Complex or dynamic circumstances
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social isolation
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geographical isolation (rural)
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lack of transport
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unreliable phone or internet connection
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housing insecurity
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housing crowded or damp and cold
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requires carer support
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absence of a suitable caregiver
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disability support required
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family harm notifications
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health literacy support required
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requires an interpreter
Assess Clinical Risk The clinical risk profile of an individual is determined by their individual clinical risk and the most vulnerable/at-risk member of their household. Check whether any household members have risk of complications. COVID-19 Care 1 Case has mild symptoms and low risk of complications: •
Telehealth clinician contact every other day
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Daily self-monitoring of symptoms, more frequent if there are emergent concerns
This can be a nurse, NP or GP (if this is provided by a nurse, then NP or GP support must be available if required) COVID-19 Care 2 Most patients in COVID-19 Care 2 have risk factors putting them at higher clinical risk of deterioration and requiring daily monitoring. Ask the patient to self-monitor (including pulse oximetry if required) and record observations at least twice daily.
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