Congratulations on becoming a Member of Accor Vacation Club, part of the Accor Group, one of the world’s leading hotel operators with more than 3,900 hotels and 510,000 rooms in 92 countries.
You have made an excellent choice for yourself and your family to enjoy a fantastic range of holidays of a lifetime, for a lifetime.
As a Member of the Accor Vacation Club, you own a beneficial interest in your Club Property featured here in this holiday booklet, and now as a Member are entitled to use your Première Points to book your accommodation.
To help you embark on your journey of ‘holidays of a lifetime’ we are pleased to present this user guide to Accor Vacation Club Membership.
Should you wish to discuss any aspect of your Membership in further detail, please don’t hesitate to contact Member Services using the details that are listed at the back of this Booklet.
The Sebel Palm Cove Coral Coast ........................................................................ 10-13
Coral Coast Resort Palm Cove, Accor Vacation Club Apartments 14-17
Twin Waters Sunshine Coast, Accor Vacation Club Apartments 18-21
Legends Hotel Surfers Paradise, Accor Vacation Club Apartments 22-25
Freshwater Point Resort Broadbeach, Accor Vacation Club Apartments ... 26-29
Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments ...... 30-33
Novotel Pacific Bay Resort, Accor Vacation Club Apartments ......................... 34-37
Grand Mercure The Vintage, Accor Vacation Club Apartments 38-41
The Sebel Darling Harbour The Pinnacle 42-45
The Sebel Sydney Manly Beach 46-49
The Sebel Bowral Heritage Park 50-53
Novotel Lake Crackenback Resort, Accor Vacation Club Apartments .......... 54-57
The Sebel Pinnacle Valley Resort .............................................................................. 58-61
The Sebel Creswick Forest Resort 62-65
The Sebel Melbourne Flinders Lane 66-69
The Links Lady Bay, Accor Vacation Club Apartments 70-73
Grand Mercure Basildene Manor, Accor Vacation Club Apartments 74-77
The Sebel Busselton ...............................................................................................................78-81
The Sebel Swan Valley The Vines .....................................................................................82-85
Grand Mercure Puka Park, Accor Vacation Club Apartments .................................86-89
Grand Mercure Oakridge Resort, Accor Vacation Club Apartments 90-93
MGallery Hotel St Moritz Queenstown, Accor Vacation Club Apartments 94-97
Novotel Bali Nusa Dua, Accor Vacation Club Apartments 90-93
Australian dollars (unless otherwise
is
ACCORHOTELS IS A GROUP UNITED BY A SHARED PASSION FOR HOSPITALITY AND DRIVEN BY A SHARED PROMISE TO MAKE EVERYONE FEEL WELCOME.OVER
190,000 WOMEN AND MEN IN ALMOST 3,900 ACCORHOTELS ESTABLISHMENTS LOOK AFTER THOUSANDS OF GUESTS EVERY DAY IN 92 COUNTRIES.
IN ASIA PACIFIC, ACCORHOTELS IS THE MARKET LEADER, WITH 702 OPERATING HOTELS AND 135,515 ROOMS IN 17 COUNTRIES - AUSTRALIA, NEW ZEALAND, FIJI, FRENCH POLYNESIA, CAMBODIA, GREATER CHINA, INDIA, INDONESIA, JAPAN, KOREA, LAOS, MALAYSIA, MYANMAR, THE PHILIPPINES, SINGAPORE, THAILAND AND VIETNAM.
3,900 HOTELS IN 92 COUNTRIES
NEARLY 510,000 HOTEL ROOMS WORLDWIDE OVER190,000 EMPLOYEES
About Accor Vacation Club
Accor Vacation Club is an exciting, innovative holiday ownership club offering fantastic choice and flexibility to its Members in a wide variety holiday destinations worldwide. The Club’s operator is part of the Accor Group, the world’s leading hotel operator covering a full spectrum of locations and hotel styles, from luxury to budget (brands include Sofitel, Pullman, MGallery, Grand Mercure, Quay West, The Sebel, Novotel, Mercure, ibis, ibis styles and ibis budget).
Accor Vacation Club Members enjoy quality holiday destinations across the Asia Pacific region, including Sydney, Melbourne, the Gold and Sunshine Coasts, Coffs Harbour, Palm Cove, Hunter Valley, Western Australia’s Swan Valley, Busselton, Margaret River, South Australia’s Fleurieu Peninsula, Bali in Indonesia and Queenstown and Coromandel Peninsula in New Zealand.
For more information visit www.accorvacationclub.com.au
Accor
Member Services
Your Member Services Department is dedicated to assisting you with every aspect of Membership including accommodation reservations and helpful advice.
Our team is committed to assisting you with any concern, and educating you on how to use your Membership. Member Relations are also happy to assist with your eLounge website enquiries, and give you further information regarding Member Events.
Reservations Centre
Our representatives are available six days a week to assist with all of your accommodation booking requirements or alternatively you can make reservations of Club Property online at your secure Reservation Centre website. The Online Booking Window opens at midnight (AEST). You can check availability, ask about a location, check your Première Points balance or make a reservation through the Reservations Centre. Don’t
forget you can use your Première Points at Club Properties, or utilise Bonus Time cash deals at Club Properties.
Billings
Our Billings team are happy to assist with any questions you have regarding your annual Club Fee and organising a direct debit payment system.
Gift Certificates
Gift Certificates are a fantastic way to allow friends and family to enjoy some of the holiday experiences you do. Simply use your Première Points to obtain a certificate, and you can choose the destination or leave the choice up to your friends or family. To obtain a Gift Certificate contact Member Services.
Member Education Workshop
Accor Vacation Club Members have access to fantastic Member Education Workshops and Events, specifically designed to help Members get the very most out of their Club membership.
Accor Hotels Select
Our point of difference, the Accor Hotels Select program is a personal benefit which gives our Première Plus Members access to use their points to make reservations at a select group of Accor Hotels, beyond the current Accor Vacation Club properties portfolio across Australia, New Zealand and Indonesia.
Accor Vacation Club Cruises
The Accor Vacation Club Cruises program gives Première Plus Members a whole new level of cruise savings, benefits and destinations available allowing the use of Première Points AND cash towards all the major cruise and river cruise companies not only in the South Pacific but around the world!
QUALITY ACCOMMODATION DESIRABLE LOCATIONS
With Accor Vacation Club you have access to a variety of quality resorts and hotels in many desirable holiday destinations. Stunning ski slopes, tranquil rainforests, sparkling seas and cosmopolitan cities are just some of the experiences awaiting your enjoyment as an Accor Vacation Club Member.
Palm Cove
Sunshine Coast
Coromandel
Peninsula
Gold Coast
Coffs Harbour
Bali
Hunter Valley Bowral
Lake Wanaka
Queenstown
Lake Crackenback Victorian High Country
Lady Bay Swan Valley Margaret River
Hepburn Shire Sydney
/ Cocktail
Grocery or Convenience
Hire
Swimming Pool (Outdoors)
Clubhouse
Racquetball / Squash
Restaurant Sailing / Rentals
Sauna or Steam Room
(Live)
Scuba Diving
Skating (Ice)
Skiing (Cross-Country)
(Downhill)
Waterskiing
Whirlpool Spa or Hot Tub
Air Conditioning (In units)
Cooking Facilities (In units)
Swimming Pool (Indoors)
Fireplace (In units)
VCR or DVD (In units) Television (In units)
Laundry Facilities
Onsite Parking
Amenity Symbols are shown for all active properties. The blue symbols represent amenities, facilities, and activities available on-site at the property. The green symbols indicate those located nearby (within approximately five miles/eight kilometres).
One Bedroom
The wheelchair accessible symbol is shown for properties that have at least one unit with the following attributes: access via an elevator or ramp; wheelchairwide entryways for units, bathroom, and bedroom; and handrails in the shower or bathtub.
Two Bedroom
Pets Allowed
Wheelchair Accessible Archery
Three Bedroom
Unit type and occupancy symbols (shown in purple) indicate each type of unit available at the resort. The large number or letter in the center of the symbol indicates the number of bedrooms. The small number in the upper left shows the number of guests a unit can accommodate privately, allowing two people per separate sleeping area with private access to a bathroom. The small number in the upper right refers to the total sleeping capacity for each unit type, including private and non private (sofa bed in living room) facilities.
Please note: Amenities and furnishings vary from unit to unit. Certain amenities, and activities may not be available at all times of the year. Some resorts impose amenities usage fees.
Some properties may utilise interconnecting rooms. Please check with our Reservations Centre when you make a reservation.
