COMPANY OVERVIEW | 2026
TableofContents
Management With an Owner’s Perspective
People First. Performance Always.
Brand Experience That Works for Ownership
The Advantage of Scale, With Direct Accountability
Hospitality assets require more than management. They require disciplined stewardship, market fluency, and a partner who understands the full investment picture.
Management,withan Owner’sPerspective
At 24seven Hotels, we manage hotels with the discipline of operators and the perspective of owners. Our foundation in institutional real estate informs how we approach every asset, with a focus on performance, preservation, valuation, and long-term returns. We bring experienced leadership across investment & development, operations, commercial strategy, finance, business intelligence, human resources, and asset management to help each hotel operate more effectively and compete more intelligently Our work goes beyond day-to-day execution We help ownership groups identify profitable investment opportunities, protect asset value, strengthen profitability, and make informed decisions that support the hotel’s performance today while enhancing long-term asset value.
OUR PHILOSOPHY
“
Inspiring our workplace, delivering exceptional experiences, maximizing
investor returns.
At 24seven Hotels, our people-first philosophy is more than a cultural statement. It is how we create better outcomes for associates, guests, and ownership.
We believe memorable hospitality comes from associates who are supported, empowered, and attentive to the details that define the guest experience That focus directly impacts performance. Engaged associates deliver more consistent service, stronger guest satisfaction, improved retention, and greater accountability across the operation
For owners and investors, it creates a more profitable hotel, a differentiated brand experience, and a clearer path to long-term asset value
FocusedExperience. ScaledCapability.
24seven Hotels is a hotel management company focused on premium-brand lifestyle and upscale assets across high-opportunity U S markets Our experience spans the Western U S , Southwest, Southeast, and Sunbelt growth markets, with a disciplined focus on regions and segments where we can create meaningful value.
We are built to offer the systems, resources, and expertise of a larger platform while maintaining the accessibility, accountability, and direct leadership involvement that owners expect from a true partner.
$3B IN HOTEL ASSETS
MANAGEMENT EXPERIENCE
100 HOTELS
15,000 KEYS
30 RESTAURANTS & BARS
CREATION
Acrossthe AssetLifecycle VALUE
Acquisitions, Sourcing & Growth
We help ownership groups source, evaluate, and pursue acquisition opportunities that align with their broader portfolio goals Our operating, commercial, market, and investment perspective supports smarter decisions from initial review through deal execution
Capital Stack & Investment Structure
Through our experience and network of brokers, lenders, and capital partners, we assist ownership in evaluating debt, refinancing options, deal structure, and investment strategy to support more informed capital decisions.
Conversions & Repositioning
From brand selection and renovation strategy to relaunch execution, we support assets through meaningful change focusing on performance, positioning, and long-term value.
New Development & Pre-Opening
We bring practical operating perspective to development planning, staffing, brand alignment, revenue ramp-up, and the creation of a distinct hotel identity
Lifestyle & Local Positioning
We help shape the details that make a hotel feel connected to its market, including local partnerships, Food & Beverage direction, menu strategy, and guest experience touchpoints
Asset Stewardship
We support asset preservation, CapEx planning, preventive maintenance, operational accountability, and long-term value protection.
OUR PARTNERS
24seven Hotels is an approved operator with leading global hotel brands and experienced in the management of independent, lifestyle, and upscale hotels. We understand how to align brand requirements, franchise relationships, owner priorities, and local market realities to optimize both operating performance and long-term asset value.
Lifestyle positioning, operational discipline, and market strategy working together in Southern California.
HOW WE'RE DIFFERENT
TheSweetSpot
We bring the resources and discipline of a larger management platform with the accessibility, ownership mindset, and senior-level involvement of a more personal partner.
EXECUTIVE ACCESS & ACCOUNTABILITY
Owners have direct access to senior leadership and decisionmakers who are actively involved, responsive, and accountable.
ASSETFOCUSED OPERATIONS
We manage beyond daily performance, with a focus on profitability, asset preservation, CapEx discipline, and long-term value.
