2027
Benefits Enrollment Guide BASIC
This guide contains important information about the ABM Benefits Program for eligible team members. Please read it thoroughly.
G-Basic 9.14.26
Welcome to Benefits Enrollment for 2027 At ABM, we’re continuing our commitment to benefits that support your physical, mental, and financial wellbeing. Even as health care costs rise nationwide, we’re proud to maintain competitive, high-quality, and accessible coverage for our team members.
2027 Health Care Costs For 2027, Medical contributions will increase by no more than 5%, and ABM will continue to absorb the majority of the cost to keep coverage accessible. Dental contributions will increase slightly, while Vision contributions will decrease. There are no changes to copays, coinsurance, or out-of-pocket maximums across our Medical Plans. The only plan design update is a $100 increase to the individual deductible for the Silver Plan to maintain High-Deductible Health Plan (HDHP) eligibility under IRS rules.
Upgraded Vision Benefits Through VSP Our new Vision Plan brings expanded coverage and valuable enhancements, including: • Prescription safety glasses for eligible team members • $0 copay eye exams for standard and premium lens wearers • Standard progressive lenses covered in full • Retinal screenings covered in full for members with diabetes • Higher frame allowances at select providers • 50% off a second pair at Visionworks • Coverage for nonprescription sunglasses and blue light filtering glasses • Additional urgent eye care visits • Hearing aid discounts up to 60%, plus complimentary batteries
Expanded Employee Assistance Program (EAP) Our enhanced EAP through ComPsych now includes legal and financial services alongside worklife support. Team members can access resources such as legal consultations, financial guidance, and even a simple will—at no cost.
More Coordination With Merrill Accounts Bank of America will administer ABM’s Health Savings Accounts (HSAs), creating a more seamless experience with Merrill 401(k) and ESPP investment accounts.
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Welcome to Benefits Enrollment
Our Continued Commitment to Health and Well-Being We’re proud to offer a wide range of programs and resources designed to support your overall health: • 100% coverage for preventive care under medical, dental, and vision plans • Low-cost or no-cost virtual care options • Wellness incentives through Cigna Supplemental Health • Free access to the Wellhub Digital Tier 1 plan, including MyFitnessPal, Sleep Cycle, Meditopia, and GymLife • Specialized support programs for diabetes, hypertension, joint health, family planning, menopause, and expert second opinions So take a moment to explore your 2027 Benefits Enrollment Guide and choose the options that support you and your family best. As always, ABM remains focused on offering competitive benefits that help you care for yourself and your family while supporting your long-term financial health. Thank you for all you do each day, and we encourage you to review your options carefully during Benefits Open Enrollment.
Annual Benefits Open Enrollment for Current Team Members Action required: Benefits open enrollment is for ALL TEAM MEMBERS, including those who recently enrolled or made a change in coverage You must take action if you are eligible for ABM-sponsored plans. Your current Medical, Dental, Vision, Health Savings Account (HSA), and Health Care Flexible Spending Account (FSA) coverage, if any, will end December 31, 2026. Be sure to enroll and get the coverage you want for 2027.
Enrollment for New Hires/Rehires You have 31 days from your hire/rehire date to enroll. If you do not enroll, it is considered a waiver of coverage. See Enrollment Basics for more information.
This 2027 Benefits Enrollment Guide includes everything you need to understand your options and enroll. Enroll online in English or Spanish at worklife.alight.com/abm or use the Alight Mobile app.
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Welcome to Benefits Enrollment
IMPORTANT NOTICE REGARDING PLAN ACCESS This Guide contains a general overview of all ABM’s benefits offerings. Depending on your work status and location, you may have access to some of these offerings. To see the benefits specifically available to you, please access the ABM Benefits Center at worklife.alight.com/abm. Rates are not included in this Guide and are shown when you go through the enrollment process. Si necesita asistencia en español, por favor llame al centro de Servicio ABM al siguiente número 833.938.4635. Un agente que hable español le atenderá. Desde la página de inicio de Alight, haga clic en “Enroll Now,” haga clic en “Language Preferences” ubicado en la esquina superior izquierda, seleccione la opción para español, luego haga clic en “Save.” Las tarifas no están incluidas en esta Guía y se muestran cuando realiza el proceso de inscripción.