THE SEBEL PALM COVE CORAL COAST
COVE
The Sebel Palm Cove Coral Coast PALM
TRAVEL GUIDE
General Information
The Great Barrier Reef fascinates travellers from all over the world with its vast expanses of stunning coral gardens beneath the warm aqua waters of the Pacific. The reef’s abundant marine life is matched only in beauty and wonder by the diverse foliage and native wildlife which nestles in the depths of the world heritage listed Daintree Rainforest.
Where To Eat
The Triton Bar, at the Grand Chancellor Palm Cove overlooks the pool and offers a range of cocktails, speciality coffees and simple cuisine.
The charming village of Palm Cove offers an attractive selection of welcoming bars, cafes and fine dining restaurants.
Guest Information
Check-in: from 2.00pm | Check-out: 11.00am
Travel Tips
• Cairns International Airport - 22km.
• Cairns City - 26km (public bus service runs hourly or call hotel direct to arrange airport transfers - fees apply).
• Shopping centre with specialty shops and supermarket nearby
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Coral Coast Drive, Palm Cove QLD 4879
Charges may apply to the following amenities and attractions.
3 Bedroom Apartment SeasonWeeklyMon
CORAL COAST RESORT PALM COVE
ACCOR VACATION CLUB APARTMENTS
PALM COVE
Coral Coast Resort Palm Cove
ACCOR VACATION CLUB APARTMENTS
Palm Cove
TRAVEL GUIDE
General Information
The Great Barrier Reef fascinates travellers from all over the world with its vast expanses of stunning coral gardens beneath the warm aqua waters of the Pacific. The reef’s abundant marine life is matched only in beauty and wonder by the diverse foliage and native wildlife which nestles in the depths of the world heritage listed Daintree Rainforest.
Where To Eat
The Triton Bar, at the Grand Chancellor Palm Cove overlooks the pool and offers a range of cocktails, speciality coffees and simple tasty cuisine.
The charming village of Palm Cove offers an attractive selection of welcoming bars, cafes and fine dining restaurants.
Guest Information
Check-in: from 3.00pm | Check-out: 10.00am
Travel Tips
• Cairns International Airport - 22km.
• Cairns City - 26km (public bus service runs hourly or call hotel direct to arrange airport transfers - fees apply).
• Shopping centre with specialty shops and supermarket nearby
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
1 Bedroom Apartment
ACharges may apply to the following amenities and attractions.
TWIN WATERS SUNSHINE COAST
ACCOR VACATION CLUB APARTMENTS
SUNSHINE COAST
Twin Waters Sunshine Coast
ACCOR VACATION CLUB APARTMENTS
Sunshine Coast
TRAVEL GUIDE
General Information
Sweeping beaches, majestic mountain ranges and refreshing rainforests provide a perfect opportunity for a scenic drive through coastal vistas, tree lined valleys and the region’s quaint arts and craft villages. Whether you crave tranquillity in the unspoiled hinterland or want to visit an array of attractions, the Sunshine Coast caters to couples and families alike.
Where To Eat
The adjoining Novotel Twin Waters Resort has several dining options from casual to upmarket including: Aqua Lounge + Bar casual dining, Nouveau Restaurant, Deli Café Market and Grabit and Go, plus there are 2 bars including a pool bar (open during summer school holidays only). Alternatively you can venture out and experience the array of alfresco cafés and restaurants on the Sunshine Coast.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Limited undercover car spaces are available outside apartments, with one car port available per two apartments. There is extra open air parking available in the main car parks.
• Sunshine Coast Airport is 5km away.
• Brisbane Airport is 90 mins drive from the resort (110km)
• 10km to Maroochydore.
• 25km to Noosa.
Special Note
• 2 Bedroom apartments may consist of 1 Bedroom + Studio interconnecting.
Charges
LEGENDS HOTEL SURFERS PARADISE
ACCOR VACATION CLUB APARTMENTS
GOLD COAST
Legends Hotel Surfers Paradise
Gold Coast
TRAVEL GUIDE
General Information
The Gold Coast’s abundant offerings have made it Australia’s leading tourist destination for all ages. Attractions and entertainment, exhilarating theme parks, boutique shopping, wining and dining, world-class golf courses, water sports and cruises, a multitude of tours, sun drenched beaches and world heritage listed rainforest give holiday makers a diverse choice of options to fill their days and nights.
Where To Eat
Fables Restaurant is popular for its superb seafood buffet dinner with international cuisine and full à la carte menu. The buffet breakfast features an extensive selection of hot and cold dishes. Tales Bar is a relaxed lounge bar with an all day menu located in the lobby. There are also several good restaurants within walking distance of Legends Hotel offering a melting pot of cuisine including Spanish, Indian, Italian, Japanese and Chinese, or try an Aussie counter meal at one of the nearby taverns.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Surfers Paradise is approximately 35 minutes drive from Gold Coast Airport.
• There is a Woolworths and an IGA supermarket in Surfers Paradise for Members who wish to self cater.
• Surfers Paradise beach is approximately 100 metres from the hotel.
• Limited complimentary undercover parking is available, 1 car per apartment.
• See our Member website for Club benefits near this property.
Special Notes
• 2 Bedrooms consist of interconnecting hotel rooms.
Charges may apply to the following amenities and attractions.
Bedroom Apartment
FRESHWATER POINT RESORT BROADBEACH
ACCOR VACATION CLUB APARTMENTS
GOLD COAST
Freshwater Point Resort Broadbeach
ACCOR VACATION CLUB APARTMENTS
Gold Coast
TRAVEL GUIDE
General Information
The Gold Coast has it all. Sun drenched beaches, world heritage listed rainforests, exciting theme parks, alfresco dining, boutique shopping, vibrant nightlife and entertainment all combine to create the perfect hotspot for holiday makers who are seeking action, family fun or relaxation.
Where To Eat
The resort has an onsite licensed café which is open daily from 7.30am - 5.00pm. There are a number of restaurants a short distance from the resort which open up an array of dining experiences with cuisine from around the world.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• The resort is located approximately 30 minutes drive from the Gold Coast Airport.
• Pacific Fair, Oasis and Niecon Plaza shopping centre are located within walking distance.
• Complimentary undercover car parking.
• See our Member website for Club benefits near this property.
TURTLE BEACH RESORT MERMAID BEACH
ACCOR VACATION CLUB APARTMENTS
GOLD COAST
Turtle Beach Resort Mermaid Beach
Gold Coast
TRAVEL GUIDE
General Information
Queensland’s Gold Coast is one of the most beautiful areas in Australia and just beyond Turtle Beach is another world awaiting your discovery. You will find fabulous shopping, international restaurants, cafés, famous beaches and rolling surf. Within a short drive are world class attractions, Jupiters Casino, cosmopolitan Broadbeach, exciting Surfers Paradise, championship golf courses and the unspoilt beauty of the hinterland.
Where To Eat
The Resort has an onsite restaurant for light meals (open from 7.00am - 8.00pm daily subject to demand) and a convenience store. There are a number of restaurants within walking distance of the resort, or a short trip to Broadbeach or Burleigh Heads opens up an array of dining experiences with cuisine from around the world.
Guest Information
Check-in: from 3.00pm | Check-out: 10.00am Resort is 3 storeys with no lift access.
Travel Tips
• Conveniently located at Mermaid Beach on the Gold Coast Highway, approximately 25 minutes drive from Gold Coast Airport.
• There is a convenience store located within the resort for Members who wish to self cater.
• Mermaid Beach is approximately 5 minutes walk from your apartments.
• 1 complimentary secure car park available per apartment.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
2 Bedroom Apartment
NOVOTEL PACIFIC BAY RESORT
ACCOR VACATION CLUB APARTMENTS
COFFS HARBOUR
Novotel Pacific Bay Resort
ACCOR VACATION CLUB APARTMENTS
Coffs Harbour
TRAVEL GUIDE
General Information
Travellers from around the world converge in Coffs Harbour for the beautiful beaches, world heritage rainforests and fascinating marine life. Coffs Harbour caters to a range of visitors, whether seeking action and adventure or simple relaxation. Bountiful natural attractions such as rainforests, rivers and beaches compete with action-packed activities including sea kayaking, scuba diving and gokarting for your attention.
Where To Eat
Charlies Restaurant and Bar is an Accor award winning restaurant open for breakfast, lunch and dinner. Reservations are recommended. If you wish to venture outside the resort, there are a variety of excellent restaurants and cafés in and around Coffs Harbour.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• A Coles supermarket is 5 minutes drive from the resort for Members who wish to self cater.
• Some complimentary undercover and general resort car parking available.
Special Notes
• 2 Bedrooms consists of Studio and 1 Bedroom interconnecting
Charges may apply to the following amenities and attractions.
