BFM September 2025

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LIGHTING CONTROLS MADE SMARTER

Optimise energy use and create adaptable spaces with intelligent lighting controls

Cut costs not performance

Eliminate unnecessary energy waste, helping budgets go further without compromising lighting quality

Sustainability

made simple

Optimise energy use in real-time, helping you meet carbon reduction targets and regulatory requirements

Seamless integration

Scalable systems integrate with existing infrastructure, ensuring compliance and longterm savings with minimal disruption

Synapsys Lighting Control Systems help buildings to unlock smarter, more efficient lighting solutions - reducing waste, cutting costs, and enhancing comfort.

Email | enquiries@synapsys-solutions.com

Web | synapsys-solutions.com

Business Development Director James Scrivens james@abbeypublishing.co.uk

Production Sarah Daviner sarah@abbeypublishing.co.uk

Accounts Manager Katie Brehm accounts@abbeypublishing.co.uk

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Tel: 01933 316931

Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk

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Weatherite & Condair - A cool partnership

When Weatherite needed to develop an innovative cooling solution that didn’t rely on manmade refrigerants, it turned to Condair’s adiabatic cooling expertise. The partnership resulted in Weatherite’s innovative AdTec-D direct cooling system, which is now a highly proven free air-cooling unit, used by leading telecoms and data centre clients.

Andy Lewis, General Manager for Data Centres at Weatherite, commented, “Incorporating Condair’s adiabatic cooling into our AdTec-D unit has saved 80% of power per unit, compared to equivalent refrigerant-based systems. Condair’s flexibility and engineering helped us massively for adapting and producing products specific to the client’s needs. This allowed us to innovate and really deliver

what the client was after.

“A key benefit of working with Condair is their reliability and in not viewing them as merely a supplier, but as a partner, capable of supporting our product from the design stages through to on-site commissioning. I would definitely recommend Condair because of the quality of product, the service that they offer, and also because of the innovation that they offer for this sector.” Andy concluded.

Weatherite’s AdTec-D can offer 15-80kW of sensible cooling per unit, typically operates with an energy efficiency ratio greater than 15, and is an ideal retrofit solution for DC or telecoms operations looking to take advantage of free-air cooling. It can operate in free-air cooling only mode when the outdoor conditions allow or

utilise adiabatic cooling to boost performance when needed. Even on the UK’s hottest ever recorded day, the AdTec-D successfully maintained the required indoor conditions for a leading UK telecoms provider, without any additional compressor-driven cooling.

Condair offers an extensive portfolio of humidification, dehumidification and evaporative cooling systems, including evaporative media supply for free-air, hybrid or liquid cooling systems. It’s ability to provide customer specific solutions with advanced engineering support make it an ideal partner for any OEM or HVAC manufacturer looking to develop innovative cooling or humidity control systems. You can find out more by visiting the company’s website at www.condair.co.uk.

STAY SAFE , STAY OPERATIONAL THIS WINTER WITH OUTCO

With over 20 years’ experience, OUTCO keeps your sites safe, compliant and accessible through fully managed winter services including gritting, snow clearance and salt supply.

Our award-winning technology activates visits using sitespecific forecasts, with every job evidenced through GPStracked reports for complete transparency.

Trusted nationwide with a 99.8% service success rate, OUTCO helps your operations keep moving whatever the weather.

0800 0432 911 enquiries@outco.co.uk

Robertson Facilities Management secures major galleries contract

Robertson Facilities Management (RFM) has secured a £5m over five years contract to deliver hard facilities management services for the National Galleries of Scotland, following a competitive tender process.

The contract goes live on the December 1st following a robust mobilisation and RFM will take on facilities management across eight sites. These include the National Galleries of Scotland’s National, Portrait, Modern One and Modern Two, as well as the Royal Scottish Academy and associated storage facilities around Edinburgh.

Together, these venues house one of Scotland’s most significant art and heritage collections, with approximately 120,000 works of art spanning from Botticelli and Titian to the very best modern art and

the world’s greatest collection of Scottish artists. In the last year, the National Galleries of Scotland sites attracted more than 2.4 million people.

The scope of services cover planned and reactive building maintenance as well as mechanical, electrical and plumbing (MEP) works.

Adrian Mole, Executive Managing Director, Robertson Facilities Management, said: “Our experience in managing complex estates allows us to provide a high standard of service for our partners. Working with the National Galleries of Scotland provides us the opportunity to support one of the country’s most important cultural institutions while strengthening our portfolio.

“We look forward to

developing a strong and collaborative partnership that helps the Galleries continue sharing Scotland’s art and heritage with millions of visitors each year.”

A spokesperson for National Galleries of Scotland said: “The contract was awarded to RFM and will be for an initial period of five years. We look forward to our partnership.”

The award strengthens the growing portfolio RFM has in the public sector and supports its strategy to expand operations in Edinburgh. Earlier this year the business was appointed to deliver a five-year contract for National Records of Scotland in the capital, and is midway through a five-year contract supporting the Scottish Fire and Rescue Service across the country.

10 REASONS TO PLAY MUSIC

IN YOUR BUSINESS

Like most businesses, you want yours to be the best it can be. Whether this is the through the products and services you provide, the prices you offer or the locations in which you are based.

So, why not provide the best experience? You could:

01 02 03

Enhance the environment, set the tone, boost the mood and create a more upbeat atmosphere

Boost customer engagement by using music to create an entertaining environment

Stand out from your competitors

Boost employee engagement, collaboration and motivation

Foster customer loyalty and retention through improving their shopping experience

Attract new customers

Set the spending mood by creating an upbeat and positive atmosphere

Create a feel-good factor through the use of music

Support the future of music

Define and reinforce your brand

ARC Building Solutions expands its retrofitting range to improve comfort and compliance in homes

ARC Building Solutions is responding to the demand for damp and mould solutions in housing stock with its newest innovation: The Retrofit Wall Plate Insulator. It is engineered to enhance the thermal efficiency of existing buildings by addressing heat loss at the eaves junction. Its design ensures continuous insulation over the wall plate into the soffit, significantly reducing heat loss and thermal bridging while maintaining ventilation.

As it stands, an estimated six million homes in England –roughly a quarter of the country’s housing – report problems with condensation, damp or mould. These issues often result from poor insulation at the eaves junction and can lead to energy inefficiency, structural damage, uncomfortable living conditions, and even health risks.

