

Dear Ms / Mr,
Welcome to the Novotel Zagreb hotel, located at the eastern entrance of the city. The hotel's design and interior are based on natural materials and colours, creating a pleasant ambiance where our guests can feel at home. Further to your kind request, we are very pleased to submit our offer as follows.
ACCOMMODATION
THE ROOM RATES ARE

Quoted per room per night
Inclusive of a rich Buffet Breakfast
Inclusive of high speed Internet
Exclusive City Tax, which will be charged extra in accordance with






TECHNICAL EQUIPMENT
Projector
Wi-Fi
Projection screen
Microphone
Sound system
Flipchart
Additional technical equipment is available on request
(1x) Included in room rental
complimentary through the hotel (1x) Included in room rental (1x) Included in room rental (1x) Included in room rental (1x) Included in room rental
Mineral water (non-carbonated)
DRINK/MEETING ROOM
Mineral water (carbonated)
/ ? € / bottle
/ ? € / bottle
/ ? € / bottle
*charged per consumption
COFFEE BREAK
CLASSIC - € / per person
Infused water with fresh fruits/vegetables (1 type)
DATE:
STANDARD
- € / per person
Infused water with fresh fruits/vegetables (1 type)



LUNCH
Cocktail tables Kindly choose
GUESTS: VENUE: SETUP: MENU: 17.03.2025. 500 Lobby
Coffee / Tea
Milk
Honey and lemon for tea
Sweetners: White sugar, Brown sugar, Stevia
Coffee / Tea
Milk
Honey and lemon for tea
Sweetners: White sugar, Brown sugar, Stevia Salty/ Sweet/ Healthy snacks
BUFFET MENUS BY CHEFS CHOICE
DATE: GUESTS: VENUE: MENU: 17.03.2025. 500Kindly choose 25,00 € 27,00 €
Buffet menu with no beverages included Buffet menu with 1 glass of mineral water or juice included




PAYMENT TERMS
Reservation will be considered guaranteed as per receipt of signed and stamped offer, as well as per receipt of Credit Card authorization form which will be used as a guarantee. In addition, reservation will be considered guaranteed as per receipt of copy of payment 10% of reservation estimated total value within 3 working day after offer signing.
Second rate xy% of reservation estimated total value is to be paid by: date
Remaining balance is to be paid 7 days prior to the event start/group arrival: date
All differences are due to be paid not later than 7 days from the date of issuing final invoice from hotel with obligatory credit card guarantee.
First advance payment is non-refundable.
Organizer agrees to pay full costs of bank transfers, exchange differences, etc.
All payments are to be proceeded on our foreign exchange account: THIS IS NOT A FISCALISED INVOICE
ACCOMMODATION CANCELLATION TERMS
From 90 to 45 days prior to guest arrival Organizer can cancel up to 30% of Room Block per night without any cancelation penalties. For every room exceeding this percentage the Organizer will be charged for the full amount for the entire stay

From 44 to 30 days prior to guest arrival Organizer can cancel up to 20% of the reviewed Room Block per night without any cancelation penalties. For every room exceeding this percentage the Organizer will be charged for the full amount for the entire stay.
From 29 to 7 days prior to guest arrival Organizer can cancel up to 10% of the reviewed Room Block per night without any cancelation penalties. For every room exceeding this percentage the Organizer will be charged for the full amount for the entire stay
6-1 days prior to guest arrival Organizer can’t cancel any room without cancelation penalties. For every cancelled room the Organizer will be charged by HUP-ZAGREB d.d. for the 100% accommodation amount (for the entire reserved period).
Cancellations within 24 hours, no-show rooms or earlier departure will be charged by Novotel Zagreb for the 100% accommodation amount (for the entire reserved period).
All delayed arrivals must be duly communicated to the Hotel. Otherwise, Hotel will cancel the entire reservation for a no-show guest and the Organizer will be charged by Novotel Zagreb for the 100% accommodation amount (for the entire reserved period).




In case of cancellation of the contracted conference & banqueting services, the Hotel will charge the Organizer:
60% of the estimated Master account in case the event is cancelled 90-45 days prior to the event.
70% of the estimated Master account in case the event is cancelled 44-30 days prior to the event.
80% of the estimated Master account in case the event is cancelled 29-11 days prior to the event.
100% of the estimated Master account in case the event is cancelled 10-0 days prior to the event.
The final number of servings is to be defined and confirmed by Organizator in written at least 11 days before the event. According to this final confirmation Hotel will proceed with all operational preparation of event and any subsequent increase or reduction in the number of servings will be a matter of availability on request.
O T H E R S
DELIVERY OF FINAL ROOMING LIST
Final rooming list is to be delivered no later than 7 days prior to guests arrival In exceptional cases Hotel remains the right to request final rooming list earlier than 7 days prior guests arrival.
DELIVERY OF PROMOTIONAL AND OTHER MATERIALS
The delivery of promotional conference materials and/or documents from a foreign country the hotel is the destination and not the recipient of packages. All customs duties and transportation are the responsibility of the client.
FINAL PROGRAM
We kindly ask you to send us the final program not later than 14 days before group’s arrival.
DISPUTE
In the case of a dispute the contracting parties agree to make every effort to resolve the dispute themselves, but if this is not possible, the competent court shall be the court in Zagreb.
PARKING
Novotel Zagreb Hotel garage and outdoor parking are available 24/7 as per following rates:
?? EUR po hour
?? EUR per day
O P T I O N
D A T E
Kristina Fostač Director of Sales
Novotel Zagreb
Slavonska avenija 100, 10040 Zagreb, Croatia
For Organizer:
Signed and stamped offer has the value of contract.





NOVOTEL ZAGREB