ACCOR VACATION CLUB APARTMENTS
Grand Mercure Collection
Grand Mercure
Grand Mercure
Grand Mercure Collection
Grand Mercure Collection
HUNTER VALLEY
Grand Mercure The Vintage ACCOR VACATION CLUB APARTMENTS
Hunter Valley
TRAVEL GUIDE
General Information
The Hunter Valley is one of Australia’s most famous wine growing regions, renowned for its award winning wineries with delicious red and white wine varieties. Enjoy a multitude of culinary delights, art galleries and friendly villages with rustic charm.
Where To Eat
The Vintage Clubhouse offers light bistro snacks on the terraces at the Legends Grill.
The Hunter Valley region boasts an array of exceptional dining options which range from fine dining restaurants to alfresco cafés and friendly country pubs.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Cessnock is the southern gateway to the Hunter Valley wine region and is the nearest major town to The Vintage.
• The Vintage Resort is located 160km north of Sydney and 40km west of Newcastle. It takes approximately 1 hour from Newcastle by car and less than 2 hours from Sydney along the Pacific Motorway.
• 1 complimentary single car garage per apartment.
• See our Member website for Club benefits near this property.
THE SEBEL DARLING HARBOUR THE PINNACLE
SYDNEY
The Sebel Darling Harbour The Pinnacle
TRAVEL GUIDE
General Information
Whether you crave cultural attractions, the arts, theatre, the casino, shopping or sight seeing, Sydney will satisfy most people’s desire for an exhilarating, fascinating and memorable holiday. Fashion and culinary aficionados will be equally as thrilled with Sydney’s offerings as those simply seeking a relaxing Harbour cruise or fish and chips on Bondi Beach.
Where To Eat
The Ternary Restaurant: Located at Novotel Sydney on Darling Harbour and is open for breakfast, lunch and dinner. There are numerous restaurants within walking distance of your apartment and nearby Darling Harbour, as well as numerous bars, pubs and clubs.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Approximately 13km or a 30 minute drive from Sydney Airport.
• Shopping, dining and the nightlife of both Darling Harbour and Sydney CBD are walking distance from The Sebel Darling Harbour The Pinnacle (Darling Harbour -5 minutes, Sydney City - 20 minutes).
• Undercover car parking available. Please note car spaces are small.
• See our Member website for Club benefits near this property.
• Reception is open from 10.00am – 6.00pm. Contact reservations prior to arrival for the security code to access the hotel and undercover parking.
Charges may apply to the following amenities and attractions.
THE SEBEL SYDNEY MANLY BEACH
The Sebel Sydney
Beach SYDNEY
Manly
TRAVEL GUIDE
General Information
Manly is a picturesque coastal suburb, and one of Sydney’s most popular northern beaches. The Sebel Sydney Manly Beach is idyllically located directly across the road from a world class beach and only minutes walk to The Corso and Manly Ferry terminal. With cosmopolitan cafes, trendy galleries, boutiques and many fabulous restaurants, Manly makes a perfect place to base yourself for a Sydney getaway.
Where To Eat
Manly Wine
Opening Hours: 7.00am - 12.00am
Located onsite at The Sebel Sydney Manly Beach is the privatelyowned Manly Wine. This stylish bar and eatery provides the perfect setting for a relaxed breakfast or morning coffee, an afternoon glass of wine with friends, or dinner overlooking Manly Beach.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Approximately 30km or a 45 minute drive from Sydney Airport.
• Self parking is free for Members when staying in house.
• See our Member website for Club benefits near this property.
• Reception is open 24 hours.
Charges may apply to the following amenities and attractions.
THE SEBEL BOWRAL HERITAGE PARK
BOWRAL
The Sebel Bowral Heritage Park
Bowral
TRAVEL GUIDE
General Information
Renowned for its heritage villages and old world charm, Bowral is an ideal location to relax and unwind. Set amidst rolling hills, forests and valleys at the foot of Mt. Gibraltar, the region is rich with English gardens and annual massed displays of spectacular flowers. The cool climate and rich soil have also produced many excellent wines and fresh produce, which can be tasted at various local country inns, restaurants and farmers markets.
Where To Eat
There are a range of restaurants and cafes in the Bowral and Mittagong areas however there is no onsite restaurant.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Trains run daily from Sydney CBD to Bowral (a station change is required). The journey by train is approximately 2½ hours.
• Bowral is an 1½ drive from Sydney CBD.
• Parking at the property is located on the right hand side of the Club apartments.
• A supermarket is a 5 minute drive from the resort for Members who wish to self cater.
Special Notes
• 3 Bedroom interconnecting consists of a 2 Bedroom and a Studio apartment.
• See our Member website for Club benefits near this property.
may apply to the following amenities and attractions.
NOVOTEL LAKE CRACKENBACK RESORT
ACCOR VACATION CLUB APARTMENTS
SNOWY MOUNTAINS
Novotel Lake Crackenback Resort
ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
The Snowy Mountains is a fantastic holiday destination any time of the year. This alpine wonderland transforms itself from a winter adventure playground to a summer mountain hideaway with the changing of the seasons. The mountain backdrop is perfect for bush walking, mountain biking, trout fishing and horse riding, and during winter the snow at some of Australia’s most renowned ski resorts will delight both the novice and experienced skier.
Where To Eat
Cuisine on Lake Crackenback: Situated on the resort’s lakefront, this restaurant offers country cuisine using the finest local produce. Enjoy a relaxed dinner or hearty buffet breakfast. Open for breakfast and dinner, seven days.
Guest Information
Check-in: from 3.00pm | Check-out: 10.00am
Travel Tips
• Transfers provided to and from the ski tube during winter courtesy of the hotel.
• Nearest major airport: Canberra 2½ hours drive
• Distance from town centre: 18km.
• 1 complimentary car park per apartment.
• See our Member website for Club benefits near this property.
THE SEBEL PINNACLE VALLEY RESORT
VICTORIAN HIGH COUNTRY
The Sebel Pinnacle Valley Resort
Country
TRAVEL GUIDE
General Information
With warm to hot summers and winters promising access to some of the best skiing in Australia, The Sebel Pinnacle Valley Resort caters to holiday makers year round. Whether your desire is to relax and enjoy the grandeur of the surrounding scenery and Alpine National Park, or embark on an array of adventure activities, this property offers an exclusive escape to suit every visitor.
Where To Eat
Peaks Restaurant and Bar located at The Sebel Pinnacle Valley Resort with its modern Tyrolean feel. The blue stone feature fireplaces, rich chocolate Chester lounges, raw timber furnishings and luxe custom-made carpet add to the warm Alpine charm. The resort restaurant is open for breakfast and dinner to member and guests, during low season opening day may vary so contact the resort for opening hours and days 03 5777 5788.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• Stock up on groceries and essential items prior to your visit at the township of Mansfield, approximately 25km before you get to the resort.
• The resort is only 30 minutes drive to the ski fields, bus transfers available (charges apply)
• The Sebel Pinnacle Valley Resort is approximately 3 hours drive from Melbourne Airport.
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Special Notes
• Some of the 2 and 3 bedroom apartments may consist of interconnecting rooms.
Charges may apply to the following amenities and attractions.
THE SEBEL CRESWICK FOREST RESORT
HEPBURN SHIRE
The Sebel Creswick Forest Resort
TRAVEL GUIDE
General Information
The Sebel Creswick Forest Resort is in close driving proximity to the historic townships of Creswick, Clunes, Daylesford and Ballarat. Known as the ‘spa capital of Australia’ the region offers comprehensive mineral springs, award winning wineries and an abundance of cultural and exciting places to explore. The Sebel Creswick Forest Resort emphasises environmentally friendly and sustainable surrounds alongside sophisticated creature comforts.
Where To Eat
Harvest Restaurant is the RACV Goldfields Resorts signature restaurant and is situated on the ground level of the nearby RACV Goldfields. This à la carte restaurant has a contemporary Australian cuisine. Springs Bar & Terrace on the RACV Goldfields reception level features an all day snack menu.
If you wish to self cater in your apartment kitchen, supermarket supplies can be purchased in Creswick.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Please check-in at the RACV Goldfields Resort Reception.
Travel Tips
• When travelling from Melbourne, take the Western Highway to Ballarat, exit onto the A300 (Midland Highway) towards Creswick and travel approximately 10 minutes to get to Forest Resort which is on the right hand side, just before Creswick.
• The nearest major airports are Melbourne (Tullamarine)(120km) and Geelong (Avalon) (123km).
• The closest supermarket to The Sebel Creswick Forest Resort is Creswick Foodrite (1.8km).
• One complimentary carport per apartment.
• There are many townships within driving distance of The Sebel Creswick Forest Resort including Ballarat (10 minutes), Creswick (2 minutes) or Daylesford (20 minutes).
