I hope the first half of 2013 has been as busy and rewarding for you as the one we have had at Accor Vacation Club.
We continue on with the most extensive resort refurbishment programs in the history of the Club. To date we have completed seven resorts to what I believe sets new standards in the vacation ownership business in the Pacific region. I would like to thank all of you who have provided me with the wonderful feedback that has been most encouraging.
One of the most positive feedback highlights of the first half of this year was Grand Mercure Pinnacle Apartments-Sydney who post refurbishment lived up to its name ‘Pinnacle’ by achieving number one position from 124 properties in its category on Tripadvisor, one of the hotel industry’s most respected travel websites.
During the rest of the year we will commence and complete full refurbishments of two of our largest resorts in our Club portfolio, Grand Mercure Busselton and Grand Mercure Puka Park Lodge. The design and quality of both projects are to the highest standards and you will receive a full update as and when the projects are complete.
Due to the high quality level of our refurbishment program we will be embarking on rebranding most of our properties by year end, including a number of our Grand Mercure resorts which will soon be rebranded ‘The Sebel’.
It’s an exciting time for the Club being associated with such an iconic brand. The Sebel brand has recently been acquired by Accor but was created in 1963 with the opening of a hotel you may be very familiar with, the Sebel Townhouse in Sydney. In its heyday it was without question the ‘place to be’ hosting guests such as Michael Jackson and Elton John to name but a few.
It is the original foundations of this establishment that have paved the way for a new era of the Sebel, which combines the innovative concept of serviced apartments with the traditional values that earned the hotel the respected reputation that it still holds today. The Sebel became a brand known for unrivalled quality, infallible service and staff who were like old friends! We at Accor Vacation Club are obviously overjoyed to be associated with a brand that I have no doubt will be positioned as the Premiere apartment accommodation provider within our region.
Further news on rebranding and in celebration of their uniqueness, both Grand Mercure Basildene Manor and Grand Mercure Puka Park Lodge will join shortly the ‘MGallery’ collection of unique hotels of remarkable character.
It would be remiss of me not to recognize the hard work and dedication of our resort and refurbishment teams whose tireless effort in improving the quality of resort and guest experience have resulted in these exciting events.
On the topic of hard work and exciting events, there continues to be a lot going on in your Member Service Department. One of the major highlights to report on this year is the incredible response and attendance at our Member workshops. In the past 6 months the travelling road-show has visited Cairns, Gold Coast, Sydney, Melbourne, Canberra and Adelaide with over 3000 Members attending these fun-filled, informative events. Watch out for announcements for an event coming near you soon.
Accor Hotels Select continues to introduce new properties to the program with a total of 16 hotels currently available for Première Plus Members to choose from. Our first Asia property the Pullman Phuket Arcadia in Thailand has recently been added with the initial feedback on the resort being exceptional.
Accor Vacation Club Cruises continues to keep your Member Service Team very busy with the last few months recording record bookings. Our fortnightly cruise specials have proven to be very successful due to the wide selection and great prices on offer. From mystery local cruises to luxury trips aboard the QE2 it is easy to see why this Première Plus Member program has been so well received.
What has also become very popular is the ever growing number of personal Member benefits you can receive by just presenting your Membership card at a number of establishments we have selected to offer great value to you while on holiday or at home. You can find out more in this issue on pages 18 to 21.
Our latest Member benefit with Air Asia offering some great discounts has already in its first month been widely enjoyed by Première Plus Members and their families. Bookings can be made using an exclusive link via our Member website.
I hope you enjoy reading in this edition about your Club and the many new ways you can enjoy using your Membership. We are already working on other fabulous new benefits which I look forward to updating you on in the next addition of your Vacations magazine.
In the meantime, wishing you and your family, happy holidays.
Craig Wood Chief Executive Officer Accor Vacation
Club
the team
Editor: Karen Pearson
Member Services General Manger
Design: Troy Davanzo
Studio Communications Manager
Marina Lock
Graphic Designer
Articles: A special thanks to Scott, Sandy, Michael and Robert for their articles on Cruises.
Accor Hotels Select was introduced in July 2012 and is available for our Première Plus Members. It continues to be a huge success with Première Plus Members, there have now been over 2,500 reservations!
The program commenced with 7 Accor properties and has increased to an amazing 16 exciting destinations located throughout Australia, New Zealand and with the recent introduction to our new property Hotel Pullman Phuket Arcadia Naithon Beach - Thailand.
If you are unfamiliar with the program here are a few points to remember
• Première Points are used towards your reservation
• Première Points are deducted at the time of reservation from the oldest point allocation
•
•
•
What does this mean? When placing a reservation the check-in date can be after your points have expired, this only applies for Accor Hotels Select.
• Bookings can be made up to 90 days in advance
• Once a booking has been confirmed no changes can be made to the booking and cancellations will result in loss of points and booking fee
• Only one Accor Hotels Select booking can be held per Membership at any one time
• Minimum and maximum length of stay will vary with each property
• No cleans required
• A Booking Fee per room applies at time of reservation which is non-refundable.
$19.95* Australia and New Zealand properties
$49.95* Thailand property
*Currency in Australian Dollars
21 Club Properties
• Coral Coast Palm Cove, Palm Cove
• Twin Waters Sunshine Coast Sunshine Coast
• Legends Hotel Surfers Paradise Surfers Paradise
• Freshwater Point Resort Broadbeach
• Turtle Beach Resort Mermaid Beach
• Novotel Pacific Bay Resort Coffs Harbour
• Grand Mercure The Vintage Hunter Valley
• Grand Mercure Pinnacle Sydney
• Grand Mercure Bowral Bowral
• Novotel Lake Crackenback Resort Crackenback
• Grand Mercure Pinnacle Valley Resort Merrijig
• Grand Mercure Forest Resort Creswick
• Grand Mercure Melbourne Melbourne
• Grand Mercure The Links Normanville
• Grand Mercure Basildene Manor Margaret River
• Grand Mercure Busselton Busselton
• Grand Mercure The Vines Perth
• Grand Mercure Puka Park Resort Coromandel Peninsula
• Grand Mercure Oakridge Resort Wanaka
• MGallery Hotel St Moritz Queenstown Queenstown
• Novotel Bali Nusa Dua Indonesia
16 Current AHS Properties
• Mercure Kingfisher Bay Resort Fraser Island
• Freshwater Point Resort Broadbeach Gold Coast Not Club Rooms
• Novotel Twin Waters Resort Sunshine Coast Hotel Rooms
• Grand Mercure Twin Waters Sunshine Coast Not Club Rooms
• Mercure Sydney Potts Point Sydney
• ibis Perth Perth
• Novotel Brisbane Brisbane
• Mercure Brisbane Brisbane
• Mercure Broome Broome
• Novotel Cairns Oasis Resort Cairns
• Novotel Barossa Valley Resort Barossa Valley
• MGallery Fairmont Resort Blue Mountains
• Pullman Auckland Auckland
• Novotel Rotorua Lake Rotorua
• ibis Rotorua Lake Rotorua
• Hotel Pullman Phuket Arcadia Naithon Beach Thailand
Hotel Pullman Phuket Arcadia Naithon Beach Thailand
Our Point of Difference
Première Points are now deducted at time of booking!
