Congratulations on becoming a Member of Accor Vacation Club, part of the Accor Group, one of the world’s leading hotel operators with more than 3,700 hotels and 470,000 rooms in 92 countries.
You have made an excellent choice for yourself and your family to enjoy a fantastic range of holidays of a lifetime, for a lifetime.
As a Member of the Accor Vacation Club, you own a beneficial interest in your Club Property featured here in this holiday booklet, and now as a Member are entitled to use your Première Points to book your accommodation.
To help you embark on your journey of ‘holidays of a lifetime’ we are pleased to present this user guide to Accor Vacation Club Membership.
Should you wish to discuss any aspect of your Membership in further detail, please don’t hesitate to contact Member Services using the details that are listed at the back of this Booklet.
The Sebel Palm Cove Coral Coast ........................................................................ 10-13
Coral Coast Resort Palm Cove, Accor Vacation Club Apartments 14-17
The Sebel Noosa 18-21
Twin Waters Sunshine Coast, Accor Vacation Club Apartments 22-25
Legends Hotel Surfers Paradise, Accor Vacation Club Apartments .............. 26-29
Freshwater Point Resort Broadbeach, Accor Vacation Club Apartments ... 30-33
Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments ...... 34-37
Novotel Pacific Bay Resort, Accor Vacation Club Apartments 38-41
Grand Mercure The Vintage, Accor Vacation Club Apartments 42-45
The Sebel Darling Harbour The Pinnacle 46-49
The Sebel Bowral Heritage Park 50-53
Novotel Lake Crackenback Resort, Accor Vacation Club Apartments .......... 54-57
The Sebel Pinnacle Valley Resort .............................................................................. 58-61
The Sebel Creswick Forest Resort 62-65
The Sebel Melbourne Flinders Lane 66-69
The Links Lady Bay, Accor Vacation Club Apartments 70-73
Grand Mercure Basildene Manor, Accor Vacation Club Apartments 74-77
The Sebel Busselton ...............................................................................................................78-81
The Sebel Swan Valley The Vines .....................................................................................82-85
Grand Mercure Puka Park, Accor Vacation Club Apartments .................................86-89
Grand Mercure Oakridge Resort, Accor Vacation Club Apartments 90-93
MGallery Hotel St Moritz Queenstown, Accor Vacation Club Apartments 94-97
Novotel Bali Nusa Dua, Accor Vacation Club Apartments 90-93
3,700
HOTELS IN 92 COUNTRIES
MORE THAN 470,000 HOTEL ROOMS
OVER170,000 EMPLOYEES
ACCOR IS THE WORLD LEADER IN ECONOMY AND MIDSCALE HOTELS AND A MAJOR PLAYER IN THE UPSCALE AND LUXURY SEGMENTS ON 5 CONTINENTS.
FOR MORE THAN 45 YEARS, ACCOR HAS CONSTANTLY REINVENTED ITS CORE COMPETENCIES TO KEEP PACE WITH THE WORLD AROUND IT, WITH THE GOAL OF PROVIDING INNOVATIVE, HIGH-QUALITY PRODUCTS TO ITS CUSTOMERS.
BACKED BY POWERFUL, HIGHLY RESPECTED BRANDS, OUR EMPLOYEES HELP CREATE LASTING INTERPERSONAL RELATIONSHIPS AND DEPLOY THEIR UNIQUE SKILLS TO DEVELOP AND DELIVER SOLUTIONS THAT CREATE WELLNESS.
WITH 3,700 HOTELS AND MORE THAN 470,000 HOTEL ROOMS, ACCOR IS THE WORLD’S LARGEST NON-US HOTEL CHAIN OPERATOR. THE GLOBAL LEADER IN THE ECONOMY AND MID SCALE SEGMENTS, WE WANT TO QUICKLY BECOME A FOREFRONT PLAYER IN UPSCALE AND LUXURY HOTELS ON ALL CONTINENTS.
Accor Hotel Brands
Discover hotels for everyone, everywhere in the world, for every budget.
World Class Hotels & French Elegance
Sofitel is the only French luxury hotel brand with a presence on five continents in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to the needs of various types of luxury hotel clientele who today are in search of beauty, quality and excellence.
Check in. Chill Out.
Pullman is the upscale international hotel brand of Accor. Located in the main regional and international cities and in prime tourist destinations, Pullman is principally designed to cater for the requirements of cosmopolitan, seasoned travellers. The brand’s establishments provide an extensive range of tailored services and access to groundbreaking technologies, including a new approach to organising meetings, seminars and upscale incentive events.
Experience the original
MGallery is a collection of high-end boutique hotels by Accor. Each hotel stages with talent a unique personality and story, experienced by guests through its architecture, interior design and services. An MGallery hotel is inspired by one of the three typical atmospheres of the Collection: Heritage, Signature and Serenity.
Places to be
Grand Mercure has operated in Asia Pacific for almost 20 years, establishing itself as a distinctive upscale collection of hotels and apartment hotels in key business and resort locations. Each Grand Mercure is anchored around “Discover a new authentic” with the hotels closely connected to their local areas through their design, character and flavor combined with upscale hospitality service.
The Sebel
The Sebel is a brand of premium apartments offering guests seeking a higher level of independence and control, an inspiring accommodation experience in stylish and spacious surrounds supported by exemplary, personable service that is both welcoming and knowledgeable.
Designed
for natural living
Novotel is the midscale hotel brand within the Accor portfolio, Novotel hotels and resorts are situated in the centre of international cities and tourist destinations in over 60 countries worldwide. Novotel’s consistently high standard of service contributes to the wellbeing of both business and leisure travellers: think spacious, modular-design guestrooms, balanced cuisine available 24/7, excellent meeting facilities, attentive staff, dedicated children’s areas and rejuvenating wellness facilities.
The hospitality know-how that makes every stay unique
Mercure is the midscale non-standardized brand of Accor. Mercure hotels, which are unique because they are rooted in their local communities, meet shared quality standards and are driven by passionate hoteliers. Whether they are located in major city centres, by the seaside or in mountain resorts, each establishment offers an authentic experience for both business and leisure travelers.
ibis
ibis the worldwide economy hotel brand of the Accor group, offers consistent quality accommodation and services in all its hotels, for the best local value: a well-designed and fully-equipped bedroom, major hotel services available 24/7 and a wide choice of on-site food and beverage options.
ibis Styles,
ibis Styles is the ‘all inclusive’ economy Accor brand, with a package that includes the room + all-you-can-eat breakfast + broadband internet connection, and hotels that resonate simplicity, generosity, quality and conviviality. Located in city centres or activity centres, each establishment has its own personality while sharing a common colourful, bright, energetic decor and brand spirit.
ibis budget,
ibis budget formerly Hotel Formule1 and Etap Hotel, is Accor’s benchmark budget brand. Ibis budget is the nifty, casual brand that offers a simple, no-frills solution, making essential comfort at budget prices central to its thinking.
* Hotel Formule1 continues to operate in the Australian and Indian markets.
Welcome to the Club
About Accor Vacation Club
Accor Vacation Club is an exciting, innovative holiday ownership club offering fantastic choice and flexibility to its Members in a wide variety holiday destinations worldwide. The Club’s operator is part of the Accor Group, the world’s leading hotel operator covering a full spectrum of locations and hotel styles, from luxury to budget (brands include Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Mercure, ibis, ibis styles and ibis budget).
Accor Vacation Club Members enjoy quality holiday destinations across the Asia Pacific region, including Sydney, Melbourne, the Gold and Sunshine Coasts, Coffs Harbour, Palm Cove, Hunter Valley, Western Australia’s Swan Valley, Busselton, Margaret River, South Australia’s Fleurieu Peninsula, Bali in Indonesia and Queenstown and Coromandel Peninsula in New Zealand. For more information visit www.accorvacationclub.com.au
Accor Vacation Club Première Plus Members have access to all of these benefits! It doesn’t get any better than this!
Accor Vacation Club Member Services
Your Member Services Department is dedicated to assisting you with every aspect of Membership including accommodation reservations and helpful advice.
Reservations Centre
Our representatives are available six days a week to assist with all of your accommodation booking requirements or alternatively you can make reservations online at your secure Reservation Centre website. Online Booking Window opens at midnight (AEST). You can check availability, ask about a location, check your Première Points balance or make a reservation through the Reservations Centre. Don’t forget you can use your Première Points at Home Club properties, or utilise Bonus Time cash deals at Home Club Properties.
Member Relations
Our team is committed to assisting you with any concern, and educating you on how to use your Membership. Member Relations are also happy to assist with your eLounge website enquiries, and give you further information regarding Member Events.
Billings
Our Billings team are happy to assist with any questions you have regarding your annual Home Club Fee and organising a direct debit payment system.
Gift Certificates
Gift Certificates are a fantastic way to allow friends and family to enjoy some of the holiday experiences you do. Simply use your Première Points to obtain a certificate, and you can choose the destination or leave the choice up to your friends or family. To obtain a Gift Certificate contact Member Services.
Accor
Member Education Workshop
Accor Vacation Club Members have access to fantastic Member Education Workshops and Events, specifically designed to help Members get the very most out of their Club membership.
Accor Hotels Select
Our point of difference, the Accor Hotels Select program is a personal benefit which gives our Première Plus Members access to use their points to make reservations at a select group of Accor Hotels, beyond the current Accor Vacation Club properties portfolio across Australia and New Zealand.
Accor Vacation Club Cruises
The Accor Vacation Club Cruises program gives Première Plus Members a whole new level of cruise savings, benefits and destinations available allowing the use of Première Points AND Cash towards all the major cruise and river cruises companies not only in the South Pacific but around the world!
Quality accommodation desirable locations
With Accor Vacation Club you have access to a variety of quality resorts and hotels in many desirable holiday destinations. Stunning ski slopes, tranquil rainforests, sparkling seas and cosmopolitan cities are just some of the experiences awaiting your enjoyment as an Accor Vacation Club Member.