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
Highway, Creswick, VIC 3363
THE SEBEL MELBOURNE FLINDERS LANE
MELBOURNE
The Sebel Melbourne Flinders Lane
TRAVEL GUIDE
General Information
Discover the many art galleries, theatres, museums, entertainment venues and lively café scenes of picturesque Melbourne. Where there is an endless stage from the striking Federation Square to Southbank, to the National Gallery of Victoria. Discover the tranquil Yarra River as you wander the river pathways, or head to the country - south to Port Phillip Bay and the Mornington Peninsula, or northwest to the Victorian goldfields.
Where To Eat
Michel’s Restaurant: Located at Novotel Melbourne on Collins, Michel’s Restaurant serves a range of delicious dishes. Only 200m walk from your apartment, open for breakfast, lunch and dinner 7 days per week.
Guest Information
Check-in: from 2.00pm | Check-out: 11.00am
The Novotel Melbourne on Collins, offers members a Charge Back facility, for lunch and dinner or entertaining in that hotel.
Travel Tips
• The Sebel Melbourne Flinders Lane is approximately 30 minutes drive from Melbourne Airport.
• Undercover car parking available, fees apply $30 a night.
• Airport shuttle buses from Tullamarine Airport (Skybus or Starbus) and Avalon Airport (Sunbus) run throughout the day. For return hotel pickups please contact hotel reception (Sunbus requires 48 hours booking notice).
• See our Member website for Club benefits near this property.
Special Notes
• 2 Bedroom Apartments may consist of 1 Bedroom + Studio interconnecting or 2 x 1 Bedroom Apartments.
Bedroom Apartment
Charges may apply to the following amenities and attractions.
ACCOR VACATION CLUB APARTMENTS THE LINKS LADY BAY
NORMANVILLE
The Links Lady Bay
ACCOR VACATION CLUB APARTMENTS
Normanville
TRAVEL GUIDE
General Information
Ideally located at Normanville Township and within close proximity to nearby beautiful beaches, Accor Vacation Club’s Apartments offer stylishly appointed self contained one bedroom accommodation and access to a superb18 hole golf course, which boasts stunning views of the ocean.
Where To Eat
Enjoy quality dining at The Peninsula Bar and Restaurant with stunning views over the ocean and golf course.
Alternatively, the region has a number of award winning restaurants, cafes and pubs, where you can enjoy seasonal menus, delicious regional food and wine and relaxed, friendly dining.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• The Links Lady Bay is approximately a 1½ hour drive from Adelaide.
• Distance from airport is approximately 70km.
• Kangaroo Island ferry terminal is a 20 minute drive.
• Nearby Yankalilla, a 10 minute drive, and Normanville, a 5 minute drive, have supermarkets which are conveniently open 7 days.
• 1 complimentary car park per apartment.
ACharges may apply to the following amenities and attractions.
GRAND MERCURE BASILDENE MANOR
ACCOR VACATION CLUB APARTMENTS
Grand Mercure Collection
Grand Mercure Collection
Grand Mercure Collection
Grand Mercure Collection
Grand Mercure Collection
MARGARET RIVER
Grand Mercure Basildene Manor
Margaret River
TRAVEL GUIDE
General Information
Margaret River provides the opportunity for a unique travel experience. A combination of history, internationally acclaimed vineyards, panoramic coastlines and majestic forests in the one location.
Where To Eat
Basildene’s renowned buffet breakfast consists of fruit, continental and cooked breakfast, served in the Conservatory daily. For lunch or dinner, good food and wine can be enjoyed in any one of the bountiful restaurants in the Margaret River area.
Guest Information
Check-in: from 2.00pm | Check-out: 12.00noon
Travel Tips
• Smoking facilities are provided on the balconies and terraces although internally the property is smoke-free.
• Basildene Manor is not licensed to sell alcohol, but you are welcome to bring your own.
• Basildene Manor is National Trust and Heritage Council of Western Australia classified.
• Basildene Manor rooms accommodate a maximum of 2 people.
• The Manor is approximately 1.8km from the town centre, 4 hours drive from Perth, and 10 minutes from Prevelly Beach.
• 1 complimentary on-site car park per apartment.
• See our Member website for Club benefits near this property. Charges
THE SEBEL BUSSELTON
BUSSELTON
The Sebel Busselton
Busselton
TRAVEL GUIDE
General Information
Located just 3 hours south of Perth, Busselton is one of Western Australia’s earliest settlements and is used as the northern gateway to the Margaret River wine region. World class wineries, unspoiled bush surrounds and beautiful beaches are the gemstones of this region, all situated at the core of what is regarded as some of Western Australia’s most spectacular scenery.
Where To Eat
Should Members wish to self cater, the 2 and 3 bedroom apartments feature a fully self contained kitchen. Alternatively there are a wide range of dining experiences in the region for all tastes and budgets, from relaxed cafés and family restaurants to alfresco and fine dining options.
Step inside Stilts Restaurant or the International Food Hall both only a short stroll away.
International Food Hall: The food hall is located within the shopping village adjacent to the resort, and provides a variety of delicious cuisine.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• 232km south of Perth or approximately a 3 hour drive.
• Busselton is situated on the west coast of Australia’s South West tourist region. It faces north west to the Indian Ocean and is on the shores of Geographe Bay.
• Information on bus and coach transport in and around the region is available at South West Coach Lines.
• Train information is available at Transwa.
• 1 complimentary private car park per apartment.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
THE SEBEL SWAN VALLEY THE VINES
SWAN VALLEY
The
Sebel Swan Valley The Vines
TRAVEL GUIDE
Swan Valley
General Information
The Swan Valley is Western Australia’s oldest wine growing region. Its history is marked by pioneering farmers and descendants of the British Isles and Southern Europe and today, its unique character and flavour is continued by a new generation of passionate gourmet food producers, restaurateurs and artists.
Where To Eat
Novotel Swan Valley Vines Resort restaurants offer a sumptuous selection of local cuisine and wines ranging from a quick snack to à la carte dining.
Muscat’s Restaurant and Bar: Offers relaxed and informal à la carte and buffet dining open every day for breakfast and dinner.
The lounge bar offers an extensive wine and cocktail list, where you can enjoy a pre-dinner drink or a relaxing after dinner liqueur.
The Vines Café and Bar: The menu offers a selection of light meals and an extensive range of coffees and loose leaf teas together with local beers and wines.
Greenside Café: is open every day providing light snacks and beverages. Closing times vary throughout the year.
Guest Information
Check-in: from 2.00pm | Check-out: 10.00am
Travel Tips
• The Swan Valley is approximately 16km east of Perth.
• The resort is approximately 45 minutes drive from the Perth city centre, 40 minutes from Perth International Airport, 13km from Midland and 20km from Guilford.
• The Swan Valley has limited accessibility by public transport. Transportation hire is recommended.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
79 Hermitage Drive, The Vines, Perth WA 6069
Note: Please check-in at Novotel The Vines Resort reception located on Verdelho Drive.
AUS
GRAND MERCURE PUKA PARK LODGE
THE COROMANDEL
Grand Mercure Puka Park Lodge
Coromandel Peninsula
TRAVEL GUIDE
General Information
Situated on a mountainside on the lower eastern side of the Coromandel Peninsula at Pauanui Beach, Grand Mercure Puka Park Lodge is only minutes away from 3km of picturesque golden sands and swirling surf. The region has plenty to offer with an abundance of water activities, horse riding, 4 wheel driving and seasonal ferry trips to Tairua where you can visit art galleries and cafès or dig your own thermal pool at Hot Water Beach.
Where To Eat
The award-winning Miha Restaurant and Bar offers an à la carte contemporary menu and is renowned for its fine cuisine and use of fresh local produce. The restaurant is open for breakfast, lunch and dinner 7 days per week.
Guest Information
Check-in: from 2.00pm | Check-out: 11.00am
Travel Tips
• The Coromandel Peninsula is a 2 hour drive from Auckland and 2 hours from Hamilton or Rotorua along the spectacular Pacific Coast Highway.
• The nearest major airport is Auckland International Airport.
• Pauanui is located in driving distance from:
Auckland - 154km
Hamilton - 152km
Whitianga - 35km
Thames - 50km
Tauranga – 140km
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Special Notes
• This property is set within a hillside location and may not be suitable for those with mobility difficulties.
Charges may apply to the following amenities and attractions.
PUKA
ACCOR VACATION CLUB APARTMENTS
Grand Mercure Collection
Grand Mercure Collection
WANAKA
Grand Mercure Oakridge Resort
ACCOR VACATION CLUB APARTMENTS
Mercure Collection
Mercure Collection
Mercure Collection
Grand
Grand
Grand
TRAVEL GUIDE
General Information
Located in the Southern Lakes region in New Zealand’s South Island, Wanaka’s beautiful lake, mountains and ski fields are a magnet for people seeking the extremes: from simple pleasures to excitement and adventure.