Ideal if your Première Points are expiring!
Mercure Kingfisher Bay Resort Fraser Island
A base for exploration or a quiet getaway with loved ones, discover World Heritage listed Fraser Island with Mercure Kingfisher Bay Resort.
A short 4hr drive or 1 hour flight from Brisbane transports you to an island nestled perfectly at the start of the Great Barrier Reef.
Mercure Broome Western Australia
Located on beautiful Roebuck Bay, positioned in tropical gardens and set between red desert and azure sea. Only 1km from the town centre, the recently refurbished Mercure Broom includes a restaurant, two bars and a swimming pool in a truly breathtaking setting. Perfect for relaxation or adventure.
NEW NEW HOT
Hotel Pullman Phuket Arcadia Naithon Beach
Perched on the headland overlooking the crystal water of the Andaman sea, Pullman Phuket Arcadia Naithon Beach Resort is complimented by 3 eateries including an Italian restaurant and deli for a casual treat.
Cruise the Americas Cruise the Americas
Ship Ahoy!! I’m back again to share some of my favourite cruise voyages that set sail on the much-loved itineraries around the Americas. I’m what they call a multi-cruiser, one who takes at least one cruise a year – I feel so fortunate, having cruised over 20 years now! But remember, everyone including me was a first-time cruiser at some point, and let me tell you (if you don’t already know), take just one cruise and you’ll be hooked!!! As I showcase some of my favourite Americas itineraries I’ll be throwing in some of my “fav” not-to-be-missed, sight-seeing/sight-tasting tips along the way! Are you ready to set sail on my voyage around the Americas?! Then let’s go – “Bon Voyage!”
Wow the Americas! It’s a huge swath of territory (about 1/3 of the planet!) and reaches out from the top of North America and Alaska all the way down through Canada, the United States, Mexico, Central America, the Caribbean, the entire South American continent including the Galapagos Islands, to the tip of Cape Horn and the Tierra del Fuego archipelago off Southern Chile - jumping off point for Antarctica! There’s some wonderful cruising, flora and fauna throughout the Americas and I’m always asked about my favourite cruising journeys! So my hope is to inspire you to explore a bit and use your cruise ship as your home away from home, where you can explore by day, whether on land as the Conquistadors did or viewing it all by sea, from the amazing vantage point of your pool-side lounge chair on the cruise ship’s Lido deck! Some of my best sightseeing was looking out from this deck, with a martini in one hand and my favourite nibble in the other!
Alaska & Western Canada
captivating wilderness cruises
The only way to truly experience this amazing American ‘Last Frontier” is by cruise ship!
TIP 1. I suggest one-way cruise North, ending in Alaska. Spend 4-5 days on a post cruise tour to Denali Nat’l Park, Highlight: world-famous wildlife tour in the Nat’l Park – be startled by Moose, Wolves, Grizzlies all against backdrop of North America’s highest mountain peak, Mt McKinley (6194 metres). Return by air.
TIP 2. Add Rocky Mountaineer Rail Adventure. Include this once-in-a –lifetime journey by 5 star domed rail through the fabulous Canadian Rockies. Can be done pre/post cruise from Seattle or Vancouver. Suggest adding in Banff and Jasper for total of 7 days. Travel in Gold Leaf Class if you can.
Astounding scenery, massive fjords & glaciers, glorious untouched coastlines, quaint fishing towns, magnificent wildlife – including yes, Sea Lions, Bears and Whales – oh my! (And the Grizzly bears are huge!). All the leading cruise lines depart from the Pacific Northwest from either Vancouver in Canada or Seattle in the USA, both ports are the main gateways to Alaska and the not-to-be-missed Inside Passage cruise that travels up along the Pacific Coast, north to Alaska, roundtrip or one-way.
TIP 3. Read my recent Vacations Magazine article entitled: My Alaska Cruise (in depth Article on Inside passage Cruise full of tips)–Island Princess Aug/Sep Itinerary: Vancouver – Inside PassageKetchikan, Juneau, Skagway, Glacier Bay, College Fjord to Alaska.
Americas
Hawaiian Islands Cruising
Aloha! Who doesn’t dream of a cruise around the Hawaiian Islands! And yes, I’m stretching a bit when I include Hawaii as part of North America! But it is in spirit and because it is the USA’s 50th state (and it’s one of my favourite cruising archipelagos in the world) –it make’s my list!!!. Either cruise to Hawaii from the US Pacific coast or fly-in from Australia and jump onboard NCL’s Pride of America on their famous 7 Full day cruise around this really cool volcanic island chain! Cruise in style between four islands: Oahu (Honolulu/Waikiki), Maui, Kauai (the Garden isle) and the Big Island of Hawaii (my favourite). Enjoy local Hawaiian delicacies on your cruise with full buffets, a wide assortment of cabin choices from the recommended balcony cabins to even some really serious suites, entertainment all included and at last, you can even learn how to really Hula dance from a authentic Hula dancer!!!! And don’t worry there’s over 100 hours in port on every cruise so you will get to feel the “Aloha Spirit” by land and by sea!