Palm Cove
Sunshine Coast
Coromandel Peninsula
Gold Coast
Coffs Harbour
Bali
Hunter Valley Bowral
Lake Wanaka
Queenstown
Lake Crackenback
Victorian High Country
Lady Bay
Swan Valley
Margaret River
Busselton
Melbourne
Hepburn Shire
Sydney
Swimming Pool (Outdoors)
Racquetball / Squash Restaurant Sailing / Rentals
Sauna or Steam Room
Scuba Diving
Skating (Ice)
Whirlpool Spa or Hot Tub
Cooking Facilities (In units) Fireplace (In units)
VCR or DVD (In units) Television (In units) Tennis
Laundry Facilities
Skiing (Cross-Country) Air Conditioning (In units)
Pets Allowed
Wheelchair
One
Amenity Symbols are shown for all active properties. The blue symbols represent amenities, facilities, and activities available on-site at the property. The green symbols indicate those located nearby (within approximately five miles/eight kilometres).
The wheelchair accessible symbol is shown for properties that have at least one unit with the following attributes: access via an elevator or ramp; wheelchairwide entryways for units, bathroom, and bedroom; and handrails in the shower or bathtub.
Two
Unit type and occupancy symbols (shown in purple) indicate each type of unit available at the resort. The large number or letter in the center of the symbol indicates the number of bedrooms. The small number in the upper left shows the number of guests a unit can accommodate privately, allowing two people per separate sleeping area with private access to a bathroom. The small number in the upper right refers to the total sleeping capacity for each unit type, including private and non private (sofa bed in living room) facilities.
Please note: Amenities and furnishings vary from unit to unit. Certain amenities, and activities may not be available at all times of the year. Some resorts impose amenities usage fees.
Some properties may utilise interconnecting rooms. Please check with our Reservations Centre when you make a reservation.
Swimming Pool (Indoors)
The Sebel Palm Cove Coral Coast
The Sebel Palm Cove Coral Coast palm cove
TRAVEL GUIDE
General Information
The Great Barrier Reef fascinates travellers from all over the world with its vast expanses of stunning coral gardens beneath the warm aqua waters of the Pacific. The reef’s abundant marine life is matched only in beauty and wonder by the diverse foliage and native wildlife which nestles in the depths of the world heritage listed Daintree Rainforest.
Where To Eat
The Verandah Bar, at the Grand Chancellor Palm Cove. overlooks the pool and offers a range of cocktails, speciality coffees and simple cuisine.
The charming village of Palm Cove offers an attractive selection of welcoming bars, cafes and fine dining restaurants.
Guest Information
Check-in: from 2.00pm Check-out: 11.00am
Travel Tips
• Cairns International Airport - 22km.
• Cairns City - 26km (public bus service runs hourly or call hotel direct to arrange airport transfers - fees apply).
• Shopping centre with specialty shops and supermarket nearby
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Coral Coast Drive, Palm Cove QLD 4879
Charges may apply to the following amenities and attractions.
Coral Coast Resort Palm Cove
ACCOR VACATION CLUB APARTMENTS
Coral Coast Resort Palm Cove
ACCOR VACATION CLUB APARTMENTS
Palm Cove
TRAVEL GUIDE
General Information
The Great Barrier Reef fascinates travellers from all over the world with its vast expanses of stunning coral gardens beneath the warm aqua waters of the Pacific. The reef’s abundant marine life is matched only in beauty and wonder by the diverse foliage and native wildlife which nestles in the depths of the world heritage listed Daintree Rainforest.
Where To Eat
The Verandah Bar, at the Grand Chancellor Palm Cove overlooks the pool and offers a range of cocktails, speciality coffees and simple tasty cuisine.
The charming village of Palm Cove offers an attractive selection of welcoming bars, cafes and fine dining restaurants.
Guest Information
Check-in: from 3.00pm Check-out: 11.00am
Travel Tips
• Cairns International Airport - 22km.
• Cairns City - 26km (public bus service runs hourly or call hotel direct to arrange airport transfers - fees apply).
• Shopping centre with specialty shops and supermarket nearby • Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
The Sebel Noosa
The Sebel Noosa sunshine coast
Sunshine Coast
TRAVEL GUIDE
General Information
Sweeping beaches, majestic mountain ranges and refreshing rainforests provide a perfect opportunity for a scenic drive through coastal vistas, tree lined valleys and the region’s quaint arts and craft villages. Whether you crave tranquillity in the unspoiled hinterland or want to visit an array of attractions, the Sunshine Coast caters to couples and families alike.
Where To Eat
Fully self contained units offer you the opportunity to cook in your room. Alternatively you can venture out and experience the array of alfresco cafés and restaurants on Hastings Street.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Sunshine Coast Airport is 25km away.
• Brisbane Airport is 120mins drive from the resort (110km)
• 25km to Maroochydore.
• In the heart of Noosa.
Charges may apply to the following amenities and attractions.
B
sunshine coast
Twin Waters Sunshine Coast, ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
Sweeping beaches, majestic mountain ranges and refreshing rainforests provide a perfect opportunity for a scenic drive through coastal vistas, tree lined valleys and the region’s quaint arts and craft villages. Whether you crave tranquillity in the unspoiled hinterland or want to visit an array of attractions, the Sunshine Coast caters to couples and families alike.
Where To Eat
The adjoining Novotel Twin Waters Resort has several dining options from casual to upmarket including: Aqua Lounge + Bar casual dining, Nouveau Restaurant, Deli Café Market and Grabit and Go, plus there are 2 bars including a pool bar (open during summer school holidays only). Alternatively you can venture out and experience the array of alfresco cafés and restaurants on the Sunshine Coast.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Limited undercover car spaces are available outside apartments, with one car port available per two apartments.There is extra open air parking available in the main car parks.
• Sunshine Coast Airport is 5km away.
• Brisbane Airport is 90mins drive from the resort (110km)
• 10km to Maroochydore.
• 25km to Noosa.
Special Note
Legends Hotel Surfers Paradise gold coast
Gold Coast
TRAVEL GUIDE
General Information
The Gold Coast’s abundant offerings have made it Australia’s leading tourist destination for all ages. Attractions and entertainment, exhilarating theme parks, boutique shopping, wining and dining, world-class golf courses, water sports and cruises, a multitude of tours, sun drenched beaches and world heritage listed rainforest give holiday makers a diverse choice of options to fill their days and nights.
Where To Eat
Fables Restaurant is popular for its superb seafood buffet dinner with international cuisine and full à la carte menu. The buffet breakfast features an extensive selection of hot and cold dishes.
Tales Bar is a relaxed lounge bar with an all day menu located in the lobby. There are also several good restaurants within walking distance of Legends Hotel offering a melting pot of cuisine including Spanish, Indian, Italian, Japanese and Chinese, or try an aussie counter meal at one of the nearby taverns.
Guest Information
Check-in: from 2.30pm Check-out: 10.30am
Travel Tips
• Surfers Paradise is approximately 35 minutes drive from Gold Coast Airport.
• There is a Woolworths and an IGA supermarket in Surfers Paradise for Members who wish to self cater.
• Surfers Paradise beach is approximately 100 metres from the hotel.
• Limited complimentary undercover parking is available, 1 car per apartment.
• See our Member website for Club benefits near this property.
Special Notes
• 1 and 2 Bedrooms consist of interconnecting hotel rooms.
Freshwater Point Resort Broadbeach
ACCOR VACATION CLUB APARTMENTS
Freshwater Point Resort Broadbeach gold coast
Gold Coast
TRAVEL GUIDE
General Information
The Gold Coast has it all. Sun drenched beaches, world heritage listed rainforests, exciting theme parks, alfresco dining, boutique shopping, vibrant nightlife and entertainment all combine to create the perfect hotspot for holiday makers who are seeking action, family fun or relaxation.
Where To Eat
The resort has an onsite licensed café which is open daily from 7.30am - 5.00pm. There are a number of restaurants a short distance from the resort which open up an array of dining experiences with cuisine from around the world.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• The resort is located approximately 30 minutes drive from the Gold Coast Airport.
• Pacific Fair, Oasis and Niecon Plaza shopping centre are located within walking distance.
• Complimentary undercover car parking.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
ACCOR VACATION CLUB APARTMENTS
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Mermaid Beach gold coast
Gold Coast
TRAVEL GUIDE
General Information
Queensland’s Gold Coast is one of the most beautiful areas in Australia and just beyond Turtle Beach is another world awaiting your discovery. You will find fabulous shopping, international restaurants, cafés, famous beaches and rolling surf. Within a short drive are world class attractions, Jupiters Casino, cosmopolitan Broadbeach, exciting Surfers Paradise, championship golf courses and the unspoilt beauty of the hinterland.
Where To Eat
Turtle Beach’s Rainforest Café caters for breakfast, lunch and dinner for the entire family (open from 7.30am - 8.30pm subject to demand). Also onsite is the Wood Fire Pizzeria & Bar (open from 11.00am9.00pm subject to demand) and a convenience store. There are a number of restaurants within walking distance of the resort, or a short trip to Broadbeach or Burleigh Heads opens up an array of dining experiences with cuisine from around the world.
Guest Information
Check-in: from 3.00pm Check-out: 10.00am Resort is 3 storeys with no lift access.
Travel Tips
• Conveniently located at Mermaid Beach on the Gold Coast Highway, approximately 25 minutes drive from Gold Coast Airport.
• There is a convenience store located within the resort for Members who wish to self cater.
• Mermaid Beach is approximately 5 minutes walk from your apartments.
• 1 complimentary secure car park available per apartment.
• See our Member website for Club benefits near this property.
ACCOR VACATION CLUB APARTMENTS
Novotel Pacific Bay Resort
coffs harbour
Novotel Pacific Bay Resort
ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
Travellers from around the world converge in Coffs Harbour for the beautiful beaches, world heritage rainforests and fascinating marine life. Coffs Harbour caters to a range of visitors, whether seeking action and adventure or simple relaxation. Bountiful natural attractions such as rainforests, rivers and beaches compete with action-packed activities including sea kayaking, scuba diving and go-karting for your attention.