Designed for all common rafter spacings, the Retrofit Wall Plate Insulator provides landlords and housing managers with an indispensable solution to improve property conditions by tackling insulation and ventilation at the eaves. Awaab’s Law will be coming into force this October, meaning social landlords will face strict new deadlines to tackle dangerous damp and mould – or risk footing the bill for alternative accommodation if homes cannot be made safe in time. Additionally, the Renters’ Rights Act, once enacted, is set to extend Awaab’s Law into the private sector, meaning private landlords will face the same strict standards and scrutiny.

Neil Weeks, Managing Director of ARC Building Solutions, explains, “The eaves junction has always been tricky to insulate properly because of

the tight space. In the past, people would often stuff in mineral or glass wool, which can block ventilation and cause moistureladen air in the loft to condense. This can lead to mould, potentially damaging tenant belongings and causing costly and disruptive rafter rot. To ensure adequate ventilation, insulation is sometimes not fitted right up to the eaves junction to allow an air gap, but this can create thermal bridging and cold spots –creating the perfect environment for damp and mould to fester. Our Retrofit Wall Plate Insulator is designed to tackle both of these issues head-on.”

factor by 56%, when used as part of continuous insulation.

Made from glass mineral wool, the Retrofit Wall Plate Insulator keeps the airflow moving with a built-in ventilation tray to maintain the vital 10,000 mm2 ventilation area required to prevent moisture build up, and makes it easier for housing providers to meet PAS 2035 requirements.

The launch of this cuttingedge solution builds on ARC’s first product for the retrofit market, the award-winning Retrofit Eaves Insulator, which debuted in 2024. The Retrofit Eaves Insulator is similar to the Retrofit Wall Plate Insulator but is specifically suited for existing buildings with pitched roofs, eaves spaces, and soffit or eaves ventilation, where wall cavity access is limited. Since its launch, it has been deployed in properties up and down the country and delivered measurable benefits such as helping reduce their PSI value by 97% and temperature

Neil Weeks continued: “The launch of our Retrofit Wall Plate Insulator reflects our ongoing commitment to pioneering innovation solutions, as it allows even more homes to benefit from quality retrofit insulation and ventilation. Its design means it can also be used in sloped ceilings which have historically been a difficult detail to retrofit, and can be installed where it is possible to pass insulation over the wall plate, ensuring the loft roll becomes continuous with wall or soffit insulation.

“With the Retrofit Eaves Insulator and now our new Retrofit Wall Plate Insulator, we ensure that dwellings with any roof type can be protected and that we have an insulation solution for any type of cold loft. By working closely with housing providers, we’re making retrofit projects more effective and accessible than ever before.”

For more information on the Retrofit Wall Plate Insulator, please visit Retrofit Wall Plate Insulator - ARC Building Solutions, and to learn more about retrofitting for warmer, safer homes, visit retrofit for warm safe homes - ARC Building Solutions.

Why energy insight is the new infrastructure investment

Seaward Electronics, part of GMC Instruments, has launched PATGuard Cloud - a fully cloud-based version of its widely used PATGuard software - offering greater flexibility in managing testing records, asset data and reporting.

The platform supports test data management, job scheduling and asset tracking with real-time access from any location or device to help users stay organised and maintain compliance across multiple sites. It also features overthe-air updates, removing the need for manual downloads and keeping the software current without disrupting day-to-day operations.

Brought to market by Seaward, PATGuard Cloud builds on a longstanding platform widely used across the industry. As one of the pioneers of PAT testing technology, Seaward has been providing solutions to the sector for over 40 years. The new system reflects Seaward’s continued focus on supporting PAT professionals with practical, compliance-focused tools.

PATGuard Cloud is the company’s first fully cloudbased software platform. It runs on desktop, mobile and tablet devices - whether using Windows, Mac, iOS or Android - and replaces the previous Windows-only version with a more versatile system built for today’s testing environments.

Nathan Barwell, Head of Category Management at Seaward, said: “This launch marks a significant step forward for PAT professionals operating in the modern test environment. We know those responsible for portable appliance testing need systems that are fast, reliable and accessible on the go. The new PATGuard Cloud

delivers on these needs while making it easier to manage data securely, run reports and stay on top of compliance without being tied to a single device.”

Importantly, the system has been designed with developing regulatory requirements in mind, including the upcoming EU Cyber Resilience Act (CRA), helping testers manage sensitive data securely and stay compliant as standards continue to develop.

The platform is designed for maximum flexibility, supporting all downloadable PAT testers, including a wider range of manufacturers. Key features include automated retest scheduling, centralised customer and asset databases and integrated reporting tools, all aimed at streamlining administration and giving users greater control over their workload.

Role-based access permissions can be assigned across teams, including readonly, edit and admin levels, ensuring the right people have the right level of control. Built-in scheduling tools

and customisable reporting features help users maintain accurate, consistent records and demonstrate compliance to clients and regulators alike.

Richard added: “We’re also looking ahead to how compliance demands are changing. With legislation like the Cyber Security and Resilience Act on the horizon, testers need systems that can keep pace. PATGuard Cloud has been built with that in mind - it protects sensitive data and helps users stay aligned with both current and future regulatory standards.”

The new PATGuard Cloud also allows users to import historical data, making it easier for existing customers to upgrade while maintaining continuity across their testing records.

Available on a subscription basis, the platform is being rolled out to existing PATGuard users, while new customers can sign up via Seaward’s website or the dedicated PATGuard Cloud site.

For more information, visit: https://patguardcloud.com/

Steve Juson, Managing Director,

When replacing a failing waste water pump consider why and upgrade

Repeated pump failures can leave operators worrying about if and when this might happen again and how this will affect their business.

Regular inspection of any waste water pumping system is recommended, chiefly to remove any build-up of solids or foreign objects that have ended up in the collecting tank. However, even with these precautions, the demands of a commercial application will put strain on its pumping system, with factors such as the number of hours run and possibly the constant variation in temperature of disposed liquids and cleaning fluids which can affect reliability.

In these situations, it may well be time to consider upgrading the pumping system for something more robust.

Common faults with standard pumping systems are auto start/stop microswitch

failures and ingress of water into the electric motor of the submersible pump. Therefore, when looking for a reliable pump, it is the quality and performance of these parts of the pump which should be considered.

Waste water pump experts Pump Technology Ltd are happy to discuss all pumping requirements and current problems. They will be able to recommend an improved pump selection that will fit into the available footprint and provide the pumping performance required.

The benchmark choices for commercial applications are the DrainMinor and DrainMajor pumping systems. Two key design features ensure these are particularly robust and reliable.