Galapagos Islands
TIP 1. Kona Coffee (from the Big Island)– make sure you grab your favourite brew and bring some back for your friends, neighbours too or just like me, just for you!
TIP 2. Why not break up your trip from Australia to the USA with a stopover in Hawaii for a week or two (either coming or going)! A great way to break-up the journey and spend some “me” and “us” time!
Blue-Footed
Boobies, Marine Iguana’s and Giant tortoises - Oh My! And if Blue isn’t your favourite colour there are Red-footed boobies too!!!! Sorry a bit cheeky, but this is the kind of wondrous place that you can see Mother Nature’s cheeky side! A definite ‘bucket” list sailing adventure and cruising experience not to be rivalled.
Cruise through this amazing archipelago straddling either side of the equator about 900 km’s from the Ecuador coast! See Santa Cruz, Isabela and San Cristobal islands and the iconic Galapagos National park made famous by Charles Darwin for its evolutionary significance. Silversea, G-Adventures and Celebrity are some of the cruise lines that visit regularly!
I had an amazing 10 night luxury expedition cruise aboard the 98 passenger Celebrity Xpedition where their motto was “ the Galapagos may be primitive, but your holiday doesn’t have to be”! My kind of cruise vacation! Everything was included; the cruise, outside stateroom cabin, transfers, all gratuities, open bar, all meals and even snorkelling gear, wetsuits, and binoculars! The on board certified Galapagos National Park naturalists were outstanding!
TIP 1.
Galapagos Cruise work really well in combination with a land stay or tour! I suggest the Cuzco plus Orient Express Hiram Bingham train to Machu Picchu - 5 Day Peru extension. Or explore farther afield and perhaps indulge on an Amazon cruise from the Peruvian side of the border! Ask your Accor Vacation Club Cruise consultant!!!
Blue-Footed Boobies
South America
Southern South America with RIO!
South America – ‘Round the Cape Horn to Rio Route!” – The Other Down Under! I highly suggest an itinerary that takes in the Southern countries of South America, Chile, Argentina, Uruguay and Brazil! Holland America Line (HAL), Princess, Celebrity and Cunard have some fabulous itineraries that guide you through the cultural mysteries, magical scenery and exotic wildlife of this amazing region – a moving feast for the senses! There are penguins, Chilean Fjords, Patagonia and Tango to be discovered! Nothing beats a cruise with an arrival into Rio de Janeiro, Brazil. There you will be greeted by the famous Sugarloaf Mountain and the iconic statue of Christ the Redeemer perched atop Corcovado Mountain, his arms wide open, welcoming you to this vibrant city. Rio is home to the upcoming World Cup and the 2016 Olympics! Stroll world famous Copacabana beach and Ipanema beach! Yes that’s where the Ipanema Girl “was walking” and home of Carmine Miranda world famous Hollywood starlet who wore the infamous fruit-bowl headpiece!
Première Points are now deducted at time of booking! Ideal if your Première Points are expiring!
TIP 1. If you can, try and coordinate and combine your cruise arrival or departure to coincide with Brazil’s most famous holiday – Carnival! (just before Lent!). It is a bit of a frenzy but it’s a frenzy undulating to the Samba – what could be more divine! And if you’re going to Samba, Rio is where you should “hip into it”!
What’s on your Bucket List?
These cruises and tours are sure to tick some destinations off your bucket list. Below are just a few offers we’ve sent to members during 2013. Keep a look out for our cruise offer emails sent out every fortnight!
20Nights / 21Days
Amazon River Adventure
Grand Voyage
Indeed, the mere mention of Amazon should conjure up images of steamy rainforest, anacondas, jaguars, indians and shimmering estuaries filled with piranhas and a rainbow of all imaginable bird life!! But there is something even more magical here, an untapped energy that is undeniably the river itself – the Amazon! Capture its wild spirit and venture into the Brazilian interior in-style, aboard the comfort of your cruise ship – a sanctuary from the miles of jungle just ashore!
Yes, cruise up the river a thousand kilometres and more inland from the Atlantic Ocean through to the ports of Santarem, Boca da Valeria towards famous Manaus. Here is one of the biggest surprises of all - in the middle of the jungle and odd but beautiful landmark of the rubber boom-times past , the fabulous Teatro Amazonas! A real, still-in-use Opera house (a working replica of the Grand Opera de Paris). The auditorium dazzles with near-perfect acoustics and hosts performances and concerts to this day, from ballet to full philharmonic orchestras!
TIP 2.
TIP 1. You guessed it –try to attend a performance at the Opera House if possible (anything will do)! It’s hard to imagine being in the middle of the jungle and listening to Opera – divine actually!
Ok, now you need to make sure you explore a little deeper into the jungle! After all, you are in the heart of the Amazon! Catch one of the smaller riverboat tour excursions the cruise line excursion desk will help you. If they have one that mentions the Rio Negro, Lake January or the Meeting of the Waters – that’s the one to take!
TIP 3. Amazon cruises can start or end in the US (Ft Lauderdale in Florida is a great embarkation port for launching your Amazon adventure!). Or look at itineraries that start in Rio de Janeiro and travel up the Brazilian South Atlantic Coast.
So there you have it! Some of my favourite North & South American itinerary jewels just to get the idea juices flowing! ... And there’s plenty more to contemplate including itineraries through the fascinating Panama Canal Zone (with stops in Cost Rica and Honduras), Antarctica or one of the myriad of itineraries throughout the Caribbean, Bermuda and Bahamas. There’s also New England in the United States and the popular and fascinating Canadian Maritime region all accessible by cruise!
What is really truly great about a cruise holiday other than all the fascinating itineraries to discover around the world is no matter the destination every thing is included in my cruise holiday... All your major meals, entertainment, fabulous stateroom accommodations, entertainment and luxurious transport are included !!! It’s the beauty of cruising! All the creature comforts of home, cruise with you!
20
Private Jet Tour
the world without ever stepping onto a plane!
WORLD Cruising...
Overview of WORLD cruising
Europe is such a rich tapestry of cultures, languages, history and traditions and a river cruise is the perfect way to explore its hidden treasures. One of the most popular European River Cruise itineraries is undoubtedly cruising the Danube-Main-Rhine waterways between Amsterdam and Budapest.
