BENEFITS PROGRAM GUIDE
Welcome
Lifestyle lets you dream bigger, explore further and make more memories.
You set yourself apart as an Accor Vacation Club member with your unmatched commitment to holidays. Through Lifestyle Classic, Premium, Traveller, Diamond and Elite tiers, you can take advantage of carefully curated benefits that provide more ways to use your Lifestyle Points and enhance your travel experiences.
Your journey has just begun - the higher the tier, the more Lifestyle benefits you will enjoy.
Lifestyle CLASSIC
UP TO 4,000 PREMIÈRE POINTS
Your curiosity and adventurous spirit are paying off. Having a Lifestyle CLASSIC membership alongside your Accor Vacation Club membership gives you additional benefits you can use with your membership, like membership with ALL Accor - the loyalty program of Accor.
ALL ACCOR1
Discover a world of rewards, unique benefits and exceptional events. Experience the extraordinary.
Enjoy exclusive savings
Save up to 10% on bookings in more than 3,000 hotels.
Redeem your points
Make the most of your points. Whether it’s stays, experiences or partners – the choice is yours!
Earn 4X Reward points
(re)Discover new hotels or the re-opening of an old favourite and earn four times the reward points when you stay.
Earn points
Be rewarded time and time again for your stays, outings, and visits to restaurants and bars.
Enjoy unique benefits
Depending on the number of nights stayed or points earned, your status is upgraded, unlocking even more benefits.
E-shop till your drop with Limitless Experiences
Redeem your reward points in our online store to purchase your favourite products.
ENJOY EXCLUSIVE SAVINGS 1-5
As an ALL member you enjoy reserved rates.
YOUR BENEFITS BY BOOKING ON ALL.ACCOR.COM:
Best price guaranteed.
ALL Accor will give you up to 25% discount on your stay at participating hotels, if you find a cheaper price within 24 hours of your booking.
Online check-in and fast checkout
Save time by preparing your arrival and departure online.
STAY
HOTEL STAYS
Hotel stays in participating hotels.
FLIGHT AND HOTEL PACKAGES
Booking flights and hotels.
SAFARIS
Custom luxury safaris in Africa.
SKIP THE CLEAN
Choose cleaning every three days.
HOUSE AND VILLA STAYS
Premium stays with OneFineStay.
ENTERTAINMENT
BARS AND RESTAURANTS
Hotels all over the world
From luxury to budget-friendly, Accor brands welcome you in over 100 countries.
In participating venues.
ACTIVITIES
Concerts, exhibitions, guided visits and more.
TRANSPORT
AIRLINES
With ALL airline partners.
CAR RENTAL
Worldwide.
PARKING
Parking reservation and valet service.
TRAVEL SERVICES
Airport lounges, luggage storage and more.
TRAINS
Eurostar.
SHOPPING
SHOPPING
Online or physical.
ONLINE SHOPPING
Collections by ALL Accor.
OUR BRANDS E-SHOPS
Hotel bedding, fragrances and much more.
BOOST YOUR POINTS
AIRLINES
Fly with our airline partners to earn points on both programs.
ONLINE SURVEYS
Earn points by giving your opinion.
REDEEM
There are many ways to redeem points.
STAY
HOTEL STAYS
From 1,000 points.
LUXURY PACKAGE STAYS
From 2,000 points.
PRIVATE HOME AND VILLA STAYS
From 7,200 points.
MAKE A DONATION
SUPPORT A SOCIAL PROJECT
From 500 points.
SUPPORT AN ENVIRONMENTAL CAUSE
From 500 points.
ENTERTAINMENT
ACTIVITIES
From 1,000 points.
CONCERTS
From 100 points.
CULINARY EXPERIENCES
From 100 points.
LIMITLESS EXPERIENCES
Enjoy unique and unforgettable experiences exclusively with your Reward points.
TRANSPORT
AIRLINES
From 2,000 points.
CAR RENTAL
From 2,000 points.
TRAINS
From 2,000 points.
EVENTS SHOPPING
MEETINGS AND EVENTS
From 2,000 points.
LIMITLESS EXPERIENCES
E-Shop til you drop. What will be your most memorable experience?
Paris Saint-Germain
With ALL Accor and Paris SaintGermain, get ready to enjoy some truly sensational sporting experiences!