The automatic start/stop operation of the pump is controlled by a large triangular low-level float. It is attached to the outside of the pump body by a rigid arm. This oversize float with its simple mechanism means that it does not fall foul of any debris within the waste water, or even degradation from

varying liquid temperatures and cleaning agents. The other potential problem is the sealing of the pump shaft. Standard small submersible pumps commonly use a static lip seal arrangement to stop the ingress of water into the motor windings. A classic failure in these “budget” pumps is the build-up of waste such as coffee granules and milk

skin. These can work their way under the lip seals and create a moisture path to the motor windings.

To solve this problem, the team at Pump Technology Ltd would recommend a Jung Pumpen submersible pump, either the U3KSL, U6K or the US73 depending on the discharge head required. These pumps are fitted with a fluid facing rotary silicon

carbide mechanical seal, which is designed to overcome typical static lip seal failures. Any of these pumps can be fitted into the DrainMinor and DrainMajor collecting tanks. The DrainMajor is also available as a twin pump design offering users a duty standby arrangement.

To discuss commercial drainage reliability contact:

Why facilities managers must treat washrooms as a strategic asset for workplace wellbeing

Joanne Gilliard, CEO of Jangro, the UK and Ireland’s largest network of independent janitorial distributors, explains how effective washroom strategies can reduce absenteeism, strengthen compliance, and enhance workplace inclusivity across facilities.

Washrooms are among the most heavily used spaces in any building, yet they are often underestimated in strategic planning. Beyond their functional role, they influence first impressions and leave a lasting impression on both employees and visitors. When standards slip, the impact is immediate. Recent data shows that only 23.3% of workers say workplace washroom facilities are reliably clean, illustrating how far standards fall short.

and paper products, should be built into performance metrics. Making cleanliness visible and measurable is key to setting transparent, accountable standards.

The consequences of poor washroom provision go beyond appearance. Poor washroom hygiene is directly linked to higher rates of sickness and lower productivity, costing UK employers an estimated £103 billion in 2023, with employees losing the equivalent of 44 working days a year through sickness. Hygiene in the washroom is therefore not a peripheral service but a critical factor in business performance. For facilities managers, this means treating washrooms with the same level of rigour as any other high-risk area of a building. Regular audits of cleanliness with a particular focus on high-touch surfaces, and consumable availability, such as soap, sanitiser,

While building regulations set an important baseline for design, forward-thinking facilities managers are going further by embedding wellbeing and equality into their washroom strategies. The adoption of accreditations such as Period Positive Workplace, which encourages employers to provide free period products in washrooms, is a clear example of how facilities teams can remove barriers, foster dignity, and actively contribute to workplace wellbeing.

Raising standards in washrooms relies on consistent management and smarter operational practices. Effective facilities teams are integrating cleanliness metrics into building performance reporting, investing in real-time

monitoring technologies, and partnering with trusted suppliers to access both sustainable products and tailored training for operatives. Flexible learning and development opportunities, including bitesized modules on hygiene and infection prevention, are proving particularly effective in raising standards across multiple sites while ensuring cleaning operatives feel supported and valued.

When managed strategically, washrooms become far more than a functional necessity. They help to reduce absenteeism by protecting health, support compliance with regulations, and contribute directly to workplace inclusivity. Facilities managers who prioritise washroom provision at this level will not only reduce organisational risk but also create safer, smarter, and more supportive environments for every user.

Building & Facilities Management editorial content covers all the major FM areas of interest within the workplace and the built environment.

This includes industry developments, company news, case studies and application stories, product news as well as articles from leading authorities within the marketplace.

To find out more information about BFM Magazine or to subscribe, please visit www.bfmmagazine.co.uk

Clivet presents ZEPHIR4: a new frontier in air renewal

Heat pump technology for air renewal represents a significant step forward in improving energy efficiency and indoor comfort. Today, Clivet, integrating full inverter technology and environmentally friendly refrigerant, outlines a new frontier in air renewal in a wide range of applications, from restaurants to offices, from public buildings to large hotels.

Clivet launches the new generation of ZEPHIR4 air renewal and purification units, continuing the innovation introduced with the first model, launched in 2004. The new series, with air flow rates from 2,300 to 19,000 m³/h, integrates full inverter technology and eco-friendly

refrigerant R-32 to achieve even higher operating efficiencies throughout the year.

The ZEPHIR4 system recovers energy from the exhaust air and transfers it to the fresh air, amplifying it through the refrigeration circuit. In this way, it is possible not only to completely neutralize the thermal load of the outside air at any time of the year, but also to contribute to satisfying the internal loads of the building.

It stands out for its high thermal and mechanical performance, classified as T2/TB2 according to UNI EN 1886. It guarantees comfortable air intake conditions even with outdoor

temperatures as low as -20°C with the standard unit and offers an extended operating range in cooling mode.

“The main benefit of ZEPHIR4 is its versatility: it is the ideal solution for both the renovation of existing buildings and new constructions,” says Damiano Rossi, Product Manager at Clivet.

Thanks to its ‘independence’ from other air conditioning systems, its capacity, and its low consumption, ZEPHIR4 allows significant savings in both first investment and daily management. Its advantages can be enjoyed by all players in the supply chain, from the designer to the investor, from the installer/

maintainer to the end user.

The integrated iFD electronic filtration technology and continuous monitoring of indoor air quality allow only the necessary air to be introduced into the environment, with significant energy savings (up to 45%) for ventilation compared to traditional solutions, while ensuring comfort for people.

Its characteristics make it an ideal system for all applications where hygienic air exchange is necessary to ensure air quality for occupants, such as restaurants, offices, public buildings, schools, gyms, and large hotels.

ZEPHIR4 stands out for these advantages:

• full inverter with highefficiency energy recovery and low ventilation absorption

• high-performance mechanical and thermal structure (class T2 /TB2)

• efficient operation down to -20°C in heating mode and with extended envelope in cooling mode

• latest generation iFD electronic filters for maximum efficiency and savings

• precise temperature and humidity control in heating and cooling modes

• free modulating post-heating

• additional capacity to contribute to room conditioning

• complete absence of contamination between exhaust air and intake air

• intelligent management of free cooling and ambient air quality

• compatibility with VRF centralisers and Clivet supervision

• systems (CLIVET EYE, INTELLIAIR).

• easy design with all components mounted on board the machine

ZEPHIR4 Air renewal and purification unit with air flow rates from 2,300 to 19,000 m³/h, for large spaces such as offices, schools, gyms, restaurants, hotels.

Active energy recovery with heat pump technology and R-32 eco- friendly refrigerant. Precise temperature and humidity control all year round and comfortable air intake even at -20 °C outside.

High-efficiency electronic filtration and CO 2 monitoring for excellent air quality. Perfect for both new and existing systems.

OP completes Cooper Parry’s Manchester office refurbishment

Leading office interior design consultancy, OP, has completed the refurbishment of Cooper Parry’s Manchester office.