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Important Notice Regarding Plan Access
Contents
6 6 6 7 7 8 8 9 9 10 10 10 11 11 11 12 13 13 14
Enrollment Basics
New Hires/Rehires Annual Benefits Open Enrollment Your Benefits During a Leave of Absence If You Do Not Enroll (During Benefits Open Enrollment) Changing Your Elections During the Year (Qualifying Life Event) Verification of Name and Social Security Number for Tax Reporting
How to Enroll
Enroll Online Use the Alight Mobile App Contact the ABM Benefits Center Updating Your Social Security Number and/or Name
Eligibility & When Coverage Begins/Ends
Team Member Eligibility Dependent Eligibility If Your Spouse or Domestic Partner Works at ABM When Coverage/Participation Begins When Coverage/Participation Ends
Directory of Resources
Important: Additional benefit plans might be offered to you There may be other benefit plans available to you that are not listed in this Guide. Be sure to visit worklife.alight.com/abm and access the “Benefits Information” tab. Once you click on that tab, then click on “Flyers" to view any other plans that might be available to you for 2027.
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Contents
Enrollment Basics New Hires/Rehires •
You must enroll within 31 days of your hire/rehire date.
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Enrollment in the Employee Assistance Program (EAP) is automatic and coverage begins on your date of hire.
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In general, coverage in all other benefits will begin as follows: ▪
New Hire: In general, on the first of the month following 60 days of consecutive employment with ABM. For plans administered by The Standard, coverage will begin 30 days following your rehire date.
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Rehire: On the first of the month coinciding with or following your date of rehire. For plans administered by The Standard, coverage will begin 30 days following your rehire date.
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Your elections will remain in effect through December 31 of the current year, unless you are no longer employed by ABM, are no longer in an eligible class, or experience a QLE (see Changing Your Elections During the Year).
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If you do not enroll during your initial enrollment period, you will not have another opportunity to enroll until the next annual benefits open enrollment, within 31 days of experiencing a change in eligible class, or within 31 days of a QLE.
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Failure to enroll is considered a waiver of coverage.
Annual Benefits Open Enrollment
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Annual benefits open enrollment is for all team members, including those recently enrolled based on being hired/rehired or who experienced a change in eligible class or QLE (see Changing Your Elections During the Year).
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IF YOU DO NOT ENROLL DURING ANNUAL BENEFITS OPEN ENROLLMENT, the chart on the following page shows what will happen to your benefits coverage.
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You may change your elections as often as you’d like during annual benefits open enrollment, October 6 – 20 (11:59 p.m. Central Time). The elections we have on file for you when the enrollment system closes will be considered your final elections and will be effective for the entire plan year (January 1 – December 31, 2027), unless you are no longer employed by ABM, are no longer in an eligible class, or experience a QLE.
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If you do not enroll during annual benefits open enrollment, you will not have another opportunity to enroll until the next annual benefits open enrollment, within 31 days of experiencing a change in eligible class, or within 31 days of a QLE.
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Failure to enroll is considered a waiver of coverage.
Enrollment Basics
Your Benefits During a Leave of Absence If you take a leave of absence, your benefits may be affected depending on the type of leave you take. To determine how your benefits are affected, refer to the applicable Summary Plan Description (SPD) located at the ABM Benefits Center on worklife.alight.com/abm.
If You Do Not Enroll (During Benefits Open Enrollment) Plan Name
What Happens If You Do Not Enroll
Medical Dental ▪ Vision
Coverage effective in 2026 will end December 31, 2026.
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▪ ▪
Health Savings Account (HSA)1 Flexible Spending Account (FSA)
Participation effective in 2026 will end December 31, 2026.
Voluntary Short Term Disability2 Voluntary Life & AD&D2, 3 ▪ Accidental Injury2 ▪ Critical Illness2 ▪ Hospital Indemnity2 ▪ Pre-Tax Commuter & Parking4 ▪ Pet Insurance ▪ Identity Theft Protection2 ▪ Legal Services ▪ Gym & Wellness Resources5 ▪ Employee Stock Purchase Plan (ESPP)5 ▪ ABM 401(k) Employee Savings Plan4
If you are currently enrolled and still meet the eligibility requirements, your current election will carry forward and will be subject to the applicable 2027 rates.
Basic Life & AD&D3 Short Term Disability ▪ Long Term Disability ▪ Employee Assistance Program ▪ Marketplace Mall
If you are offered these benefits automatically or are currently participating and still meet the eligibility requirements, your current benefits will carry forward to 2027. If you are newly eligible for any of these benefits, you will be enrolled automatically.