Auctions and Prize Draws
Check out all our auctions or prize draws and try to win a unique experience with your Reward points!
Limitless Experiences
Live like no other. Enjoy truly unforgettable, premium experiences. Whether you want to get a bird’s eye view of the rolling hills of Tuscany in a hot air balloon or learn about survival with Bear Grylls, these are once-in-a-lifetime experiences that you’ll never forget.
Accor Arena
With ALL Accor and Accor Arena, book your experience to head to the biggest concerts and shows by your favourite artists in Paris!
Accor Stadium
Use your Reward points to access VIP tickets and exclusive experiences for the biggest concerts, sports events, and family entertainment at Accor Stadium in Sydney!
ALL around the world
Come to experience the best shows and events all around the world!
ONLINE SHOPPING
From 2,000 points.
ENJOY UNIQUE BENEFITS
More benefits with each status level.
Take advantage of exclusive benefits as soon as you join Lifestyle and the ALL programme. And with every stay, you get closer to a higher status level and enhanced benefits.
As soon as you join
Member rate
Free Wi-Fi
Exclusive offers
Partner benefits
All the benefits of Classic status, plus:
Welcome drink
Priority welcome
Late check-out
All the benefits of Silver status, plus:
Guaranteed room availability
Room upgrade
Early check-in or late check-out
CLASSIC GOLD SILVER
ALL ACCOR+ EXPLORER
ALL ACCOR+ EXPLORER GLOBAL MEMBER PRIVILEGES
One card gives you exclusive benefits across 20 countries, 1,000 hotels and over 1,400 restaurants in Asia Pacific. Discover the benefits available for all ALL Accor+ Explorer membership (excludes any free or complimentary accommodation).
MORE STAYS
15% OFF ON YOUR STAYS AT ACCOR HOTELS WORLDWIDE
Enjoy more nights for less by accessing your exclusive ALL Accor+ Explorer member’s rate all year round. Check out the hotel list and book your next trip on your member’s rate.
MEMBER EXCLUSIVE MORE ESCAPES PACKAGES
Curated stays with indulgent extras, made for Explorers across Asia Pacific.
ACCESS TO RED HOT ROOM TO GET UP TO 50% OFF
Save up to 50% on your hotel or resort accommodation with Red Hot Room offers. Exclusive to ALL Accor+ Explorer members, Red Hot Rooms offer great savings on a wide selection of Accor hotels.
MORE DINING
UP TO 30% OFF YOUR MEAL BILL IN ASIA PACIFIC
Enjoy exclusive savings for your entire table (up to 10 guests) at 1,600+ restaurants and 1,200+ bars.
15% OFF YOUR DRINKS BILL IN ASIA PACIFIC
Your ALL Accor+ Explorer membership brings you 15% off drinks in Asia Pacific.
MORE EXPERIENCES
ENJOY EXCLUSIVE ACCESS TO MEMBER-ONLY EVENTS 12
Meet and greet your sporting idols, congratulate the cast members of the latest theatre sensation in person, learn how to slice, dice and sauté with a Masterchef. Do things you’ve never done before, thanks to your Accor Plus membership.
MORE REWARDS
BE REWARDED WITH ELITE STATUS AND A BONUS OF 30 STATUS NIGHTS
Automatically qualify for Elite status in ALL Accor, Accor’s global lifestyle loyalty programme, and enjoy a bonus of 30 Status Nights for quicker access to the next status level or to retain your current status for longer.
Lifestyle PREMIUM
5,000 TO 9,000 PREMIÈRE POINTS
You’re a sterling example of the holiday life. With at least 5,000 Premiére Points, your Lifestyle Premium benefits allow you to enjoy elevated stays wherever you go.
PLUS
Lifestyle Premium members also receive the following benefit enhancements:
PREMIÈRE POINT CONVERSION TO ALL REWARD POINTS
10
Lifestyle Premium members can convert 25% of their annual Première Points into ALL Accor (ALL Reward points) once each year for use in the ALL program.
Lifestyle Premium members receive a point conversion rate of six ALL Reward Points for each Première Point converted. Point conversions are subject to the point conversion rules noted in the Lifestyle Program Rules.
REDEEMING ALL REWARD POINTS
The various ways to redeem ALL Reward Points are detailed from page 4.
