apartment you require, whether studio, or one, two or three bedroom. Remember that different size apartments have different allowances for the total number of guests permitted to stay.

Step Three Choose the dates you would like to take your holiday. Optimise your chances of availability by being flexible, allowing for alternative dates should your first choice be unavailable.

Step Four To determine how many Première Points you require, refer to the Points Chart and Seasonal Calendar on pages 99-101, or log on to the Member website and use your handy automatic Points Calculator.

Step Five When you are ready to book, ensure you have your Accor Vacation Club Membership number handy, then contact Member Services to place your request (press option 1 for reservations when calling).

AUS 1300 76 14 14

NZ 0800 76 14 14

Email msreservations@accorvacationclub.com.au

Website www.members.accorvacationclub.com.au

All reservations are subject to availability.

You will receive a response to your request within 48 hours. When your booking has been confirmed, the Reservations department or online reservations website portal will send you a letter/email of confirmation, and the relevant number of Première Points will be deducted from your Membership Account.

Remember to take your confirmation letter/email and Membership Card with you for check-in.

Booking Windows

Booking Windows assist in optimising the reservation process allowing longer stay holidays to be booked earlier than short stays, and to balance the availability of weekend stays with weekday stays.

• 1 Week or More Reservations (7 or more consecutive nights) Platinum, Traveller and Corporate Members can book 12 months or less prior to their Check-in Date; Gold Members 11 months or less prior to their Check-in Date; and Bronze and Silver Members 10 months or less prior to their Check-in Date.

• 2 to 6 Night Reservations Book 6 months or less before your desired Check-in Date. Bookings that include a Friday and/or Saturday night must be part of a minimum 4 night consecutive stay. Friday and Saturday nights can only be taken as part of a 2 night stay if booked 45 days or less before the Check-in Date.

• Single Night Reservations Book 30 days or less prior to Check-in Date.

Bonus Time Accommodation is unused or cancelled accommodation available from time to time in Home Club Properties that enables Members to enjoy extra holiday time at a discounted dollar rate, without using Première Points.

Bonus Time is charged at AU16 cents per point / NZ17.5 cents per point / US16 cents per point (inc. GST), however, minimum charges apply (in currency of destination):

Studio $55 per night 1 Bedroom $70 per night

2 Bedroom $85 per night 3 Bedroom $120 per night

These Conditions apply to Bonus Time usage:

• Members must pay by credit card at the time of booking, and bookings cannot be altered or refunded.

• Bonus Time is limited to a minimum of 2 nights and a maximum of 4 nights.

• One Bonus Time reservation per Membership may be held at a time.

• Members may book one apartment per reservation unless it is deemed that the family requires 2 apartments to be accommodated.

• Bonus Time may be reserved 14 days or less prior to check-in.

• If a Member is booking Bonus Time for a guest, the reservation can be made 5 days or less prior to check-in.

For Bonus Time Accommodation bookings and enquiries please contact Member Services.

Cancellations and Amendments

Cancellation and/or amendments will incur a fee and/ or a deduction of Première Points, depending when your reservation is cancelled:

• All cancellations will incur a $55 fee.

• Cancel 0 to 7 days prior to check-in / 100% loss of points and $55 fee

• Cancel 8 to 90 days prior to check-in / 50% loss of points and $55 fee

• Cancel 91+ days prior to check-in / No Points loss but a $55 fee

• New policy applies to all reservations, regardless of the length of booking

New policy applies to all reservations, regardless of the length of booking.

Cleaning Fees As part of your Membership you are allocated cleaning entitlements each year. Bronze, Silver, Gold and Platinum Members have a yearly entitlement of two cleans; Traveller have four and Corporate Members receive eight.

Your entitlement covers one standard clean for each accommodation use (up to a maximum of 7 nights) during your Membership Year for Home Club Property, Inter-Club Property and Interval International exchanges. You can also carry over unused cleaning entitlements to your next Membership Year (cleans expire when points expire).

Additional weekly cleans are available at the following prices: Studio $85, One Bedroom $130, Two Bedroom $180, and Three Bedroom $230 (all prices in currency of destination).

If you require daily cleans please contact the resort or hotel reception for pricing details.

Annual Club Fee As a Member you contribute to the ongoing costs of running your Home Club every year with the two key components of this fee covering:

• The ongoing expenses of maintaining Home Club Property in top condition, so you and other Members can enjoy quality facilities in years to come; as well as covering rates, insurances, body corporate, resort facility fees, repairs, utilities and a capital replacement reserve.

• The costs of maintaining Member Services, Reservation facilities, Member Relations, compliance costs, creation of Club magazines and newsletters, enhancement and maintenance of the Club website to keep you up-to-date.

