JOURNAL OF THE COMMISSION FOR CASE MANAGER CERTIFICATION | THE CASE MANAGEMENT SOCIETY OF AMERICA | THE ACADEMY OF CERTIFIED CASE MANAGERS
Vol. 27, No. 6 December 2021/January 2022 INSIDE THIS ISSUE
CONTINUING EDUCATION ARTICLES:
SPECIAL SECTIONS:
12 Professional Case Management’s Contribution Toward the National Quality Strategy CE1
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Patricia Noonan RN, MBA, CCM Achieving quality healthcare in the United States remains an important goal for Congress, public and private stakeholders, and healthcare consumers. Case managers contribute to quality healthcare through provision of comprehensive case management services that include an assessment, care planning, care coordination, and evaluation of outcomes.
16 Hospital Providers’ Perceptions of the Role of Pediatric Case Managers: Results of a Single-Item Survey Event CE2 Elaine Fay Williams, PhD, RN, Kimberly Drissel, MSN, RN, Jenelle Davis Jackson, MS, BSN, RN, NneAmaka Uzoma, Uba, MSN, RN, Rebecca Cully, BSN, RN, and Rebecca Kabba, MSN, RN Using a one-time event approach, we used a single-item question to document the perceptions of the role of pediatric case managers. Pediatric case managers were viewed as generous in sharing information and care strategies that would be needed to ensure a safe transition home, able to guide families through complex healthcare systems, personable and available to address needs, and having a working grasp of patient, family, and hospital priorities when coordinating care
22 Critical Thinking for Case Managers
CE3
Thomas J. Blakely, PhD, LMSW Every care manager should demonstrate critical thinking skills and be able to teach clients to think critically and clearly about their problems. They also should understand theories of personality development and neuroscience and be able to teach clients enough about these concepts to aid in the resolution of emotional distress.
CE Exam
CE
Members: Take exam online or print and mail. Nonmembers: Join ACCM to earn CE credits.
PharmaFacts for Case Managers Approvals, warnings and the latest information on clinical trials—timely drug information case managers can use.
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LitScan for Case Managers The latest in medical literature and report abstracts for case managers.
DEPARTMENTS: 2 From the Editor-in-Chief Case Management Fellow Program
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From the Executive Editor Holiday Reflections and Cautious Optimism
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News from CMSA A Year of Resilience
5 News from CARF Interdisciplinary Pain Management and the Role of Case Management
6 CDMS Spotlight 3 Issues Top of Mind in Disability Management
8 News from CCMC Case Managers Look Ahead to the “New Normal”
9 Case Manager Insights The Tools to Fix the Problems
10 Legal Update I Can Hospitals Require Physicians to Direct Referrals?
11 Legal Update II Vaccine Mandates: Recent Court Decisions
40 How to Contact Us
join/renew ACCM online at
40 FAQs
academyCCM.org
41 Membership Application
or use the application on page 41