Lifestyle TRAVELLER
10,000 TO 19,000 PREMIÈRE POINTS
You’re winning when it comes to holidays. With 10,000 Première Points or more, Lifestyle Traveller benefits reward you with the ability to make your experiences more bespoke.
Benefits exclusive to Lifestyle Traveller members and above include:
TWO COMPLIMENTARY CLEANING ENTITLEMENTS AT ACCOR VACATION CLUB RESORTS 13
Lifestyle Traveller members receive two complimentary Cleaning Entitlements per year for use during stays at Accor Vacation Club resorts of four nights or more, once their annual Club membership allocation of Cleaning Entitlements is exhausted.
CLUB CONNECT - ACCESS TO PROPERTIES OWNED BY OTHER ACCOR VACATION CLUBS
Lifestyle Traveller members will be able to exchange their Member Points for access to properties owned by Accor Vacation Club Asia Pacific.
PLUS
Lifestyle Traveller members also receive the following benefit enhancements:
PREMIÈRE POINT CONVERSION TO ALL REWARD POINTS 16
Lifestyle Traveller members can convert 50% of their annual Première Points into ALL Accor (ALL Reward Points) once each year for use in the ALL program.
Lifestyle Traveller members receive a point conversion rate of eight ALL Reward Points for each Première Point converted. Point conversions are subject to the point conversion rules noted in the Lifestyle Program Rules.
REDEEMING ALL REWARD POINTS
The various ways to redeem ALL Reward Points are detailed from page 4.
DEDICATED PROPERTY VIP CONCIERGE LINE 15
An exclusive priority service dedicated to looking after Lifestyle Traveller, Diamond and Elite members’ needs.
SPECIAL MEMBER EVENTS 12
Lifestyle Traveller, Diamond and Elite members gain exclusive access to special Accor Vacation Club member events throughout the year.
Lifestyle DIAMOND
20,000 - 39,000 PREMIÉRE POINTS
You are a true holiday pro. With at least 20,000 Première Points and a Diamond Lifestyle membership, you are able to take trips of the highest calibre.
Benefits exclusive to Lifestyle Diamond members and above include:
FOUR COMPLIMENTARY CLEANING ENTITLEMENTS AT ACCOR VACATION CLUB RESORTS 14
Lifestyle Diamond members receive four complimentary Cleaning Entitlements per year for use during stays at Accor Vacation Club resorts of four nights or more, once their annual Club membership allocation of Cleaning Entitlements is exhausted.
CLUB CONNECT - ACCESS TO PROPERTIES OWNED BY OTHER ACCOR VACATION CLUBS
Lifestyle Diamond members can exchange their Member Points for access to properties owned by Accor Vacation Club Asia Pacific.
PLUS
Lifestyle Diamond members also receive the following benefit enhancements:
PREMIÈRE POINT CONVERSION TO ALL REWARD POINTS 20
Lifestyle Diamond members can convert 50% of their annual Première Points into ALL Accor (ALL Reward Points) once each year for use in the ALL program.
Lifestyle Diamond members receive a point conversion rate of 10 ALL Reward Points for each Première Point converted. Point conversions are subject to the point conversion rules noted in the Lifestyle Program Rules.
REDEEMING ALL REWARD POINTS
The various ways to redeem ALL Reward Points are detailed from page 4.
DEDICATED PROPERTY VIP CONCIERGE LINE 15
An exclusive priority service dedicated to looking after Lifestyle Traveller, Diamond and Elite members’ needs.
SPECIAL MEMBER EVENTS 12
Lifestyle Traveller, Diamond and Elite members gain exclusive access to special Accor Vacation Club member events throughout the year.
Lifestyle ELITE
40,000+ PREMIÈRE POINTS
You are an elite holidaymaker. With at least 40,000 Première Points and an Elite Lifestyle membership, you are able to take trips of the highest calibre.
Benefits exclusive to Lifestyle Elite members and above include:
SIX COMPLIMENTARY CLEANING ENTITLEMENTS AT ACCOR VACATION CLUB RESORTS 14
Lifestyle Elite members receive six complimentary Cleaning Entitlements per year for use during stays at Accor Vacation Club resorts of four nights or more, once their annual Club membership allocation of Cleaning Entitlements is exhausted.