The Home Club prepares an annual budget itemising all anticipated costs. The total Annual Home Club Budget is divided by the total amount of Première Points Entitlements issued which results in your Home Club Fee per Première Point. The budget and the basis of calculation is distributed to all Members annually ensuring you are aware of exactly how the annual Home Club Fee has been determined.

All Home Club Fees must be paid in order for you to use your Membership. If you are booking a holiday for the year ahead, you will be charged an estimated annual Home Club Fee for the following year.

Amore

Amore offers valued Accor Vacation Club Members a fantastic choice of Amore reward options when you refer friends and family who become active Club Members.

Exclusive to Members, Amore opens the door to a world of privileges and rewards.

Amore is all about you, your family, and your friends!

To take advantage of the opportunity to receive Amore rewards, simply introduce friends or family to the Club who you think would be interested in the benefits of becoming an Accor Vacation Club Member.

Phone AUS 1800 80 32 70

NZ 0508 01 68 68

Email referrals@accorvacationclub.com.au

Web www.amoreforyou.com

Mail Amore Team, PO Box 3755, Robina Town Centre, QLD 4230

NEED MORE POINTS?

Want to take more holidays? Have you considered upgrading your membership?

• Want longer more frequent holidays

• Use your membership entitlements as a gift for family or friends

• Enjoy an etra special weekend away

• Extend your holiday time

• Book a larger apartment

Call our friendly team today for more information on

Phone AUS 1800 007 118

NZ 0800 007 189

Please make sure you have your Membership number handy.

The Home Club

Member Testimonials

Three of my sons and I have just returned home from a couple of nights at Pinnacle Valley Resort in Victoria, and I wanted to let you know how fantastic it was. As soon as we got there I was kicking myself for not booking a longer stay!

The boys were busy the whole time with mini golf, tennis, spas, saunas, swimming, biking and… the big hit, the gym. This time we didn’t go horse riding but next time we will when our fourth son joins us.

One highlight was early the first morning when I quietly snuck out onto the balcony and was delighted by the sight of five rosella’s who sat on the railings with me for ages. I couldn’t believe how lucky I was to see them up so close - it’s a memory I’ll take with me forever.

I’m really appreciative of the way the Accor Vacation Club resorts are organised, where so many of the activities are free. As a single parent (well… as a parent full stop!) expenses are definitely something I have to keep an eye on, and I love being able to go on holidays in luxurious surroundings without having to fork out for expensive food and tennis racket hire etc!

We’ll definitely be returning!

Lisa Glanville

We have just returned from another fabulous holiday, this time on the Gold Coast where we stayed at Legends Hotel. Having used all our points this year it was great to be able to borrow from next year’s allocation to allow us to choose a time and location that suited us. Staying right in the heart of Surfers Paradise was great and the hotel staff were fantastic. At the airport we picked up a van from Europcar which made getting around easy when we ventured further than the beach or shops!

Wayne, Sue, Jason and Samantha

My wife and I have been Members for four years and in that time we have been to St Moritz Hotel Queenstown in New Zealand, Twin Waters Sunshine Coast in Queensland, Grand Mercure Melbourne, Grand Mercure Pinnacle Valley Resort in Merrijig and Grand Mercure Forest Resort in Creswick, Victoria. We have just booked two weeks at Coral Coast Palm Cove and can’t wait to get there on our first holiday with our baby girl Tameka who will be two years old. I must say that all the staff at the hotels have been great and it’s a credit to the organisation. It was the best investment we have made and I recommend it to my friends. One day I will take them away and let them experience the lifestyle we enjoy. To all Members, Happy Holidays!

Simone and David Haggett

We have just returned from a fabulous weekend with our son, daughterin-law and granddaughters at Grand Mercure The Vintage in the Hunter Valley. Wow, what a great resort! Once again our decision to become Accor Vacation Club Members has been justified. The 2 bedroom apartment was wonderful, great views over the golf course and our granddaughters were so excited when they spotted the kangaroos peacefully grazing just across from our apartment. Well done, Accor Vacation Club again!!

Peter & Julie Simon

On 5 and 6 of September I was lucky enough to have stayed at the Grand Mercure Melbourne on Flinders Street Melbourne. I booked the accommodation on bonus time and paid a grand total of around $156.00 for two nights in a one bedroom apartment for my sister, father and myself. We had made the last minute booking to attend the filming of ‘Deal or No Deal’. We were very excited. This was the second time I had stayed at this Grand Mercure. On arrival the wonderful front desk people booked the taxi for the following day and an early breakfast (which was unbelievable) and handed me the room card to Floor 10 - the top floor. Then when I arrived in front of the door 1009 The Chairman’s Suite, I declared to my sister and father that we must have the wrong room, having stayed here before I knew what I was going into, The Best Room in the Hotel! It was not a mistake, my family was very impressed. I want to say a BIG THANK YOU. What a fantastic club to offer you deals like this one. By the way we didn’t win anything by the journey was fantastic and a memorable one.