This magnificent itinerary sails through the heart of Europe to Hungary, Slovakia, Austria, Germany and Amsterdam. It is a great opportunity for those who wish to discover a wide range of experiences throughout Europe!
There is so much more to river cruising – think about the Yangtze River in China, or the beautiful Mekong River traversing Vietnam and Cambodia, or sailing along the longest river in the world – the River Nile! Each can provide a unique experience, take you to the heart of the culture and open our eyes to the magnificent world around us. (Snapshots of each provided below)
Discover your world today on board a river cruise where each vessel offers the discreet luxury of a small floating hotel, with fabulous inclusions: comfortable cabins, all on board meals, refined entertainment, panoramic picture windows, included excursions, magnificent sights and destinations, PLUS – you only have to unpack ONCE!
To journey via the rivers of Europe is a simply stunning way to immerse yourself in Europe’s interesting, diverse and intriguing culture.
River Cruising takes you right in to the very heart of a destination, with every riverbend bringing a new discovery to behold.
Amsterdam to Budapest Scenic Cruises
Amsterdam to Budapest is the ultimate in river cruising experiences. It equates to the “Grand Tour” of Europe, touching at ports throughout the Rhine – Main – Danube river system. Beginning in Amsterdam you have the opportunity to view the beautiful canals of this lovely city, and the worldfamous windmills and dykes. Historic Cologne and Dusseldorf are next, with a walking tour to discover the town and Botanical Gardens, magnificent during April to October, followed by a true Medieval banquet in the well preserved 12th century Marksburg Castle. First explore the castle
and reminisce olden days before you’re banquet is served in true medieval fashion – with roasted pork, honey mead, jugglers, jesters and more!
Your rivership glides through the Rhine gorge – a World-Heritage listed area scattered with castles perched high on vine clad slopes and pretty charming villages, simply perfect for photos. Arriving in quaint Rudesheim this is your chance to meander through cobblestoned streets, perhaps stop in at the many cafes, bier gartens or Christmas inspired shops for a souvenir or two.
Passau is next on your journey, another charming town to see. This is your jumping off point for Saltzburg, setting for the “Sound of Music” or the imposing Cesky Krumlov, a medieval Czech town.
Cruising into the stunning Wurzburg is like stepping back in time to the 10th century of prince-bishops and true Bavarian culture. This pretty Baroque town, also on the UNESCO World Heritage List, holds one of the finest examples of Baroque art and architecture, as well as one of the oldest churches in Germany.
Sail on to Bamburg and Nuremburg with their bratwurst, smoked beer and gingerbread, and explore the drama of WWII history firsthand!
Another UNESCO World Heritage Listed city in Regensburg, founded by the Romans in 179AD, this town sports age old, well preserved elements from Neolithic, Roman, Italian-style Medieval, Napoleonic times and more.
Discover the gorgeous town of Melk with its impressive Benedictine Abbey, of Durnstein, set in the heart of the beautiful Wachau Valley and then on to Vienna. Explore Austria’s magnificent capital, birthplace of Marie Antoinette, Sigmund Freud, Franz Schubert and Johann Strauss. Enjoy a private Viennese concert of music at the majestic Palais Liechtenstein. Then finally sail to imperial Budapest, also listed as UNESCO World Heritage. The Hungarian cosmopolitan capital boasts a mix of Viennese and Parisian influences in its delicate architecture, rich cultural heritage and vibrant, heady lifestyle.
Sandy your Cruise Consultant
Mekong River Cruise APT
Vietnam & Cambodia
Cruise the magnificent Mekong River and discover the lively cities of Vietnam contrasted with the serene tranquillity of Cambodia. The must sees on any trip to this region of the world are Siem Reap (temple complex of Angkor Wat), Royal Palace of Phnom Penh, Hanoi, Da Nang, Hoi An, Halong Bay and the Mekong Delta – all covered in relative luxury via a river cruise. Whether it’s the history, cultural diversity, interesting and exotic food, stunning scenery and incredible temples – it’s all there.
Hanoi is one of the most beautiful colonial cities, bustling with activity, warm friendly people and a truly inspired French-Viet culinary tradition. From here to Ha Long Bay, “Bay of Descending Dragons”, is a UNESCO World Heritage site of outstanding natural beauty and wonderment. A spectacular seascape of over 1950 towering, forested limestone pillars await your discovery.
Ho Chi Minh City (Saigon) lies on the Mekong Delta, a maze of canals and rivers punctuated with small traditional villages and floating markets. As a centre for Vietnamese culture this area thrives on tourism, sporting museums rich in Vietnamese history and steeped in a rich, diverse culture, ancient Pagodas, markets and delicious, delicate Frenchinspired delectable delights – Yum!
Crossing the border the landscapes seem little changed, however you are now in Cambodia! It’s capital Phnom Penh still has its narrow lanes, markets, traditional food stalls and shops as well as reflecting the charm and character of old French colonial days. A must see on your journey is the Royal Palace, a confection of silver and gold in the traditional Cambodian architecture.
Cruise through to Siem Reap, to the UNESCO World Heritage Listed Angkor complex of palaces, and surrounding jungle. The enormous temple monuments etched with elaborate decoration were built in the 12th century and are a testament to Cambodian ingenuity and religious dedication.
Michael your Cruise Consultant
Egypt
Nile River– Avalon Waterways
Imagine stepping into a world of souks and bazaars with exotic spices flavouring the air and the sounds of a vibrant city ringing in your ears – you are in Egypt and about to set off on an adventure along the Nile and immerse yourself in the history of this great land!
The Nile River, life-blood of Egypt has been a source of prosperity and plenty since ancient times, it is along its banks that you will discover over 5000 years of history and be in awe at the marvels that await.
One of the seven wonders of the world – the Pyramid of Giza lies on a sandy plateau outside of Cairo. Sitting beside in all its glory is the mysterious Sphinx, standing guard. Journey south to Luxor and the Temple of Karnak, dedicated to the god Amun-Ra, walk among the pillars, once brightly coloured, the avenue of sphinxes of this UNESCO World Heritage Listed site.