CLUB CONNECT - ACCESS TO PROPERTIES OWNED BY OTHER ACCOR VACATION CLUBS
Lifestyle Elite members can exchange their Member Points for access to properties owned by Accor Vacation Club Asia Pacific.
PLUS
Lifestyle Elite members also receive the following benefit enhancements:
PREMIÉRE POINT CONVERSION TO ALL REWARD POINTS 23
Lifestyle Elite members can convert 60% of their annual Première Points into ALL Accor (ALL Reward Points) once each year for use in the ALL program.
Lifestyle Elite members receive a point conversion rate of 10 ALL Reward Points for each Première Point converted. Point conversions are subject to the point conversion rules noted in the Lifestyle Program Rules.
REDEEMING ALL REWARD POINTS
The various ways to redeem ALL Reward Points are detailed from page 4.
DEDICATED PROPERTY VIP CONCIERGE LINE 14
An exclusive priority service dedicated to looking after Lifestyle Traveller, Diamond and Elite members’ needs.
12
SPECIAL MEMBER EVENTS
Lifestyle Traveller, Diamond and Elite members gain exclusive access to special Accor Vacation Club member events throughout the year.
Get more from your membership
WITH
Offered exclusively by Accor, ALL Accor is the exclusive rewards program.
The program allows Lifestyle Premium, Traveller, Diamond and Elite members to exchange Première Points to ALL Reward Points, which can be redeemed for a range of fantastic holiday extras, such as accommodation at particpating properties, activities, concerts, Limitless Experiences and online shopping.
PLUS:
Lifestyle Premium, Traveller, Diamond and Elite members can exchange Premiére Points for ALL Accor (ALL) Reward Points once every Anniversary Year, allowing you to choose from a wide range of rewards!
LIFESTYLE TIER AND ANNUAL MEMBERSHIP FEE EXCHANGE PREMIÉRE POINTS CONVERSION
Lifestyle Classic AU$139 fee Only available for Premium and above.
Lifestyle Premium AU$179 fee Convert 25% of points annually to ALL Reward Points
Lifestyle Traveller AU$219 fee Convert 50% of points annually to ALL Reward Points
Lifestyle Diamond AU$259 fee
Points = 6,000 ALL Reward Points
Exchange is once every Anniversary Year and Première Points must have a minimum of eleven months’ validity PLUS one Cleaning Entitlement per 5,000 points or part thereof.
Contacts and Services
accorvacationclub.com.au
CONTACT LIFESTYLE TOLL FREE 1800 325 064 lifestyle@accorvacationclub.com.au
MEMBER SERVICES
Monday to Friday 7am to 7pm AEST excluding Australian Public Holidays Saturday 8am to 6pm AEST excluding Australian Public Holidays info@accorvacationclub.com.au
TOLL FREE
Telephone
ACCOR VACATION CLUB TRAVEL Monday to Friday 7:30am to 6pm AEST excluding Australian Public Holidays Saturday 7:30am to 2pm AEST excluding
Lifestyle Program (“Rules”)
General Terms
Lifestyle (‘Lifestyle’, ‘Lifestyle program’ and ‘program’) is provided by A.P.V.C. Nominees Pty Ltd ACN 092 447 946 (‘Developer’), which is the Developer of Accor Vacation Club (“Club”).
The benefits bestowed under the Lifestyle program are provided at the complete discretion of the Developer, which may revoke, modify or add benefits at any time at its discretion without prior notice.
Words in capitals have the meanings set out in these rules.
The current Lifestyle program rules can be obtained from visiting accorvacationclub.com.au
The Lifestyle program is not part of Accor Vacation Club but is a separate fee-based membership program available to Accor Vacation Club Premiere Plus members (‘Premiere Plus member’) who purchase Premiere Points directly from the Developer (these points are known as “Lifestyle Qualified Points”) to provide additional holiday and travel opportunities.
Lifestyle comprises various membership tiers and the benefits obtained through Lifestyle will vary depending on the tier of membership. The current tiers of Lifestyle membership are:
Lifestyle Classic:
2,300 - 4,000
Lifestyle Qualified Points
Lifestyle Premium:
5,000 - 9,000
Lifestyle Qualified Points
Lifestyle Traveller:
10,000 - 19,000
Lifestyle Qualified Points
Lifestyle Diamond:
20,000 - 39,000
Lifestyle Qualified Points
Lifestyle Elite:
40,000 Lifestyle
Qualified Points and above
The benefit terms of the Lifestyle program are set out in these Rules. Benefits are also subject to the separate terms and conditions that may be imposed by the benefit provider and may also be subject to change from time to time.