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▪ ▪
▪
Life Insurance with Long Term Care
You will not be allowed to elect coverage until the next Benefits Open Enrollment.
1 You may change or stop your contributions at any time. Any changes made mid-year will
be effective the 1st of the month following when the change was initiated. 2 You may drop coverage at anytime without a QLE, however, you may not change or
reenroll in coverage unless you experience certain changes in eligibility or a QLE. 3 You may update your beneficiary information at any time. 4 Once eligible, you may enroll, change, or stop contributions at any time. 5 You may enroll, change, or drop coverage at any time.
Enrollment Basics fi
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Depending on your work status and location, you may be eligible for some or all of the bene ts shown in the chart at left.
Changing Your Elections During The Year Qualifying Life Event (QLE) When you pay for benefits coverage using pre-tax dollars, the IRS dictates that you may only change these elections outside annual benefits open enrollment (or your initial enrollment period, if a new hire/rehire) if you have a QLE. An eligible QLE includes: •
Birth, adoption, or the placement of a child for adoption,
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Marriage,
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Divorce or legal separation,
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Death of a dependent,
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A dependent loses or gains eligibility,
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A change in employment status for you or your spouse/domestic partner,
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You or your spouse enroll in Medicare or Medicaid,
•
A court order requiring you to cover an eligible dependent, and
•
A significant reduction of hours, such as full-time to part-time.
Any change in your coverage must be consistent with your eligible QLE. For example, if you have a baby, you may add your child to your medical coverage; you may not remove your spouse from coverage because of the birth of your child. You will have 31 days from the date of the QLE to change your benefits. If the QLE is due to your entitlement or loss of entitlement for Medicare, Medicaid, or Children’s Health Insurance Program (CHIP), or due to a Special Enrollment Period under the Federal Marketplace, you have 60 days to change your benefits. If you miss this deadline, your next chance to make any changes will be during the next annual benefits enrollment period or within 31 days of experiencing another QLE. NOTE: Changes related to births, adoptions, or placements are effective on the date of the event. All other changes related to a QLE are effective the first of the month following the event.
Verification of Name and Social Security Number for Tax Reporting During ABM’s annual Affordable Care Act (ACA) reporting process, the IRS notifies ABM when a team member’s or dependent’s name or Social Security number does not match IRS records. To meet Form 1095 C reporting requirements, ABM must correct these discrepancies with the IRS, as penalties may apply if they remain unresolved. ABM is required to provide the Internal Revenue Service (IRS) with your legal name and Social Security Number (SSN) exactly as they appear on your Social Security card. The same is true for any dependents you cover. This verification process helps prevent delays in processing your tax documents and avoid potential discrepancies with the IRS. If you have questions about your Social Security record or need a replacement card, please contact the Social Security Administration. Please review the name and SSN you provide to ABM and confirm that they match the information on your Social Security card (or that of your dependent). If you previously submitted incorrect information, correct your information using one of the options listed on page 10. Enrollment Basics ‑
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How to Enroll Enroll Online Visit the ABM Benefits Center at worklife.alight.com/abm. •
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If you have already registered, you will need to enter your User ID on the first screen and your password on the next screen. If you have established biometrics (fingerprint or face ID), you can choose the option to receive a notification on the Alight Mobile app to verify your identity. If you have forgotten either your User ID or Password: ▪
You will be prompted to enter your user ID. Click “Don’t have User ID.” Enter the last 4 digits of SSN, and your date of birth with hyphens separating the day, month, and year (ex. 01-01-2000). Click the checkbox to acknowledge the privacy policy and click “Continue.”
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Enter your Alight Worklife password on the next screen. If you do not have it, click “Reset password.” You may choose to have a temporary password sent via mobile phone or email. After receiving, enter last 4 of SSN and DOB again, and type in the temporary password. You may now create a new password and Service center PIN following the requirements shown on the screen. A reminder of your existing User ID will be displayed at this time. Please make a note of it.
If you are a New User, click “Don’t have User ID.” Enter the last 4 digits of SSN, and your date of birth with hyphens separating the day, month, and year (ex. 01-01-2000). Then, enter your zip code. Click the checkbox to acknowledge the privacy policy and click “Continue.” ▪
Choose your credentials by creating a User ID that is at least 8 characters. Create and confirm a Password that is between 10-64 characters. (Passwords require 3 of these 4 elements: upper case letter, lower case letter, number, or special character.)