The six-week project has transformed 15,000 sq ft of existing office space, creating a workplace with a homely feel that brings elements of Manchester into the design.

The refurbishment features a business lounge welcome area with a lounging feel that leads to the client suite. The space includes east and west wings with predominantly open plan desking, and a north wing with a mixture of open plan desking and the Orangery - an extension of the social area featuring gaming facilities including pool table, darts and ping pong, paired with various seating settings.

The project has retained and celebrated the building’s original features, including parquet flooring and exposed services. The design approach emphasised sustainability through extensive reuse of existing elements including desks, task chairs, existing glazing, and minimal new partitioning. The original parquet flooring was retained and polished, with repairs made where walls had been removed.

Room naming incorporates Manchester references developed with the client team, including meeting rooms called the Hacienda and the Mill. The design features Manchester’s bee culture as you enter the business lounge area.

The space includes biophilia and planting throughout, with

layered design elements including wallpaper, patterns, and pendant lighting replacing standard office lighting to create texture and visual interest.

The project was completed while staff remained working in the building, with phasing across four areas to minimise disruption.

“Our vision for Cooper

Parry’s Manchester office was to create a workspace that feels authentically connected to the city while maintaining the warmth and comfort of home. “ Emily Cowgill, Designer at OP

“We’re delighted with the transformed space. It looks fantastic and has been very well received by everyone in the office.” Jo Giles, Head of Facilities at Cooper Parry

Base Structures leads cutting-edge roof replacement for Nottingham landmark

Tensegrity structure

specialists Base Structures has completed one of the UK’s most technically demanding tensile fabric roof replacements at the Castle Meadow Campus owned by the University of Nottingham. Its Central Building was formerly home to the Inland Revenue and was designed by renowned architects, Michael Hopkins & Partners in 1994. The building broke new ground in office design at the time and replaced traditional heavy steel frameworks with an innovative synergy of fabric, steel, and tierods. Covering a vast footprint with minimal supports, it remains one of the most intricate roofing structures in Europe. With the original fabric reaching the end of its design life and the University of Nottingham’s future plans for the campus, the incredible

3,000sqm tensile roof has now been replaced to preserve this historic structure and prepare it for years to come.

Andy Traynor, Director at Base Structures, said:

“This has been one of the most significant projects we’ve undertaken, as the complexity of the large fabric roof is highly unique. The good news is that we love projects that challenge us, we thrive on problem solving and pushing the boundaries of the tensile industry.

“This project is a real showcase of engineering skill and collaborative teamwork,” Andy added.

At the heart of the challenge was the removal and replacement of the highly engineered roof structure, supported by three floating ladder trusses. These trusses had to be sequentially lowered

in precise 100mm increments to avoid overstressing the existing system, an operation carried out using twelve load cells and delivered with rope access specialists. Each of the twelve lifting beams, required to manoeuvre the trusses, were designed in five separate sections and constructed in mid-air to accommodate the existing structural tierod system. The new roof also includes new 19.5mm laminated & toughened glazing units, installed by RAC Ltd.

Now fully revitalised, the new roof reinforces the Central Building at the Castle Meadow Campus as a beacon of architectural and academic excellence. It sets the stage for a vibrant, flexible space in the heart of the city for learning, collaboration and community engagement.

Cleaning & Hygiene

Harrisons Secures Third Consecutive Planet Mark Certification with Important Carbon Reductions

Harrisons, a leading UK manufacturer of nonwoven wet and dry wipes, has once again been recognised with Planet Mark Business Certification, marking the third consecutive year that the company has achieved the sustainability standard.

The recognition highlights Harrisons’ ongoing commitment to reducing its environmental impact and building a more sustainable future for professional wiping solutions.

Between April 2024 and March 2025, the company achieved a 52.9% reduction in its Scope 1 and 2 carbon emissions at its Romford site, thanks in part to a switch to renewable electricity at its Romford site. Harrisons also expanded the scope of its measurement to include more areas of its value chain - giving a fuller and more transparent picture of its carbon footprint.

In achieving its third consecutive certification, Harrisons has taken several steps forward to reduce its environmental impact, including:

• Installing 80% LED lighting at the Romford site, with plans to reach 100% coverage by end of 2025.

• Reducing material waste at the Romford site by 46% during the reporting period.

• Switching to 100% renewable energy at the Romford site, cutting electricity-related emissions by almost 90%.

• Partnering with a new third party logistics provider, Magnum Logistics, meaning all raw materials are stored in a BREEAM-certified building with 25% solar panel roof coverage.

Commenting on the achievement, Stephen Harrisons said: “Three years of Planet Mark certification is another fantastic milestone. It reflects the progress we’re making on our sustainability journey and marks another big step forward in what has been a landmark year for the business. Alongside the launch of our Industrial Range, our new logistics partnership with Magnum, and the acquisition of Ecotech’s business and assets, this is yet more evidence that Harrisons is setting the standard in wiping.”

This year Harrisons also expanded its range of

sustainable wiping solutions, launching the plastic free Prem 100 and Tech 100, made with Sontara ® materials, as part of its new Industrial Range. This added to their existing sustainable offering which includes J-Cloth® Compostable wipes - produced with 100% natural biodegradable fibres from PEFC-certified sources. and the Sontara EC® Green – a compostable wipe made from 100% cellulosic and renewable material.

Looking ahead, Harrisons will continue working with Planet Mark to measure and improve its environmental performance and social impact year on year. It has already started working with The Hygiene Bank to eliminate hygiene poverty by donating 15,000 wipes every month to individuals and families who struggle to afford daily cleaning essentials.

What Makes a Great Winter Maintenance Contract? 6 Questions to Ask

A winter maintenance contract is one of the most valuable safeguards a business can have. Snow and ice are more than just inconveniencesthey create real risks such as slips, falls, and injuries – all of which come with significant legal hazard and financial risk. Lost productivity, supply chain delays, and even temporary site closures are disruptions that no organisation wants to face. Choosing the right partner to take on these risks is essential. But with so many providers competing in the market, how can you be confident you’re selecting the best one?

To make the process easier, here are six key questions every facilities or procurement manager should ask when reviewing a winter maintenance contract - and why the answers matter.

1. How accurate are the weather forecasts being used?

A contract is only as strong as the information it relies on. Broad, generic weather forecasts often cover entire regions, which can trigger unnecessary site visits or, even worse, fail to flag risks specific to your location. The most reliable providers use professional, site-specific forecasting models designed to predict the exact conditions on your premises. At OUTCO we utilise advanced weather forecasting technology to monitor road surface temperatures (RSTs) to ensure precise service delivery and proactively schedule gritting services based on accurate sitespecific data. This allows for timely interventions to achieve a 99.89% service success rate and enhanced overall safety while preventing the cost and waste of needless visits.