The great stone temple of Queen Hatshepsut’s Deir El-Bahari, carved into an open cliff face and the singing Colossi of Memnon are nearby.
Here too are the Valley of the Kings and Valley of the Queens, sites where Pharoahs and their queens have been buried in all their splendour –the golden tomb of Tutankamum is but one example.
Edfu, home to the Temple of Horus, built in the time of Cleaopatra, visit Dendera’s Temple of Hathor, picturing Cleopatra and the son she bore Julius Caesar, Caesarian, and the Temple dedicated to Sobek, a crocodile god in Kom Ombo where mummified crocodiles were found.
Arrive in Aswan and board a felucca, a traditional fishing boat, bound for the island of Agilika. In 1970 the Aswan Dam raised the level of the Nile, submerging the beautiful Island of Philae - the colourfully painted Temple of Isis was raised above the waters and relocated to Agilika. Discover the columns terminating in lotus flowers or the open air temple built by the Roman Emperor Trajan as you stroll beside the shores of this tiny island.
Many river cruise itineraries will offer an excursion to Pharoah Rameses II sandstone twin temples of Abu Simbel, similarly relocated above the flood waters of the Nile in the 1960’s. This huge temple complex, including twin temples to Rameses and his wife Nefertari commemorate a battle victory, and immediately present four massive statues of Rameses, leading to an interior enclosed within the cliff base. The chambers found here are lit only from the outside, displaying the many statues and facades of Rameses and the gods Amun-Ra and Re-Harakhte in shadow. Only twice a year does the rising sun light up the back wall of the innermost shrine and light upon the faces of the gods found there.
A river cruise along the Nile is a thrilling discovery of the ancient past - an experience not to be missed!
Robert your Cruise Consultant
2013 Member Workshops
WOW! What a fantastic year so far, it has been such a delight meeting our Members and listening to the wonderful places they have travelled.
Can you believe over 5,000 Members will have attended one of our Member Workshop sessions held during 2013.
Our Workshops are informative and a perfect opportunity to meet with the Member Services Team and/or one our experienced Cruise Consultants. A variety of cruise brochures are also available to assist planning your next holiday offering a selection of places to visit.
Why not come to a Workshop and find out
how to maximise your Membership? We explain booking windows, reservations, Première Points, refurbishment updates, cruises, Interval International and much more.
Refreshments are available allowing Members to get to know one another and we are thrilled to learn several Members are now planning future holidays together after meeting at a Workshop held earlier in the year!
Gold Coast Workshop QLD Mercure Gold Coast
I have attended both Member Workshops in Auckland and the Gold Coast, they were both great to attend, meeting other Members to hear their experiences and learn about the latest information on what’s happening within the Club.
“ “ Was a pleasure to meet everyone, & Steve did a terrific job explaining the 6 new Pointers with which the club is heading. Also thank you for a lovely lunch. Looking forward to receiving the survey from the weekend & really hope we have more of these Workshops in the future to get the members together from Brisbane/Gold Coast.
Brendan Saunders
Calendar of Events
Western Australia
New Years Eve
31 December 2013
Celebrate New Years Eve at The Novotel Vines Resort! Welcome in 2014 with entertainment and a spectacular fireworks display, enjoy an Aussie BBQ and live entertainment. Bookings essential. Call (08) 9297 3000 email: events@vines.com.au Adults $95 Child $50
Saturday Night Jazz!
Every Saturday night from 7-10pm
Enjoy the ambience in Muscats Bar over a glass of your choice of beverage while being soothed by the smooth tunes of our regular Jazz entertainment. From 7.00pm - 10.00pm The Vines Resort Swan Valley Saturday nights.
Margaret River Agricultural Show
18-19th October 2013
This is the 84th annual Margaret River Agricultural Show, if you want to experience everything rural and enjoy a customary agricultural show, make sure you don’t miss this event. Some of this year’s attractions include chocolate and wine pairing, equestrian, horse and shearing displays, arts and crafts... and more!”
Northern Queensland
Port
Douglas Sunday Markets
Every Sunday 8am - 1:30pm
Every Sunday the waterfront comes alive, as local and regional craftspeople, artisans, marketgrowers and performers display their fine and varied products. Anzac Park.
Palm Cove Fiesta
October 2013 - Annual Event
The Esplanade will come alive with the colour and sounds of fiesta! Fabulous food stalls and wine bars will offer a selection of food and drinks. October every year thousands of people converge on the beachfront for the Palm Cove Fiesta
Festival Cairns
24 August - 1 September 2013
The Festival Cairns rolls out each Spring over three, action-packed weeks. Festival Cairns celebrates as north Queensland’s most significant regional event. 22 days of fun and entertainment. Easily accessible from Palm Cove.
Sunshine Coast
Eumundi Markets
Wed 8am - 1:30pm | Sat 7am - 2pm
The Eumundi Markets is Australia’s biggest and best art, craft and produce market, held every Saturday and Wednesday of the year (rain, hail or shine) in the heart of the charming historic hinterland town of Eumundi on Queensland’s Sunshine Coast.
Caloundra Music Festival
7 - 9 October 2013
The fifth annual Caloundra Music Festival, three days of a diverse range of music, dance and entertainment from all over the world.
Gold Coast
Broadbeach Christmas Carols
14 December 2013
Broadbeach Christmas Carols to be held at Kurrawa Park, Old Burleigh Road, Broadbeach.
New South Wales
Tulip Time
24 September - 7 October 2013
Tulip Time celebrates its 53rd festival - with the theme of ‘Brighter Futures’ and aligning with the colour ‘Red’. 24th Tulip Time in Bowral is one of Australia’s biggest floral festivals.
New Zealand
Willowridge Wanakafest
2013 Labour Weekend Festival
24 - 27 October 2013
Lake Wanaka Wine & Food Fest - Enjoy delicious local wine and food, excellent entertainment, a relaxing lakeside atmosphere, spectacular views, and loads of great events for a wonderful day on the park. Passion for Fashion, followed by our famous street parade and party on Pembroke Park.
3 night getaway... for Mothers Day
4 nights to my friend... who deserves a break
Don’t let your points expire...