The Developer may refuse to provide any of the benefits listed in this Guide to any Lifestyle member at its complete discretion including but not limited to any Lifestyle member who has any outstanding membership fee or Club fees at the time of booking or use of the Lifestyle benefit.
From time to time, the Developer may make available a discount program for goods and services in conjunction with various business partners (‘Lifestyle Offers’) and, at its sole discretion, may make Lifestyle Offers available to all Lifestyle members including those who do not hold any Lifestyle Qualified Points.
Use of or participation in the Lifestyle program is voluntary and members can opt out of the program at any time. A membership fee or cost may be payable to participate in the program and this fee or cost must be paid in full for membership in the program to remain current. The program is not, and is not intended to be, a product or service offered or provided under the Australian Financial Services (AFS) licence no.245515 held by A.P.V.C. Ltd ACN 093 228 141.
Participation in the Lifestyle program is not necessary to become or continue to be a Member of Accor Vacation Club and has no effect on the use and enjoyment of accommodation and benefits provided by Accor Vacation Club to its Members. Members should not rely on the continued availability, renewal or extension of the Lifestyle program when deciding whether to purchase points in Accor Vacation Club.
When Lifestyle members exchange Lifestyle Qualified Points for products and services provided by the Developer or under the Lifestyle program, Lifestyle members will be required to provide a cleaning entitlement from their annual Accor Vacation Club allocation (“Cleaning Entitlement”) - one for the first 5,000 Lifestyle Qualified Points exchanged, and one for each subsequent 5,000 Lifestyle Qualified Points (or part thereof) exchanged. If no Cleaning Entitlements are available for the exchange, then Lifestyle members will be required to pay a flat
cleaning fee for each Cleaning Entitlement, currently AU $175 for each cleaning entitlement required (this fee is based on the current average housekeeping cost and is subject to change without notice).
Benefit Rules
1. ALL Accor (‘ALL’) PARTNER BENEFITS:
Lifestyle Classic tier and above members will receive ALL Accor (“ALL”) loyalty program membership which provides access to partner benefits and rewards. See all.accor.com for terms & conditions of the program
The ALL Accor loyalty programme (“ALL”) is a loyalty program operated by Accor SA a public limited company, registered in France (“Accor”). ALL membership enables ALL members to enjoy various benefits when staying at Accor Group hotels which particpate in the ALL programme. Full terms and conditions of the ALL programme are available at https://all.accor. com/loyalty-program/legal/termsand-conditions-en.pdf
2. ALL EXCLUSIVE OFFERS:
As a member of the ALL Accor (“ALL”) loyalty program, Lifestyle members are entitled to receive ALL exclusive offers. Please see all. accor.com for terms & conditions of the program.
3. FREE WIFI:
As a member of the ALL Accor (“ALL”) loyalty program, members receive complimentary Wi-Fi when staying at participating Accor hotels . See all.accor.com for terms & conditions of the program.
4. ALL MEMBER RATE:
As an ALL Accor (“ALL”) member, Lifestyle members are entitled to receive an ALL member rate when staying at participating Accor hotels, subject to availability. See https://all.accor.com/loyaltyprogram/members-rate/index. en.shtml for further detail.
5. LATE CHECK-OUT:
All ALL Accor (“ALL”) members are entitled to request late checkout, subject to availability at participating Accor hotels. See all. accor.com for terms & conditions of the program.
6. PRIORITY WELCOME:
ALL Accor (“ALL”) members can enjoy priority access at dedicated members’ reception desks at participating Accor hotels.
7. WELCOME DRINK:
As an ALL Accor (“ALL”) member, Lifestyle members will be entitled to receive a welcome drink on arrival at participating Accor hotels. Please see all.accor.com for terms & conditions of the program.