Where To Eat
Charlies Restaurant and Bar is an Accor award winning restaurant open for breakfast, lunch and dinner. Reservations are recommended. If you wish to venture outside the resort, there are a variety of excellent restaurants and cafés in and around Coffs Harbour.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• A Coles supermarket is 5 minutes drive from the resort for Members who wish to self cater.
• Some complimentary undercover and general resort car parking available.
Special Notes
• 2 Bedrooms consists of studio and
Grand
hunter valley
Grand Mercure The Vintage ACCOR VACATION CLUB APARTMENTS
Hunter Valley
TRAVEL GUIDE
General Information
The Hunter Valley is one of Australia’s most famous wine growing regions, renowned for its award winning wineries with delicious red and white wine varietals. Enjoy a multitude of culinary delights, art galleries and friendly villages with rustic charm.
Where To Eat
The Vintage Clubhouse offers light bistro snacks on the terraces at the Legends Grill.
The Hunter Valley region boasts an array of exceptional dining options which range from fine dining restaurants to alfresco cafés and friendly country pubs.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Cessnock is the southern gateway to the Hunter Valley wine region and is the nearest major town to The Vintage.
• The Vintage Resort is located 160km north of Sydney and 40km west of Newcastle. It takes approximately 1 hour from Newcastle by car and less than 2 hours from Sydney along the F3 freeway.
• 1 complimentary single car garage per apartment.
• See our Member website for Club benefits near this property.
Drive, Rothbury, Hunter Valley, NSW 2320
The Sebel Darling Harbour The Pinnacle
sydney
The Sebel Darling Harbour The Pinnacle
TRAVEL GUIDE
General Information
Whether you crave cultural attractions, the arts, theatre, the casino, shopping or sight seeing, Sydney will satisfy most people’s desire for an exhilarating, fascinating and memorable holiday. Fashion and culinary aficionados will be equally as thrilled with Sydney’s offerings as those simply seeking a relaxing Harbour cruise or fish and chips on Bondi Beach.
Where To Eat
Dish A Restaurant: Located at Novotel Sydney on Darling Harbour and open from 6.30am - 10.30am and 6.00pm - 10.30pm. There are numerous restaurants within walking distance of your apartment and nearby Darling Harbour, as well as numerous bars, pubs and clubs.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Approximately 13km or a 30 minute drive from Sydney Airport.
• Shopping, dining and the nightlife of both Darling Harbour and Sydney CBD are walking distance from The Sebel Darling Harbour The Pinnacle (Darling Harbour -5 minutes, Sydney City - 20 minutes).
• Undercover car parking available. Please note car spaces are small.
• See our Member website for Club benefits near this property.
• Reception is open from 10.00am – 6.00pm. Contact reservations prior to arrival for the security code to access the hotel and undercover parking.
Charges may apply to the following amenities and attractions.
The Sebel Bowral Heritage Park
The
bowral
Sebel Bowral Heritage Park
TRAVEL GUIDE
General Information
Renowned for its heritage villages and old world charm, Bowral is an ideal location to relax and unwind. Set amidst rolling hills, forests and valleys at the foot of Mt. Gibraltar, the region is rich with English gardens and annual massed displays of spectacular flowers. The cool climate and rich soil have also produced many excellent wines and fresh produce, which can be tasted at various local country inns, restaurants and farmers markets.
Where To Eat
There are a range of restaurants and cafes in the Bowral and Mittagong areas however there is no onsite restaurant.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Trains run daily from Sydney CBD to Bowral (a station change is required). The journey by train is approximately 2½ hours.
• Bowral is an 1½ drive from Sydney CBD.
• Parking at the property is located on the right hand side of the Club apartments.
• A supermarket is a 5 minute drive from the resort for Members who wish to self cater.
Special Notes
• 3 Bedroom (lock-off) consists of a 2 Bedroom and a Studio apartment.
• See our Member website for Club benefits near this property.
Novotel Lake Crackenback Resort,
ACCOR VACATION CLUB APARTMENTS
ACCOR VACATION CLUB APARTMENTS
Novotel Lake Crackenback Resort
snowy mountains
Snowy Mountains
TRAVEL GUIDE
General Information
The Snowy Mountains is a fantastic holiday destination any time of the year. This alpine wonderland transforms itself from a winter adventure playground to a summer mountain hideaway with the changing of the seasons. The mountain backdrop is perfect for bush walking, mountain biking, trout fishing and horse riding, and during winter the snow at some of Australia’s most renowned ski resorts will delight both the novice and experienced skier.
Where To Eat
Cuisine on Lake Crackenback: Situated on the resort’s lakefront, this restaurant offers country cuisine using the finest local produce. Enjoy a relaxed dinner or hearty buffet breakfast. Open for breakfast and dinner, seven days.
Guest Information
Check-in: from 3.00pm Check-out: 10.00am
Travel Tips
• Transfers provided to and from the ski tube during winter courtesy of the hotel.
• Nearest major airport: Canberra 2½ hours drive
• Distance from town centre: 18km.
• 1 complimentary car park per apartment.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
The Sebel Pinnacle Valley Resort
The Sebel Pinnacle Valley Resort victorian
Country
TRAVEL GUIDE
General Information
With warm to hot summers and winters promising access to some of the best skiing in Australia, The Sebel Pinnacle Valley Resort caters to holiday makers year round. Whether your desire is to relax and enjoy the grandeur of the surrounding scenery and Alpine National Park, or embark on an array of adventure activities, this property offers an exclusive escape to suit every visitor.
Where To Eat
The resort features a restaurant which is open for breakfast and dinner daily during the ski season, school and public holidays and 5 nights a week all other times.
The barbecue rotunda is available for guest use and in room dining breakfast hampers and gourmet picnic, romance or barbecue packs are also catered for all year round.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Stock up on groceries and essential items prior to your visit at the township of Mansfield, approximately 25km before you get to the resort.
• The resort is only 30 minutes drive to the ski fields, bus transfers available (charges apply)
• The Sebel Pinnacle Valley Resort is approximately 3 hours drive from Melbourne Airport.
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
The Sebel Creswick Forest Resort
The Sebel Creswick Forest Resort hepburn shire
Hepburn Shire
TRAVEL GUIDE
General Information
The Sebel Creswick Forest Resort is in close driving proximity to the historic townships of Creswick, Clunes, Daylesford and Ballarat. Known as the ‘spa capital of Australia’ the region offers comprehensive mineral springs, award winning wineries and an abundance of cultural and exciting places to explore. The Sebel Creswick Forest Resort emphasises environmentally friendly and sustainable surrounds alongside sophisticated creature comforts.
Where To Eat
Harvest 383 Restaurant is the Novotel Forrest Resorts signature restaurant and is situated on the ground level of the nearby Novotel.
This à la carte restaurant has a contemporary Australian cuisine. Springs Bar & Terrace on the Novotel’s reception level features an all day snack menu.
If you wish to self cater in your apartment kitchen, supermarket supplies can be purchased in Creswick.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• When travelling from Melbourne, take the Western Highway to Ballarat, exit onto the A300 (Midland Highway) towards Creswick and travel approximately 10 minutes to get to Forest Resort which is on the right hand side, just before Creswick.
• The nearest major airports are Melbourne (Tullamarine)(120km) and Geelong (Avalon) (123km).
• The closest supermarket to The Sebel Creswick Forest Resort is Creswick Foodrite (1.8km).
• One complimentary carport per apartment.
• There are many townships within driving distance of The Sebel Creswick Forest Resort including Ballarat (10 minutes), Creswick (2 minutes) or Daylesford (20 minutes).
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
Highway, Creswick, VIC 3363
Bedroom Apartment
Apartment
The Sebel Melbourne Flinders Lane
The Sebel Melbourne Flinders Lane melbourne
TRAVEL GUIDE
General Information
Discover the many art galleries, theatres, museums, entertainment venues and lively café scenes of picturesque Melbourne. Where there is an endless stage from the striking Federation Square to Southbank, to the National Gallery of Victoria. Discover the tranquil Yarra River as you wander the river pathways, or head to the country - south to Port Phillip Bay and the Mornington Peninsula, or north to the Victorian goldfields.
Where To Eat
Michel’s Restaurant: Located at Novotel Melbourne on Collins, Michel’s Restaurant serves a range of delicious dishes. Only 200m walk from your apartment, open for breakfast, lunch and dinner 7 days per week. Also there is an on site bar.
Guest Information
Check-in: from 2.00pm Check-out: 11.00am
The Novotel Melbourne on Collins, offers members a Charge Back facility, for dining or entertaining in that hotel.
Travel Tips
• The Sebel Melbourne Flinders Lane is approximately 45 minutes drive from Melbourne Airport.
• Undercover car parking available, fees apply $30 a night. • Airport shuttle buses from Tullamarine Airport (Skybus) and Avalon Airport (Sunbus) run throughout the day. For return hotel pickups please contact hotel reception (Sunbus requires 48 hours booking notice).
• See our Member website for Club benefits near this property.
Special Notes
•
Charges may apply to the following
Accor Vacation Club Apartments The Links Lady Bay
TRAVEL GUIDE
General Information
Ideally located at Normanville Township and within close proximity to nearby beautiful beaches, Accor Vacation Club’s Apartments offer stylishly appointed self contained one bedroom accommodation and access to a superb18 hole golf course, which boasts stunning views of the ocean.
Where To Eat
Enjoy quality dining at the award winning The Dunes Restaurant with stunning views over the ocean and golf course.
Alternatively, the region has a number of award winning restaurants, cafes and pubs, where you can enjoy seasonal menus, delicious regional food and wine and relaxed, friendly dining.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• The Links Lady Bay is approximately a 1½ hour drive from Adelaide.
• Distance from airport is approximately 70km.
• Kangaroo Island ferry terminal is a 20 minute drive.
• Nearby Yankalilla, a 10 minute drive, and Normanville, a 5 minute drive, have supermarkets which are conveniently open 7 days.