Where To Eat
The Resort’s Poolhouse Restaurant & Bar offers a unique blend of Central Otago fare with european style. Enjoy the intimacy of the restaurant overlooking the stunning mountain range or outdoors on the terrace sundeck basking in the glorious mountain views overlooking the spa complex. Alternatively, poolside snacks or Hub Lounge dining is available or room service on your own balcony or patio. The Hub is open only in the high season (Winter) but can still be used for casual dining out of the Poolhouse Restaurant.
Guest Information
Check-in: from 3.00pm | Check-out: 10.00am
Travel Tips
• Wanaka is located in the Southern Lakes region of New Zealand’s South Island, 65km or 50 minutes drive across the Crown Range from Queenstown International Airport.
• Distance from the nearest cities: Auckland: 1.5 hour flight to Queenstown Christchurch: 5 hours drive or 50 minute flight to Queenstown Dunedin: 3.5 hours drive
• Wanaka’s airport receives daily flights to and from Christchurch. Shuttle services from the airport into town are available on request.
• Wanaka is easily accessible by road with national highways dissecting the town either from the West or East Coast. Daily coach services link Wanaka with neighbouring Queenstown and Christchurch.
• See our Member website for Club benefits near this property.
1 Bedroom Apartment
Charges may apply to the following amenities and attractions.
2 Bedroom Apartment
QUEENSTOWN
MGallery St Moritz Queenstown
ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
Queenstown is renowned as one of the finest unspoiled wilderness environments in the world, providing visitors with unique experiences in all 4 seasons of the year. Whether it’s a relaxing game of golf, a nature walk, cruising on Lake Wakatipu, or the more adventurous pursuits of bungee jumping, heli skiing or white water raftingQueenstown has it all!
Where To Eat
Lombardi Restaurant and Bar is a casual yet stylish restaurant located in the hotel overlooking Lake Wakatipu. Alternatively you can dine from a selection of over 100 eateries throughout Queenstown from cosmopolitan cafés and restaurants to sushi bars.
Guest Information
Check-in: from 3.00pm | Check-out: 10.00am
Travel Tips
• A supermarket is 5 minutes drive from the hotel, enabling you to stock up on holiday essentials.
• Ski season commences late June and usually runs until October, snow permitting.
• See our Member website for Club benefits near this property.
Special Notes
• Rooms do not have air-conditioning.
1 Bedroom Apartment
Novotel Bali Nusa Dua
ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
Nusa Dua is one of Bali’s most attractive, popular and centrally located areas and is suitable for families, couples and adventure seekers. This property features a 1500sqm infinity edge pool within a tropically inspired landscape, and is shouldered by the world class Nusa Dua Golf and Country Club and nearby Nusa Dua beach.
Where To Eat
The Square Restaurant: Features an International buffet breakfast, and an à la carte menu with a fusion of international and Asian cuisine available for lunch and dinner.
Blue Bar: Open: 10:00 am to midnight
Features International and tropical cocktails, happy hour, and Asian tapas from 5.30pm to 9.00pm.
2,28 Beach Club: Open: 8:00am to 6.00pm
Features seafood grill and snacks, and a selection of cocktails and beers.
Pause Cafe: Open: 7:00am to 10.00pm
Café-style offering pastries and a selection of freshly baked breads as well as a healthy breakfast, light lunch and snacks. 24 hour room service available for in house guests.
Guest Information
Check-in: from 3.00pm | Check-out: 11.00am
Travel Tips
• The resort is 30 minutes from the international airport and 5 minutes from the Bali International Convention Centre.
• A shopping centre is a 2 minute drive from the resort.
• Outdoor car parking is available.
• 24hr supermarket available.
• See our Member website for Club benefits near this property.
• Nyepi day is Bali’s day of Silence, where there are restrictions on what tourists can do. Contact member services for details. Charges may apply to the following
and attractions.
1 Bedroom Apartment
SeasonWeeklyMon
Seasonal Calendar
Seasonal Calendar
Member Communications
Our dedicated team ensure you are kept abreast of important changes, exclusive Member specials, new properties and much more using a number of comprehensive tools including:
• Member Website: www.accorvacationclub.com.au
- Latest Member discounts, news, updates, offers and specials
- Member Events and Member Education Workshops
- Première Points Calculator and Seasonal Calendar
- Booking Windows and Comparison Calculators
- Club Property details and virtual tours
- Accor Vacation Club Travel by Flight Centre
- Interval International
- Amore Referrals Program and Membership Upgrades
- Surveys and Member publications
- Accor Hotels Select
- Accor Vacation Club Cruises
- Social Media
• Vacations Magazine Your biannual online Member-only publication, which keeps you up-to-date on what is happening in the Accor Vacation Club including property and destination features, travel specials, news, Member Benefits, upcoming property refurbishments, Member letters, photos and much more.
• eNewsflashes Sent via email to let Members know about breaking Club news, Member Events, Cruises, Member Education Workshops and other important information including new product announcements and resort updates.
• Accor Vacation Club Travel by Flight Centre A ‘one – stop travel shop’ that is dedicated to service, and to providing competitive rates on both international and domestic flight bookings, tour packages, worldwide hotel stays, cruises, car hire and travel insurance.
• Member Workshops These are held throughout the year where Members get the chance to meet the Member Services team members and have some answers to frequently asked questions. Check out the Member Website for Workshop dates and Event details.
Once you’ve confirmed there is availability, simply ‘Make a Reservation’ and then start planning your next holiday.
Amore
Accor Hotels Select - an exciting program proudly released by Accor Vacation Club in July 2012. Specifically created as an exclusive personal benefit for Accor Vacation Club Première Plus Members, to use Première Points to make reservations at a select group of Accor Hotels beyond the current Accor Vacation Club properties portfolio. The fundamental purpose of the Accor Hotels Select program is to enhance Member benefits whilst adding value to Club membership. For more information call Australia 1300 761 414 New Zealand 0800 761 414 Option 4
Accor Vacation Club Cruises - launched in November 2012, Accor Vacation Club Première Members are able to ‘Discover the World of Cruising’. Choosing from a huge range of local and international cruises, exotic ports and cruise destinations, experience the relaxation and luxury of a cruise. Accor Vacation Club Première Members use Première Points and cash towards the price of the cruise.
For more information call Australia 1300 558 433 New Zealand 0800 558 433
Amore offers valued Accor Vacation Club Members a choice of benefits when referring friends and family who become active Club Members. Members are entitled to select from a number of fantastic Amore reward options select from either:- up to $500 credit applied to annual Club Fees, A-Gift 5 night holiday, $500 towards your Accor Vacation Club Cruises or $500 towards travel with Flight Centre. For more information call Australia 1800 803 270 New Zealand 0800 001 707
Accor Vacation Club Travel by Flight Centre combines Australia’s largest travel agencies with personalised service delivered each day to our members. As an Accor Vacation Club Première Plus Member you will receive all Flight Centre’s regular benefits and in addition receive travel offers before they go on sale to the general public. For more information call Australia 1800 708 090 New Zealand 0800 451 997
In 2016 Interval International celebrated its 40th year leading the vacation ownership industry as the exchange company of quality and innovation, Interval has a global network of more than 3,000 affiliated resorts in over 80 nations. This means that Club Members who are also members of Interval can use their Première Points to holiday at any of Intervals resorts in exotic and exciting locations all over the world. Fees and terms and conditions apply to Members who wish to become Interval members.
Le Club AccorHotels (rebranded from A-Club) is AccorHotels’ global program that allows you to earn loyalty Le Club AccorHotels points when you stay at anyone of over 3,400 Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, ibis, ibis styles, Adagio, Adagio Access, The Sebel, Grand Mercure and Thalassa sea & spa hotels. Once you have accumulated 2,000 points you can redeem these points for Le Club AccorHotels reward hotel voucher to use towards your next stay. These voucher are valid 365 days and there are no black-out dates. Le Club points are not accumulated with bookings made with Première Points or Bonus Time and Super Savers cash bookings at Club Properties.
OUR POINT OF DIFFERENCE
Currently Offers Première Plus Members an additional 12 properties* on top of the 23 Accor Vacation Club properties.
The Accor Hotels Select Program
Accor Hotels Select has been specifically created as an exclusive benefit to Premiere Plus Members and provides a great way to use your points. A true synergy with the Accor network of hotels, the key benefit of the program is the ability it gives you to retain your points and redeem them within the larger Accor network.
Première Points are now deducted at time of booking!
Ideal if your Première Points are expiring!
* Accor Hotels Select is a Personal benefit available to Première Plus Members. Personal benefits are subject to change and removal.