2. Is the pricing model right for your business?

Not all sites are the same - and not all pricing models are created equal. Fixed-price agreements and cost-per-visit contracts each serve a purpose, but the right choice depends on the unique characteristics of each site, your company’s budget certainty, appetite for risk, and operational requirements. A strong winter maintenance partner should offer flexibility, including hybrid models that balance predictability with cost efficiency. This adaptability ensures you get both value and confidence throughout the winter season.

Notably, winter risk is not uniform across the UK, which is another important factor that argues against a “one-sized fits all” approach. While Scotland and northern England experience extended snowfall and repeated freeze-

thaw cycles that demand consistent gritting and snow and ice clearance, other milder regions can face less frequent sudden cold snaps that can find organisations unprepared.

Tailored, site-specific strategies with the right pricing model are key to mitigating disruption while managing budgets with confidence.

3. What evidence of service will you receive?

Documented proof of service is vital for compliance, insurance claims, and peace of mind. Without reliable records, it can be difficult to demonstrate that your duty of care has been met. Look for providers who deliver transparent, verifiable evidence for every visit - ideally including time-stamped GPS data, digital service logs, and photographic proof. These records not only protect your business but also give you reassurance that the work

is being done properly.

4. How quickly can services be delivered?

When a cold snap hits, demand for winter maintenance spikes rapidly, and some providers struggle to keep up. The result is that sites are left exposed to unnecessary risk. A great contract includes guaranteed response times and access to nationwide resources that can scale quickly during severe weather events. Ask potential providers how they manage peak demand, what resources they have in reserve, and whether they can demonstrate a proven record of delivering under pressure.

When overseeing multiple sites, you also need to determine how a provider can deliver a consistent service across regions. OUTCO’s national network, backed by regional operatives and real-time service visibility via our digital portal, ensures that every site receives the same high level of service, no matter where it’s located.

5. What materials and methods are being used?

Not every de-icing solution is the same. Some salts and grits can corrode surfaces, damage landscaping, or leave unsightly stains when tracked indoors. A reputable partner should be transparent about the products they use and be able to explain why their approach is safe and effective. A leading provider like OUTCO uses sustainable solutions such as white marine salt to be environmentally responsible and less damaging to assets. We also take into account sensitive areas such as metal staircases and use appropriate de-icing products and methods to prevent corrosion or damage.

6. How transparent is communication and reporting?

Clear, proactive communication makes winter maintenance far easier to

manage. The best contracts provide client access to online portals where you can monitor job progress in real time, download service reports instantly, and request extra visits with just a few clicks. Without these systems in place, you may end up chasing updates at the busiest and most stressful times of year.

This is an area where OUTCO aims to surpass expectations. Thanks to our award-winning technology, our clients have 24/7 access to real-time service updates via our OUTCO Service Portal, which provides complete visibility of gritting services. This includes GPS-tracked reports and breadcrumb audit trails; instant service status updates (Scheduled, En-route, Onsite, Completed); and call-out requests at the click of a button.

Setting the Standard

By asking these six questions, you can quickly distinguish between providers who merely deliver “gritting services” and those who offer real peace of mind. A

great winter maintenance contract is built on accuracy, flexibility, transparency, responsiveness, sustainability, and open communication.

At OUTCO, we set the benchmark in every one of these areas. With a proven two-decade heritage in winter maintenance, we manage over 250,000 gritting jobs annually powered by award-winning technology. It’s why we’re trusted by businesses to keep them safe, compliant, and fully operational all winter long.

Winter may feel months away, but the best time to prepare is now. Sign-up windows for winter maintenance begin in September, and demand increases rapidly as colder weather approaches. By acting early, you can ensure capacity, secure pricing, and avoid the reactive panic that leads to poor outcomes.

To learn more about how OUTCO can help you this winter, contact us on 0800 0432 911 email enquiries@outco. co.uk or visit www.outco.co.uk

Why facility managers need to act now ahead of the PSTN switchover

The UK is phasing out traditional copper-based telephone lines in favour of digital networks. This shift requires facility managers to upgrade lift emergency communication systems, which currently rely on PSTN (Public Switched Telephone Network) lines, to GSM (Global System for Mobile Communications) to ensure passenger safety and reliable emergency communication in the event of entrapment.

Although Openreach’s nationwide switch-over is scheduled for completion by 2027, many providers have already begun transitioning. Facility managers should act now to avoid service disruption

and ensure compliance before it’s too late.

Dan White, Service Director at Stannah Lifts, explains how the PSTN switch-off affects lifts and what facility managers can do to ensure their lifts remain functional and compliant.

What will happen to my lift when the PSTN lines are switched off?

Many older lifts are equipped with emergency phones connected to the copper telephone lines. These autodiallers rely on PSTN lines to make emergency calls, such as notifying security or emergency services if someone becomes stuck in a lift. Once the PSTN lines are switched off, these

communication systems will no longer work, leaving passengers trapped in lifts without a means of communication.

Why is the PSTN switchover happening?

The switch from copperbased networks to digital systems is part of a broader effort to modernise the UK’s telecommunications infrastructure. This change is being driven by the government’s target of delivering gigabit-speed broadband to at least 85% of UK premises by 2027. As well

as a need for faster and more efficient digital communication networks that are capable of supporting the increasing demand for internet services.

Dan White shares: “The UK’s transition away from copper telephone lines is a significant step toward modernising the telecommunications network, but it also presents a clear and immediate challenge for those relying on PSTN lines and autodiallers. Facilities Managers need to act fast to upgrade their systems and ensure safety and compliance with EN 8128, which requires all lifts to have emergency alarms with two-way communication.”

The rollout began in 2018 and has been accelerating since then. Many providers have already decommissioned their PSTN lines and transitioned customers to digital networks ahead of the deadline, leaving facility managers who haven’t upgraded their lift communication systems with non-functional lifts.

What can I do to make sure my lift remains operational?

To ensure lifts remain operational with reliable emergency communication, facility managers must replace outdated PSTN emergency phones with GSM auto-diallers. GSM is a cost-effective, secure alternative to PSTN, requiring no physical phone line and incorporating battery backup for reliability during power outages.

Paired with our Managed SIM Service, it ensures a strong signal coverage and compliance with 3-day autodialler checks, offering peace of mind in emergencies.