• 1 complimentary car park per apartment.
Andrews Blvd, Normanville, SA, 5204
Charges may apply to the following amenities and attractions.
Grand Mercure Collection
Grand Mercure Collection
Grand Mercure Collection
Grand Mercure Collection
Grand Mercure
Grand Mercure Basildene Manor margaret river
Margaret River
TRAVEL GUIDE
General Information
Margaret River provides the opportunity for a unique travel experience. A combination of history, internationally acclaimed vineyards, panoramic coastlines and majestic forests in the one location.
Where To Eat
Basildene’s renowned buffet breakfast consists of fruit, continental and cooked breakfast, served in the Conservatory daily. For lunch or dinner, good food and wine can be enjoyed in any one of the bountiful restaurants in the Margaret River area.
Guest Information
Check-in: from 3.00pm Check-out: 12.00noon
Travel Tips
• Smoking facilities are provided on the balconies and terraces although internally the property is smoke-free.
• Basildene Manor is not licensed to sell alcohol, but you are welcome to bring your own.
• Basildene Manor is National Trust and Heritage Council of Western Australia classified.
• Basildene Manor rooms accommodate a maximum of 2 people.
• The Manor is approximately 1.8km from the town centre, 4 hours drive from Perth, and 10 minutes from Prevelly Beach.
• 1 complimentary on-site car park per apartment.
• See our Member website for Club benefits near this property. Charges
B
The Sebel Busselton busselton
TRAVEL GUIDE
General Information
Located just 3 hours south of Perth, Busselton is one of Western Australia’s earliest settlements and is used as the northern gateway to the Margaret River wine region. World class wineries, unspoiled bush surrounds and beautiful beaches are the gemstones of this region, all situated at the core of what is regarded as some of Western Australia’s most spectacular scenery.
Where To Eat
Should Members wish to self cater, the 2 and 3 bedroom apartments feature a fully self contained kitchen. Alternatively there are a wide range of dining experiences in the region for all tastes and budgets, from relaxed cafés and family restaurants to alfresco and fine dining options.
Step inside the Broadwater Bar & Grill or the International Food Hall both only a short stroll away.
International Food Hall: The food hall is located within the shopping village adjacent to the resort, and provides a variety of delicious cuisine.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• 232km south of Perth or approximately a 3 hour drive.
• Busselton is situated on the west coast of Australia’s South West tourist region. It faces north west to the Indian Ocean and is on the shores of Geographe Bay.
• Information on bus and coach transport in and around the region is available at South West Coach Lines.
• Train information is available at Transwa.
• 1 complimentary private car park per apartment.
• See our Member website for Club benefits near this property.
553 Bussell Hwy, Busselton, WA 6280
Charges may apply to the following amenities and attractions.
The Sebel Swan Valley The Vines
The Sebel Swan Valley The Vines swan valley
Swan Valley
TRAVEL GUIDE
General Information
The Swan Valley is Western Australia’s oldest wine growing region. Its history is marked by pioneering farmers and descendants of the British Isles and Southern Europe and today, its unique character and flavour is continued by a new generation of passionate gourmet food producers, restaurateurs and artists.
Where To Eat
Novotel Swan Valley Vines Resort restaurants offer a sumptuous selection of local cuisine and wines ranging from a quick snack to à la carte dining.
Muscat’s Restaurant and Bar: Offers relaxed and informal à la carte and buffet dining open every day for breakfast and dinner.
The lounge bar offers an extensive wine and cocktail list, where you can enjoy a pre-dinner drink or a relaxing after dinner liqueur.
The Vines Café and Bar: The menu offers a selection of light meals and an extensive range of coffees and loose leaf teas together with local beers and wines.
Greenside Café: is open every day providing light snacks and beverages. Closing times vary throughout the year.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• The Swan Valley is approximately 16km east of Perth.
• The resort is approximately 45 minutes drive from the Perth city centre, 40 minutes from Perth International Airport, 13km from Midland and 20km from Guilford.
• The Swan Valley has limited accessibility by public transport. Transportation hire is recommended.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
Note: Please check-in at Novotel The Vines Resort reception located on Verdelho Drive.
Grand Mercure Puka Park Lodge
coromandel peninsula
Grand Mercure Puka Park Lodge
Coromandel Peninsula
TRAVEL GUIDE
General Information
Situated on a mountainside on the lower eastern side of the Coromandel Peninsula at Pauanui Beach, Grand Mercure Puka Park Lodge is only minutes away from 3km of picturesque golden sands and swirling surf. The region has plenty to offer with an abundance of water activities, horse riding, 4 wheel driving and seasonal ferry trips to Tairua where you can visit art galleries and cafès or dig your own thermal pool at Hot Water Beach.
Where To Eat
The award-winning Miha Restaurant and Bar offers an à la carte contemporary menu and is renowned for its fine cuisine and use of fresh local produce. The restaurant is open for breakfast, lunch and dinner 7 days per week.
Guest Information
Check-in: from 2.00pm Check-out: 11.00am
Travel Tips
• The Coromandel Peninsula is a 2 hour drive from Auckland and 2 hours from Hamilton or Rotorua along the spectacular Pacific Coast Highway.
• The nearest major airport is Auckland International Airport.
• Pauanui is located in driving distance from:
Auckland - 154km
Hamilton - 152km
Whitianga - 35km
Thames - 50km
Tauranga – 140km
• Complimentary resort car park available.
• See our Member website for Club benefits near this property.
Special Notes
• This property is set within a hillside location and may not be suitable for those with mobility difficulties.
Charges may apply to the following amenities and attractions.
Grand Mercure Collection
Grand Mercure Collection
wanaka
Grand Mercure Oakridge Resort
ACCOR VACATION CLUB APARTMENTS
Grand Mercure Collection
Mercure Collection
Grand Mercure Collection
Grand
Wanaka
TRAVEL GUIDE
General Information
Located in the Southern Lakes region in New Zealand’s South Island, Wanaka’s beautiful lake, mountains and ski fields are a magnet for people seeking the extremes: from simple pleasures to excitement and adventure.
Where To Eat
The Resort’s Poolhouse Restaurant & Bar offers a unique blend of Central Otago fare with european style. Enjoy the intimacy of the restaurant overlooking the stunning mountain range or outdoors on the terrace sundeck basking in the glorious mountain views overlooking the spa complex. Alternatively, poolside snacks or Hub Lounge dining is available or room service on your own balcony or patio. The Hub is open only in the high season (Winter) but can still be used for casual dining out of the Poolhouse Restaurant.
Guest Information
Check-in: from 2.00pm Check-out: 10.00am
Travel Tips
• Wanaka is located in the Southern Lakes region of New Zealand’s South Island, 65km or 50 minutes drive across the Crown Range from Queenstown International Airport.
• Distance from the nearest cities: Auckland: 1.5 hour flight to Queenstown Christchurch: 5 hours drive or 50 minute flight to Queenstown Dunedin: 3.5 hours drive
• Wanaka’s airport receives daily flights to and from Christchurch. Shuttle services from the airport into town are available on request.
• Wanaka is easily accessible by road with national highways dissecting the town either from the West or East Coast. Daily coach services link Wanaka with neighbouring Queenstown and Christchurch.
• See our Member website for Club benefits near this property.
Charges may apply to the following amenities and attractions.
queenstown
MGallery St Moritz Queenstown ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
Queenstown is renowned as one of the finest unspoiled wilderness environments in the world, providing visitors with unique experiences in all 4 seasons of the year. Whether it’s a relaxing game of golf, a nature walk, cruising on Lake Wakatipu, or the more adventurous pursuits of bungee jumping, heli skiing or white water raftingQueenstown has it all!
Where To Eat
Lombardi Restaurant and Bar is a casual yet stylish restaurant located in the hotel overlooking Lake Wakatipu. Alternatively you can dine from a selection of over 100 eateries throughout Queenstown from cosmopolitan cafés and restaurants to sushi bars.
Guest Information
Check-in: from 2.00pm Check-out: 11.00am
Travel Tips
• A supermarket is 5 minutes drive from the hotel, enabling you to stock up on holiday essentials.
• Ski season commences late June and usually runs until October, snow permitting.
• See our Member website for Club benefits near this property.
Special Notes
• Rooms do not have air-conditioning.
Charges may apply to the following amenities and attractions.
Brunswick Street, Queenstown, NZ
Novotel Bali Nusa Dua
ACCOR VACATION CLUB APARTMENTS
TRAVEL GUIDE
General Information
Nusa Dua is one of Bali’s most attractive, popular and centrally located areas and is suitable for families, couples and adventure seekers. This property features a 1500sqm infinity edge pool within a tropically inspired landscape, and is shouldered by the world class Nusa Dua Golf and Country Club and nearby Nusa Dua beach.
Where To Eat
The Square Restaurant: Features an International buffet breakfast, and an à la carte menu with a fusion of international and Asian cuisine available for lunch and dinner.
Blue Bar: Open: 10:00 am to midnight
Features International and tropical cocktails, happy hour, and Asian tapas from 5.30pm to 9.00pm.
2,28 Beach Club: Open: 8:00am to 6.00pm
Features seafood grill and snacks, and a selection of cocktails and beers.
Pause Cafe: Open: 7:00am to 10.00pm
Café-style offering pastries and a selection of freshly baked breads as well as a healthy breakfast, light lunch and snacks. 24 hour room service available for in house guests.
Guest Information
Check-in: from 3.00pm Check-out: 11.00am
Travel Tips
• The resort is 30 minutes from the international airport and 5 minutes from the Bali International Convention Centre.
• A shopping centre is a 2 minute drive from the resort.
• Outdoor car parking is available.
• 24hr supermarket available.
• Should your Home Club Apartment be unavailable, you have the option to apply for an Inter-Club cash booking.
• See our Member website for Club benefits near this property.
• Nyepi day is Bali’s day of Silence, where there are restrictions on what tourists can do. Contact member services for details.