CRUISES
Member Travel Bene ts
Accor Vacation Club Travel by Flight Centre combines Australia’s largest travel agencies, with personalised service delivered each day to Members. As an Accor Vacation Club
Première Plus Member, you will receive all of Flight Centre’s regular benefits and in addition you will receive:
Travel Centre
• Experienced consultants who value you as a member and understand the Accor Vacation Club
• Freecall AU and NZ Member telephone numbers and dedicated email travel address
• 24/7 service
Accommodation
• Book online last minute Australian accommodation deals through Quickbeds 24 hrs a day
• Access to discounted international and domestic accommodation across thousands of properties
Tours
• Coach tour and member departures
• Last minute hot tour deals
Holiday Packages
• Special deals to popular destinations such as Fiji,Thailand, Bali, USA & Europe
• Packages with extras such as breakfast, transfers, day tours, onboard credits and spa treatments
Flights
• Access to the largest airfares network through the flight specialists
• Access to senior airfares on a range of flight routes
• Ability to book all domestic and international airline carriers
• Ability to search online for the latest deals from your most convenient departure airport
Car Hire
• Search and book online international car hire
• Competitive rates for domestic car hire
Travel Insurance
• Book online competitive comprehensive travel insurance with excellent coverage
• Specialists travel insurance for those with medical or other conditions
• Essentials insurance for the more budget conscious traveller
Travel Services
• 24 hour international emergency customer assistance
• Money exchange, travel visas and airport transfers
• Flight Centre’s Lowest Airfare Guarantee
* Applies to genuine quotes from airlines and Australian registered businesses and websites for travel that originates/departs from Australia. Quote must be in writing and must be presented to us prior to booking. Fare must be available and able to be booked by the general public when you bring it to us. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Must be for the same dates and flight class. We will beat price by $1.00. For full terms and conditions see flightcentre.com.au. Flight Centre Travel Group Limited (ABN 25 003 377 188) trading as Accor Vacation Club Travel by Flight Centre. Licence No. TAG262.
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
• It does not own accommodation but has the facility to exchange accommodation between its affiliated Clubs and Resorts
• Interval accommodation is always delivered in weekly increments
• When you wish to exchange Première Points for a week in another part of the world, you can call Interval
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
Interval Platinum
•Enjoy up to 50% off at more than 1,500 hotels, motels and resorts in Australia and New Zealand
Enjoy even more Interval Benefits
•Savings of up to 20% off at a range of restaurants throughout Australia and New Zealand
•Dining and Leisure tear-out vouchers for substantial discounts at additional restaurants and leisure attractions
Enjoy Even More
Interval benefits!
Interval Platinum members also receive:
•AU$/NZ$50 off all Getaway bookings
•Free Guest Certificates (an AU$/NZ$59 value)
Why not upgrade to Interval Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
•Platinum Escapes — at greatly reduced prices
Why not upgrade to Interval
•Priority Getaway Viewing
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
•Priority Pass Airport Lounge membership (a US$99 value)
For more information please call an Interval International Vacation representative toll-free Australia - 0011 4683 7825 or New Zealand - 00 800 4683 7825
For more information on upgrading your membership please call an Interval International® Vacation Counsellor toll-free.
Alternatively, you can also visit our website www.intervalworld.com to upgrade or for more information.
Australia — 0011 800 4683 7825
New Zealand — 00 800 4683 7825
Interval International
Accor Vacation Club’s affiliation with Interval International gives Members access to more than 3,000 additional hotels and resorts in over 80 nations around the world.
For the period of their membership with Interval International, Accor Vacation Club Members have access to this range of accommodation using Première Points, a cleaning fee and an exchange fee.
Ongoing membership in Interval International is optional, with annual membership fees applying following the 12 month complimentary period provided to Première Plus Members.
How to Book your Interval International Holiday
Step One Browse Interval International’s current collection of properties in their Resort Directory or online at www. intervalworld.com. To achieve optimal availability be flexible and book well in advance of your desired checkin date, select a minimum of three different resorts and one travel date, or one resort and three travel dates. Note: Reservation requests for 7 night stays may be placed up to 24 months in advance of travel.
Step Two Decide on the size of the apartment you require. Refer to the Interval International points chart to determine the amount of Première Points required for your stay. The amount of points required will vary depending on the time of year (which is identified in the Travel Demand Index), size of apartment and destination.
Step Three Ensure you have your Interval member number and your Credit Card details (for the exchange fee) when you call: AUS 0011 800 4683 7825 NZ 00 800 4683 7825
Step Four If your holiday choice is available when you call it will be confirmed immediately. If your holiday choice is unavailable your request will be ‘wait listed’. There is a fee for this, which is fully refundable if no matches become available. The search for your request continues on a daily basis, and if an exact match does not become available you will be offered alternative destinations and/or travel dates. The key to securing Interval International accommodation is flexibility with your travel dates and desired destinations.
Ensure you have your Interval International membership card and confirmation letter when you check-in.
Exchange Fee The current exchange fees are AU$134/NZ$144 for a domestic exchange, AU$204/NZ$209 for an international exchange and if required, an additional $59 for a guest certificate (exchange fee currency based on country of residence). If you are paying by Credit Card, some cards other than Visa or MasterCard charge an additional fee ranging from $2.50 to $15.
Cancellation Information If you cancel your exchange the following applies:
• 60 Days+ Prior To Check-In: Exchange fee is forfeited. Interval replacement certificate provided with equivalent value of the week cancelled. Certificate is valid for 12 months from date of cancellation. An exchange fee is required upon redemption of the certificate.
• 14 to 59 Days Prior to Check-In: Exchange fee is forfeited. Interval replacement certificate provided for a Flexchange week. Certificate is valid for 12 months from the date of cancellation. An exchange fee is required upon redemption of the certificate.
• 7 to 13 Days Prior to Check-In: Exchange fee is forfeited. Interval replacement certificate provided but limited to 30-day viewing in advance of travel date. Certificate is valid for 12
months from date of cancellation. An exchange fee is required upon redemption of the certificate.
• 6 Days and Less Prior to Check-In: Exchange fee is forfeited. No replacement certificate is provided.
Note that the above applies to Exchanges only. All Getaway confirmations are final and are non-refundable.
Additional Interval International Accommodation In addition to the ability to use Première Points to secure exchange weeks around the world, Interval International offers a range of other special accommodation options:
• Getaways* are one of the most popular benefits of Interval international membership offering tremendous value. The affordable prices are likely to be cheaper for the entire week in resort accommodation than that of a few nights in hotel accommodation.
Availability can appear anywhere from 24 hours to a year ahead at destinations scattered worldwide. Whether wanting to lounge on a beach in Thailand, take in the history of Europe or experience North America there could be a getaway just perfect for you. Interval Gold members also receive an additional $25 of getaways.
To find out what is available just click the link to Interval International from your member website and then log into Interval world.
• Flexchange Holidays* are weeks that occasionally become available at Interval properties around the world. Subject to availability, they can be for any size unit anywhere in the world, are only available in one week increments, can be booked within 59 days or less from the date of travel, and use between 1,050 and 5,400 Première Points plus the applicable Interval International Exchange Fee.
Let’s get social GREAT NEWS!!!
Accor Vacation Club is on social media, and Members ‘we want your help!’
e Club has a Facebook, Twitter and Instagram account and to help promote all things great about the Club we’d like our Members to get involved.
It’s an exciting time for the Club and if you’d like to get invloved here are some things you can do:
YOU’RE LOOKED AFTER ALL OVER THE WORLD
92 COUNTRIES
LE CLUB ACCORHOTELS IS ACCOR’S GLOBAL PROGRAM THAT ALLOWS YOU TO EARN LOYALTY LE CLUB ACCORHOTELS POINTS WHEN YOU STAY AT ANY ONE OF OVER 3,400 SOFITEL, PULLMAN, MGALLERY, GRAND MERCURE, THE SEBEL, NOVOTEL, MERCURE, IBIS IBIS STYLES OR IBIS BUDGET HOTELS AND RESORTS WORLDWIDE.
3,400
Unlike other loyalty programs, it’s easy to earn and redeem your Le Club AccorHotels points. Quite simply, for every Euro spent# on accommodation booked via the Accor website, through Accor Reservations, or in-person at an Accor property, you will earn either 1 or 2 points depending on the brand.
Once you have accumulated 2,000 points you can redeem these points for Le Club AccorHotels rewards hotel vouchers to use towards your next stay. These vouchers are valid 365 days a year and there are no black-out dates!
Le Club AccorHotels points are valid for life as long as you stay one night a year in a participating hotel as a Le Club AccorHotels member.
Le Club AccorHotels is entirely web-based, which means you can manage your account, view your stay history and order Le Club AccorHotels rewards hotel vouchers online.
Please note that Le Club AccorHotels points are not accumulated with bookings made with Première Points, or Bonus Time and Super Savers cash bookings at Club Properties made with Member Reservations.
