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WARRANTY
by Carlisle
WARRANTY HOLDER
All warranties in this Standard Limited Warranty (“this Warranty”) of Carlisle Wide Plank Floors, Inc.
(“Carlisle” or “we”) are given only to the original retail purchaser of our flooring products who uses them in a
residential or commercial setting. Our warranties are not transferable and may not be used by
subsequent owners.
SCOPE OF WARRANTY COVERAGE
The limited warranties described in this Warranty are subject to the conditions, limitations, disclaimers and
exclusions listed below and are effective for Carlisle floors and finish products purchased after January 1, 2012.
These warranties apply only to our flooring and finish products, and do not cover any installation services.
1. Lifetime Structural Integrity Warranty: We warrant to you (the original purchaser) that, for the lifetime of
the floor: (a) the Carlisle flooring products in their original manufactured condition will be free from defects
in milling, dimension, assembly and grade; and (b) Carlisle engineered flooring products will not delaminate
(i.e. a separation in layers). Please inspect your flooring upon receipt of shipment. As noted below, this
warranty will not cover any flooring containing visible defects after it is installed.
2. Refinishing Warranty: We warrant to you (the original purchaser) that the Carlisle flooring products
may be professionally sanded and refinished at least 3 times (unless otherwise specified for a particular
product) without impairing the general appearance or durability of the floor; but only if proper sanding and
refinishing procedures are followed as specified by the National Wood Flooring Association (www.nwfa.org).
NOTE: YOU AND YOUR INSTALLER ARE RESPONSIBLE FOR INSPECTING FLOORING PRIOR TO INSTALLATION. WE
ACCEPT NO RESPONSIBILITY FOR FLOORING WITH VISIBLE OR KNOWN DEFECTS AFTER IT HAS BEEN INSTALLED.
All warranties begin on the date of shipping.
Our complete Standard Limited Warranty can be found at www.wideplankflooring.com/warranty. If
you would like a copy emailed to you or sent via mail contact us at 800.595.9663 or email support@
wideplankflooring.com.
800.595.9663 wideplankflooring.com
PLEASE RECYCLE