Charges may apply to the following amenities and attractions.
Seasonal Calendar
Seasonal Calendar
Member Communications
Our dedicated team ensure you are kept abreast of important changes, exclusive Member specials, new properties and much more using a number of comprehensive tools including:
• Member Website: www.accorvacationclub.com.au
- Latest Member discounts, news, updates, offers and specials
- Member Events and Member Education Workshops
- Première Points Calculator and Seasonal Calendar
- Booking Windows and Comparison Calculators
- Home Club Property details and virtual tours
- Accor Vacation Club Travel by Flight Centre
- Interval International
- Amore Referrals Program and Membership Upgrades
- Surveys and Member publications
- Accor Hotels Select
- Accor Vacation Club Cruises
• Vacations Magazine Your biannual online Member-only publication, this keeps you up-to-date on what is happening in the Accor Vacation Club including property and destination features, travel specials, news, Member Benefits, upcoming property refurbishments, Member letters, photos and much more.
• eNewsflashes Sent via email to let Members know about breaking Club news, Member Events, Cruises, Member Education Workshops and other important information including new product announcements and resort updates.
• Accor Vacation Club Travel by Flight Centre Monthly emails to your inbox, presenting you with the latest travel specials, which include: Home Club bargains, Accor Hotel Hot Offers and the latest travel deals from Flight Centre.
• Member Workshops These are held throughout the year where Members get the chance to meet the Member Services team members and have some answers to frequently asked questions. Check out the Member Website for Workshop dates and event details.
1: My Account View and update your Member account details 2 : Availability Check property availability at any time
3 : Make a Reservation
Once you’ve confirmed there is availability, simply ‘Make a Reservation’ and then start planning your next holiday.
Accor Hotels Select - an exciting program proudly released by Accor Vacation Club in July 2012. Specifically created as an exclusive personal benefit for Accor Vacation Club Première Plus Members, to use Première Points to make reservations at a select group of Accor Hotels beyond the current Accor Vacation Club properties portfolio. The fundamental purpose of the Accor Hotels Select program is to enhance Member satisfaction whilst adding value to Club membership. For more information call Australia 1300 761 414 New Zealand 0800 761 414 Option 4
Amore
Accor Vacation Club Cruises - launched in November 2012, Accor Vacation Club Première Member’s are able to ‘Discover the World of Cruising’. Choosing from a huge range of local and international cruises, exotic ports and cruise destinations, experience the relaxation and luxury of a cruise. Accor Vacation Club Première Members use Première Points and Cash towards the price of the cruise.
For more information call Australia 1300 558 433 New Zealand 0800 558 433
Amore offers valued Accor Vacation Club Members a choice of benefits when referring friends and family who become active Club Members. Members are entitled to select from a number of fantastic Amore reward options select from either:- up to $500 credit applied to annual Home Club Fees, A-Gift 5 night holiday, $500 towards your Accor Vacation Club Cruises or $500 towards travel with Flight Centre.
For more information call Australia 1800 803 270 New Zealand 0800 001 707
Accor Vacation Club Travel by Flight Centre combines Australia’s largest travel agencies with personalised service delivered each day to our members. As an Accor Vacation Club Première Plus Member you will receive all Flight Centre’s regular benefits and in addition receive travel offers before they go on sale to the general public. Offering great discounts with flights, holiday packages, escorted tours, car hire and travel insurance. For more information call Australia 1800 708 090 New Zealand 0800 451 997
Interval Gold gives timeshare owners a wide range of benefits, including discounts at thousands of restaurants, hotels, retailers and attractions; access to round-the-clock concierge services; and additional exchange flexibility to trade timeshare weeks for cruises, golf and spa vacations and discounts on resort getaways.
In 2006 Interval International celebrated its 30th year leading the vacation ownership industry as the exchange company of quality and innovation, Interval has a global network of approximately 2,900 affiliated resorts in over 80 nations. Interval serves its developer clients and approximately 2 million member families, worldwide vacations owners, through 25 offices in 15 countries.
Europcar – is Europe’s largest car rental company and based in France. Internationally, Europcar rents vehicles in 143 countries at 2,825 locations utilising around 251,000 vehicles. Europcar is represented in Europe, Africa, the Middle East, the Indian Ocean region, Central and South America, Mexico, the Caribbean and the Asia-Pacific region.
For more information call Australia 1300 658 545 or New Zealand 0800 800 115
Accor Plus - whether travelling for business or pleasure, the Accor Plus card offers value you will not find anywhere else. This card is the perfect compliment to your Accor Vacation Club Membership, allowing you to enjoy up to 50% discount when dining at participating hotels and restaurants, one night’s complimentary accommodation that can be used at over 450 hotels across Asia Pacific, Exclusive Members Only special offers and a minimum 10% discount off the best rate of the date available to the general public for accommodation and lots more.
For more information call Australia 1300 363 637 New Zealand 0800 440 982
LE CLUB Accorhotels (rebranded from A-Club) Le Club Accorhotels is Accor’s global program that allows you to earn loyalty Le Club Accorhotels points when you stay at anyone of over 2,500 Sofital, Pullman MGallery, Grand Mercure, Novotel, Mercure and ibis hotels and resorts worldwide. Once you have accumulated 2,000 points you can redeem these points for Le Club Accorhotels reward hotel voucher to use towards your next stay. These voucher are valid 365 days and there are no black-out dates. Le Club points are not accumulated with bookings made with Première Points or Bonus Time and Super Savers cash bookings at Home Club Properties.
23 Club Properties
• The Sebel Palm Cove Coral Coast
• Coral Coast Resort Palm Cove
• Twin Waters Sunshine Coast
• The Sebel Noosa
• Legends Hotel Surfers Paradise
• Freshwater Point Resort Broadbeach
• Turtle Beach Resort Mermaid Beach
• Novotel Pacific Bay Resort
• Grand Mercure The Vintage
• The Sebel Darling Harbour The Pinnacle
• The Sebel Bowral Heritage Park
• Novotel Lake Crackenback Resort
• The Sebel Pinnacle Valley Resort
• The Sebel Creswick Forest Resort
• The Sebel Melbourne Flinders Lane
• The Links Lady Bay
• Grand Mercure Basildene Manor
• The Sebel Busselton
• The Sebel Swan Valley The Vines
• Grand Mercure Puka Park Resort
• Grand Mercure Oakridge Resort
• MGallery Hotel St Moritz
• Novotel Bali Nusa Dua
Our Point of Difference
Première Points are now deducted at time of booking!
Ideal if your Première Points are expiring!
Novotel Rotorua 14
• Hotel Mercure Bali Legian
• Novotel Cairns Oasis Resort
• Mercure Kingfisher Bay Resort
• Novotel Twin Waters Resort Hotel Rooms
• Grand Mercure Twin Waters Not Club Rooms
• Novotel Brisbane
• MGallery Fairmont Resort
• Mercure Sydney Potts Point
• Novotel Barossa Valley Resort • ibis Perth
• Mercure Broome
• Novotel Darwin Atrium • Pullman Auckland
Dua, Bali
Crackenback
Busselton
Bali
Accor Vacation Club Cruises
A whole new level of cruise savings, benefits and destinations available allowing Accor Vacation Club Première Plus Members to use Première Points AND Cash towards all the major cruise and river cruises companies not in the South Pacific but around the world!
A cruise holiday offers the perfect, hassle free relaxing break away, with so many onboard activities, onshore activities, dining options
and entertainment there is certainly something for everyone.
Choose from a huge range of local and international cruise ships, exotic ports and cruise destinations. Cruise Australia, Asia, Europe and the Americas with partners including Royal Caribbean International, Carnival, Celebrity Cruises, Cunard Line, Norwegian Cruise Line, P&O, Princess Cruises and Star Cruises.
AU 1300 558 433 or NZ 0800 558 433
www.accorvacationclubcruises.com.au
Now is the time to discover Amore. Exclusive to Members, Amore opens the door to a world of privileges and rewards. Refer your friends and family today!
Because when you refer friends and family who become active Members of Accor Vacation Club you will be eligible to receive either $500 cash towards your Club Fees, or a $500 Flight Centre Voucher, or $500 cash voucher towards Accor Vacation Club Cruise membership, or a A-Gift 5 Night Holiday at one of twenty destinations across the Asia Pacific Region. It’s so easy to do. And very rewarding!
*For more information go to: www.accorvacationclub.com.au
more because that’s what friends are for
Member Travel Benefits
Accor Vacation Club Travel by Flight Centre combines Australia’s largest travel agencies, with personalised service delivered each day to Members. As an Accor Vacation Club Première
Plus Member, you will receive all of Flight Centre’s regular benefits and in addition you will receive Member only travel offers and benefits including:
• Experienced consultants who value you as a member and understand the Accor Vacation Club
• Freecall AU and NZ Member telephone numbers and dedicated email travel address
Tours
• Coach tour discounts and member departures
• Last minute hot tour deals
Accommodation
• Book online last minute Australian accommodation deals through Quickbeds 24 hrs a day
• Access to discounted international and domestic accommodation across thousands of properties
Holiday Packages
• Special deals to popular destinations such as Fiji,Thailand, Bali, USA & Europe
• Packages with extras such as breakfast, transfers, day tours, onboard credits and spa treatments
Flights
• Access to the largest airfares network through the flight specialists
• Access to senior airfares on a range of flight routes
• Ability to book all domestic and international airline carriers
• Ability to search online for the latest deals from your most convenient departure airport
Car Hire
• Search and book online international car hire
• Competitive rates for domestic car hire
Travel Insurance
• Book online competitive comprehensive travel insurance with excellent coverage
• Specialists travel insurance for those with medical or other conditions
• Essentials insurance for the more budget conscious traveller Travel Services
• 24 hour international emergency customer assistance
• Money exchange, travel visas and airport transfers
• Flight Centre’s Lowest Airfare Guarantee
* Applies to genuine quotes from airlines and Australian registered businesses and websites for travel that originates/departs from Australia. Quote must be in writing and must be presented to us prior to booking. Fare must be available and able to be booked by the general public when you bring it to us. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Must be for the same dates and flight class. We will beat price by $1.00. For full terms and conditions see flightcentre.com.au. Flight Centre Limited (ABN 25 003 377 188) trading as Accor Vacation Club Travel by Flight Centre. Licence No. TAG262.
