TEST BANK for Matching Supply with Demand: An Introduction to Operations Management, 4th Edition, Gerard Cachon, Christian Terwiesch. All Chapters 1-19. 234 Pages Table of Contents 1. Introductio n 2. The Process View of the Organization 3. Understanding the Supply Process: Evaluating Process Capacity 4. Estimating and Reducing Labor Costs 5. Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model 6. The Link between Operations and Finance 7. Quality and Statistical Process Control 8. Lean Operations and the Toyota Production System 9. Variability and Its Impact on Process Performance: Waiting Time Problems 10. The Impact of Variability on Process Performance: Throughput Losses 11. Scheduling to Prioritize Demand 12. Project Management 13. Forecasting 14. Betting on Uncertain Demand: The Newsvendor Model 15. Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity 16. Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model 17. Risk-