“These GSM systems can easily integrate with a building’s existing lift infrastructure. Our managed SIM services ensure that the GSM systems are continuously monitored, automatically connecting to the best available network to guarantee reliable, 24/7 connectivity. We can also provide proactive alerts

for issues such as signal disruptions, battery backup problems or SIM data faults, removing the need for ongoing manual monitoring and maintenance.

“Facility managers need to be aware that if they don’t upgrade their lift emergency phones, they will soon face a serious compliance issue, putting passengers’ safety at risk. It’s important to understand that upgrades can take time to install, depending on the type and number of lifts involved in the upgrade. Without a timely upgrade, lift emergency communication systems will fail to work, leaving passengers with no way of contacting help in the event of an emergency.”

Upgrading the systems now will ensure lifts remain functional when providers phase out PSTN lines, if they haven’t already.

For more information, visit: www.stannahlifts.co.uk

Action Sustainability Named Approved Training Partner by EcoVadis

Approved Training Partners are uniquely positioned to help businesses assess and improve sustainability performance.

Action Sustainability has been officially recognised as an Approved Training Partner by EcoVadis, the global leader in business sustainability ratings. Through this partnership, Action Sustainability will support businesses and suppliers in navigating the EcoVadis sustainability assessment process –helping them understand their performance and implement meaningful improvements across environment, labour and human rights, ethics, and sustainable procurement.

Approved Training Partners are selected for their proven expertise in sustainability

and thorough understanding of EcoVadis methodology.

Ian Heptonstall, CoFounder and Director of Action Sustainability, said: “We’re proud to be recognised as an Approved EcoVadis Training Partner. Whether a business is just starting its sustainability journey or aiming to lead the field, we’re here to help turn EcoVadis results into real action – driving improvements that deliver both impact and value.”

As an Approved Training Partner, Action Sustainability is authorised to:

• Educate and support suppliers in understanding the EcoVadis methodology and

completing assessments.

• Provide expert consultancy to interpret scorecards, develop Corrective Action Plans, and implement measurable improvements.

• Advise buyers on using EcoVadis to strengthen supply chain transparency, reduce risk, and improve environmental and social performance.

This partnership reflects Action Sustainability’s commitment to advancing responsible business practices and helping organisations embed sustainability at the core of their operations. For more information, visit: https:// bit.ly/ASPR-Ecovadis

Revitalise your wildflower meadow with vibrant colour and biodiversity thanks to our new Enhance range.

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Visit wildflowerturf.co.uk/enhance to find out more or call 01256 771 222

Public Sector Decarbonisation Scheme: A £630M Investment In Heat Pumps?

Earlier this year, the government confirmed a further £630 million investment for Phase 4 of the UK’s Public Sector Decarbonisation Scheme (PSDS), but what form will this investment take? The aim is to encourage the ramping up of cleaner, more sustainable energy systems in our public buildings. The scale of investment clearly demonstrates that the incumbent administration is getting serious about hitting net-zero targets, and what’s more, it puts heat pumps right at the heart of the national decarbonisation effort. Adveco considers what this all means and how successful it has been at making public building decarbonisation with heat pumps a real priority for the UK.

The Public Sector Decarbonisation Scheme: A Real Game Changer

The PSDS was created to support public sector organisations in cutting down on their carbon emissions and using less energy. To date, the sector has made more than 3,270 applications valued at more than £6.3 billion. Of these applications, 1221 have been granted with awards totalling £2.9 billion since Phase 1.

This latest £630 million is targeting a range of energy efficiency upgrades. From solar panels to better insulation, and, of course, a lot more heat pumps. The scheme is aimed at a wide range of public buildings – schools, hospitals, care homes, community centres, which combined together represent a not inconsiderable contributor to the nation’s carbon footprint.

This investment signals a continued drive to usher the public sector into a future

based on low-carbon heating. It’s about moving away from those old fossil fuel systems. By offering financial inducement, the PSDS is trying to negate the initial, potentially high, cost barrier that often prevents public organisations, which constantly struggle with budget constraints adopting greener technology. It’s a proactive move, and important for making sure that public building decarbonisation with heat pumps becomes the norm, not just something a few places are able to embrace.

Heat Pumps: Taking Centre Stage?

Heat pumps are a central pillar of communication for the PSDS. Correctly deployed, they can be an efficient means of cutting carbon emissions from building operations. Unlike traditional, and still very popular, gas boilers, which burn fossil fuel to generate heat, heat pumps can extract thermal energy from the environment (whether it’s the air, ground, or water) into a building. This process still requires an energy input, in this case electricity, so while not a true renewable, they do at least represent a low-carbon technology able to

release as much as four times the thermal energy compared to that required to operate. That said, air source heat pumps (ASHP), which are by far the most popular options still only one of over 30 different technologies which have received PSDS funding so far, and many new technologies are in development.

The PSDS is specifically pushing for replacing older gas boilers with heat pump technology, including air source, ground source, and even water source heat pumps. This direct swap is a key part of making public building decarbonisation with heat pumps happen quickly and effectively. Adoption has not been uniform but is now increasing following an initial high demand in Phase 1. Despite 848 projects incorporating ASHPs having been funded, PSDS-funded technology installations which incorporate ASHPs number just 345, and average just under £100,000 per project, so they account for a small part of the PSDS’ overall funding.

For public buildings, which often need a lot of heating and hot water, installing these ASHPs will help address

the environmental impact a building has. Operational costs will increase when compared to equivalent gas systems they replace, as electricity continues to be more expensive. But for new builds, which do not have the option of new gas connections, the application of heat pumps will dramatically reduce directelectric heating costs.

But this will have an impact, and many will not have considered or planned for subsequent, and not inconsiderable, increases in operational costs.

Adveco’s Part in Helping Public Sector Decarbonisation

As experts in commercial hot water and heating systems, we at Adveco are in a great position to help public sector organisations make the most of their funding, especially those seeking applications under the £1m mark. We offer a full range of heat pump products designed to be implemented to reduce emissions from energy-intensive water heating applications, which are often operationally critical. The ADV-W and ADVS-W air source heat pumps have been specifically developed for commercial applications. These systems can be put into brand new buildings or fitted into existing ones, giving you efficient and reliable hot water.

But it’s not just about the heat pump units themselves. Adveco also brings expertise in designing and putting together entire low-carbon hot water systems. This includes integrating thermal storage, which helps heat pumps work better by letting them run more consistently and store hot water for when it’s most needed. Focusing on the whole system design like this makes sure that the investment in public building decarbonisation with heat pumps really pays off in terms of efficiency and long-term sustainability.