Australia: 1800 70 80 90
New Zealand: 0800 451 997
International: +61 7 3832 6477
Enjoy Even More
Interval benefits!
Why not upgrade to Interval
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
Enjoy Even More
Enjoy Even More
Why not upgrade to Interval
Why not upgrade to Interval Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
Enjoy Even More
Interval benefits!
Interval benefits!
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
Interval benefits!
Why not upgrade to Interval
Why not upgrade to
• Savings of up to 20 throughout Australi
• Dining and Leisure t discounts at additio
Inter val Platinum
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
• AU$/NZ$50 off all G
Interval
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
• Free Guest Certific
Why not upgrade to Interval Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
• Enjoy up to 50% off at more than 1,500 hotels, motels and resorts in Australia and New Zealand
• Platinum Escapes —
Why not upgrade to Interval
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
• Enjoy up to 50% off at more than 1,500 hotels, motels and resorts in Australia and New Zealand
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
• Savings of up to 20% off at a range of restaurants throughout Australia and New Zealand
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before.
• Savings of up to 20% off at a range of restaurants throughout Australia and New Zealand
• Priority Getaway Vi
• Enjoy up to 50% off at more than 1,500 hotels, motels and resorts in Australia and New Zealand
• Priority Pass Airport
• Dining and Leisure tear-out vouchers for substantial discounts at additional restaurants and leisure attractions
• Savings of up to 20% off at a range of restaurants throughout Australia and New Zealand
Interval Platinum members also receive:
• Dining and Leisure tear-out vouchers for substantial discounts at additional restaurants and leisure attractions
• AU$/NZ$50 off all Getaway bookings
For more information o call an Interval Internat
Interval Platinum members also receive:
• Free Guest Certificates (an AU$/NZ$59 value)
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
• Enjoy up to 50% off at more than 1,500 hotels, motels d t i A t li d N Z l d
• Dining and Leisure tear-out vouchers for substantial discounts at additional restaurants and leisure attractions
Interval Platinum members also receive:
• AU$/NZ$50 off all Getaway bookings
• Platinum Escapes — at greatly reduced prices
• Priority Getaway Viewing
Interval Platinum includes all of our amazing Interval Gold benefits, including Hotel, Dining and Leisure Discounts.
• Free Guest Certificates (an AU$/NZ$59 value)
• Priority Pass Airport Lounge membership (a US$99 value)
• Platinum Escapes — at greatly reduced prices
• Priority Getaway Viewing
• Enjoy up to 50% off at more than 1,500 hotels, motels and resorts in Australia and New Zealand
• Enjoy up to 50% off at more than 1,500 hotels, motels and resorts in Australia and New Zealand
• Savings of up to 20% off at a range of restaurants throughout Australia and New Zealand
• AU$/NZ$50 off all Getaway bookings
• Free Guest Certificates (an AU$/NZ$59 value)
• Priority Getaway Viewing
New
Zealan
• Priority Pass Airport Lounge membership (a US$99 value)
Australia — 0011 800 4683 7825
• Savings of up to 20% off at a range of restaurants throughout Australia and New Zealand
• Platinum Escapes — at greatly reduced prices
For more information on upgrading your membership please call an Interval International® Vacation Counsellor toll-free.
• Dining and Leisure tear-out vouchers for substantial discounts at additional restaurants and leisure attractions
Australia — 0011 800 4683 7825
Interval Platinum members also receive:
• Priority Pass Airport Lounge membership (a US$99 value)
New Zealand — 00 800 4683 7825
• Dining and Leisure tear-out vouchers for substantial discounts at additional restaurants and leisure attractions
New Zealand — 00 800 4683 7825
• AU$/NZ$50 off all Getaway bookings
For more information on upgrading your membership please call an Interval International® Vacation Counsellor toll-free.
Interval Platinum members also receive:
• Free Guest Certificates (an AU$/NZ$59 value)
• AU$/NZ$50 off all Getaway bookings
• Priority Getaway Viewing
Alternatively, you can al upgrade or for more info
Alternatively, you can also visit our website IntervalWorld.com to upgrade or for more information.
Interval
Platinum ha
Alternatively, you can also visit our website IntervalWorld.com to upgrade or for more information.
• Platinum Escapes at greatly reduced prices
• Free Guest Certificates (an AU$/NZ$59 value)
• Platinum Escapes at greatly reduced prices
• Priority Getaway Viewing
Interval Platinum has so much to offer, so take the leap!
• Priority Pass Airport Lounge membership (a US$99 value)
For more information on upgrading your membership please call an Interval International® Vacation Counsellor toll-free FIND US ON
Interval Platinum has so much to offer, so take the leap!
• Priority Pass Airport Lounge membership (a US$99 value)
For more information on upgrading your membership please call an Interval International® Vacation Counsellor toll-free.
For more information on upgrading your membership please call an Interval International® Vacation Counsellor toll-free.
Alternatively, you can also visit our website IntervalWorld.com to upgrade or for more information.
Platinum, our most prestigious level of membership, and experience more exceptional perks and privileges than ever before. Australia —
FIND US ON
Interval International
Accor Vacation Club’s affiliation with Interval International gives Members access to nearly 2,900 additional hotels and resorts in 80 nations around the world.
For the period of their membership with Interval International, Accor Vacation Club Members have access to this range of accommodation using Première Points, a cleaning fee and an exchange fee.
Ongoing membership in Interval International is optional, with annual membership fees applying following the 12 month complimentary period provided to Première Plus Members.
How to Book your Interval International Holiday
Step One Browse Interval International’s current collection of properties in their Resort Directory or online at www. intervalworld.com. To achieve optimal availability be flexible and book well in advance of your desired checkin date, select a minimum of three different resorts and one travel date, or one resort and three travel dates. Note: Reservation requests for 7 night stays may be placed up to 24 months in advance of travel.
Step Two Decide on the size of the apartment you require. Refer to the Interval International points chart to determine the amount of Première Points required for your stay. The amount of points required will vary depending on the time of year (which is identified in the Travel Demand Index), size of apartment and destination.
Step Three Ensure you have your Interval member number and your Credit Card details (for the exchange fee) when you call: AUS 0011 800 4683 7825 NZ 00 800 4683 7825
Step Four If your holiday choice is available when you call it will be confirmed immediately. If your holiday choice is unavailable your request will be ‘wait listed’. There is a fee for this, which is fully refundable if no matches become available. The search for your request continues on a daily basis, and if an exact match does not become available you will be offered alternative destinations and/ or travel dates. The key to securing Interval International accommodation is flexibility with your travel dates and desired destinations.
Ensure you have your Interval International membership card and confirmation letter when you check-in.
Exchange Fee The current exchange fees are AU$134/NZ$144 for a domestic exchange, AU$204/NZ$209 for an international exchange and if required, an additional $49 for a guest certificate (exchange fee currency based on country of residence). If you are paying by Credit Card, some cards other than Visa or MasterCard charge an additional fee ranging from $2.50 to $15.
Cancellation Information If you cancel your exchange the following applies:
• 60 Days+ Prior To Check-In: Exchange fee is forfeited. Interval replacement certificate provided with equivalent value of the week cancelled. Certificate is valid for 12 months from date of cancellation. An exchange fee is required upon redemption of the certificate.
• 14 to 59 Days Prior to Check-In: Exchange fee is forfeited. Interval replacement certificate provided for a Flexchange week. Certificate is valid for 12 months from the date of cancellation. An exchange fee is required upon redemption of the certificate.
• 7 to 13 Days Prior to Check-In: Exchange fee is forfeited. Interval replacement certificate provided but limited to 30-day viewing in advance of travel date. Certificate is valid for 12 months from
date of cancellation. An exchange fee is required upon redemption of the certificate.
• 6 Days and Less Prior to Check-In: Exchange fee is forfeited. No replacement certificate is provided.
Note that the above applies to Exchanges only. All Getaway confirmations are final and are non-refundable.
Additional Interval International Accommodation In addition to the ability to use Première Points to secure exchange weeks around the world, Interval International offers a range of other special accommodation options:
• Getaways* are one of the most popular benefits of Interval international membership offering tremendous value . The affordable prices are likely to be cheaper for the entire week in resort accommodation than that of a few nights in hotel accommodation.
Availability can appear anywhere from 24 hours to a year ahead at destinations scattered worldwide. Whether wanting to lounge on a beach in Thailand , take in the history of Europe or experience North America there could be a getaway just perfect for you. Interval gold members also receive an additional $25 of getaways.
To find out what is available just click the link to Interval International from your member website and then log into Interval world.
• Flexchange Holidays* are weeks that occasionally become available at Interval properties around the world. Subject to availability, they can be for any size unit anywhere in the world, are only available in one week increments, can be booked within 59 days or less from the date of travel, and use between 1,050 and 5,400 Première Points plus the applicable Interval International Exchange Fee.
new experience Perpare for a
More Destinations
Round the corner and across the Asia Pacific, Accor Plus has over 560 accommodation options in the most sought after locations.
More Styles
From business to pleasure, from budget hotel to holiday apartment to luxury resort, Accor Plus can meet your every need.
More Sensations
With Accor Plus, you can halve the bill at over 800 hotel and resort restaurants. Plus enjoy discounts at 300 bars.
More Experiences
From dining with winemakers to diving with dolphins, Accor Plus offers Partner savings on endless experiences.
More Nights
Whether you use it to extend a stay or on its own, Accor Plus members receive one complimentary night in an Accor hotel every year.
More New
Accor Plus is constantly expanding its range of incredible destinations, hotels and experiences.