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Create five security questions and answers, then click “Continue.”
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Create a Service Center PIN (6-20 digits) you will need if you call the ABM Benefits Center.
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Review your benefit options, elect or waive coverage, review/update your beneficiary information (if applicable).
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Once you are satisfied with your elections, click “Complete Enrollment.” Note that your elections are saved as you go through the enrollment process and will be processed even if you do not click “Complete Enrollment.” If you elected any coverage that you do not want, you need to go back to those plans and decline coverage and/or remove dependents; otherwise, your enrollment will be processed based on the elections you entered. After clicking “Complete Enrollment” you have the option of printing your elections by clicking the blue “Print This Page” button.
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If you have an email address on file with ABM, you will receive an email that includes a link to your secure mailbox on the portal. You may print this confirmation and/or save it to your device. If you don’t have an email address on file with ABM, go to worklife.alight.com/abm and click on “Health and Insurance” at the top of the page. Then click “Your Coverage” under the Coverage Details column. You will then have the ability to view your elections.
How to Enroll
Use the Alight Mobile App Here are three ways to get the Alight Mobile app: 1. Text “Benefits” to 67426 (U.S. only) 2. Visit alight.com/app 3. Scan the QR code with your phone and choose the Alight Worklife option to register and make your benefit elections
Linking the App to Your Account •
In the app, choose the setup option.
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Sign in and agree to connect your device via an access code sent by text message.
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Enter the access code in the app to confirm your identity.
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Follow the directions on your device to set up your fingerprint or face identification.
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You will then be able to open the Alight Worklife site. Enter your user ID, choose the “Login with Alight Mobile” button, and use your mobile device to identify yourself to gain access.
Contact the ABM Benefits Center If you need personal assistance, simply call 833.938.4635, Monday – Friday, 7 a.m. – 7 p.m. CT. A representative will guide you through the enrollment process. You will be given a Case Number. Please write this down and use it if you have any questions or need additional assistance. You can also communicate with the ABM Benefits Center via chat. The ABM Benefits Center can assist via telephone in various languages.
Updating Your Social Security Number and/or Name For Team Members ABM: Call 888.328.8606, Monday – Friday, 6 a.m. – 10 p.m. CT and Saturday – Sunday, 9 a.m. – 4 p.m. CT. Able Legacy: Call 888.328.8606, Monday – Friday, 8 a.m. – 6 p.m. PT.
For Dependents
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Online: Visit worklife.alight.com/abm.
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Alight Mobile App: Visit alight.com/app or scan the QR code above.
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ABM Benefits Center: 833.938.4635, Monday – Friday, 7 a.m. – 7 p.m. CT.
How to Enroll
Eligibility & When Coverage Begins/Ends Team Member Eligibility To determine if you are eligible for benefits and to see the specific benefits plans that apply to you, visit the ABM Benefits Center at worklife.alight.com/abm, use the Alight Mobile app, or call the ABM Benefits Center. The ABM Benefits Center and Alight Mobile app will indicate the options available to you, if any, and the associated cost. New Hires/Rehires: You must enroll within 31 days of your hire or rehire date. In general, coverage will begin on the first of the month following 60 days of consecutive employment with ABM.
Dependent Eligibility The information below will help you determine if you have a dependent who qualifies to be enrolled as an eligible dependent. You will need to provide a Social Security number (SSN) and date of birth for all dependents that you enroll, since all dependents enrolled in ABM’s benefits plans will be verified (see Dependent Eligibility Verification for more information). Dependent coverage begins and ends when coverage for the team member begins and ends (unless otherwise noted), as described in When Coverage/ Participation Begins/Ends. Type of Dependent
Eligibility Requirements1
Spouse
Must be legally married to the team member.
Domestic Partner2
A person of the opposite or same sex with whom the team member has established a domestic partnership.
Child (biological, adopted, foster, or step-child)
Under age 26.
Child of a Domestic Partner2
Under age 26
Child Covered Under a Qualified Medical Child Support Order (QMSCO)
Order must be a QMSCO.
Disabled Child Aged 26 or Older3
Must be incapable of self-sustained employment because of physical disability, mental or cognitive disability, mental illness, or mental health disorder; dependent on the team member for a majority of his/her financial support and maintenance; live with the team member for more than half the year; and have been covered under the plan before age 26.