The Wider Impact Of The Public Sector Decarbonisation Scheme

As well as being good for public sector buildings getting the upgrades, this investment is intended to send a really strong message to the whole market. By showing clear, continued government backing for heat pumps and other low-carbon technologies, the expectation is for the PSDS to encourage further innovation and growth in the low-carbon heating sector. This ‘upstream’ effect could lead to better heat pump technology, increased manufacturing here in the UK, and a more skilled workforce. All of which ultimately makes the technology more accessible. It must be said, however, that many in the industry question the government’s belief that this will also lead to notable decreases in unit costs, making heat pumps affordable. The technology used in heat pumps is not new; it uses the same production lines as the refrigerant industry, the global output of which dwarfs heat pump production. As such, the unit price point of components is unlikely to reduce; therefore, without considerable government subsidies, heat pump prices are unlikely to fall in line with the price of current gas water heaters. This is a real potential stumbling block for the PSDS later in this decade if prices do not fall as has been suggested. As a route to decarbonisation, the capability of heat pumps to cut emissions is inarguable, and success stories that come out of these PSDS projects will hopefully inspire private sector organisations to jump on board too. As more public buildings show just how good decarbonisation with heat pumps can be, the hope is that it will be able to build necessary confidence and speed up the adoption of these technologies across the whole of the UK.

There are wrinkles in this vision, and the private sector will, for the most part, have its eye firmly on the bottom line. It will always react more favourably to the carrot rather than the stick. The PSDS investment shows the government can support this space, but the private sector continues to wait for similar levels of support. For many smaller businesses, the capital investment and operational costs just do not stack up, and that is a problem, as the ripple effect the PSDS aims to create is absolutely vital for the UK to hit its national net zero goals.

In the wider scheme of things, a £630 million investment is nothing compared to the billions needed to update and upgrade national energy infrastructure or replace aging systems across the commercial built estate. It’s a first volley in a complex and potentially protracted battle to win hearts and minds that is necessary to see the country embrace and achieve net zero by 2050. The government isn’t just changing public buildings; it’s attempting to kick-start a much bigger shift in how we think about energy. At Adveco, we can help that conversation at the board level; we can help organisations understand how they can best apply government funding or their own investments into their buildings to secure real carbon savings today. Critically, this can be achieved without the punishing capital investment which so often comes with it, and which can so often derail sustainability strategies before they have a chance of implementation. Whether planning to transition from gas to electric, or trying to achieve the best value from new build specification, talk to the experts first who can walk you through lower-carbon and renewable alternatives – from heat pumps to solar, electric and beyond…

https://adveco.co/ sectors/public-sector/

TEAM Energy survey reveals growing commitment and optimism on the road to net zero

TEAM Energy has released the results of its “Carbon Countdown: Progress Towards Net Zero” survey, capturing insights from over 100 UK organisations across sectors, sizes, and industries.

The findings reveal a surge in net zero commitments, a strong sense of motivation, and a cultural shift towards sustainability—despite ongoing financial and structural challenges.

Key positive outcomes:

49% of organisations have made a formal commitment to achieve net zero carbon emissions, with 34% targeting 2030 and 26% aligning with the UK Government’s 2050 goal.

Corporate social responsibility and brand reputation are the leading drivers, cited by 56% and 53% of respondents, reflecting the growing importance of ethical and public perception in sustainability strategies.

Staff engagement is rising, especially among younger employees, with organisations reporting greater efficiency and enthusiasm for carbon reduction initiatives.

Financial support and training are seen as the most beneficial aids, with 73% seeking funding and 64% prioritising education to accelerate their net zero journey.

Leadership and net zero

While there is room for improvement, the survey results show that leadership is playing an increasingly important role in driving the net zero agenda. Nearly three-quarters of organisations report at least moderate or strong leadership involvement, indicating that many leadership teams are actively supporting sustainability efforts. This growing

engagement from the top is helping to build momentum and foster a culture where climate action is becoming a shared priority across organisations.

Customer voices

As part of the survey respondents shared their optimism and commitment to sustainability:

Sector highlights

“We have good intentions to do whatever we can to reduce our carbon footprint.”

“Carbon emissions mapping has brought greater efficiency in all departments and functions. We have also noticed a higher level of staff engagement, particularly among the younger generations.”

“Net zero is made even more attractive by seeing our competitors reducing and posting all net zero emissions on their social media and websites.”

“We have just started looking at this but want to make our company more energy efficient and reduce our usage.”

Diverse

approach to decarbonisation

Across all sectors, energy efficiency improvements emerge as the leading strategy for reducing emissions, adopted by 79% of organisations. Close behind are waste and recycling initiatives at 76%, followed by renewable energy adoption at 59% and behaviour change programmes at 52%. Additional measures include fleet electrification, sustainable supply chain practices, and carbon offsetting—highlighting a diverse and practical approach to decarbonisation.

• Government bodies are leading the way, with 45% targeting net zero by 2030 and 70% implementing strategies such as fleet electrification and energy efficiency upgrades.

• Charities and trusts show strong intent, with 60% aiming for net zero between 2030 and 2040, driven by leadership and community values.

• Education sector institutions are ambitious, with 40% setting a 2030 target, though many face challenges with heritage buildings and staff resources.

TEAMs “Carbon Countdown” survey paints a promising picture of the UK’s journey toward net zero—one marked by rising ambition and a growing culture of climate responsibility. While challenges remain, particularly around funding and infrastructure, organisations are demonstrating resilience, creativity, and a clear desire to lead by example. With strong leadership, engaged teams, and a diverse mix of strategies already in motion, the path to a low-carbon future is not only possible—it’s actively being built. TEAM Energy is proud to support this momentum and will continue to champion the insights, innovation, and action driving meaningful change across the UK.

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FSi Promat launches single-sided fire stopping solution

FSi Promat has launched a range of tested singlesided fire stopping solutions, designed to support ease of installation alongside potential cost savings for projects that require access to an occupied building or destructive work to access the seal.

UK-based manufacturer of fire stopping solutions, FSi Promat has recently tested a variety of its products and systems to meet industry demand for proven singlesided tested solutions, suitable for retrofit projects where access is limited, such as multi-occupancy buildings.

FSi Promat’s new single-sided solutions have been third-party tested with many applications achieving EI120 – including large cable trays and baskets. Tested in accordance with EN 1336 part-3 for penetration seals, the fire stopping systems achieved up to 2 hours fire resistance across a wide range

of installations - designed to increase the range of tested options for fire stopping where access is only available from one side of the wall.

The comprehensive testing included copper pipes to EI90, CPVC pipes up to EI90, cables and cable bundles to EI60, plastic pipes up to EI120 and cables trays and steel trunking up to EI60-EI120.