10 nights to my daughter... on their wedding day
5 nights to my friend... who deserves a break
2 nights to my son... Have a Happy Birthday
Sometimes, it’s just not possible to use all your points. There are times when you can’t get away. Times when taking a break, let alone a holiday, is out of the question. But you never need to lose points again. Your points are worth so much and they don’t have to expire. Now you can make the points you can’t use count. In a really great way!
7 Happynights...Easter
...an Accor Vacation Club Gift Certificate will brighten someone’s day!
Select the number of nights stay at any one of Accor Vacation Club’s 21 Club properties or Accor Hotels Select properties. To celebrate a loved one’s birthday, as an anniversary gift, for a wedding present with a difference, or perhaps to say ‘thank you’ for a favour.
It’s so easy and your Gift Certificate will be personalised however you want.
Best value holidays and airfares
If you haven’t had a chance to meet the team at Accor Vacation Club Travel by Flight Centre, visit or call them today and let them find the perfect holiday for you.
Store manager, Cara Rogan, and her team members have all travelled extensively, and between them, visited many of the world’s premier tourist destinations. With 30 years worth of travel experience the team knows the ins and outs of a great holiday.
Cara Rogan has a wealth of travel knowledge and enjoys the challenge of putting together complex travel itineraries. Cara has travelled throughout Europe, the USA, Canada, United Emirates, Japan, South Korea, Thailand, Hong Kong, Malaysia, Cook Islands, New Zealand, Fiji, Vanuatu and Norfolk Island.
Stacy Loxton is the store’s Canada Guru having lived in the spectacular Canadian Rockies. She also travels regularly to the USA and has spent time in Europe, New Zealand, Fiji and Thailand.
“My number one tip for any destination is a Hop-on Hop-off city tour, this gives you a great opportunity to get you bearings of a new city while also crossing off must see landmarks along the way” Ms Loxton said.
Consultant Sharni Lewis has travelled throughout Europe, North Africa, the USA, New Zealand, Fiji and South East Asia.
“I love to take walking tours when I travel. It’s a great way to get a local’s insight on the history and culture of a destination. I’m looking forward to my next trip to Cuba” Ms Lewis said.
Consultant Connie Adams has an extensive travel background she has been to the UK and Europe several times, while also travelling to USA, New Zealand, Africa, Thailand, Vietnam, Malaysia, Bali, United Emirates, Fiji, Vanuatu, Hawaii and Cook Islands.
“My favourite holiday was a safari in Kenya, absolutely amazing. However the place I love to travel to again and again is Sicily. I know the best way to travel around, places to stay, eat and have many tips on the hidden treasures of Sicily” said Mrs Adams.
The team at Accor Vacation Club Travel by Flight Centre can book any of your travel needs, including airfares, accommodation, insurance or tours. We are now offering Flight Centre’s new exclusive The Captain’s Red Label Fares.
At Accor Vacation Club Travel by Flight Centre we go out of our way for you.
e Captain’s
with Price Drop Protection™*
What are Red Label Fares?
The Captain’s Red Label Fares are unique to Flight Centre, and come with the confidence of Price Drop Protection. ™* So if the fare becomes cheaper, we’ll credit you the difference. Booking a Red Label
Personal Benefits
QUEENSLAND
GOLD COAST
Balloon Aloft on the Gold Coast
Breathtaking one hour flight over the Gold Coast and Hinterland, then enjoy a delicious 5 star Champagne buffet breakfast at the award winning Chelo’s Restaurant. Première Plus Members Price $270* Normally $340 Book now!
Situated in the hub of the popular Broadbeach dining precinct. Providing a wonderful open-air venue to enjoy lunch and dinner all year round. 25% discount off meals.
National ‘Award for Excellence 2012’ winner. There is a saying “You can’t please all of the people all of the time”…we were wondering why not? 25% discount off meals.
Interior a Sydney based design and import studio focused on delivering fashionable, contemporary furniture both residential and commercial buying direct from the manufacturer allowing great savings. In-house interior stylist that provide free styling advice and more Currently two showrooms located in Waterloo and Pyrmont beside Grand Mercure Pinnacle Apartments and opening soon in Melbourne and Brisbane. phone (02) 8005 8332 | address Shop 2, 104 Pyrmont St, Pyrmont, NSW 2009
Why not take a day or night cruise enjoying the spectacular views of Sydney Harbour Receive 25% discount. *Excludes Special Events.
phone aU 1800 804 843 | phone aU 0800 446 389 - Quote ACCOR25
HUNTER VALLEY
The Vintage Greg Norman designed Championship course. Special Première Plus Members golf rate when staying inhouse $69 for 18 holes including shared cart hire PLUS access to driving range prior to tee off! Bookings essential.
Your special so take advantage of the $50 discount on treatments 50min in length or more, (Mon-Fri).Call Member Services for Voucher. Terms & Conditions. 10% discount when visiting the Spa at Chatea Elan. phone (02) 4998 2500 | address Vintage Drive, Rothbury NSW 2320, Australia
Tamburlaine Organic Wines
Tamburlaine is Australia’s largest producer of organic wines, established in 1966 in the renowned Pokolbin district of the Hunter Valley. Receive 25% discount off the RRP of any wines at the cellar door. Vineyard and winery tour including private tasting with organic cheese plate, 2 bottles of any 375ml or 750ml Tamburlaine wine to take home Normal Value $106 – Member rate $49.
Is a small tour company that has a true love of good food and great winers and the joy of sharing it with others. phone 0414 316 859 | address 1443 Wine Country Drive, Rothbury NSW 2320 visit www.twofatblokes.com.au
COFFS HARBOUR
Timeout Adventures - Novotel Coffs Harbour
Deal 1 - 9 holes Golf, 20min Segway Ride, 2hr Bike Hire PLUS Coffee. Only $39
Deal 2 - 9 holes Golf, 20min Segway Ride, 2hr Bike Hire PLUS Action Zone & Waterballs OR Laser Clay. Only $49
Deal 3 - 1hr Segway Tour through the resort, bush and beach. Only $65
Bookings must be made prior OR on day of check-in only.
phone 1300 090 767 | address CNR Pacific Highway and Bay Drive, Coffs Harbour NSW 2450
BOWRAL
Hot Canary Gourmet Meats
The Highlands most awarded butcher, 5% discount. Free delivery to Grand Mercure Bowral when ordering meat packs. Open 7 Days.
phone 02 48 622 089 | address Corner Bowral & Station Street (opposite IGA), Bowral
Personal Benefits
VICTORIA
MELBOURNE
Bistro du Monde Bistro du Monde is a hidden gem located in a graffiti walled laneway opposite Grand Mercure Melbourne. Don’t miss out experiencing their amazing menu selection quiche, pastries, desserts to an amazing tapas dish, freshly made on the premises.