1 Unless otherwise noted in the flyer specific to the benefits plan. 2 Your share of the premium for coverage for a domestic partner and/or child(ren) of a domestic partner
must be treated as after-tax. Further, the portion of the premium ABM contributes toward that coverage is subject to imputed income. 3 You will be required to complete a disabled dependent form for each benefit plan in which you enroll a
disabled child who is age 26 or older.
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Eligibility & When Coverage Begins/Ends
Dependent Eligibility Verification ABM is committed to providing affordable health care benefits for all team members and their eligible dependents. To ensure benefits dollars are equitably distributed amongst all team members, we must verify we are only paying the expenses of eligible dependents. ABM has partnered with Alight to verify dependent eligibility. Please follow the instructions provided on worklife.alight.com/abm or the Alight Mobile app when enrolling dependents. If your dependents have already been verified, they will not be required to go through this process during annual benefits open enrollment. If you elect coverage for a new dependent, a letter will be mailed to you within three business days of adding the dependent. You will then have 30 days from the date you added the dependent to submit the required documentation. Documentation received after 30 days will not be considered. You can upload documents within 24 hours of adding a dependent on the Alight portal. NOTE: Hospital certification is considered an acceptable proof of birth, but you will ultimately need to provide a required form of documentation (i.e., official birth certificate) within the required 30-day period. All dependent documentation must be provided to Alight, not ABM. You may upload documentation to the ABM Benefits Center at worklife.alight.com/abm or the Alight Mobile app. You may also fax documentation to Alight at 866.616.3558. IMPORTANT: Any dependent not verified by the verification deadline date will be removed from coverage retroactively. Note that if you receive ID cards prior to submitting approved documentation, this does not indicate that your dependent(s) have been approved. If claims are incurred and paid by the plan prior to your dependent(s) being retroactively removed from coverage, you will be required to reimburse the plan the full amount paid. If you have any questions regarding the dependent verification process, please call the ABM Benefits Center at 833.938.4635.
Social Security Number (SSN) Required for Enrolled Dependents In order to comply with the Affordable Care Act of 2010, regulations from the Centers for Medicare and Medicaid Services (CMS), and carrier requirements, ABM is required to collect SSNs for all dependents enrolled in a Company-sponsored plan. This also helps ensure dependent claims are processed in a timely manner. The collection and use of SSNs is limited by federal and state laws and regulations. When an SSN is used for protected health information (PHI), Health Insurance Portability and Accountability Act (HIPAA) privacy rules dictate who can collect the information, how it can be used, and with whom it can be shared. With these rules, collection of SSNs for reporting to the IRS and CMS are considered a legitimate and necessary use of the SSN under federal law.
If Your Spouse or Domestic Partner Works at ABM If both you and your legal spouse or domestic partner are employed by ABM, please keep in mind these restrictions on electing duplicate coverage: Medical, Dental, and Vision – You may each enroll as an individual or one of you may elect Employee & Spouse coverage, Employee & Child(ren) coverage, or Employee & Family coverage. If you elect coverage separately, you cannot cover each other as a dependent and your eligible child(ren) may only be covered by one of you. Voluntary Life Insurance – You may each elect VLI coverage as an Employee. Alternatively, one of you may elect VLI coverage for yourself as an Employee and then elect Spouse coverage for your spouse/domestic partner. But neither of you are allowed to be covered as both an Employee and a Spouse. Further, if you and your spouse/domestic partner elect VLI separately, your eligible child(ren) may only be covered by one of you. 12
Eligibility & When Coverage Begins/Ends
When Coverage/Participation Begins Eligibility Event
Coverage Begins
Team Members
Elections you make during annual benefits open enrollment will take effect January 1, 2027.
New Hires
Enrollment in the Employee Assistance Program (EAP) is automatic and coverage begins on your date of hire. In general, all other benefits begin the first of the month following 60 consecutive days of employment with ABM.
Rehires
Enrollment in the Employee Assistance Program (EAP) is automatic and coverage begins on your date of hire. In general, all other benefits begin the first of the month coinciding with or following your date of rehire.
Change in Eligibility
First of the month coinciding with or following the effective date of the change, provided you have at least 30 consecutive days of employment. (Change from part-time to full-time, transfer to a different location or client, change from Staff/Management to Frontline, or vice versa, etc.)