8. ALL Accor+ Explorer - Global Member Privileges (Gold Membership):
Lifestyle Classic and Premium members will be issued with ALL Accor+ Explorer Global Member Privileges membership which provides exclusive benefits at participating restaurants and hotels throughout Asia Pacific. This membership does not include any free or complimentary accommodation. Benefits, terms & conditions of the Accor Plus program are available at https:// www.accorplus.com/au/benefits/
9. ALL POINT EXCHANGE:
Lifestyle Premium members and above can exchange Lifestyle Qualified Points for ALL Reward Points. The rate of exchange and the maximum number of points permitted for exchange is set out in the following table (subject to change from time to time):
per
Lifestyle Premium 1 Lifestyle Qualified Point can be exchanged for 6 ALL Reward Points 1 exchange of up to 25% of annual allocation of Lifestyle Qualified Points Lifestyle Traveller
1 Lifestyle Qualified Point can be exchanged for 8 ALL Reward Points 1 exchange of up to 50% of annual allocation of Lifestyle Qualified Points
Membership Level Exchange Rate
Lifestyle Diamond
1 Lifestyle Qualified point can be exchanged for 10 ALL Reward Points 1 exchange of up to 50% of annual allocation of Lifestyle Qualified Points
Lifestyle Elite
1 Lifestyle Qualified point can be exchanged for 10 ALL Reward Points 1 exchange of up to 60% of annual allocation of Lifestyle Qualified Points
Only current Lifestyle Qualified Points can be exchanged, no Bonus points or Lifestyle Qualified Points borrowed from a subsequent year will be accepted for this benefit.
Lifestyle Qualified Points must have a validity of at least 11 months from the date of exchange. In addition, a Cleaning Entitlement(s) must be provided to the Developer based on the number of Lifestyle Qualified Points exchanged. One Cleaning Entitlement is required for the first 4,999 Lifestyle Qualified Points and one for each subsequent 5,000 Lifestyle Qualified Points (or part thereof). If no Cleaning Entitlements are available at the time of exchange, then Lifestyle members will be required to pay a flat housekeeping fee calculated at AU $175 (subject to change) for each Cleaning Entitlement required. Members must contact the Accor Vacation Club Lifestyle team or complete the online exchange form on the Accor Vacation Club website to arrange an ALL Reward Point Exchange.
Once Lifestyle Qualified Points have been exchanged to ALL Reward Points, the transaction cannot be reversed or reverted back to Lifestyle Qualified Points. ALL Reward Points will appear in the member’s ALL account within 10 business days from the date the exchange transaction is finalised. For full terms and conditions of redemption and expiry of ALL Reward Points, see all.accor.com.
10. CONVERT 25% OF POINTS TO ALL REWARD POINTS:
Lifestyle Premium members can exchange up to 25% of their total Lifestyle Qualified Points every Anniversary Year to ALL Reward Points. Refer to Rule 9 for details.
11. EARLY CHECK-IN OR LATE CHECK-OUT
Lifestyle Traveller and above members with ALL Accor (“ALL”) loyalty program membership, are
entitled to request early checkin or late check-out, subject to availability at participating Accor hotels. See all.accor.com for terms & conditions of the program.
12. SPECIAL MEMBER EVENTS:
Lifestyle Traveller and above members will be entitled to attend special member events held by the Developer from time to time on invitation. Events may require the exchange of Lifestyle Qualified Points or be limited in numbers. Full details of the events will be provided in the invitation.
13. TWO ADDITIONAL ANNUAL CLEANING ENTITLEMENTS:
Lifestyle Traveller members will be entitled to two additional annual Cleaning Entitlements per Club Membership Year in addition to their annual Club allocation. The additional Cleaning Entitlements will expire at the end of the Club Membership Year and unused Lifestyle issued Cleaning Entitlements will not carry forward to future years.
14. DEDICATED PRIORITY VIP CONCIERGE LINE:
Lifestyle Traveller and above members will have access to a dedicated priority VIP concierge service to assist with Lifestyle membership and reservations enquiries. Contact details can be found on page 20 of this Program Guide.
15. ALL POINT EXCHANGE (TRAVELLER)
Lifestyle Traveller members can exchange 1 Lifestyle Qualified Point for 8 ALL Reward Points subject to annual limits. See Rule 9 for further information.
16. CONVERT 50% OF POINTS TO ALL REWARD POINTS:
Lifestyle Traveller members can exchange up to 50% of their total Lifestyle Qualified Points to ALL Reward Points. Refer to Rule 9 for details.