Alfresco dining in tucked-away Bligh Place, admire the artwork on the walls of the Parisian-style cafe. 20% discount off food bill.
Pamper yourself on holiday when staying in Melbourne arrange a massage, facial, waxing, tints and more Open Monday to Saturday Bookings essential call 0412 104 696 Lina 20% discount (excluding special offers) 10% discount off products. By appointment only.
Lounge 321 located at our Grand Mercure Melbourne property offers 20% discount off beverages. Members are able to book small functions and events at Lounge 321 no charges apply.
Contemporary cuisine, offering a range of tapas. Located in Mansfield, a 10 minute drive from the Grand Mercure Pinnacle Valley Resort. 10% discount off meals.
Founded in 1840, dine amongst the rustic ambience of limestone, wood and a grand open fire. Complimentary main course when another main course of equal value is purchased. PLUS 40% discount, view onlineour Accor Vacation Club portfolio. phone 08 9379 9400 | address Corner Meadow and Swan Streets, Guildford, WA 6055
Duckstein Brewery - Swan Valley and Saracen Estates Margaret River
Ambiance simply amazing – a touch of class! German-style dining and premium hand-crafted beer, set in the most pleasant surroundings. 20% discount.
phone 08 9486 9410 | address Level 10, 225 St Georges Tce, Perth 6000
New Zealand
NORTH ISLAND
Polynesian
Spa Rotorua
Polynesian Spa Rotorua NZ voted top 10 world day spa resort, overlooking Lake Rotorua, relax and unwind in the hot mineral pools at Polynesian Spa. Cast your eyes to the hills in the distance and reflect on this tranquil volcanic landscape once not so peaceful. Clouds of steam arise from the lake from springs deep below the water’s surface. Receive an amazing 30% discount on services. phone 64 7 348 1328 | address 1000 Hinemoa St, Rotorua 3010, New Zealand
*The above benefits are provided by businesses by agreement with Accor Vacation Club. These benefits are available to Première Plus Members and, from time to time, may change or no longer be available. Please contact the providers directly for more information.
‘The
Living Room’
A new innovation has seen Grand Mercure Melbourne embrace the concept of inviting you into their Living Room.
Acomplete refurbishment of the lobby has been created in consultation with renowned designers, Coco Republic, and invites guests to linger in front of the fire, read a book, or do a little work at the desk. In keeping with the property’s heritage and the warm hospitality provided by staff, the lobby is now a place to meet friends or simply relax in a wonderfully ambient environment just moments from the heart of town.
Ideally located in Flinders Lane for everything Melbourne has to offer, Grand Mercure Melbourne is Accor Vacation Club’s flagship property and headed by a team who have worked hard and passionately to establish a culture of professional yet relaxed service. Guests are both corporate and leisure and, of course, Accor Vacation Club Members. The staff has gained a reputation for creating a friendly, welcoming environment, for making genuine connections with guests and for anticipating their needs.
59 self-contained apartments, each with kitchen, spacious living and bedroom areas and stunning bathroom provide the perfect Melbourne base and are splendidly positioned for transport and enjoying the city’s shopping, restaurants, cafés, bars and theatre.
The Network 10 television show ‘The Living Room’ selected Grand Mercure Melbourne to film a 2012 episode. Celebrity chef Miguel Maestre created a three course menu in an apartment kitchen with impressive results.
Gracious and comfortable, the Living Room is now a reality on site!
2013 Reburbishment
WAccor Vacation Club’s Grand Mercure, The Vintage, in NSW’s iconic Hunter Valley, could be likened to a great bottle of red wine. It gets better with the years!
e are excited to anounce our Club Apartments have recently undergone a complete refurbishment under Accor Vacation Club’s ‘Wine Country Resort Series’. Inspired by natural surrounds while implementing modern environmental initiatives, the design features a rich colour palette and elegant finishes.
Gas fireplaces in the two bedroom apartments and ethanol fireplaces in the one bedroom apartments create an ambience of luxurious warmth. Complementing the region’s cellar doors, wine fridges have been installed in the larger two bedroom apartments. Connectivity is provided by media hub units linked to digital televisions.
The Vintage sits within native gardens adjacent to the Greg Norman designed 18-hole golf course and the resort includes a central swimming pool. Close by are world-class wineries such as Bimbadgen, de
Bortoli, Brokenwood, Peppertree, Wyndham Estate and many more. The annual Lovedale Long Lunch event draws thousands, who flock to enjoy the local produce and beauty of the area, no more than two and a half hours drive from Sydney.
Qantas, Jetstar, Virgin, REX, Brindabella and Aeropelican airlines service nearby Newcastle Williamtown Airport.
The Pinnacle
REACHES NEW HEIGHTS
IGrand Mercure Pinnacle Apartments offers an enviable Sydney location just minutes from Darling Harbour. A full refurbishment in the final months of last year has seen accolades across the board since the property reopened at the beginning of December 2012.
t’s another feather in the cap for Accor Vacation Club’s comprehensive refurbishment schedule of Club properties. “Our upgrading programme recognises our commitment to maintaining the high level of quality and finish that our Members expect of Accor Vacation Club,” says Wayne Greenwood, General Manager Resort Operations.
The spacious apartments at Pinnacle, all featuring balconies, have been soundproofed against their very urban environment and reflect quintessential Sydney - the design featuring a palette of warm whites, with rich bronze, teal and magenta highlights. Colourful artworks of the city by night, new timber, glass and stainless steel finishes create a sassy and sophisticated look, and each apartment is comprehensively appointed to ensure a great stay.