QLE
First of the month coinciding with or following the effective date of the event. For birth, adoption, or placement for adoption, coverage is effective on the date of birth, adoption, or placement.
When Coverage/Participation Ends Benefit Type ▪
Medical/Dental/Vision
▪ EAP
Coverage Ends Last day of the month in which you are no longer employed by ABM or are no longer in an eligible class.
Short Term Disability Voluntary Short Term Disability1 ▪ Long Term Disability ▪ Voluntary Long Term Disability1 ▪ Basic Life & AD&D1 ▪ Voluntary Life1 ▪ Voluntary AD&D1 ▪ Life Insurance with Long Term Care1 ▪ Accidental Injury1 ▪ Critical Illness1 ▪ Hospital Indemnity1 ▪ Identity Theft Protection1 ▪ Gym & Wellness Resources1 ▪ ▪
FSA Pre-Tax Commuter & Parking ▪ Legal Services1 ▪ Marketplace Mall ▪ ▪
At 11:59 p.m. the day you are no longer employed by ABM or are no longer in an eligible class.
▪
Pet Insurance1
At 11:59 p.m. the day you cancel coverage or are no longer in an eligible class. If you leave ABM, your coverage will not be cancelled, however, you should notify MetLife of your termination. Your current rates will continue through your policy anniversary date, unless you cancel coverage earlier.
▪
401(k)
Your contributions, if any, and corresponding matching contributions to the 401(k) end with your last paycheck, provided the annual limit has not been met. You own all vested contributions in your account.
▪
ESPP
ESPP contributions stop at the end of the month prior to leaving ABM. Any contributions deducted from a check issued after that time will be refunded to you.
1 You may be able to continue coverage for these plans after you terminate. Please contact the carrier.
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Eligibility & When Coverage Begins/Ends
Directory of Resources Below is a directory of all benefits plans offered by ABM. Check your benefits materials for eligibility information. If you have questions, contact the administrator shown below.
ABM Benefits Center
833.938.4635 Fax: 866.616.3558 Mon – Fri, 7 a.m. – 7 p.m. CT worklife.alight.com/abm
Medical/Pharmacy – UHC (or UHC Charter)
855.ABM.3456 or 855.226.3456 myuhc.com Policy #743018 Network: Choice Plus (or UHC Charter/Charter Balanced)
Medical/Pharmacy – Kelsey-Seybold
Concierge: 713.442.2304 24-Hour Appointment Scheduling: 713.442.0000 After Hours Nurse Hotline: 713.442.0000 kelsey-seybold.com
Medical/Pharmacy – Surest (Choice/Health) 866.683.6440 Benefits.Surest.com or Surest app Group #78800282 Network: UHC Choice Plus
Medical/Pharmacy – Kaiser Permanente choose.kp.org/abm California English: 800.464.4000 Spanish: 800.788.0616 Mandarin/Cantonese: 800.757.7585 Northern California Policy #9038 Southern California Policy #102205 Colorado 800.632.9700 Policy #26937 Georgia 888.865.5813 Policy #9334 Hawaii 800.966.5955 Policy #15043 Mid-Atlantic States (Maryland, Virginia, Washington, D.C.) 800.777.7902 Policy #18284 Washington 888.901.4636 Policy #979600 Northwest (Oregon & Southern Washington State) 800.813.2000 Policy #14332 14
Directory of Resources
Medical/Pharmacy – Bay Bridge MEC Bay Bridge Administrators 800.845.7519 bbadmin.com Preventive care: Group #732 Hospital indemnity: Group #27974 Healthcare2U (virtual, primary, & urgent care visits) 800.496.2805 Multiplan PHCS (find a preventive care provider) 800.922.4362 multiplan.us ProCare Rx (pharmacy) 855.828.1484 memberaccess.procarerx.com/account/login
Medical/Pharmacy – HMSA 800.776.4672 hmsa.com Policy #63394
Medical/Pharmacy – Medica 952.945.8000 medica.com/members Group #78800282 Network: UHC Choice Plus
Medical/Pharmacy – Triple S 800.981.3241 ssspr.com servicioalcliente@ssspr.com
Special Medical Programs
(Included with UHC, Kelsey-Seybold, & Surest) 2nd.MD 866.269.3534 2nd.md/abm Hinge Health 855.902.2777 hinge.health/abmindustries help@hingehealth.com Maven mavenclinic.com/join/benefit support@mavenclinic.com Teladoc Health 800.TELADOC or 800.835.2362 teladoc.com (Registration code: ABM) help@teladochealth.com