17. CLUB CONNECT
LLifestyle Traveller members and above have access to properties owned by Accor Vacation Club Asia Pacific, via an exchange agreement between the Developer and the Developer of Accor Vacation Club Asia Pacific. Members exchange their Lifestyle Qualified Points based on the point charts set by the Accor Vacation Club Asia
Pacific. In addition, a Cleaning Entitlement(s) must be provided to the Developer based on the number of Lifestyle Qualified Points exchanged. One Cleaning Entitlement is required for the first 4,999 Lifestyle Qualified Points and one for each subsequent 5,000 Lifestyle Qualified Points (or part thereof).
If no Cleaning Entitlements are available at the time of exchange, then Lifestyle members will be required to pay a flat housekeeping fee calculated at AU $175 (subject to change) for each Cleaning Entitlement required. Members must contact the Accor Vacation Club Lifestyle team or complete the online exchange form on the Accor Vacation Club website to arrange an ALL Reward Point Exchange.
Club Connect bookings can only be made 8 months prior to the requested date of arrival and are subject to availability.
When exchanging into with Club Connect, Lifestyle Members must abide by the rules and guidelines of the club with which you have booked. You may also be liable for additional occupancy taxes, fees or charges as imposed by local governments but any such fees will be advised at the time of booking.
18. FOUR ADDITIONAL ANNUAL CLEANING ENTITLEMENTS:
Lifestyle Diamond members will be entitled to four additional annual Cleaning Entitlements per Club Membership Year in addition to their annual Club allocation. The additional Cleaning Entitlements will expire at the end of the Club Membership Year and unused Lifestyle issued Cleaning Entitlements will not carry forward to future years.
19.ALL POINT EXCHANGE (DIAMOND)
Lifestyle Diamond members can exchange 1 Lifestyle Qualified Point for 10 ALL Reward Points subject to annual limits. See Rule 9 for further information.
20. CONVERT 50% OF POINTS TO ALL REWARD POINTS:
Lifestyle Diamond members can exchange up to 50% of their total Lifestyle Qualified Points each Anniversary Year to ALL Reward Points. Refer to Rule 9 for details.
21. SIX ADDITIONAL ANNUAL CLEANING ENTITLEMENTS:
Lifestyle Elite members will be entitled to six additional annual Cleaning Entitlements per Club Membership Year in addition to their annual Club allocation. The additional Cleaning Entitlements will expire at the end of the Club Membership Year and unused Lifestyle issued Cleaning Entitlements will not carry forward to future years.
22. ALL REWARD POINT EXCHANGE (ELITE)
Lifestyle Elite members can exchange 1 Lifestyle Qualified Point for 10 ALL Reward Points subject to annual limits. See Rule 9 for further information.
23. CONVERT 60% OF POINTS TO ALL REWARD POINTS:
Lifestyle Elite members can exchange up to 60% of their total Lifestyle Qualified Points each Anniversary Year to ALL Reward Points. Refer to Rule 9 for details.
Developer Offer - Non Qualified Points
The Developer may offer Lifestyle membership to Club members who do not hold Lifestyle Qualified Points. On receipt of payment of an initial membership fee, the Developer may agree to qualify all Club points held to Lifestyle Qualified Points. The program entry price is currently AU$15,000 (plus GST) however the Developer is entitled to offer special discounts or alternative methods of membership from time to time at its discretion.
accorvacationclub.com.au
CONTACT LIFESTYLE TOLL FREE 1800 325 064 lifestyle@accorvacationclub.com.au
MEMBER SERVICES
Monday to Friday 7am to 7pm AEST excluding Australian Public Holidays Saturday 8am to 6pm AEST excluding Australian Public Holidays info@accorvacationclub.com.au
TOLL FREE
Telephone AUS
76 14 14
76 14 14 Telephone
MEMBERSHIP UPGRADES
7 5595 3290
007 118
7 5501 7390 Telephone
00 71 89 Fax
7 5641 7881 Email upgrades@accorvacationclub.com.au
ACCOR VACATION CLUB TRAVEL Monday to Friday 7:30am to 6pm AEST excluding Australian Public Holidays
Saturday 7:30am to 2pm AEST excluding Australian Public Holidays accorvacationclubtravel.com.au
TOLL FREE
POSTAL ADDRESS: PO Box 7493 Gold Coast Mail Centre, QLD 9726