Now you can easily manage your account and bookings directly by visiting Accorhotels.com
Le Club Accorhotels is Accor’s global program that allows you to earn loyalty Le Club Accorhotels points when you stay at any one of over 2,700 Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Mercure, ibis ibis Styles or ibis Budget hotels and resorts worldwide.
Unlike other loyalty programs, it’s easy to earn and redeem your Le Club Accorhotels points. Quite simply, for every Euro spent# on accommodation booked via the Accor website, through Accor Reservations, or in-person at an Accor property, you will earn either 1 or 2 points depending on the brand.
Once you have accumulated 2,000 points you can redeem these points for Le Club Accorhotels rewards hotel vouchers to use towards your next stay. These vouchers are valid 365 days a year and there are no black-out dates!
Le Club Accorhotels points are valid for life as long as you stay one night a year in a participating hotel as an Le Club Accorhotels member.
Le Club Accorhotels is entirely web-based, which means you can manage your account, view your stay history and order Le Club Accorhotels rewards hotel vouchers online.
Please note that Le Club Accorhotels points are not accumulated with bookings made with Première Points, or Bonus Time and Super Savers cash bookings at Home Club Properties made with Member Reservations.
# Converted from your local currency.
Le Club Accorhotels Facts at a Glance:
• Le Club Accorhotels works alongside your Member’s exclusive10% discount off Accor accommodation in the Asia Pacific.
• Earn Le Club Accorhotels points at over 2,700 participating Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Mercure, ibis and all seasons hotels and resorts worldwide for qualified reservations.
• Le Club Accorhotels points never expire, provided you stay one night a year as an Le Club Accorhotels member.
• Rewards are based on 1 Euro = 2 Le Club Accorhotels points at Sofitel, Pullman, MGallery, Grand Mercure, Novotel and Mercure hotels (Silver members earn 3 Le Club Accorhotels points).
• Rewards are based on 1 Euro = 1 Point at ibis and all seasons hotels
• When payment is made in your local currency (eg: AUD) it will be converted into Euros for calculation of Le Club Accorhotels points.
• Le Club Accorhotels points are not awarded for Première Points bookings, or cash bookings made with Member Bonus Time or Member Super Savers.
Benefits of Membership Overview
All Accor Vacation Club Members have access to Home Club properties throughout the Asia Pacific. Première Plus Members have access to additional holiday benefits, including discounted accommodation with Accor properties, and preferred Member rates with Accor Vacation Club Travel by Flight Centre. Here’s a brief overview of benefits, with full details listed throughout this Guide.
Première Plus Members
If you have joined Accor Vacation Club as a Première Plus Member, you are currently entitled to enjoy a range of additional benefits** including:
Home Club Properties Located in many of the Asia Pacific’s most popular holiday spots these properties have been selected to provide a unique range of destination experiences: from beach holiday apartments to ski field chalets, to first class hotels in cosmopolitan cities. Première Points chart, seasonal calendar and property overviews are listed in this Holiday Booklet. Regular updates can be found on the Member website: www.accorvacationclub.com.au
Member Bonus Time Unused or cancelled accommodation at Home Club Properties can be accessed at short-term notice at a discounted dollar rate, without using Première Points.
Interval International Members have access to over 2,900 additional hotels and resorts around the world through membership of the timeshare exchange company Interval International. Explore the USA, Canada, the Caribbean, Central America, South America, Great Britain, Ireland, Western Europe, Canary Islands, the Mediterranean, Scandinavia, Finland, the Middle East, Africa, Asia, the South Pacific, Australia and New Zealand.
Europcar Receive 10% off the promotional rate of the day with Europcar within Australia and New Zealand. Enrol in the Europcar Privilege Program to receive express reservation and pick up. To book call Europcar on AUS 1300 659 545 or NZ 0800 800 115 (quote code AC4501001).
Le Club Accorhotels is Accor’s global loyalty rewards program. Members can earn Le Club Accorhotels reward points when they stay at participating Accor properties (using cash)* - even in conjunction with the 10% accommodation discount that Première Plus Members receive.
Accor Hotels Select Our point of difference, the Accor Hotels Select program gives our Première Plus Members access to use their points to make reservations at a select group of Accor Hotels, beyond the current Accor Vacation Club properties portfolio across Australia and New Zealand.
Accor Vacation Club Travel by Flight Centre These services are designed especially to assist Première Plus Members with all travel requirements, from cruises to car hire, travel insurance and airfares, as well as providing a range of savings and Preferred Member Rates. An overview of Accor Vacation Club Travel by Flight Centre is on page 102.
Accor Accommodation 10% Discount off the best available unrestricted rate of the day for accommodation at Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Mercure, ibis, ibis styles and ibis budget hotels across the Asia Pacific without using any of their Première Points.
Contact Details
Important phone numbers, fax numbers, e-mail addresses and websites are listed on the back cover of this document, and also in your secure website: www.accorvacationclub.com.au
Reservation Prioritisation
All reservation requests are prioritised in the following order:
1. Online reservations – available from midnight
2. Phone calls
3. Emails
4. Letters these have a two business day 5. Faxes
*Le Club Accorhotels reward points are not awarded for Première Points bookings, or cash bookings made with Member Bonus Time or Member Super Savers.
**Additional benefits are subject to change.
#Conditions apply.
Première Points
Première Points are the ‘currency’ which Accor Vacation Club Members use to secure accommodation to holiday at Home Club Properties and through Interval International.
Your Première Points allocation lasts more than a year, allowing you to ‘save’ your points into the next year. Bronze, Silver, and Gold Members have 24 months from their Anniversary Date to use their Première Points, while Platinum, Traveller and Corporate Members have 27 months.
Your Première Points Anniversary Date Each year on the Anniversary Date of your Membership for the life of your Membership, the Club will credit you with your Entitlement of Annual Première Points.
Your Anniversary Date is the first day of the month following the actual month that full payment is received for your Membership, and can be found on your Membership Certificate and Card.
Borrowing Première Points If you don’t have enough points for your desired holiday accommodation, you can Borrow Première Points from your next Membership Year to make up the difference.
e.g. A Silver Member with 3,000 points in their 2011 account, requires 4,000 points for their desired 2011 holiday. They can Borrow 1,000 points from their 2012 points allocation to cover the difference.
All you need to do is make sure your annual Club Fees for your current Membership Year, and the estimated annual Club Fee for the following Membership Year, are paid in full in order to Borrow Première Points.
Extending Your Première Points If you are unable to use your Première Points before they expire, you can save them for up to an additional two years by depositing them into Interval International for the period of your membership with II. Deposited Première Points can only be used for Interval International exchanges. You can:
The Home Club
• deposit any amount of Première Points at any time - there is no minimum deposit (this allows you to draw down on the point value for a booking when your exchange is confirmed);
• combine separate deposits to form the one exchange;
• use leftover points towards another holiday.
Once your exchange is confirmed the cleaning fee relevant to your booking with be payable.
Remember, deposited points expire 2 years from the date of deposit. You need to book and travel by the expiry date to use deposited points.
To deposit your Première Points into Interval International please call Member Services.
Upgrading Première Points Alternatively, if you find that your holidaying needs have changed and you require longer or more frequent holidays than your points currently allow, you have the option to Upgrade to a higher level of Membership.
Bronze, Silver and Gold Members must purchase sufficient additional points to Upgrade to the next level of Membership, while Platinum, Traveller and Corporate Members may purchase in increments of 1,000 points.
Pooling Première Points Pooling allows you to take holidays with family and friends who are also Members. By Pooling Première Points you can combine your entitlements to book accommodation at the same time, allowing for more spacious accommodation and/or longer vacations.
Your Home Club Property
To secure accommodation at Home Club Property, simply redeem Première Points from your account. The number of Première Points needed will depend upon the location of the property, the season, and the size of the apartment you require.
How To Book Your Home Club Property Holiday Over The Phone.
Step One Browse through this booklet, or view properties online at www.accorvacationclub.com.au
Step Two Decide on the size of the apartment you require, whether studio, or one, two or three bedroom. Remember that different size apartments have different allowances for the total number of guests permitted to stay.
Step Three Choose the dates you would like to take your holiday. Optimise your chances of availability by being flexible, allowing for alternative dates should your first choice be unavailable.
Step Four To determine how many Première Points you require, refer to the Points Chart and Seasonal Calendar on pages 102-103, or log on to the Member website and use your handy automatic Points Calculator.
Step Five When you are ready to book, ensure you have your Accor Vacation Club Membership number handy, then contact Member Services to place your request (press option 1 for reservations when calling).
AUS 1300 76 14 14
NZ 0800 76 14 14
Email msreservations@accorvacationclub.com.au
Website www.accorvacationclub.com.au
All reservations are subject to availability.
You will receive a response to your request within 48 hours. When your booking has been confirmed, the Reservations department or online reservations website portal will send you a letter/email of confirmation, and the relevant number of Première Points will be deducted from your Membership Account.
Remember to take your confirmation letter/email and Membership Card with you for check-in.
Booking Windows
Booking Windows assist in optimising the reservation process allowing longer stay holidays to be booked earlier than short stays, and to balance the availability of weekend stays with weekday stays.
• 1 Week or More Reservations (7 or more consecutive nights) Platinum, Traveller and Corporate Members can book 12 months or less prior to their Check-in Date; Gold Members 11 months or less prior to their Check-in Date; and Bronze and Silver Members 10 months or less prior to their Check-in Date.
• 2 to 6 Night Reservations Book 6 months or less before your desired Check-in Date. Bookings that include a Friday and/or Saturday night must be part of a minimum 4 night consecutive stay. Friday and Saturday nights can only be taken as part of a 2 night stay if booked 45 days or less before the Check-in Date.
• Single Night Reservations Book 30 days or less prior to Checkin Date.
Bonus Time Accommodation is unused or cancelled accommodation available from time to time in Home Club Properties that enables Members to enjoy extra holiday time at a discounted dollar rate, without using Première Points.
Bonus Time is charged at AU16 cents per point / NZ19 cents per point / US16 cents per point (inc. GST), however, minimum charges apply (in currency of destination):
These Conditions apply to Bonus Time usage:
• Members must pay by credit card at the time of booking, and bookings cannot be altered or refunded.
