SHP Student Welcome Guide

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H E A LTH & W ELL NESS RESO UR C ES STUDENT HEALTH AND COUNSELING Jamail Student Center 3rd Floor Phone: (409) 747-9508 Fax: (409) 747-9330 24/7 Access Center: 1 (800) 917-8906 or (409) 772-2222 Email: stdwappt@utmb.edu https://www.utmb.edu/studenthealth

Helping students make healthy decisions! Student Health and Counseling (SHC) provides primary care for enrolled students. Students from all participating schools have the opportunity to be an integral part in planning efforts and the operation of SHC through participation on the Student Health Governance Committee. Through the payment of student fees, students are eligible for services. Confidentiality Your right to privacy is important to us. We are required to hold medical and counseling records in confidence, except as authorized by a signed release of medical information or as required by law. Hours/Appointments Student Health and Counseling is open Monday through Friday 7 a.m.–5 p.m., except holidays and the winter recess. Students are seen by appointment. Same day appointments are available for acute care and other services. Appointments are required for all immunizations. You can help us provide the best possible service by arriving on time for your appointments and by canceling or rescheduling appointments as early as possible when necessary. Call (409) 747-9508 to schedule an appointment. After Hours Care When Student Health and Counseling is closed, students may call the Access Center at 1 (800) 917-8906 or (409) 772-2222. Nurse triage is available 24 hours a day with physician back up available for consultation. Occupational Exposures Occupational exposures to blood and bodily fluids or other communicable diseases that occur while in the student role are assessed and treated by Student Health and Counseling. After determining the status of the source’s lab results, students are placed in a follow-up program. Students should seek evaluation and treatment within 2 hours of an occupational exposure. No appointment is necessary. Should an exposure occur while a student is at an off-campus site from 8 a.m.-5 p.m., the student should come to Student Health and Counseling within the 2-hour window. Otherwise, immediately notify us at (409) 747-9508, for directions on how to proceed. When we are closed, please 22

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call the Access Center or go to the nearest emergency room within 2 hours of the exposure. If after regular business hours and on the UTMB campus, please report to the Emergency Department for evaluation. Houston based or Austin based School of Medicine students should follow the designated affiliates’ process for initial evaluation and treatment, in addition to contacting UTMB Student Health and Counseling for follow up instructions. Medical Health Insurance/Fees Student Health provider visits and services, laboratory testing, x-rays, diagnostic tests, immunizations, medications, and additional services rendered by other UTMB providers are billed to each student’s medical health insurance. Emergency room visits or hospitalizations are also billed to each student’s medical health insurance. Co-pays and deductibles are the responsibility of the student. Professional services for counseling visits are not billed to a student’s medical health insurance, instead, counseling visits are covered by student fees. Staff Student Health and Counseling is staffed by Nurse Practitioners, Registered Nurses, a Licensed Psychologist, a Licensed Counselor, a consulting Psychiatrist and Family Medicine physician and support staff.

Health Services ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶

Immunization screening Occupational exposure assessment and treatment Primary Care Referrals Mask fit clearance review Research lab clearance Exams-well woman/male Prescription refills Travel medications and immunizations

Counseling Services ▶ ▶ ▶ ▶ ▶ ▶

Crisis management Workshops (time/stress management) Suicide prevention training (QPR) Outreach presentation–classes/groups Individual/couple counseling Psychiatric evaluation and medication management


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