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Dear BBB Accredited Businesses,
I am pleased to present the 2022 Annual Review and its theme, “A Unified Future.”
With inflation rising to a level not seen in 40 years, our Bureau recognized how important every dollar is for business owners and consumers alike. In turn, we spent considerable time and resources to improve the ways in which the BBB can better serve the public. Those efforts start with the support of our Accredited Businesses (ABs), who we simply couldn’t enrich our communities without.
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During 2022, your BBB: had a central role in numerous scam investigations and reports, assisted businesses and consumers through the complaint resolution process, issued timely alerts and consumer tips across our four-state region, awarded organizations and students for integrity, eased the facilitation of customer reviews and e-quotes for business owners, and educated and protected consumers across our service area. We paved a path toward a unified future, where BBB remains a symbol of trust in a world where honesty is increasingly difficult to distinguish.
This review provides you with important information about your BBB and the work we have done during the past year. I hope you will take advantage of all we have to offer!
On behalf of our Boards of Directors and staff, I want to thank you for your ongoing support.
Best wishes to you and yours for a happy and prosperous New Year!
Sincerely,
Jim Hegarty BBB President/CEO