You’ll find the roof terrace at Pinnacle very special. Take in the 360 degree views and know you’re in
Sydney! Champagne and croissants for breakfast? Prawns and oysters from the nearby Sydney Fish Market at lunchtime? Sundowners at sunset? A big barbie for dinner? Mini-golf anyone? You’ll be glad you went to the top.
The Pinnacle is the first vacation ownership property in Australia to reach #1 position on TripAdvisor in its category, the ‘go to’ website for hotel reviews throughout the world. Day to day operations may have something to do with it! General Manager, Helen Hemingway, is mentioned in many of the reviews. Helen has a long history in timeshare and has worked in the business on four continents. Her understanding of what Members want and her passion for making their time at Pinnacle memorable is exceptional. She runs this boutique property single handedly, ably supported by Manjit Surry, who seamlessly covers for Helen two days a week.
Meet our Team...
AT ACCOR VACATION CLUB
Paula - Member Services Team
Originally from New Zealand and has been part of the Member Services Team for 2 years.
Loves speaking with Members on a day to day basis, the highlight of Paula’s day is educating Members of the exciting new ways to use their Membership or assisting Members that have never used the Club. Paula has been fortunate to travel to a few Member Workshops held throughout Australia and New Zealand, this is an ideal opportunity to visit our Club Properties, to then be able to speak of, first-hand experience!
Julie - Amore Referral Program
Interests include horse riding, meeting new people and listening to Members travel experiences – Julie is the best person to speak with if you would like to refer a friend, work colleague or family member to learn about your Club. “We find Members who were unaware we have a fabulous referral program, the best part is our Members can benefit if the referral becomes a new Member! I love advising Members their friends have joined the CLUB and offering a gift which range from Flight Centre Vouchers, Accor Vacation Club Cruise vouchers, $500 towards their Club Fees but the most popular choice is our Agift 5 night holiday’.
Vicki – Finance
Vicki has been with the company 4 years and recently took advantage of an Accor Vacation Club Cruise, sailing the South Pacific with her sister and niece. Vicki cannot speak highly enough of how great it is to take a cruise, never a dull moment, working out each day on the latest gym equipment with the best views, steam rooms, sauna, fun activities, mouth watering meals, relaxing by the pool, endless day trips to the islands and of an evening dressing up in formal dress or perhaps dancing to the music on a themed Caribbean night. Vicki returned and booked the next cruise to North Queensland and her husband will be joining, although this will be his first cruise and prefers to have land in sight I am sure this is the beginning of a new way to holiday.
Damien – Sales Manager Twin Waters
Damien and the Twin Waters Team were recently crowned the Australian Timeshare and Holiday Ownership Councils 2013 Sales Team of the Year.
A member for the past 6 years and proud to say he has visited 18 of our 21 Club Properties with his family of 5!
Damien and his family recently stayed at our Club Property Grand Mercure Wanaka in New Zealand and had an amazing holiday – during the day enjoying non-stop activities located nearby in Wanaka and Queenstown then relaxing of an evening in the hot spa with a smooth New Zealand glass of red!
Life couldn’t get much better!
Grand Mercure Melbourne
Seasonal Calendar
Seasonal Calendar
Première Points Chart
We’ve taken the hassle out of the quarterly instalment option. All you need to do is provide us with a Bank Direct Debit Authority or a Credit Card Authority, then every quarter, we’ll take care of the rest! If you do not provide this authority, we cannot enable the quarterly payment option. Remember you could run the risk of a late fee and/or interest charges being charged to your member account, if you do not pay your annual fees in full on time.
You can find more information about paying your fees in your PDS. The Direct Debit Authority form can be downloaded by clicking on the link on your email invoice, or direct from the website at:
Important Contacts
Member Services Monday to Friday 8:30am to 6:30pm AEST excluding National Public Holidays Saturday 9:00am to 5:00pm AEST excluding National Public Holidays Level 2, Accor Vacation Club Building, 14 Edgewater Court, Robina Qld 4226 PO Box 3755, Robina Town Centre, Qld 4230 www.members.accorvacationclub.com.au
the following Options for • Interval International - exchange and point deposit inquiries
Club Reservations and Point Inquiries
• Member Relations
• Accor Hotels Select Reservations
• Club Billings
Member Reservations msreservations@accorvacationclub.com.au
Member Relations info@accorvacationclub.com.au
Member Education workshops@accorvacationclub.com.au
Facsimile AUS 1300 76 17 17
Facsimile International +61 7 5595 3281
TOLL FREE
Telephone AUS 1300 558 433
Telephone NZ 0800 558 433
Accor Vacation Club Billings
Billings Facsimile AUS 1300 76 13 43
Billings Facsimile International +61 7 5595 3282
Member Billings billing@accorvacationclub.com.au
APVC Finance APVC Finance AUS 1800 446 513
APVC Finance NZ 0800 222 675
APVC Finance International +61 7 5501 7310
Amore Referral Program
Telephone AUS 1800 80 32 70
Telephone NZ 0800 001 707
Email referrals@accorvacationclub.com.au
A-Gift
Telephone AUS 1800 267 950
Telephone NZ 0800 222 670
Email agift@accorvacationclub.com.au
Accor Vacation Club Cruises Monday to Friday 7:30am to 6:00pm AEST excluding National Public Holidays Saturday 7:30am to 2:00pm AEST excluding National Public Holidays www.accorvacationclubcruises.com.au
Membership Upgrades Monday to Friday 8:30am to 5:00pm, excluding National Public Holidays
Telephone AUS 1800 00 71 18
Telephone NZ 0800 00 71 89
Facsimile +61 7 5501 7351
Email upgrades@accorvacationclub.com.au
Accor Vacation Club Travel by Flight Centre Monday to Friday 8.30am to 5.00pm (AEST) By appointment only Saturdays 8.30am to 5.00pm (AEST) By appointment only C/Escape Travel Macarthur Central, Shop LG2, 255 Queen Street, Brisbane QLD 4000
Telephone AUS 1800 70 80 90
Telephone NZ 0800 451 997
International +61 7 3181 8900
Email travel@accorvacationclub.com.au
Interval International Monday to Friday 8.30am to 6.30pm (AEST) Saturdays 8.30am to 5.00pm (AEST)