Dental – MetLife
800.942.0854 metlife.com/mybenefits Policy #305807 Network: PDP
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Dental – Hawaii Dental Service 808.529.9248 hawaiidentalservice.com CS@hawaiidentalservice.com Policy #1588
Dental – WDS Delta Dental (King County) 800.554.1907 deltadentalWA.com Group #00780 Network: PPO and Premier
Vision – VSP
800.877.7195 vsp.com Web ID: ABM Policy #40168269 Network: VSP Choice
COBRA – UHC
Accidental Injury, Critical Illness, Hospital Indemnity Claims/questions: 800.754.3207, Option 2 CignaSupplementalHealthPlans.com Policy # varies by type of coverage Claims filing: myCigna.com
Supplemental Health Solutions – Cigna Healthcare
(included with Cigna’s Supplemental Insurance) Mental Health Resources Cigna.com/MentalHealth Healthy Rewards 800.258.3312 myCigna.com
Voluntary Short Term Disability – Aflac
866.747.0048 uhcservices.com
800.433.3036 aflacgroupinsurance.com Group #24523
Life with Long Term Care – Chubb
HSA – Bank of America
Claims & policy questions: 855.241.9891 Fax: 603.352.1179 Claims: claims@gotoservice.chubb.com Policy questions: csmail@gotoservice.chubb.com
Disability, Life, & AD&D – The Standard
855.204.3126 for Standard Insurance Company (for all calls, except for NY) 855.204.3127 for The Standard Life Insurance Company of New York (for NY DBL) standard.com Policy # varies by type of coverage
Disability, Life, & AD&D – Lincoln Financial (for WGNSTAR only) 800.423.2765 LincolnFinancial.com
Value Added Services Life Services Toolkit – Health Advocate℠ (included with Basic Life and AD&D insurance) 800.378.5742 English: standard.com/eforms/17526.pdf Spanish: standard.com/eforms/17526spu.pdf Travel Assistance – Assist America, Inc. (included with Basic Life insurance) 800.872.1414 English: standard.com/eforms/14684.pdf Spanish: standard.com/eforms/14684spu.pdf Health Advocacy – provided by Health Advocate℠ (included with Short Term Disability insurance and NY DBL Disability insurance) 844.450.5543 English: standard.com/eforms/18390.pdf Spanish: standard.com/eforms/18390spu.pdf Spanish NY: standard.com/eforms/sny18390spu.pdf 15
Supplemental Insurance – Cigna Healthcare
Directory of Resources
888.221.9867 myhealth.bankofamerica.com
FSA/Commuter – WEX 866.451.3399 Claims fax: 866.451.3245 wexinc.com
Employee Assistance Program (EAP) – ComPsych 888.327.5769 Puerto Rico: 800.948.3913 compsych.com Web ID: ABM
Pet Insurance – MetLife
800.GET.MET8 or 800.438.6388 metlife.com/getpetquote
Identity Theft Protection – Norton LifeLock 800.607.9174 my.norton.com
Legal Services – MetLife 800.821.6400 Mon – Fri, 8 a.m. – 8 p.m. ET members.legalplans.com
Marketplace Mall – Beneplace 800.683.2886 abm.savings.beneplace.com
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Gym & Wellness Resources – Wellhub wellhub.com/en-us Help center: support.wellhub.com Download the Wellhub app
ABM 401(k) Employee Savings Plan – Merrill 800.228.4015 888.221.9867 benefits.ml.com
Employee Stock Purchase Program (ESPP) – Merrill 800.813.9323 benefits.ml.com
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Directory of Resources
This Benefits Enrollment Guide (Guide) is intended to highlight some of the major provisions of ABM’s benefits plans and is not to be relied upon as a complete or detailed representation of these plans. Please refer to the Summary Plan Descriptions (SPDs) for further details on the benefits plans. Should this Guide differ from the SPDs, the SPDs prevail. The benefits plans described in this Guide may be amended, changed, or terminated by ABM at any time without prior notice to, or consent by, team members to the maximum extent permitted by law. The benefits plans do not create any contractual relationship between ABM and any team member, nor an obligation by ABM to maintain any particular benefits plan, program, or process. For positions covered by a union contract, wages and benefits are determined by the applicable union contract and may differ from the benefits plans described in this Guide.