• Bonus Time is limited to a minimum of 2 nights and a maximum of 4 nights.
• One Bonus Time reservation per Membership may be held at a time.
• Members may book one apartment per reservation unless it is deemed that the family requires 2 apartments to be accommodated.
• Bonus Time may be reserved 14 days or less prior to check-in.
• If a Member is booking Bonus Time for a guest, the reservation can be made 5 days or less prior to check-in.
For Bonus Time Accommodation bookings and enquiries please contact Member Services.
Cancellations and Amendments
Cancellation and/or amendments will incur a fee and/or a deduction of Première Points, depending when your reservation is cancelled:
• All cancellations will incur a $55 fee.
• Cancel 0 to 7 days prior to check-in / 100% loss of points and $55 fee
• Cancel 8 to 90 days prior to check-in / 50% loss of points and $55 fee
• Cancel 91+ days prior to check-in / No Points loss but a $55 fee
Cleaning Fees As part of your Membership you are allocated cleaning entitlements each year. Bronze, Silver, Gold and Platinum Members have a yearly entitlement of two cleans; Traveller have four and Corporate Members receive eight.
Your entitlement covers one standard clean for each accommodation use (up to a maximum of 7 nights) during your Membership Year for Home Club Property, Inter-Club Property and Interval International exchanges. You can also carry over unused cleaning entitlements to your next Membership Year (cleans expire when points expire).
Additional weekly cleans are available at the following prices: Studio $85, One Bedroom $130, Two Bedroom $180, and Three Bedroom $230 (all prices in currency of destination). If you require daily cleans please contact the resort or hotel reception for pricing details.
Annual Club Fee As a Member you contribute to the ongoing costs of running your Home Club every year with the two key components of this fee covering:
• The ongoing expenses of maintaining Home Club Property in top condition, so you and other Members can enjoy quality facilities in years to come; as well as covering rates, insurances, body corporate, resort facility fees, repairs, utilities and a capital replacement reserve.
• The costs of maintaining Member Services, Reservation facilities, Member Relations, compliance costs, creation of Club magazines and newsletters, enhancement and maintenance of the Club website to keep you up-to-date.
The Home Club prepares an annual budget itemising all anticipated costs. The total Annual Home Club Budget is divided by the total amount of Première Points Entitlements issued which results in your Home Club Fee per Première Point. The budget and the basis
of calculation is distributed to all Members annually ensuring you are aware of exactly how the annual Home Club Fee has been determined.
All Home Club Fees must be paid in order for you to use your Membership. If you are booking a holiday for the year ahead, you will be charged an estimated annual Home Club Fee for the following year.
Amore
Amore offers valued Accor Vacation Club Members a fantastic choice of Amore reward options when you refer friends and family who become active Club Members.
Exclusive to Members, Amore opens the door to a world of privileges and rewards.
Amore is all about you, your family, and your friends!
To take advantage of the opportunity to receive Amore rewards, simply introduce friends or family to the Club who you think would be interested in the benefits of becoming an Accor Vacation Club Member.
Phone AUS 1800 80 32 70
NZ 0508 01 68 68
Email referrals@accorvacationclub.com.au
Web www.accorvacationclub.com.au
Mail Amore Team, PO Box 3755, Robina Town Centre, QLD 4230
NEED MORE POINTS?
Want to take more holidays? Have you considered upgrading your membership?
• Want longer more frequent holidays
• Use your membership entitlements as a gift for family or friends
• Enjoy an extra special weekend away
• Extend your holiday time
• Book a larger apartment
Call our friendly team today for more information on Phone AUS 1800 007 118 NZ 0800 001 707
Please make sure you have your Membership number handy.
The Home Club
Member Testimonials
Three of my sons and I have just returned home from a couple of nights at Pinnacle Valley Resort in Victoria, and I wanted to let you know how fantastic it was. As soon as we got there I was kicking myself for not booking a longer stay!
The boys were busy the whole time with mini golf, tennis, spas, saunas, swimming, biking and… the big hit, the gym. This time we didn’t go horse riding but next time we will when our fourth son joins us.
One highlight was early the first morning when I quietly snuck out onto the balcony and was delighted by the sight of five rosella’s who sat on the railings with me for ages. I couldn’t believe how lucky I was to see them up so close - it’s a memory I’ll take with me forever.
I’m really appreciative of the way the Accor Vacation Club resorts are organised, where so many of the activities are free. As a single parent (well…as a parent full stop!) expenses are definitely something I have to keep an eye on, and I love being able to go on holidays in luxurious surroundings without having to fork out for expensive food and tennis racket hire etc!
We’ll definitely be returning!
Lisa Glanville
We have just returned from another fabulous holiday, this time on the Gold Coast where we stayed at Legends Hotel. Having used all our points this year it was great to be able to borrow from next year’s allocation to allow us to choose a time and location that suited us. Staying right in the heart of Surfers Paradise was great and the hotel staff were fantastic. At the airport we picked up a van from Europcar which made getting around easy when we ventured further than the beach or shops!
Wayne, Sue, Jason and Samantha
My wife and I have been Members for four years and in that time we have been to St Moritz Hotel Queenstown in New Zealand, Twin Waters Sunshine Coast in Queensland, Grand Mercure Melbourne, Grand Mercure Pinnacle Valley Resort in Merrijig and Grand Mercure Forest Resort in Creswick, Victoria. We have just booked two weeks at Coral Coast Palm Cove and can’t wait to get there on our first holiday with our baby girl Tameka who will be two years old. I must say that all the staff at the hotels have been great and it’s a credit to the organisation. It was the best investment we have made and I recommend it to my friends. One day I will take them away and let them experience the lifestyle we enjoy. To all Members, Happy Holidays!
Simone and David Haggett
We have just returned from a fabulous weekend with our son, daughter-in-law and granddaughters at Grand Mercure The Vintage in the Hunter Valley. Wow, what a great resort! Once again our decision to become Accor Vacation Club Members has been justified. The 2 bedroom apartment was wonderful, great views over the golf course and our granddaughters were so excited when they spotted the kangaroos peacefully grazing just across from our apartment. Well done, Accor Vacation Club again!!
Peter & Julie Simon
On 5 and 6 of September I was lucky enough to have stayed at the Grand Mercure Melbourne on Flinders Street Melbourne. I booked the accommodation on bonus time and paid a grand total of around $156.00 for one bedroom apartment for my sister, father and myself. We had made the last minute booking to attend the filming of ‘Deal or No Deal’. We were very excited. This was the second time I had stayed at this Grand Mercure. On arrival the wonderful front desk people booked the taxi for the following day and an early breakfast (which was unbelievable) and handed me the room 10 - the top floor. Then when I arrived in front of the door 1009 The Chairman’s Suite, I declared to my sister and father that we must have the wrong room, having stayed here before I knew what I was going into, The Best Room in the Hotel! It was not a mistake, my family was very impressed. I want to say a BIG THANK YOU. What a fantastic club to offer you deals like this one. By the way we didn’t win anything by the journey was fantastic and a memorable one.
Maria Palamara
We stayed at the Pinnacle Apartments in Melbourne for a few nights to see friends on our way to Africa. The room was great and the staff friendly and helpful. We even managed to include the Friday members ‘drinkies’ session which enabled us to meet other members and swap yarns about other resorts. The locality was perfectly central and close to museums, galleries, shopping and transport. A car was never necessary and the nearby dining options numerous.
PS. There is a bookshop a few doors up Flinders Lane that is a ‘big boys’ treasure house!
Ian Foster
Dave and I had a wonderful stay at Basildene Manor at the beginning of November. The staff go out of their way to ensure you have a great stay and are great at recommending restaurants and places to go. As we had been told, the Conservatory breakfast is superb and leaves one spoilt for choices. We took part in the murder/mystery night and had four hours of good fun with six other fellow guests. Part of the night’s attraction was the meal and beverages which all aided in a good time. The antipasto platter to start was fantastic and by far the best antipasto plate I have ever had.
While there we visited the Wardan Aboriginal Centre and spent 2 hours on a really interesting walk around the bush learning how the aborigines use plants and trees for food and medicines. The Lake Caves were fantastic and worth the 300 steps down and up again.
Can’t wait until our next experience.
Pauline Ereckson
Important Contacts
Member Services Monday to Friday 8:30am to 6:30pm AEST excluding National Public Holidays Saturday 9:00am to 5:00pm AEST excluding National Public Holidays Level 2, 14 Edgewater Court, Robina QLD 4226 PO Box 3755, Robina Town Centre, QLD 4230 www.members.accorvacationclub.com.au
TOLL FREE
Telephone AUS 1300 76 14 14
Telephone NZ 0800 76 14 14
Telephone International +61 7 5595 3290
Member Reservations msreservations@accorvacationclub.com.au
Member Services info@accorvacationclub.com.au
Member Education workshops@accorvacationclub.com.au
Facsimile AUS 1300 76 17 17
Facsimile International +61 7 5595 3281
Accor Vacation Club Cruises Monday to Friday 7:30am to 6:00pm AEST excluding National Public Holidays Saturday 7:30am to 2:00pm AEST excluding National Public Holidays www.accorvacationclubcruises.com.au
TOLL FREE
Telephone AUS 1300 558 433
Telephone NZ 0800 558 433
Amore Referral Program
Telephone AUS 1800 80 32 70
Telephone NZ 0800 001 707
Email referrals@accorvacationclub.com.au
Membership Upgrades Monday to Friday 8:30am to 5:00pm, excluding National Public Holidays
Telephone AUS 1800 00 71 18
Telephone NZ 0800 001 707
Facsimile +61 7 5501 7351
Email upgrades@accorvacationclub.com.au
Accor Vacation Club Travel by Flight Centre Monday to Friday 8.30am to 5.00pm (AEST) By appointment only Saturdays 8.30am to 5.00pm (AEST) By appointment only