INTELLIGENT COMMERCIAL STRATEGY
Our teams integrate market insight, revenue strategy, digital tools, and business intelligence to identify opportunities and move quickly from data to action.
Distinctive assets require thoughtful brand alignment, local relevance, and disciplined execution.
An Integrated Platform Built Around Your Asset
Our corporate infrastructure brings together the disciplines required to operate, protect, and grow hotel assets. From investment & development, operations and commercial strategy to finance, business intelligence, human resources, and asset management, our teams work together to support stronger performance, clearer visibility, and better long-term decision-making.
BUSINESS INTELLIGENCE & TECHNOLOGY
COMMERCIAL STRATEGY
FINANCE & ACCOUNTING
INVESTMENT, DEVELOPMENT & ASSET MANAGEMENT
OPERATIONS, F&B & ENGINEERING
PEOPLE, RESOURCES & DEVELOPMENT
For a detailed list of services, inquire with our team for a presentation.
Dedicated Support, Direct Accountability
Our regional support model is designed to keep experienced leadership close to each asset. With focused portfolio oversight and cross-functional support, our hotels benefit from faster communication, stronger accountability, and more personalized guidance than traditional large-scale management models often allow
Corporate / Regional Support
Regional Director of Operations
Regional Director of Sales
Revenue Manager
Business Intelligence Support
Digital & Social Marketing Managers
Corporate Controller
Payroll & Benefits / HR
Corporate Chief Engineer
IT Manager
Food & Beverage, where applicable YOUR DEDICATED TEAM
Property-Level Team
General Manager
Sales Leader / Sales Manager
Front Office
Housekeeping
Engineering
Our industry-leading* enables more personalized support, stronger communication, and faster response for each hotel.
Rather than stretching support thin across a large portfolio, we maintain a hands-on structure that gives ownership and property teams direct access to senior members across all teams and asset-level expertise.
*Versus the 1:20+ industry average
From Reporting to Actionable Intelligence
We use business intelligence, workflow tools, and integrated reporting to create clearer visibility across the portfolio and faster alignment around what matters most.
Our approach is designed to help teams identify trends, surface risks, uncover opportunities, and move from data to action with greater speed and consistency.
For ownership groups, that means better transparency, smarter conversations, and a management partner equipped to connect operational decisions to asset performance.
HOW WE STAND OUT TrustedbyBrands,Owners, andInvestmentPartners
R.D. OLSEN DEVELOPMENT
“
They provide a consistency of performance and proactive nature in providing new solutions, initiatives and ideas Furthermore, their size allows them to provide direct access to senior leadership, which is a benefit in our industry.
CHOICE HOTELS DAUNTLESS CAPITAL
“ “
As an industry leader in third-party hotel management, Twenty Four Seven Hotels is committed to exacting brand standards and delivering an upscale experience to our guests while ensuring returns Twenty Four Seven Hotels provides best-inclass operations, owner relations, and support services to Cambria Hotels
Twenty Four Seven Hotels has proven to be a trusted partner in the lifestyle space They build relationships and partner to execute business plans based on delivering guest satisfaction and bottom-line performance in a collaborative fashion
GET IN TOUCH
Let'sWorkTogether
Every hotel has a different story, a different ownership objective, and a different path to value creation. We welcome conversations with owners, investors, and development partners looking for a management company that brings operating discipline, commercial intelligence, and senior-level engagement to the table.
Our team can help identify new investment opportunities, evaluate acquisitions, support conversions, guide new development, and strengthen performance for existing assets We’re ready to assess the opportunity and discuss where 24seven Hotels can bring value
G a r y G r a y
PHONE: 949-734-6415
| CHIEF INVESTMENT OFFICER
EMAIL: ggray@247hotels.com
Brian Hughes | EXECUTIVE VICE PRESIDENT, BUSINESS DEVELOPMENT
PHONE: 214.507.7658
EMAIL: bhughes@247hotels.com
““
We are a company that feels personal, and we have every intention of staying that way. We’ll be here for you, every step of the way.
– GARY GRAY
The right management partner should do more than operate the hotel. They should understand the opportunity, protect the investment, and help ownership see what the asset can become.
– BRIAN HUGHES