This newly-tested range of solutions addresses customer feedback, which identified the growing need for a third-party certified fire stopping system where only one side of the wall is accessible – a common occurrence in redevelopment and retrofit projects.

With many retrofit projects taking place in multi-occupant environments FSi Promat’s single-sided solutions provide a tested and compliant option, reducing the need to relocate residents in applicable scenarios where one-sided

fire stopping is sufficient.

Paul Nash, Firestop Manager at FSi Promat - part of the Etex group, said: “We know from our customers that access can be a huge challenge – and a major cost driver – on refurbishment jobs especially where relocation is normally needed to access occupied areas such as apartments. Our single-sided solutions address challenges related to access in retrofit jobs, which are often associated with additional project costs, planning and potential disruption to occupants.

“Our newly tested and third party certified, single-sided fire stopping solutions reflect our commitment to listening to our customers, helping address their needs and working alongside them to tackle some of the industry’s biggest challenges - in this case the inherent difficulties of working on projects with restricted access.”

The Everyday of Fire Door Safety

Kirk Smith of Allegion UK reviews a dangerous inconsistency in fire safety, outlining why fire doors deserve the same respect as the other day to day items people use around their homes, work and places of leisure.

Whether it’s boiling the kettle, charging your phone or changing a lightbulb, it’s second nature to be cautious when handling a potentially dangerous object. The common appliances, technologies and commodities found around our homes and places of work can pose risks and from an early age we learn to identify these dangers. However, there’s another everyday item that often gets overlooked and doesn’t receive the same level of attention: fire doors.

Fire doors and their hardware are purpose built to prevent the spread of smoke and fire in an emergency and are a key element of any building’s passive fire protection system.

Though, despite their crucial role in safeguarding our lives, and the fact they are used just as frequently as many of the other everyday objects in our built environment, fire doors are all too often neglected, misused and poorly maintained.

Whilst individuals are likely to study the safety features of their personal products and learn how to correctly use them, why is this not the case for fire doors and their hardware? Kirk Smith of Allegion UK discusses this risky contradiction:

“Safety measures are an integral part of our lives, and many of us are vigilant when it comes to personal responsibility and how common items should be operated and looked after. As observant people, we review the condition of our charger

wires, we blow out candles and matches when we’re finished with them and we closely check product reviews for the appliances we buy, all to reduce the chance of faults and fire and the danger it presents to the buildings we reside in. And when a product doesn’t perform as it should, we act.

“It would appear then that we live in a culture obsessed with functionality and safety, yet there is a worrying knowledge gap when it comes to the world of fire door safety. Whether it’s

in our homes, places of work or public buildings, fire doors are used millions of times every day and are meticulously designed to serve as life-saving barriers, protecting property and people in the event of a fire. Though they play an ever present role in our day to day, many that walk through them fail to recognise the significance of a fully compliant fire door and what makes one effective at saving lives in an emergency.

“Fire doors are often the first line of defence against fire and smoke and maintaining their integrity is critical to us all. When closed, a certified fire door will typically compartmentalise a space for 30 to 60 minutes, preventing the spread of smoke and fire and providing occupants with an opportunity to escape. Conversely, an ineffective fire door system can fail within minutes, and an open one is considered useless in a fire. During the closing action, a fire door relies on its hardware, calling upon hinges, locks, latches and door closing devices to secure it firmly in place. In a fire situation, not one of these components can fail and as such, doorsets are rigorously tested to ensure they meet necessary standards, conforming to UKCA and CE certifications and FD ratings.

“We’re not simply talking about a safety feature; fire doors are a legal requirement in all non-domestic premises and houses in multiple occupation (HMOs). However, individuals are less inclined to check whether they meet the right condition or standards once installed. Perhaps it’s a case of visibility, where a broken or exposed wire screams danger, a fire door simply blends into its surroundings until it is needed. Questions also remain over accountability and competence, with many unsure on the responsibilities associated with keeping fire door systems operational. Regardless, where building owners and designated responsible persons

bear the legal responsibility for fire door compliance, everyone has a role to play in ensuring fire door safety.”

Routine responsibilities can save lives

In many cases, improved awareness and communication towards fire door safety can help mitigate risk. As many maintain a level of scrutiny towards other everyday items, it’s clear that a greater understanding is needed concerning fire door use and compliance. But what more can be done to ensure fire doors and their hardware receive the same level of attention and care as our other everyday belongings? Kirk Smith continues:

“The first step is about fostering and filling knowledge gaps. What does a compliant fire door look like? How should one operate? And what is its role in my building’s fire safety strategy? Just because a fire door is visually present doesn’t mean it will work, especially if it has been neglected, misused or its fitted with hardware lacking the correct certification - a fire door certified for domestic use may not be suitable in a hightraffic commercial setting, for example. The industry must look to bridge the gap by providing resources and support tools whilst reminding people that fire safety is a shared responsibility.

“Where the use of uncertified hardware can compromise the effectiveness of a fire door, it’s also important to recognise that a building’s fire doors will not perform as intended unless essential hardware has been correctly specified, installed and maintained. Routine maintenance checks are crucial, and responsible persons are urged to assess the certification, gaps, seals, hinges and closing elements on fire doors on a quarterly basis, ensuring they are maintained in an efficient state and in good working order.

“Though, in any circumstance, occupants should be encouraged to report damage and propped open fire doors.

In higher risk buildings where many rely on shared fire safety systems, it’s vital that people feel comfortable to communicate concerns and, more importantly, know who they can turn to when a fire safety issue arises. Just as we wouldn’t ignore the smell of gas or exposed live electrical wires on show, you shouldn’t ignore a faulty or improperly used fire door. With this in mind, basic routine fire door safety practices can include:

• Keeping fire doors closed

• Locating fire door signage and recognising emergency escape routes

• Checking hardware and intumescent/smoke seals are in good working order

• Reporting damage on fire doors and their hardware

“Whether we recognise it or not, fire door safety is embedded into the way we live, work and play and it is wrong to overlook fire doors until we need them in an emergency. Instead, we must strive to create a culture, one that is centred around greater awareness, shared responsibility and competent action. Simply put, it’s time to give fire doors the same attention as the items that entertain and convenience us.

The support that Allegion UK can provide Allegion UK works closely with reputable bodies such as the GAI, BWF-FDA and DHF and as a conscious member of the supply chain is committed to supporting customers throughout product specification and the necessary installation and maintenance procedures thereafter. Allegion has a wealth of customer support resources, including its newly downloadable ‘Fire Door Hardware Maintenance and Installation Logbook’ which has been designed to address common issues in these areas whilst offering accessible installation guidance and comprehensive maintenance walkthroughs for each of the critical elements of fire door hardware.

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