Maria Palamara

We stayed at the Pinnacle Apartments in Melbourne for a few nights to see friends on our way to Africa. The room was great and the staff friendly and helpful. We even managed to include the Friday members ‘drinkies’ session which enabled us to meet other members and swap yarns about other resorts. The locality was perfectly central and close to museums, galleries, shopping and transport. A car was never necessary and the nearby dining options numerous. PS. There is a bookshop a few doors up Flinders Lane that is a ‘big boys’ treasure house!

Ian Foster

Dave and I had a wonderful stay at Basildene Manor at the beginning of November. The staff go out of their way to ensure you have a great stay and are great at recommending restaurants and places to go. As we had been told, the Conservatory breakfast is superb and leaves one spoilt for choices. We took part in the murder/mystery night and had four hours of good fun with six other fellow guests. Part of the night’s attraction was the meal and beverages which all aided in a good time. The antipasto platter to start was fantastic and by far the best antipasto plate I have ever had.

While there we visited the Wardan Aboriginal Centre and spent 2 hours on a really interesting walk around the bush learning how the aborigines use plants and trees for food and medicines. The Lake Caves were fantastic and worth the 300 steps down and up again.

Can’t wait until our next experience.

Pauline Ereckson

Important Contacts

Member Services Monday to Friday 8:30am to 6:30pm AEST excluding National Public Holidays Saturday 9:00am to 5:00pm AEST excluding National Public Holidays Level 2, 14 Edgewater Court, Robina QLD 4226 PO Box 3755, Robina Town Centre, QLD 4230 www.members.accorvacationclub.com.au

TOLL FREE

Telephone AUS 1300 76 14 14

Telephone NZ 0800 76 14 14

Telephone International +61 7 5595 3290

Member Reservations msreservations@accorvacationclub.com.au

Member Relations info@accorvacationclub.com.au

Member Education workshops@accorvacationclub.com.au

Facsimile AUS 1300 76 17 17

Facsimile International +61 7 5595 3281

Accor Vacation Club Cruises Monday to Friday 7:30am to 6:00pm AEST excluding National Public Holidays Saturday 7:30am to 2:00pm AEST excluding National Public Holidays www.accorvacationclubcruises.com.au

TOLL FREE

Telephone AUS 1300 558 433

Telephone NZ 0800 558 433

Amore Referral Program

Telephone AUS 1800 80 32 70

Telephone NZ 0800 001 707

Email referrals@accorvacationclub.com.au

Membership Upgrades Monday to Friday 8:30am to 5:00pm, excluding National Public Holidays

Telephone AUS 1800 00 71 18

Telephone NZ 0800 00 71 89

Facsimile +61 7 5501 7351

Email upgrades@accorvacationclub.com.au

Accor Vacation Club Travel by Flight Centre Monday to Friday 8.30am to 5.00pm (AEST) By appointment only Saturdays 8.30am to 5.00pm (AEST) By appointment only 291 Adelaide Street, Brisbane QLD 4000

Telephone AUS 1800 70 80 90

Telephone NZ 0800 451 997

International +61 7 3181 8900

Email travel@accorvacationclub.com.au

Interval International Monday to Friday 8.30am to 6.30pm (AEST)

Saturdays 8.30am to 5.00pm (AEST)

Telephone AUS 0011 800 4683 7825

Telephone NZ 00 800 4683 7825

Facsimile AUS 1800 265 592

Facsimile NZ 0800 880 342

Email anzmemberservices@intervalintl.com

Accor Vacation Club Billings

Billings Facsimile AUS 1300 76 13 43

Billings Facsimile International +61 7 5595 3282

Member Billings billing@accorvacationclub.com.au

APVC Finance

APVC Finance AUS 1800 446 513

APVC Finance NZ 0800 222 675

APVC Finance International +61 7 5501 7310

A-Gift

Telephone AUS 1800 267 950

Telephone NZ 0800 222 670

Email agift@accorvacationclub.com.au

Europcar

Telephone AUS 1300 65 95 45 (Quote 47674691)

Telephone NZ 0800 80 01 15 (Quote 47674691)

Telephone International +61 3 9330 6160

Email reservations@europcar.com.au

Accor Hotels

Accor Reservation Services AUS 1300 88 08 86

Accor Reservation Services NZ 0800 44 44 22 www.accorhotels.com

Accor Advantage Plus

Telephone AUS 1300 36 36 37

Telephone NZ 0800 44 09 82 www.advantageplus.com

Le Club Accorhotels

Telephone AUS +61 2 8023 8787 http://www.accorhotels.com/gb/leclub