# Converted from your local currency.
Benefits of Membership Overview
All Accor Vacation Club Members have access to Club properties throughout the Asia Pacific region. Première Plus Members have access to additional holiday benefits, including access to Accor Hotels Select and additional personal benefits. Here is a brief overview of benefits, with full details listed throughout this guide.
Club Properties
Located in many of the Asia Pacific’s most popular holiday spots these properties have been selected to provide a unique range of destination experiences: from beach holiday apartments to ski field chalets, to first class hotels in cosmopolitan cities. Première Points chart, seasonal calendar and property overviews are listed in this Holiday Booklet. Regular updates can be found on the Member website: www.accorvacationclub.com.au
Member Bonus Time
Unused or cancelled accommodation at Club Properties can be accessed at short-term notice at a discounted dollar rate, without using Première Points.
Première Plus Members
If you have joined Accor Vacation Club as a Première Plus Member, you are currently entitled to enjoy a range of additional benefits** including:
Interval International
Members have access to more than 3,000 additional hotels and resorts around the world through membership of the timeshare exchange company Interval International. Explore the USA, Canada, the Caribbean, Central America, South America, Great Britain, Ireland, Western Europe, Canary Islands, the Mediterranean, Scandinavia, Finland, the Middle East, Africa, Asia, the South Pacific, Australia and New Zealand.
Le Club AccorHotels
Le Club AccorHotels is Accor’s global loyalty rewards program. Members can earn Le Club AccorHotels reward points when they stay at participating Accor properties (using cash)* - even in conjunction with the 10% accommodation discount that Première Plus Members receive.
(*Le Club AccorHotels reward points are not awarded for Première Points bookings, or cash bookings made with Member Bonus Time or Member Super Savers.)
Accor Hotels Select
Our point of difference, the Accor Hotels Select program gives our Première Plus Members access to use their points to make reservations at a select group of Accor Hotels, beyond the current Accor Vacation Club properties portfolio across Australia and New Zealand.
Accor Vacation Club Travel by Flight Centre
These services are designed especially to assist Première Plus Members with all travel requirements, from cruises to car hire, travel insurance and airfares, as well as providing a range of savings and Preferred Member Rates. An overview of Accor Vacation Club Travel by Flight Centre.
Accor Accommodation
10% Discount off the best available unrestricted rate of the day for accommodation at Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Mercure, ibis, ibis styles and ibis budget hotels across the Asia Pacific without using any of your Première Points.
Contact Details
Important phone numbers, fax numbers, e-mail addresses and websites are listed on the back cover of this document, and also in your secure website: www.accorvacationclub.com.au
Reservation Prioritisation
All reservation requests are prioritised in the following order:
1. Online reservations – available from midnight
2. Phone calls
Letters these have a two business day
Première Points
Première Points are the ‘currency’ which Accor Vacation Club Members use to secure accommodation to holiday at Club Properties and through Interval International.
The
**Additional benefits are subject to change.
of Première Points Issued
The Club
Your Première Points allocation lasts more than a year, allowing you to ‘save’ your points into the next year. Bronze, Silver, and Gold Members have 24 months from their Anniversary Date to use their Première Points, while Platinum, Traveller and Corporate Members have 27 months.
Your Première Points Anniversary Date
Each year on the Anniversary Date of your Membership for the life of your Membership, the Club will credit you with your Entitlement of Annual Première Points.
Your Anniversary Date is the first day of the month following the actual month that full payment is received for your Membership, and can be found on your Membership Certificate and Card.
Borrowing Première Points
If you don’t have enough points for your desired holiday accommodation, you can Borrow Première Points from your next Membership Year to make up the difference.
e.g. A Silver Member with 3,000 points in their 2016 account, requires 4,000 points for their desired 2016 holiday. They can Borrow 1,000 points from their 2017 points allocation to cover the difference.
All you need to do is make sure your annual Club Fees for your current Membership Year, and the estimated annual Club Fee for the following Membership Year, are paid in full in order to Borrow Première Points.
Extending Your Première Points
If you are unable to use your Première Points before they expire, you can save them for up to an additional two years by depositing them into Interval International for the period of your membership with II. Deposited Première Points can only be used for Interval International exchanges. You can:
The Club
• deposit any amount of Première Points at any time - there is no minimum deposit (this allows you to draw down on the point value for a booking when your exchange is confirmed);
• combine separate deposits to form the one exchange;
• use leftover points towards another holiday.
Once your exchange is confirmed the cleaning fee relevant to your booking will be payable.
Remember, deposited points expire 2 years from the date of deposit. You need to book and travel by the expiry date to use deposited points.
To deposit your Première Points into Interval International please call Member Services.
Upgrading Première Points
Alternatively, if you find that your holidaying needs have changed and you require longer or more frequent holidays than your points currently allow, you have the option to Upgrade to a higher level of Membership.
Bronze, Silver and Gold Members must purchase sufficient additional points to Upgrade to the next level of Membership, while Platinum, Traveller and Corporate Members may purchase in increments of 1,000 points.
Pooling Première Points
Pooling allows you to take holidays with family and friends who are also Members. By Pooling Première Points you can combine your entitlements to book accommodation at the same time, allowing for more spacious accommodation and/or longer vacations.
Your Club Property
To secure accommodation at Club Property, simply redeem Première Points from your account. The number of Première Points needed will depend upon the location of the property, the season, and the size of the apartment you require.
How To Book Your Club Property Holiday Over The Phone.
Step One Browse through this booklet, or view properties online at www.accorvacationclub.com.au
Step Two Decide on the size of the apartment you require, whether studio, one, two or three bedroom. Remember that different size apartments have different allowances for the total number of guests permitted to stay.
Step Three Choose the dates you would like to take your holiday. Optimise your chances of availability by using your Booking Windows, being flexible and allowing for alternative dates should your first choice be unavailable.
Step Four To determine how many Première Points you require, refer to the Points Chart and Seasonal Calendar on pages 102-103, or log on to the Member website and use your handy automatic Points Calculator.
Step Five When you are ready to book, ensure you have your Accor Vacation Club Membership number handy, then contact Member Services to place your request (press option 1 for reservations when calling).
AUS 1300 76 14 14
NZ 0800 76 14 14
Email msreservations@accorvacationclub.com.au
Website www.accorvacationclub.com.au
All reservations are subject to availability.
You will receive a response to your request within 48 hours. When your booking has been confirmed, the Reservations department or online reservations website portal will send you a letter/email of confirmation, and the relevant number of Première Points will be deducted from your Membership Account.
Remember to take your confirmation letter/email and Membership Card with you for check-in.
Booking Windows
Booking Windows assist in optimising the reservation process allowing longer stay holidays to be booked earlier than short stays, and to balance the availability of weekend stays with weekday stays.
• 1 Week or More Reservations (7 or more consecutive nights) Platinum, Traveller and Corporate Members can book 12 months or less prior to their Check-in Date; Gold Members 11 months or less prior to their Check-in Date; and Bronze and Silver Members 10 months or less prior to their Check-in Date.
• 2 to 6 Night Reservations Book 6 months or less before your desired Check-in Date. Bookings that include a Friday and/or Saturday night must be part of a minimum 4 night consecutive stay. Friday and Saturday nights can only be taken as part of a minimum 2 night stay if booked 45 days or less before the Check-in Date.
• Single Night Reservations Book 30 days or less prior to Checkin Date.
Bonus Time Accommodation
Bonus Time Accommodation is unused or cancelled accommodation available from time to time in Club Properties that enables Members to enjoy extra holiday time at a discounted dollar rate, without using Première Points.
Bonus Time is charged at AU16 cents per point / NZ17.5 cents per point (inc. GST), however, minimum charges apply (in currency of destination):
These Conditions apply to Bonus Time usage:
• Members must pay by credit card at the time of booking, and bookings cannot be altered or refunded.
• Bonus Time is limited to a minimum of 2 nights and a maximum of 4 nights.
• One Bonus Time reservation per Membership may be held at a time.
• Members may book one apartment per reservation unless it is deemed that the family requires 2 apartments to be accommodated.
• Bonus Time may be reserved 14 days or less prior to check-in.
• If a Member is booking Bonus Time for a guest, the reservation can be made 5 days or less prior to check-in.
For Bonus Time Accommodation bookings and enquiries please contact Member Services.
Cancellations and Amendments
Cancellation and/or amendments will incur a fee and/or a deduction of Première Points, depending when your reservation is cancelled:
• All cancellations will incur a $55 fee.
• Cancel 0 to 7 days prior to check-in / 100% loss of points and $55 fee
• Cancel 8 to 90 days prior to check-in / 50% loss of points and $55 fee
• Cancel 91+ days prior to check-in / No Points loss but a $55 fee
Cleaning Fees
As part of your Membership you are allocated cleaning entitlements each year. Bronze, Silver, Gold and Platinum Members have a yearly entitlement of two cleans; Traveller Members have four and Corporate Members receive eight.
Your entitlement covers one standard clean for each accommodation use (up to a maximum of 7 nights) during your allocation period for Club Property and Interval International exchanges. Remember though, cleans expire when points expire.
Additional weekly cleans are available at the following prices: Studio $85, One Bedroom $130, Two Bedroom $180, and Three Bedroom $230 (all prices in currency of destination). If you require daily cleans please contact the resort or hotel reception for pricing details.
Annual Club Fee
A Club Fee is payable annually towards maintenance of the Club to ensure the quality of Club Property is maintained. For example, ongoing operating expenses, such as management fees, landscaping costs, cleaning costs, refurbishment costs and general administrative expenses are required to ensure Members continue to enjoy quality facilities each and every year.
All Club Fees must be paid in order for you to use your Membership. If you are borrowing points from the year ahead, you will be charged an estimated annual Club Fee for the following year.
Amore
Amore offers valued Accor Vacation Club Members a fantastic choice of Amore reward options when you refer friends and family who become active Club Members.
Exclusive to Members, Amore opens the door to a world of privileges and rewards.
Amore is all about you, your family, and your friends!
To take advantage of the opportunity to receive Amore rewards, simply introduce friends or family to the Club who you think would be interested in the benefits of becoming an Accor Vacation Club Member.*
Phone AUS 1800 80 32 70 NZ 0508 01 68 68
Email referrals@accorvacationclub.com.au
Web www.accorvacationclub.com.au
Mail Amore Team, PO Box 3755, Robina Town Centre, QLD 4230
*Terms and Conditions apply
Need more Points?
Want to take more holidays? Have you considered upgrading your membership?
• Want longer more frequent holidays
• Use your membership entitlements as a gift for family or friends
• Enjoy an extra special weekend away
• Extend your holiday time
• Book a larger apartment
Call our friendly team today for more information on Phone AUS 1800 007 118 NZ 0800 001 707
Please make sure you have your Membership number handy.
The Club
Member Testimonials
We have just returned from another great, relaxing stay at the Vintage resort in the Hunter Valley. A fabulous, quality place to stay, as are all of the properties our family have stayed at during our club membership. Over the years we have stayed at Puka Park NZ, Pinnacle Valley Resort, Victoria, Grand Mercure Apartments, Melbourne, The Sebel Swan Valley, WA, Legends, Gold Coast, Pinnacle Apartments, Sydney and Grand Mercure Bowral. Our family have also enjoyed many stays at a number of properties such as Novotel Barossa Valley SA, as part of the innovative Accor Hotel Select programme the club now offers. The cruise department helped us plan our successful first cruise and we have just booked another cruise with them. Wow!! There are so many benefits of the club. Accor Vacation Club membership is the best lifestyle investment we have made.
Raymond & Barbel
My husband and I stayed at Oakridge Resort in Wanaka New Zealand in August. We skied hard most days and then relaxed in the beautiful hot tubs at the resort afterwards, enjoying the occasional massage, happy hour drinks and the wonderful range of food and good service in the restaurant café.The friendliness of the staff and the happy atmosphere in the resort added to the excitement of skiing, heli-skiing and mountain bike riding. We had an awesome holiday.
Jill and Stephen
We never dreamed of visiting long distance destinations such as Cairns to explore the Coral Coast but we did thanks to our Accor Vacation Club Membership.
We book an annual family retreat at Pacific Bay Resort which includes a visit at the much loved Pet Porpoise Pool (See Photo).
Our boys, James and Christopher still recall last Christmas and how enthralled we were during our 2 week stay at Turtle Beach and Twin Waters Club Apartments.
They were the perfect base to recharge between our frequent adventures. With many on site activities, beach walks and surfing just across the road it was easy to keep the boys occupied.
They joined the circus training held on site at Twin Waters and were ecstatic.
This holiday gave us the opportunity to combine family time, whilst soaking in the surf and sun, walking in the rainforest mist, slide the local rocky rapids and glide through the air.....circus style.
We are looking forward to exploring more club destinations at Western Australia, New Zealand and Bali. Accor Vacation Club makes these dreams a reality.
Mark and Maryann
Margaret and I just returned yesterday from a trip to Victoria to stay at the Grand Mercure Apartments at Hepburn Shire, Creswick. These are lovely units and even though it was very cold, as the weather maps would have shown, the units were very practical and kept nice and warm. The area is a fantastic holiday place, even in the colder months. We enjoyed ourselves at the Woollen Factory, Chocolate Mill, Tangled Maze, Farm and the place which manufactures cricket bats made of Australian Willow – and that was not all. We of course went into Ballarat for activities including the wonderful botanical gardens there. But just as important were the facilities at the adjacent Novotel Hotel – about meters walking, where we had some lovely meals and were served by helpful staff including Beau and Amber. We also had a very nice meal at the Mercure at Ballarat. So all told we had a wonderful time. For a NSW driver the roads in this area are far superior to those in similar parts of NSW, so driving is no problem even with the tantalizing mists that greeted us most mornings.
Margaret and Bill
Lavender
tourist about 100 was
girls, 17 to 21, luxuriated at the beach club preparing for expeditions to
When my wife Carolyn and I decided to take our family of 7 plus our niece to the Novotel at Nusa Dua, Bali we thought from the start it was going to be a very difficult experience to organise a holiday for such a big group. We were so wrong. The booking process for the 3 bedroom apartment at Nusa Dua was so easy and friendly and literally within a couple of minutes over the phone with our Accor representative we were going on a two week holiday to this spectacular resort. What a fantastic two weeks it was!!! The apartment was truly huge, very well appointed, and the plunge pool out the back with it’s own fountain was the icing on the cake. The whole family absolutely loved the resort with our favourites being the beach club for swims and cocktails, the beautiful pools and the sumptuous restaurant buffets each day. My 14 year old son really appreciated the friendship of Joseph, the Novotel activities co-ordinator, who looked after him with many activities to keep him amused each day while the 7 teenage girls, 17 to 21, luxuriated at the beach club preparing for expeditions to the Kuta nightclubs at night. The Novotel staff were the best staff I have experienced anywhere in my travels, nothing was too difficult, and they are all totally focussed on guest satisfaction. My family and I enjoyed the stunning island of Bali, there is soooo much to do, and the beautiful smiling laid back people are just magical, we are definitely going back.
The resort, sun, sand, food and people are all winners for us!!!
Thanks Accor,
Dan
Important Contacts
Member Services Monday to Friday 8:30am to 6:30pm AEST excluding National Public Holidays Saturday 9:00am to 4:30pm AEST excluding National Public Holidays Level 2, 14 Edgewater Court, Robina QLD 4226 PO Box 3755, Robina Town Centre, QLD 4230 www.members.accorvacationclub.com.au
TOLL FREE
Telephone AUS 1300 76 14 14
Telephone NZ 0800 76 14 14
Telephone International +61 7 5595 3290
Press the following Options for
• Interval International - exchange and point deposit inquiries - Press option 0
• Club Reservations and Point Inquiries
• Member Relations
• Club Billings
• Accor Hotels Select Reservations
Member Reservations msreservations@accorvacationclub.com.au
Member Services info@accorvacationclub.com.au
Member Education workshops@accorvacationclub.com.au
Facsimile AUS 1300 76 17 17
Facsimile International +61 7 5595 3281
- Press option 1
- Press option 2
- Press option 3
- Press option 4
Accor Vacation Club Billings
Billings Facsimile AUS 1300 76 13 43
Billings Facsimile International +61 7 5595 3282
Member Billings billing@accorvacationclub.com.au
APVC Finance
APVC Finance AUS 1800 446 513
APVC Finance NZ 0800 222 675
APVC Finance International +61 7 5501 7310
Accor Vacation Club Cruises Monday to Friday 7:30am to 6:00pm AEST excluding National Public Holidays Saturday 7:30am to 2:00pm AEST excluding National Public Holidays www.accorvacationclubcruises.com.au
TOLL FREE
Telephone AUS 1300 558 433
Telephone NZ 0800 558 433
Amore Referral Program
Telephone AUS 1800 80 32 70
Telephone NZ 0800 001 707
Email referrals@accorvacationclub.com.au
Membership Upgrades Monday to Friday 8:30am to 5:00pm, excluding National Public Holidays
Telephone AUS 1800 00 71 18
Telephone NZ 0800 001 707
Facsimile +61 7 5501 7351
Email upgrades@accorvacationclub.com.au
Accor Vacation Club Travel by Flight Centre Monday to Friday 8.30am to 5.00pm (AEST) By appointment only Saturdays 8.30am to 5.00pm (AEST) By appointment only
